17 Employees. Cost is determined by the job. Award winning. Additional phone - (425) 747-1003. Additional contact name - Sean Bergmann. Additional address - 6016 NE Bothell Way Kenmore, WA 98028.
They were good. They were responsive and they took care of the issue that we had. I have no complaints. They are customer service- oriented and they took care of the job at a reasonable price.
Description of Work: I used United Pest Solutions Inc for pest control services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mia C.
05/2014
5.0
pest control
+ -1 more
They were good. I like them. They were easy to work with and they did a good job.
Description of Work: We use the services of United Pest Solutions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Carolyn G.
05/2014
5.0
pest control
+ -1 more
They came out on a special service that costed me $129. They told me what to do to get a strip to go on the bottom of the garage door because a mouse had chewed a little U-shaped entry hole in it. They made a recommendation that I hire them to make a door for my crawl space. There was cover but they recommended a door and they also indicated that there was no damage to my crawl space. I reported a problem for spiders but they didn't do anything about spiders. He was here for about 2 hours. It was my first time using them. The person they sent out was very personable and seemed to know what he was doing and knew his business and he listened to what I had to say. When I called the office I told them the sooner they come out the better because the wasps were in my house; about 20 of them. And I only waited 3 days until they came out. They were very responsive.
Description of Work: I used United Pest Solutions Inc for pest control services a month ago. Something happened with the skylight and wasps started coming in through the skylight. They sprayed for the wasps all around the skylights and removed a wasp nest from under the eaves of my garage door. They also sprayed all around the house for wasps and other pests. They were also to check for a mouse because I reported to them some mouse damage in the garage.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Sarah M.
05/2014
4.0
pest control
+ -1 more
It was good and they did the whole service.
Description of Work: United Pest Solutions Inc. provided me a pest control/exterminating service and I purchased a big deal from them.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Jack A.
05/2014
5.0
pest control
+ -1 more
My experience with them has been excellent. They do service every few months on a regular basis. I have been using them on a continual basis for several years.
Description of Work: I use the pest control and exterminating services of United Pest Solutions Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Zophie L.
05/2014
4.0
pest control
+ -1 more
They're very good. The technicians that come out are fantastic. But I don't think their chemicals are as good as I've seen from another company. Because they'll get bugs immediately up to 3 months but not after that. They're a bit expensive but their workers are fabulous. I would say the customer service is good and the service is OK. With other services if you miss a treatment then you don't see any bugs but with United you have to have them come out every 3 months. They won't tell me what chemicals they use and that also bothers me. But other than that they're OK.
Description of Work: I used United Pest Solutions Inc for pest control services.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill G.
05/2014
5.0
pest control
+ -1 more
They were good. I just find their price expensive. I would use them again in the future.
Description of Work: I had United Pest Solutions Inc. come out and spray our apartment building for termites.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365
VIC B.
05/2014
5.0
pest control
+ -1 more
I would say that the gentleman that was up to the house was very polite and professional. He was organized. He had all his equipment. He came more than once. He came the first time, went through it, and looked it over. Then, they had a follow-up inspection like three or four weeks later to see if the traps had worked and if the mice and the rats were gone. It was a positive feeling that we had about them. The price was a fair price for what we got. I had no problems with their timing and everything. They were pretty close right on time. I would call them if I had to deal with that again.
Description of Work: We had United Pest Solutions Inc. see if they could get rid a possible rat problem we had in our attic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Randy G.
05/2014
3.0
pest control
+ -1 more
Our experience with them was good. The ants are gone. We would use them again in the future.
Description of Work: We have used the pest and exterminating services of United Pest Solutions because we had some ants coming in the house.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ron G.
05/2014
4.0
pest control
+ -1 more
My experience went really well. They did a good job and didn't make a mess. I paid $117. I would recommend them.
Description of Work: I used United Pest Solutions Inc for pest control services. I used them 2 weeks ago to spray for some ants for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$117
Rebecca A.
05/2014
5.0
pest control
+ -1 more
He took a look and told me what the bugs were inside of my house and he sprayed the outside of my house.
Description of Work: I used the "Big Deal" that I purchased for the services of United Pest Solutions. They came in and sprayed for bugs in my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Eric R.
05/2014
5.0
pest control
+ -1 more
no ants that I can see so far in the house
Description of Work: Sprayed inside of house for ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Eugene C.
05/2014
5.0
pest control, animal removal
+ 0 more
Miguel was our technician from UPS, and was awesome and pleasant to deal with. made recommendations on how to stop the mice from coming in and gave us a quote. I wanted to save money and performed the work myself. On follow up visit, 2 weeks later, after 7 dead more mouse after plugging entry points, we look good now, and Miguel inspected the work i did and said it looked great. between inital visit and follow up visit, UPS was not able to schedule a visit for a whole week, so I had to change out snap traps 3 times, and buy new snap traps each time they caught mice. I live in Bothell/Woodinville area, and it seems UPS cannot schedule quicker visits to my area, so instead of waiting a whole week for them to come by and check/replace traps, I did them myself, until they came for their scheduled visit. I hope the quarterly service plans are more responsive when an incident comes up. I signed up for quarterly svc bc of my familiarity with Miguel and bc we have a baby in the house, i want to make sure we are rodent free for a while for peace of mind.
Description of Work: find possible entry points for mouses into crawl space and house. made recommendations and gave us quote to plug entry points. put out mouse snap traps in the attic and crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$119
Sharon W.
05/2014
5.0
pest control
+ -1 more
Went smoothly
Description of Work: inspection and treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Colleen G.
05/2014
5.0
pest control
+ -1 more
I have used this company since 2004. They are punctual with their quarterly visits. No need for me to call them, they always call and schedule a convenient time for the visit. Any issues are addressed with a phone call, prior to their visit. A few times I have had to call in between visits and United Pest Solutions is quick to come out and address the situation. I highly recommend this company :)))
Description of Work: Performed quarterly service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Katie S.
05/2014
5.0
pest control
+ -1 more
Had interior and exterior prevention and pest treatment. Before they walked the house with me and listened well and I talked about issue areas. Gave me some low-tech suggestions on handling foraging wasps and bees. Had to leave them in the house since I had to leave, and they were trustworthy and locked up well behind them. Did not try and oversell anything but were honest about what we did and didn't need! They're now my go-to pest people.
Description of Work: Great insect maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Michelle J.
05/2014
3.0
pest control, insulation
+ 0 more
Overall the guys who came were nice and professional, and pointed out a leak problem under our house that we had no idea about. We knew more work was involved than just an initial estimate, and were prepared to proceed with getting all the repairs made. My husband and another crawlspace guy saw the work under the house later on, and felt they did a great job with the exclusion work. They built a door for our crawlspace entrance that had immediate hinge problems, so I reported it and they came out quickly and redesigned the door to be an insert with handles instead of having hinges. I was happy with the end result. My biggest concern was pricing. We were quoted $613 for the exclusion work (to seal everything off). Since they came highly recommended on Craigslist, I decided to go with them. They also gave me a quote to redo our crawlspace vapor barrier along with some insulation work, and quoted $3131. That was expensive enough that I got a 2nd estimate with an actual crawlspace company. The crawlspace company that came out quoted $1500 total for the same work, but also included a lot of other work and repairs as well. The crawlspace company also said they would have done the same exclusion work for $200-300. So ultimately United Pest Solution was twice as expensive as the competitor. I am continuing my quarterly inspection/treatment with them, but will use someone else for all other work.
Description of Work: We got a $129 deal through Angie's List to start. We knew we had some work to be done in our crawlspace, so we used them to make repairs as well to seal all openings and build a crawlspace door.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
Response from United Pest Solutions Inc
Thank you for your comments and thank you for your continued support for our pest control services. We are glad to hear that you are pleased with our work. I wish we had to opportunity to know about your competitive bids. We would like to have compared apples to apples to make sure the same materials, warranties, etc were being quoted. We are never the lowest price, that is for sure, but we do strive to be in range. One reason our services are often higher than other companies is due to our compensation structure for our employees; all of whom are thoroughly vetted, trained, and licensed, full time employees with complete background checks and so on. This alone will cause our pricing to be high, but we believe this level of care is valued by many of our clients. Thank you for the heads up, we will look into it. In the end we are happy that you are happy with the service you received from United and from our competitors. Best regards, Dan Huie Vice President, United Pest Solutions, Inc.
Penny B.
05/2014
5.0
pest control
+ -1 more
They communicated openly that the squirrel issue I have wasn't part of their business model.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$129
Naga M.
05/2014
3.0
pest control, animal removal
+ 0 more
The title of the deal is misleading as it has treatment - "R odent / Pest Control Inspection and Treatment". It was only for inspection. He found 3 entry points but wasn't sure if it was new or old ones. Anyway this didn't feel like a deal to me, I was expecting a fix as well. I'd advise them to change the deal title and remove "treatment"
Description of Work: Some one came and inspected the crawl space.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$125
Response from United Pest Solutions Inc
Thank you, Member, for your frank feedback. Your words are helpful and we took them to heart. It is in our Service Philosophy that we build "...peace of mind and trust". Certainly, this was not your experience. Please know that we are changing the wording of our offering. I have put in a request to our AL representative to change the wording on our Rodent offering to "Rodent Inspection". We will still place traps out as a part of the service, but we want to be clear that the value is in the inspection. While setting traps will result in rodents being caught, the ultimate resolution of a rodent infestation requires thorough exclusion and multiple visits to check and adjust traps. Our current/previous wording included the words control and treatment. which was unnecessarily confusing; one had to read the ad thoroughly to see that the offer was intended to begin the control process. Again, the request has been made to change the wording. At the time of this reply, the deal may not yet be edited. Thank you for pointing out the confusion and we hope that in the end you will be more than satisfied with the results and service you receive. Best regards, Dan Huie Owner and Vice President, United Pest Solutions, Inc.
Perry T.
05/2014
5.0
pest control
+ -1 more
Per recommendations from UPS technician Nathan, did work to reinforce exterior foundation vents and adjacent area with high-grade mesh wiring. There were small gaps in the vents circular area that allowed some small field mice to gain access to crawl space. Nathan examined area and offered feedback for exclusion. UPS offers one year warranty on exclusion work. So far so good. Next visit will determine if crawl space is cleared out of left over pest. I have quarterly service with UPS. The work here was addt'l cost.
Description of Work: Pest/rodent exterior exclusion work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Mary H.
05/2014
5.0
pest control, animal removal
+ 0 more
I have an annual contract. This is my second year of using their services. They provide quarterly service. Their work is excellent and I will continue to use them. The technician is knowledgeable, professional, and personable. He always explains what he will being doing prior to each job and gives me feedback after each job. I highly recommend this company.
Description of Work: Sprays for bugs, mouse traps, mole catching
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Fabian M.
05/2014
5.0
pest control
+ -1 more
We need to submit to our builder, recommendation is pest was brought in with new wood during home construction.
Description of Work: Pest inspection
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Catherine H.
05/2014
5.0
pest control, animal removal
+ 0 more
Great and thorough job and great at explaining everything that needed to be done
Description of Work: get rid of rats in crawl space
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tomoko R.
05/2014
5.0
pest control
+ -1 more
I was trying to stop the birds to be living in my attic . It turned out that kind of birds I had were protected species so nothing we could do . Gentleman from united pest solution inc were very kind and helpful . If I need the kind of service they provide , I will be calling them 1 st for sure .
Description of Work: Gave me an advice but did not charge any money for it !
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara S.
05/2014
5.0
pest control
+ -1 more
The provider was professional and efficient and they will do a followup visit tomorrow. I have used them before and have been pleased with their service.
Description of Work: Sprayed inside and out for ants and pests.
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Service Categories
Pest Control,
Insulation
FAQ
United Pest Solutions Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
United Pest Solutions Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, United Pest Solutions Inc offers free project estimates.
Yes, United Pest Solutions Inc offers eco-friendly accreditations.
Yes, United Pest Solutions Inc offers a 10% senior discount.
No, United Pest Solutions Inc does not offer emergency services.
Yes, United Pest Solutions Inc offers warranties.
United Pest Solutions Inc offers the following services: Pest control, rodent removal & exclusion.