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Highlander Heating & Cooling

Heating and Air Conditioning, Water Heaters

About us

In 1996, Highlander Heating & Cooling was established as a family owned business in Redmond, WA. From the start, we wanted to do more than just offer products and services to our customers, we wanted to offer solutions. We work with you to address any issues within your home, whether it involves heating, cooling, indoor air quality or climate controls, we have the experience and the drive to get the job done right the first time. With each project, we not only consider the immediate solution, we also focus on providing solutions that are long-lasting, energy efficient, and environmentally conscious. We strive to keep current of industry trends and new products to ensure that you receive the best service and products available for your home. Together, all of this means you can rest assured that we will provide you with the right solution every time.

Business highlights

29 years of trusted experience

Services we offer

Gas furnace & air conditioning installations & repair, electronic air cleaners & thermostats.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 101-125 of 139 reviews

Stacey B.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
All good; asked an delivered
Description of Work: Routine service on furnance

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy T.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Franco B.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was good.
Description of Work: I purchased a big deal for Highlander Heating & Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

David H.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
It worked out just fine.
Description of Work: They did the checkup and replaced the filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$59

Pat N.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Seemed o.k. to me.
Description of Work: I had an inspection & clean-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

KIRK K.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Kristi C.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
On time and professional.
Description of Work: Serviced furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Fazle R.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Work preformed to satisfactin.
Description of Work: On time. Easy to schedule an appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill J.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Shea H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandra G.
07/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janeen T.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Claudia P.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had an air conditioner installed. Highlander was very professional, arrived when they said they would and did a great job. We would definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

John G.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$560

Stacy T.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a good job and didn't try to upsell us on a new unit.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alicia E.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5

Buddy R.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed air conditioner. It went well no problems.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Highlander Heating & Cooling
Thank you! We really appreciate your business!

Joyce W.
06/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Technician noticed a for sale sign and tried to force us to pay for a new furnace, which was not within the scope of his service. He also recommended the most expensive and unnecessary fixes.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Debbie B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
The provider was awesome.
Description of Work: serviced the furnace and fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Highlander Heating & Cooling
Thank you for choosing Highlander!

ERIK L.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent.
Description of Work: Furnace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Highlander Heating & Cooling
Thank you for your business!

Elliott D.
05/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They diagnosed and repaired a problem with the 25 year old gas furnace, and performed a tuneup.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Highlander Heating & Cooling
Thank you for choosing Highlander, we appreciate your business.

Nancy K.
05/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service person was knowledgable but we were expecting more from the offer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$59

Response from Highlander Heating & Cooling
Thank you for choosing Highlander.

Karin F.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My furnace was making noise. They found the source, fixed it and cleaned it up. Would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Highlander Heating & Cooling
We appreciate your business!

Ru-Chiung L.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tune up the furnase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Response from Highlander Heating & Cooling
Thank you!

Contact information

11001 118th Place NE, Kirkland, WA 98033

http://www.highlanderhvac.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
HIGHLHC851JZ
Trade License Locale
Washington
Trade License Authority
Dept. of Labor and Industries
Trade License Expiration
04/09/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Highlander Heating & Cooling is currently rated 4.7 overall out of 5.

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Highlander Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Highlander Heating & Cooling offers free project estimates.
Yes, Highlander Heating & Cooling offers eco-friendly accreditations.
Yes, Highlander Heating & Cooling offers a 5% senior discount.
No, Highlander Heating & Cooling does not offer emergency services.
Yes, Highlander Heating & Cooling offers warranties.
Highlander Heating & Cooling offers the following services: Gas furnace & air conditioning installations & repair, electronic air cleaners & thermostats.

Contact information

11001 118th Place NE, Kirkland, WA 98033

http://www.highlanderhvac.com

Service hours

Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM