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Installer Direct Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile,

About us

Installer Direct Flooring is a family owned and operated carpeting and flooring business based in Bellevue. We have been servicing homes in the area for many years, and in that time we have developed a sense of how this kind of business should be run. We take a lot of pride in the reputation we have earned for quality work and customer service. We love doing our part to help make beautiful homes, and we think our customers from all across the Bellevue area will agree that our love for our work translates into work that our customers love.We have extensive experience working with many different flooring materials, in both residential and commercial contexts. If you are unsure about what exactly you want done, or what materials you want to use, we are happy to consult with you and provide you with options that would suit your home or office. Here at Installer Direct Flooring, we keep up on the latest design trends, so whether you are looking for something chic and stylish or something more classic we can help you choose something that will be perfect for you. With all of our experience, we have learned that going the extra mile for our customers is the real key to success in this business. We know that the job is not finished until our customers are completely satisfied, and that is why we always strive to get the job done right the first time. Our commitment to customer satisfaction means that we always avoid surprises - you will know exactly how long the work will take, how much it will cost, and what it will look like when it is completed. If you are considering any sort of carpeting or flooring work anywhere in Bellevue, we encourage you to consider choosing Installer Direct Flooring. Contact us today for a free estimate!

Business highlights

28 years of trusted experience

Services we offer

Flooring - sales & installation, repair & patching, re-stretches, carpet, laminate, LVT, hardwood, ceramic tile & vinyl.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Visa

Reviews

4.965 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
3%
2
5%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 51-65 of 65 reviews

carolyn B.
12/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Kevin and his crew were great and very attentive to detail. Much of the work involved prepping the concrete flooring, repairing cracks, grinding down to level areas of the flooring. A very dirty, dusty job removing our disgusting carpeting and the prep involved to prepare the flooring. His crew did there best to keep the dust down and clean up after themselves. Once the prep was done , laying if the vinyl plank flooring went very quickly. Kevin came regularly to check on progress, and kept me updated on issues and other concerns encountered during the work. The flooring looks wonderful and is a tremendous improvement over carpeting, easier to keep clean. Thank you Kevin for having us check out the vinyl plank flooring and suggesting that it would be a better choice than laminate as has more give with the imperfections of the concrete. His crew was great, polite and attentive, did a great job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter R.
12/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Very well. Punctual and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Jessica K.
11/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Installed subfloor in a bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Glenn A.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Installer Direct installed the carpet in our family room. The work was performed on time and to a very high standard. Unlike many installers that leave fuzzy bits of carpet everywhere, Francisco vacuumed everything when he was finished. It also impressed me that they laid out a tarp in the driveway to work on. Many installers will simply roll out your brand-new carpet on your dirty driveway. A+ thanks guys.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

steven B.
06/2015
2.0
flooring contractor
  + -1 more
unknown
Description of Work: never received a bid; called back and still no bid?

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Ruth C.
10/2014
3.0
flooring contractor
  + -1 more
unknown
Description of Work: They did a beautiful job of installing my new tile backsplash. I love it! But it took a long time for them to get the tile ordered and a long time for it to arrive. They finished today. It only took two days to actually do the job, but I have been waiting for a couple of months now. Communication was poor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$699

Response from Installer Direct Flooring
This review is hard for me to read, we try so hard to keep everyone happy and get jobs done quick. A few things I think may have been looked past, is the tile selected was from Home Depot. Ruth paid for a special we run called the Big Deal which you pay for ahead of time and have an $80 dollar credit for the tile and covers 40 sq ft of installation. Ruth did not want to drive to our show room in Tukwila, so she found something from Home Depot. I ordered it, paid for it, and the total was over the tile credit. The tile took over two weeks to get. I kept Ruth informed throughout the process. I kept Ruth informed and she expressed it was no problem. We also had contracts before Ruth's job that I had explained up front would need to get finished first, before her job would be ready. We did lots of extras on this job for Ruth, pulled and attached electrical plugs no charge, added Schluter trim at no charge. Once we had the tile, we scheduled the work and finished within one week. We had sent emails and spoke throughout the process. We have lots of great reviews and this one is just hard to read, giving the circumstances of using an outside supplier for the materials, returning damaged tiles, and having to wait for the new tiles. The job went really good and looks great. Thank you we appreciate all of our customers and reviews it helps us improve. Kevin DuBois

steven H.
07/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Kevin and the guys did a great job. They really worked with me to get the job done the way I wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DARSA M.
06/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Kevin came out in April 2014 and gave us a free estimate and some advice on what type of flooring would be best in our laundry/utility room. Kevin told us where to go look at flooring with a good selection. a few weeks later we went and looked at the flooring and found something right away. We gave him the information, he ordered it and picked it up. Kevin and his assistant, Miguel did an excellent job installing a new vinyl floor in our laundry/utility room. They were friendly, helpful and professional. They not only installed the flooring but also the baseboards and door trim and did a very nice job. They cleaned everything up before they left. We would definitely call Kevin again, and will refer our friends/neighbors to him.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Jackie J.
05/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Tiled two bathrooms. It went very well. No problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Kyle J.
05/2014
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Kevin and his team installed a tile floor in a small main floor bathroom. Kevin came out took a look at the job and sent his team out to demo the existing floor, remove all debris and install the new tile. Bo was on time, courteous, and professional. The total job took about 1-1/2 days.We are extremely pleased with the finished product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$499

sylvia H.
01/2014
5.0
ceramic tile, handyman service
  + 0 more
.
Description of Work: Did my glass backsplash and ceramic tile kitchen floor.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Douglas C.
03/2012
5.0
flooring contractor
  + -1 more
Kevin arrived on time for our appointment and was very friendly and polite. He noticed the water pipe that had just been fixed was still partially leaking and offered to come back and fix it if I was unable to get my plumber out that night. I had several odds and ends that needed to be done on this project from replacing the damaged laminate in the kitchen to adding a sub floor in the entryway and utility room along with vinyl and carpeting the living room and hallway. There was also replacing the sheet rock adding texture and painting the hall closet as well as replacing all the trim and baseboards that had been removed by a different company, but Kevin just said he liked puzzles. They started promptly at 8am and had everything done and back in its place by 6pm. They did a GREAT JOB!!!!!!!!!!!!!!!
Description of Work: Water damage caused from a leaky/broken main shutoff valve in the hall closet went unnoticed for about 3 or 4 days which damaged the laminate flooring in the hallway, kitchen and living room, as well as the subfloor in the utility room and the sheetrock in the closet. Kevin and his crew was able to salvage some of the undamaged laminate in the living room and repair the kitchen floor. Then they put in a new sub floor in the entryway and utility room and put down vinyl flooring. And finally the installed new carpet in the living room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Sherri D.
08/2011
5.0
flooring contractor
  + -1 more
They are prompt and responsive to calls. They do a quality job and are fairly priced. I liked their services and will be using them in future.
Description of Work: I used the services of Installer Direct Flooring for vinyl flooring, last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sherri D.
04/2011
5.0
flooring contractor
  + -1 more
Kevin, the owner and installer, was polite, friendly and on time. He did excellent work and gave me an excellent final product.
Description of Work: They stripped the floor and installed vinyl floor and trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA T.
02/2010
5.0
flooring contractor
  + -1 more
He responded to our call very quickly. He came over to assess the work and had a lot of questions about what we wanted. Kevin has a great deal of experience so he asked a lot of questions about how I wanted the carpet installed - e.g. whether it was wrapped around the nose of the stair, which side of the stair I wanted the pattern on, whether to run the carpet to the back of the landing or have it turn in the middle, etc.). I was glad to have his expertise guide the project as he really did know which approach would make the carpet look nice and which wouldn't. He and an assitant came back the next day and did the installation - and it looks fantastic and they cleaned up well after the job. I'd use him again in an instant.
Description of Work: Installed carpet runners and rods on staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450
    • 1
    • 2
    • 3(current)

Contact information

21604 148th Ave SE, Kent, WA 98042

http://installerdirectflooringwa.com/home/

Licensing

Bonded

Insured

Licensed*

Trade License Number
DUBOIK-033CS
Trade License Locale
State of Washington
Trade License Authority
King County
Trade License Expiration
04/27/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Handyman Services,
Hardwood Flooring Sales and Installation

FAQ

Installer Direct Flooring is currently rated 4.9 overall out of 5.
Installer Direct Flooring accepts the following forms of payment: Check,Visa
Yes, Installer Direct Flooring offers free project estimates.
Yes, Installer Direct Flooring offers eco-friendly accreditations.
No, Installer Direct Flooring does not offer a senior discount.
No, Installer Direct Flooring does not offer emergency services.
Yes, Installer Direct Flooring offers warranties.
Installer Direct Flooring offers the following services: Flooring - sales & installation, repair & patching, re-stretches, carpet, laminate, LVT, hardwood, ceramic tile & vinyl.

Contact information

21604 148th Ave SE, Kent, WA 98042

http://installerdirectflooringwa.com/home/