Family owned & operated for over 33 years. Exceptional quality of work and guarantees. Additional info email - office@riggleplumbing.com
Business highlights
38 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing repairs, slab leaks, pipe thawing, medical gas piping, re-piping water lines, sewer & drain cleaning, water heater repair & install, warranty work for rheem water heaters, commercial, new construction & remodeling plumbing, backflow assembly testing & install, hydro jetting & video line inspection.
Description of Work: My toilet was running too long. He replaced the parts inside which were all corroded. He even wet-vacuumed out the excess iron deposits in the tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RICHARD S.
06/2012
5.0
plumbing
 + -1 more
Professional, quick, explained in detail
Description of Work: Broken faucet head replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Sonja R.
12/2011
3.0
plumbing
 + -1 more
Dollar estimate was given but no description for charges. Service person was prompt and did the work timely. Very professional except he neglected to tell me of damage to hall wall from bringing bathtub in. When final statement recieved still not itemized for charges. I contacted the office 3 times, with only 1 response, requesting itemized bill. Response was an email, with discount for the demolition work I had done in preparation of bathtub installation, dollar amount only. Still not itemized for charges. I had work done the year before on my kitchen/laundry room by a restoration company due to water damage and received an itemized estimate and final billing (which actually was less). I contacted the office again with no response to call. Time passed since work completed had been 2 months and I was going to be charged finance charges so I sent in my payment and again placed a call to the office. That same week I received a notice from a collection agency. Since my payment had been sent I did not make another call. I have learned a lesson from Riggle about getting an itemized estimate before work is done. I will not use Riggle again and would recommend anyone looking at them to do work, make sure you are well informed of the costs before the work is done.
Description of Work: Full size shower base taken out. Drain changed to bathtub drain. Bathtub installed. Toilet installed.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$1,900
Response from Riggle Plumbing Inc
We are always sad to hear that a customer is not satisfied with our work & we try very hard to make our customers happy. This job was done from a written plumbing proposal, that was emailed to the customer. She accepted our bid & scheduled work to be done the 2nd week of May. We installed a new tub & faucet on 5/12/11, there was no mention of damage to wall after our work that day. The customer scheduled work to be completed (after she tiled) & asked for a deduct for some of the demo work that she did, with breakdown; still no mention of wall damage. Our plumber finished the work as per bid & even changed out some suspicious angle stops, free of charge, just to be sure she had no further leaking problems. On 5/27/11 we emailed her an invoice with the deduct breakdown. At no time did she mention any damage to the wall. Per the customer's email dated 7/24/11, she said the payment was late due to a problem with her computer, she was unable to open the pdf file sent, still nothing about the wall. We sent it to her again. In August we sent a statement with finance charges because the payment was 2 months past due, we received payment on 8/4/11. Until we received the report for Angie's List we had no idea the customer was unhappy. We have reconstructed this job through phone messages, emails, log books, file notes & staff input. This is the first we have heard about the damaged wall & her dissatisfaction with the job. Our reputation is important to us & we try very hard to make customers happy. We are especially suprised at the grade given for "Price" since this was a job that was accepted as a written proposal & the price was actually reduced.
Barb S.
12/2011
5.0
plumbing
 + -1 more
They were wonderful young men. Obviously knew what they were doing. Thank you!
Description of Work: installed kitchen faucet and shower head(both customer-purchased) and replaced toilet handle. checked out several other things for me, also.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$161
Michael H.
11/2011
5.0
plumbing, drain cleaning
 + 0 more
Early appointment was requested. Technician came a day earlier than original appointment. Arrived promptly as scheduled (newly scheduled time). Work was quickly, cleanly performed. Left no mess behind. I have had this company perform drain cleaning, toilet repairs, and bathtub repairs. All promptly, leaving no mess, polite and courteous, and with a seniors' discount. I won't call any other plumber now.
Description of Work: Disassembled bathtub drain, cleaned thoroughly, reassembled, and tested drain for proper operation. A leaking shower connection was observed and repaired by technician. All was performed without additional charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Kent M.
11/2011
5.0
plumbing
 + -1 more
Plumber had all his tools and new drain baskets on his service truck. He was courteous, stayed on task and completed the job efficiently. He gave us the option of being billed or paying immediately - gave us a "senior citizens discount" and we paid immediately (we are not senior citizens by my way of thinking - 56 and 59 yrs.???). We thought the work was thorough and expeditious. We will definitely use this company again, if needed!
Description of Work: Had plumber move the garbage disposal from the right side kitchen sink compartment to the left side sink compartment so it would be closer to the dishwasher (new home completed 5/2011 - contractor installed on wrong side). Included reconfiguring drain trap and installation of new baskets for both sink compartments. Original contractor had used silicon to seal drains (wrong product to use) which was harder to remove and clean up. Riggle plumber correctly used plumbers putty for new installation of drain baskets. Completed work in just over 1 hour - tested afterwards - no leaks! Happy wife!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$160
James G.
10/2011
5.0
plumbing, water heater repair
 + 0 more
Their man came and scoped out what would have to be done, gave me an estimate and set up a an appointment for the work. On the appointed day and time they called and said they would be late due to an emergency at a local hotel, but assured me they would be here and do the installation. They arrived two hours later and had the job done and tested by 4 pm. The men were courteous and took care to keep the work areas clean and make a neat installation.
Description of Work: They replaced my aged hot water heater and installed a drain pan. This was important as my water heater is in the hall closet next to my new hardwood floor. Part of the cost was due to having to run the drain and the overflow 30 feet to the outside of my house so it wouldn't seep into my craw lspace..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Karen M.
08/2011
5.0
plumbing
 + -1 more
This was great shawn came out and he was fast professorial and was great with my cats.He even replaced the pipes going to the shutoff valves in the bathroom.This company is great.they worked with us and sent someone out not allergic to the cats and were more than happy to get us scheduled asap.I am very impressed and will recommend this contractor in the future.You can't go wrong with these guys.Thank you so much for the great work, good price, fast and professional service, and putting up with my large cat following him from room to room rubbing on him and trying to lick him I am very happy
Description of Work: I had running faucets in the kitchen and bathroom that would not shut off even when turning the water off below the sink.Needed 2 faucets replaced.We had the faucet but couldn't do the work ourselves due to the shutoffs not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Nancy S.
07/2011
5.0
plumbing, drain cleaning
 + 0 more
The sewer line issue affected the basement drain and basement toilet and tub, the back up problem kept reoccuring despite 3 times with Roto Rooter...it was not a root issue. We finally called Riggle, two guys came quickly, sent a camera down the sewer line, fixed the problem and urged their Bio Gard product to help maintain these drains. Second time was a shower drain leaking into basement ceiling, Shawn came quickly, knew immediately what had to be done, problem solved. Then the basement toilet was leaking in mid May, Shawn came out and put in a new wax ring, problem solved. I appreciate that Riggle responds quickly, solves the problem and does it right the first time. Suffice it to say, they know their business! They get right to it, and are very personable but hard working, don't stand around and chit chat. I appreciate their professionalism and they are a great value...you get what you pay for and to us that is "good dollar value."
Description of Work: We have used Riggle Plumbing three times in a one year span, after using another company three times in 2 months who could not get the job done right. We ended up w/3 issues, one was sewer, one was a shower drain leaking into the basement ceiling, and lastly a leaking basement toilet, which is what the dollar figure referenced here is.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$183
Lisa J.
06/2011
5.0
plumbing
 + -1 more
Kevin and Tyrone were great. Kevin came out right after we found our flood. He was fast, honest and great to work with. We got an estimate fast and the job is going great. The whole crew has been polite and professional. I lead two of them back to my bedroom to show them where they would be working...when I got to my room, I turned around and they weren't there. They were waiting out in the hall for me to say it was ok to come in. Very respectful. They even laid down plastic outside our home where the backhoe would be moving on to save the grass from dirt and wear from the backhoe. Great cre, great job. Highly recommend them for all plumbing needs!
Description of Work: new water main dug to a new part of the house after our old galvanized main started to leak. They suggested we dig a new line over to our new addition rather than the old entrance in the basement. Less expensive, and less hassle with the main line being in the basement. They capped the old main and fixed a hose bib that broke from freeze/thaw action. The dig to the house was VERY rocky. Never once did they complain about it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Michael H.
06/2011
5.0
drain cleaning, plumbing
 + 0 more
It went quickly, and thoroughly, the kitchen/food disposal line was fixed, and the drain was cleaned completely all the way out to the main outside drain line.
Description of Work: The kitchen drain was not working. Riggle's showed up on time, with the appropriate equipment, and did a complete and thorogh job of cleaning the drain. He noted the kithen sink drain was not correctly plumbed, and he fixed the problem on the spot. The scheduled time resulted in work continuing past the normal work hours on a Friday, but there was no overtime charged. heThe individual was dressed like a professional, performed like a professional, was courteous and polite, and did not leave the kitchen a complete mess. I will call Riggle's again anytime I need help. I will NOT call R---R----- again. This guy at least acted like he new what he was doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Le Anna W.
05/2011
5.0
plumbing
 + -1 more
A big shout out to Riggle Plumbing, especially Shawn. We just bought a house and less than a week later discovered a broken outside faucet. The challenge was that the house is stucco sided and the inside wall is our master tiled shower. Shawn gave us the name of a tile expert (Sam Yant) and it was determined that the faucet connection was best accessed through the interior shower wall. The wall was opened and Shawn went about replacing the broken pipe. Sam did a great job replacing the tile. I want to recognize Shawn because on the day he came out to give us the estimate and assess the problem he helped out in a big way . . . I happened to be selling a concrete birdbath on Craigslist and an elderly lady came to buy it. Shawn was a perfect gentlemen and offered to load the birdbath into the buyer's car. It was very courteous of him to do so. Thanks Riggle!
Description of Work: Repaired broken outdoor faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
David C.
05/2011
5.0
drain cleaning, plumbing
 + 0 more
Waste water coming from floor drain in basement. Called and they had 2 guys in our house within 2 hours. Looked at the situation and instead of just digging in they asked some questions about the house. That led them to a stuck anti-backflow valve on the sewer line going out of the house. FIxed the problem in about an hour and gave us advice on preventive maintenance. Great service!
Description of Work: Fixed anti-backflow valve that was causing waste water to back up through a floor drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Rick G.
04/2011
5.0
plumbing
 + -1 more
Called right back after I spoke to the answering service. On time,reasonable price,good service.
Description of Work: Installed new water heater on a Sunday.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ron H.
04/2011
5.0
plumbing
 + -1 more
Our reverse osmosis system that was installed by another contractor failed give us good service when the filters need to be changed. It was just time to just do away with the problem.
Description of Work: Replaced our existing reverse osmosis system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Kathy P.
11/2010
5.0
plumbing, water heater repair
 + 0 more
Friendly and professional. Got the job done and we now have a shower that works great and a water heater that provided us with plenty of hot water. Very pleased with the service and will call on them again if needed. We have recommended them to several people we know already.
Description of Work: Repaired shower faucet, flushed water heater, and installed a new dip tube in water heater. They were very informative about what services they could provide, what the cost of a possible water heater replacement and other options before performing the services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Kay K.
10/2010
5.0
plumbing, water softeners
 + 0 more
He turned up a little late but did call ahead to say he was on his way. He didn't offer to give me a price before he started. I had to ask at the end how much it was going to cost. Based on previous reviews I trusted that it would be reasonable and it was. The quality of the work was good and he explained everything to me before he started and rechecked on options when he wasn't sure. He was polite, professional and did the job quickly. Communication with the office was also very good and I got an appointment very quickly.
Description of Work: Clint installed a reverse osmosis water filter under the kitchen sink and fitted a faucet for it. He also plumbed the outlet to the fridge. We also have a whole house water softener that was not plumbed into the cold faucet on the kitchen sink so he did that for us too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
Dodie A.
09/2010
5.0
plumbing
 + -1 more
Shaun was very punctial, very accomadating. I even was given a Senior discount, without asking!
Description of Work: Two toilets were repaired (leaking and water running.) New type of flushers were installed. Then a shower head was changed from a wand, to a regular head.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$184
Joel R.
06/2010
5.0
plumbing
 + -1 more
Clint was very punctual. He maintained his professionalism even though our 4 year old son was very interested in what he was doing. Their bid and pricing matched and I would say I would definitly use them again. I am thinking of having them back to install a hot and cold hose spicket in the garage so I can wash vehicles with soft water.
Description of Work: Clint installed our softwater system along with our Crystal Quest RO system, both purchased online.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$708
Norman G.
05/2010
5.0
plumbing
 + -1 more
Good, very professional and reliable.
Description of Work: The main water line broke next to the outside wall of the foundation of the house. We had just moved into this house and I did not know who to call being from Las Vegas. I called 3 plumbers in Kennewick. Riggle Plumbing, Inc. was the only one to respond on this memorial day weekend and the plumber was here within an hour of when I called. He had the problem fixed within the next couple of hours. I would definitely recommend this company and use them again. They were a life saver for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$319.49
Frances W.
05/2010
5.0
plumbing, drain cleaning
 + 0 more
Excellent! Knowlegable professional and nice.
Description of Work: Evaluation of cause of problem. Cleared drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
John S.
03/2010
5.0
plumbing
 + -1 more
Called to have removed a pair of sink faucets and drain from each of two bathroom sinks. Recieved my choice of appointments and technician arrived within 1/2 hour of appointment time. Worked 2 1/2 hours on a Friday and 1 1/2 hours on a monday removing the old faucets and installing the new faucets and drains t\which we had purchased at a substantial discount from the internet. All work was well done
Description of Work: Remove two sets of Kohler bathroon faucets from two sinks and install new Kohler polished brass three piece faucets and pop up assembies that we had purchased.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Dean M.
01/2010
5.0
plumbing, drain cleaning
 + 0 more
I called Riggle Plumbing in the afternoon to report that I need a clogged drain looked at and they were able to send someone out in the morning. He arrived a little bit late, but had called in advance. He fixed the problems promptly, professional, very friendly and courteous. I would recommend using this company and I would use them again if needed.
Description of Work: We had a clogged drain and a malfunctioning toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Richard H.
12/2009
5.0
plumbing, water heater repair
 + 0 more
The tech replaced the nipples and inlet/outlet pipes. He installed threaded connections (instead of soldered) on the pipe so it will be easier when I replace the water heater in the future.
Description of Work: I had a leak on the inlet of my water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Doug M.
09/2009
5.0
plumbing
 + -1 more
My experience with Riggle couldn't have been better. Unlike the other 3 plumbers I called where I could only leave a message, Riggle had an answering service, so there was someone to talk to. Within an hour, I got a call back with at time of arrival of about 1 hr. They arrived almost on schedule, a bit earlier than the estimate. Kevin, the plumber on call, got right to work. He removed the old water heater and replaced it with my purchased one. He was friendly, professional, and efficient. He and his company clearly took pride in doing quality work. I was very pleased with their work and responsiveness. They are now my first choice plumber service.
Description of Work: Friday night, found gas water heater leaking from bottom. Nursed it through the night. Sat morning, called 4 plumbers, three unknown, one that had done work for me before. Only Riggle, the plumber I had done work with before called back. I knew the old water heater was due for replacement so I had purchased a replacement water heater some time earlier. Riggle came to replace my leaking water heater with my new one.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Water Filtration and Softening
FAQ
Riggle Plumbing Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Riggle Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Riggle Plumbing Inc does not offer free project estimates.
No, Riggle Plumbing Inc does not offer eco-friendly accreditations.
No, Riggle Plumbing Inc does not offer a senior discount.
Riggle Plumbing Inc offers the following services: Plumbing repairs, slab leaks, pipe thawing, medical gas piping, re-piping water lines, sewer & drain cleaning, water heater repair & install, warranty work for rheem water heaters, commercial, new construction & remodeling plumbing, backflow assembly testing & install, hydro jetting & video line inspection.