17 Employees. Cost is determined by the job. Award winning. Additional phone - (425) 747-1003. Additional contact name - Sean Bergmann. Additional address - 6016 NE Bothell Way Kenmore, WA 98028.
Now they come every two months and trap for critters and insects. They also promise to come out if I have any issues and take care of it as part of their regular service. I live along a green belt so critters can be an issue. So far it seems that their treatments are working. Time will tell as the year moves on....
Description of Work: They did an evaluation for pests in my house
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$85
Joanne V. M.
10/2014
5.0
pest control
+ -1 more
They emailed me to set up an appointment but I no longer needed the service.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$119
Peter C.
10/2014
5.0
pest control
+ -1 more
It cost a little more than I expected from the big deal because the nest was not out in the open, but hidden inside the overhang and roof shingles. Live and learn.
Description of Work: Got rid of a yellow jacket nest that was in the space between roof and eve of a small porch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Daniel D.
10/2014
1.0
pest control
+ -1 more
We called the company to help us with a problem with cluster flies in our living room that recurs during this time each year. We were told over the phone that the technician would come out and perform a treatment which would require us to be out of the house for 4 hours. We made arrangements for our dog & 2 cats and scheduled the appointment on the one day of the week that I go to work. The appointment was for 9:30. The technician did not arrive until 9:50 and told me she was told to be here between 9:30 to 10 so didn't consider herself late at all. She then looked at the flies and was stumped. She had no idea what to do and said as much. She called her boss at the office asking what to do and he told her to treat all of the entrances outside the house, a treatment that didn't require us to be out of the house for 4 hours, so the appointment could have been made at a time that didn't make me late to work. The invoice I received said that she performed a "Pest All Seasons Service first appointment focused on treating house flies". I have no idea what they did for the $190 charge, but we still have cluster flies and have not been told if there would be other treatments.
Description of Work: Pest Service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$190
Response from United Pest Solutions Inc
Dear Member, We appreciate your comments and as I mentioned in our phone conversation (10/30/14), we are saddened that this was your experience. I truly wish that you had taken us up on our offer to make things right. We never want to see a customer go away dissatisfied. I can assure you that we will use this situation to learn and better ourselves, so that in the future, we may deliver on our promise of providing our clients exceptional service and peace of mind. Best regards, Bill Kakaris Assistant Customer Service Manager, United Pest Solutions, Inc.
Cuyler B.
10/2014
5.0
pest control
+ -1 more
The service technician was prompt, professional and courteous during the appointment. I would highly recommend their service for controlling spiders. Cuyler
Description of Work: Sprayed for Spiders
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Robert M.
10/2014
5.0
pest control, animal removal
+ 0 more
They were on time, friendly, efficient and did all the work we needed. Very satisfied.
Description of Work: We did the initial inspection and then they came back to do the exclusion work. We had some areas rodents could access our attic and they closed them up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Katie & Peter C.
10/2014
5.0
pest control
+ -1 more
Excellent. Would highly recommend them and we will use them again.
Description of Work: Took out yellow jacket nest out of our external house wall. and treated eaves so that wasps couldn't make hives underneath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
sharon H.
10/2014
5.0
pest control
+ -1 more
They were very friendly and helpful. They told me right away they do not do condos.
Description of Work: They were to come out and do an inspection.
Rating Category
Rating out of 5
Yes, I recommend this pro
$129
Monica D.
10/2014
5.0
pest control
+ -1 more
Service was performed by a nice company representative. He was prompt, professional, and friendly. I would use them again.
Description of Work: I bought the wasp spraying special for $99.00.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Maria B.
10/2014
5.0
pest control
+ -1 more
The technician carefully inspected the whole house, attic and crawlspace, suggested solution, I have signed up for their bi-monthly service.
Description of Work: Pest and rodent inspection
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Danny B.
10/2014
5.0
pest control
+ -1 more
Terrific customer service. Jen explained service to be performed, coordinated and scheduled it all. Absolutely first rate representative of this company! Norman performed the service. Polite, very knowledgeable and professional in every way. If you have a need for a Pest Inspection... hire these good folks! (no we are not related) :)
Description of Work: Pest inspection in and out and all around. Sprayed few ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Phil B.
10/2014
5.0
pest control, animal removal
+ 0 more
Went really well. The technician was very courteous and explained in detail everything he found. He made suggestions on things that I might consider doing to keep my house rodent and pest proof. I do this test every five years wand will use United again.
Description of Work: Completed an inspection of my property for pests or rodents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Caroline C.
09/2014
5.0
pest control
+ -1 more
They removed several wasp nests around our house and treated one that was inside the roof of the garage. That one, we couldn't see and we were not able to treat ourselves. We haven't had a problem since!
Description of Work: The service man that came was excellent - extremely polite and professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Jenny G.
09/2014
5.0
pest control
+ -1 more
I purchased an interior/exterior spider treatment deal from United Pest Solutions thru Angie's List. I tried to set up an appointment via e-mail thru Angie's List...but received no response. I then called to set up an appointment. The person who answered was friendly and helpful. The day of the appt. the technician was late so I called the office to get an ETA. The technician was stuck in traffic so would be at least an hour later than scheduled. I decided to re-schedule for another day. The technician arrived on time, was friendly and did a good job. Other than the initial scheduling issue, the service was good.
Description of Work: interior/exterior spider treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
Jason M.
09/2014
5.0
pest control, animal removal
+ 0 more
It went well. He took the time to explain things to me and did the hard work of crawling around in our crawl space and under our front porch.
Description of Work: Did an inspection for rodents and set some traps. Also developed exclusion plan for addressing the issues he identified.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Kathleen F.
09/2014
5.0
pest control, animal removal
+ 0 more
UPS was very knowledgeable, friendly, and professional. Results were excellent. This was a very positive and straight-forward experience and I would definitely work with them again if we have any other house-settling/mouse issues.
Description of Work: UPS found where field mice were getting into our crawl space and into the house, closed the gaps, and did a follow-up visit several weeks later.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Brent C.
09/2014
5.0
pest control, animal removal
+ 0 more
Ulises and Kyle were on time, professional, and thorough. Thank goodness there were no evidence of rodents or any other animals in the attic! We have two big attics on either ends of the house and Ulises took his time to inspect both sides even though noise was coming from only one side. They did point out all the things we need to fix to protect the house from future nuisance and gave some examples of easy and cheap DIY. The initial service was quoted for over $300 for inspection, trapping, and disposal of rodents - the bill was reduced to $175 for the inspection only. I called the office and mentioned that I'm an Angie's List member and the total came out to $125.00
Description of Work: Inspection of attic for animals.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Alina P.
09/2014
1.0
pest control, animal removal
+ 0 more
I was given forced to sign a contract or recieve no service whatsoever. The provider came to my home at 5:30 pm on a Friday and when I looked at the contract that said I must use the service 5 more times, which no informed me of prior to the service appointment--I said I did not like the deal, because I did not know if I would like their service. Also, I was informed by the tech that I was supposed to have my pantry and counter cleaned off for the service yet no one informed me of this either. When I said I wanted to talk to the office about this he said they were all gone, and no one in management had a cell number to call. I was stuck with either not having the service or letting him do what he could and waiting to hear back from them. Since I had a (one month old at the time) baby and 2 cats and a dog and was supposed to stay out of the house for at least four hours, we had already paid for expensive hotel reservations for the night to ensure everyones safety, leaving me with that expense already and the problem still there, and the knowledge that they are scheduling out weeks in advance I was forced to go through with the service. The ants are not gone. There was nothing at all done for the rodents. I emailded the company via Angies list a month ago and there has been no reply. I am extreemly dissatisfied--and feel that I was sold a line about what they would do, not given proper information on needed prep, and totally duped! Also the tech was not surprised when I told him that I was not informed about preperations I needed to make or
Description of Work: Spray and bomb for an ant problem and set up traps for a rodent problem.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$170
Response from United Pest Solutions Inc
Dear Member, I apologize for your recent experience and hope we can rectify the situation for you. We did fail in not getting back to you after you e-mailed us through Angie’s list. We apologize greatly for something that is inexcusable. Much of the We will be contacting you ASAP to rectify the situation we hope we can earn your trust back as your experience is not the norm here at United Pest Solutions. For clarification for other Angie’s List members, I will try to address your other concerns. I am pleased that we were able to serve you so promptly, within just a few hours of receiving your call. We typically do not work past 5:00pm but made an exception because you had, what you described as, a severe ant infestation. As you correctly state, we were booking a week out and by performing just the ant control that evening, we were trying to accommodate only your immediate concern, the ants. You are correct, nothing was done on the evening of the initial service in regard to rodent control. As we discussed when setting the appointment with you, because this was an emergency service, the rodents would be dealt with at a later date. Unfortunately, when questions arose at the time of service, because this was an evening service call, there was no one available at the office for you to contact at that hour of the evening. Certainly a call to our office, whether a message that evening or a call the next morning, to make us aware of your concerns would have been warranted and helpful. We understand your surprise about cleaning out the kitchen, we are surprised as well. When you contacted our office you were stating that the ants were in the bedroom, and were very concerned about your baby. Had we known they were in your kitchen, we would have been more than happy to walk you through our protocols in advance. Lastly, clients who decide to go on our recurring service are obligated to honor the contract for one year due to the pricing differences between our one time and recurring services, but we are more than happy to service our clients on a one time basis if they wish. It should be noted that our service technician, one absolutely loved for years by Angie’s List members, offered to switch you to the one time service since you were concerned about the recurring service, but you declined. We are confused because it seems like you wanted neither one time service, nor did you want recurring service, yet you did want us to service your issues immediately. For our client’s protection, as well as the protection of the company, like many professional service companies, we do not begin work without signed authorization. Again, we will be contacting you promptly to work through these issues and to chart a way forward. We look forward to regaining your trust and providing you with the excellence hundreds of Angie’s List clients have received. We look forward to serving you, Dan Huie Owner/ Vice President, United Pest Solutions, Inc.
Kelly B.
09/2014
5.0
pest control
+ -1 more
Vendor did a great job. Went above and beyond expectations.
Description of Work: Removed several wasp nests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Julie J.
09/2014
5.0
pest control
+ -1 more
They were able to schedule my service the same day I called. Miguel was a little late for the appointment, but he was driving down from Bellingham to Kenmore. Miguel worked very quickly and was extremely professional and courteous. The yellow jackets and the larvae were killed completely.The yellow jackets were invading our attic, but I think we caught it in time.
Description of Work: Exterminated a very large nest of yellow jackets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$139
Rob H.
09/2014
5.0
pest control
+ -1 more
There were no issues with the service. However, they did miss the initial appointment and we had to reschedule.
Description of Work: I bought a deal from them for a wasp and yellow jacket exterior treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Kurt S.
09/2014
5.0
pest control
+ -1 more
The yellow jackets were gone as soon as the tech left, and have not returned in three months since. He could not have been more helpful and informative as he analyzed the situation, described what he needed to do, and then performed the extermination/treatment. We're completely satisfied with the work, and give special kudos to United Pest Solutions for scheduling us for the day after we called, even though it was going into the July 4th weekend. The service couldn't have been better, more timely, or better priced.
Description of Work: Eliminated an active yellow jacket nest located near the front door of our house and did a wasp/yellow jacket treatment on the rest of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jeff K.
09/2014
5.0
pest control
+ -1 more
Great! Very professional, courteous and efficient. Provided recommendations which I could perform myself, while also offering the option for United Pest to perform the work. He did so without being pushy or "salesy", which I appreciated. i would use United Pest again.
Description of Work: performed a complete perimeter check, as well as inspection of attic, roof, and crawlspace. provided recommendations for improvement blockage of possible entry points.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Matthew N.
08/2014
5.0
pest control, animal removal
+ 0 more
We've been using United Pest for two years. We initially engaged them because of rodent and hornet activities. They were at our home the day after I requested service. That day, the technician evaluated our property and treated. I scheduled quarterly treatments, and we've been using them ever since. Each quarter prior to service, United Pest calls to see if the next treatment date works for us. They are friendly and professional. I highly recommend United Pest Solutions.
Description of Work: United Pest treated the exterior and refilled bait stations at our home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Mark S.
08/2014
5.0
pest control, animal removal
+ 0 more
Ants are gone and they will follow up after 2 months to make sure. No sign of rodent droppings either. So far so good. We are pleased.
Description of Work: Assessed situation for rodents and ants, set traps and sprayed.
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Service Categories
Pest Control,
Insulation
FAQ
United Pest Solutions Inc is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
United Pest Solutions Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, United Pest Solutions Inc offers free project estimates.
Yes, United Pest Solutions Inc offers eco-friendly accreditations.
Yes, United Pest Solutions Inc offers a 10% senior discount.
No, United Pest Solutions Inc does not offer emergency services.
Yes, United Pest Solutions Inc offers warranties.
United Pest Solutions Inc offers the following services: Pest control, rodent removal & exclusion.