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MCNEL SEPTIC SERVICE

Septic Systems

About us

We are a family owned and operated septic tank pumping company based out of Ravensdale, WA. Our mission is to give our residential and commercial customers top-quality service, while providing economical solutions to their repair or replacement needs. We accomplish this by only employing expert technicians that are Washington On-Site Sewage Association (WOSSA) certified and posses years of hands-on experience in the industry. Our team is happy to answer your questions about your septic system. McNel Septic Service is fully insured, licensed and bonded for your peace of mind.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Septic Tank Pumping. Grease Tank Pumping; Real Estate and Routine Inspections. Minor Repairs, Group Rates

Services we don't offer

We do not install septic tanks.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.096 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 96 reviews

Denise D.
03/2021
5.0
plumbing
  + -1 more
Great! Service was awesome.
Description of Work: Septic pumped

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Carl D.
08/2020
4.0
plumbing
  + -1 more
Didn't use.
Description of Work: Needed septic tank pumped
Rating CategoryRating out of 5

Mary E.
06/2020
5.0
septic tank
  + -1 more
Get he did a great job
Description of Work: Septic tank pumped out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

Victor B.
04/2020
5.0
plumbing, septic tank
  + 0 more
Fine every thing went very well
Description of Work: Septic pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Judy R.
02/2018
5.0
septic tank
  + -1 more
It went well.
Description of Work: MCNEL Septic Services inspected my septic system and found the septic tank eas cracked. They responded to my call, explained costs, and set an appointment. The service person was prompt and professional. He located the tank and camera in D-box, dug for access of all lids, and inspected the system. He explained that my drainage field passed inspection but the septic tank was cracked. They referred me to and the work accomplished in two days. The county inspected it within a week and was approved. I would hire both companies again.1

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary D.
12/2016
5.0
septic tank
  + -1 more
Very well. They are the best!!
Description of Work: Drained my huge septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thank you [Member Name Removed] for the review!

Anthony G.
12/2016
5.0
septic tank
  + -1 more
.
Description of Work: I have used a septic service and it was McNel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Indira K.
06/2016
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from MCNEL SEPTIC SERVICE
Thanks for the review!

Audrey V.
03/2016
5.0
septic tank
  + -1 more
unknown
Description of Work: Employee was clear about potential problem and quick and efficient in cleaning tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from MCNEL SEPTIC SERVICE
Glad we could help! Thanks for the review!

Tammi S.
02/2016
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thank you for the review!

JILL P.
02/2016
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: clean and drain septic and had to dig further because it was blocked somewhere. He spent quite awhile here and did a very good job. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from MCNEL SEPTIC SERVICE
Thank you for the review!

Patricia M. C.
02/2016
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from MCNEL SEPTIC SERVICE
Thanks for the review!

Sarah S.
01/2016
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: They pumped out our septic. We are happy with their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thanks for the review!

Gina G.
07/2014
5.0
septic tank
  + -1 more
They are awesome. They go above and beyond. I had them out before to find the septic tank, and they were very creative in finding the septic line. They located it very quickly and were relatively inexpensive. They were also honest and they don’t make me wait very long for their service.
Description of Work: They determined whether or not there was blockage issue in my septic line. They pumped, inspected, and determined the condition of the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from MCNEL SEPTIC SERVICE
(member name)- Thank you for the review; honesty is one of the things we pride ourselves on.

Merilyn P.
07/2014
5.0
septic tank
  + -1 more
They were great. They got the job done and check up on me to give me status updates. They were very communicative and there were no issues scheduling with them.
Description of Work: They cleaned out a septic tank to certify it and replaced some parts.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
[Member name removed]- it was a pleasure working with you; we got a lot of work done on your system, an inspection, pumping the tank, removing and replacing a baffle and D-box, installed a riser. Your were great to work with. Thank you.

Carole W.
07/2014
5.0
septic tank
  + -1 more
Punctual, professional and knowledgeable. Took the time to explain what he was doing and educate me on the process. Did a nice job of cleaning up and resetting grass and plants that were disturbed during the process.
Description of Work: Pumped and inspected septic system for sale of house; replaced broken part

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from MCNEL SEPTIC SERVICE
Thank you for the review on Angie's List!

Michael A.
07/2014
5.0
plumbing, septic tank
  + 0 more
Arrived on time, pumped creptic tank. Explained the process. Professional, informative and pleasant
Description of Work: Pumped septic system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thank you for the review on Angie's List!

Gabrielle or Bill N.
07/2014
5.0
plumbing, septic tank
  + 0 more
It went well. We use McNel's to pump our system, and Stuth Septic Service to do any maintenance, repair, and service of our system. McNel's was less expensive at the time.
Description of Work: Pumped System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thanks for choosing McNel Septic! We appreciate your review on Angie's List and hope you call us again in the future!

Rhonda I.
05/2014
5.0
septic tank
  + -1 more
StProvider came out to pump and inspect septic system in Maple Valley, WA. Was unable to do the work but was prompt to his appt, very knowledgeable about the septic work that needed to be done and had a recommendation of a quality septic design company ready.
Description of Work: He was unable to do the work because the septic system was not functioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thank you for your response on Angie's List; hope everything with the septic system works out.

Juliana V.
05/2013
5.0
septic tank
  + -1 more
We were having issue with odors from the septic tank and were concerned that it would back up into the house- we called several services and McNel was the only one that could get someone out on short notice. We had used them the past and had been happy with them but on our last service my husband used someone else. Since the last service was performed in 10/12 it seemed unlikely that we need service so soon. McNel did an excellent job explaining what the issue was, why the odors were there and what needed to be done. He cleaned the filter and advised us to get on 6 mth cleaning schedule for the filter which has been troublesome for us in the past. He also advised that the tank was not ready for pumping yet but I had him do it since he was already here. We are now on a 6 month schedule with them for filter cleaning. Very happy with the service and the staff!!!!
Description of Work: Service call to clean septic filter and pump of septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from MCNEL SEPTIC SERVICE
Thank you for the review on Angie's List and choosing McNel Septic!

Amy K.
08/2012
5.0
septic tank
  + -1 more
McNel Septic came to my house when my septic system caused basement flooding after several other companies turned down the job due to my steep driveway. The technician dug up and pumped the tank, unclogged the lines, gave me useful tips to prevent future problems, made the yard over the tank look as good as new when he was finished, and charged a fair price. I will definitely use them again in the future, and I would recommend them to anyone.
Description of Work: Dug up and pumped septic tank, cleaned filter, unclogged septic line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$685

Response from MCNEL SEPTIC SERVICE
Thank you for the review on angies list. We thrive on doing the very best we can for our customers.

MARY K.
06/2012
5.0
septic tank
  + -1 more
Having the risers installed will make future septic clean outs a much easier task.
Description of Work: I have a rental house with a septic tank. I had McNel Septic Service pump out this tank $438.00 & add risers to the 2 openings $459.00.The pumper was so knowledgeable, I was impressed. He gave me some tips to pass along to my renters with regards to the type of TP to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$898

Response from MCNEL SEPTIC SERVICE
IT WAS NICE TO WORK WITH YOU MEMBER AND U LOOK FORWARD TO SERVICING YOU IN THE FUTURE.

FRANK C.
10/2005
5.0
septic tank
  + -1 more
DID EXCELLENT WORK, CAME WHEN CALLED, WAS COURTEOUS, INFORMATIVE, WELL INFORMED AND HELPFUL. REPORT PROVIDED WAS EXCELLENT.
Description of Work: INSPECTED SYSTEM AND PUMPED SEPTIC TANK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from MCNEL SEPTIC SERVICE
THANK YOU FOR YOUR REPORT! WE SPECIALIZE IN COMPLETE SERVICE AND CUSTOMER SATISFACTION. WE LOOK FORWARD TO SEEING YOU SOON.

PENNY G.
05/2005
5.0
septic tank
  + -1 more
MCNEL SEPTIC SERVICE ALWAYS RESPONDS QUICKLY AND THEIR PRICES ARE REASONABLE. THE LAST TIME THEY CAME TO SERVICE OUR SEPTIC, THEY HAD TO DO EXTRA WORK BY DIGGING TO GET TO OUR TANK, BUT THEY DID NOT CHARGE ANY EXTRA. WE BUILT OUR HOME EIGHT YEARS AGO.
Description of Work: WE HAVE HAD MCNEL SEPTIC SERVICE PUMP OUT OUR SEPTIC TANK REGULARLY / WHEN NEEDED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Response from MCNEL SEPTIC SERVICE
THANK YOU FOR YOUR COMMENTS ON ANGIE'S LIST. WE LOOK FORWARD TO WORKING WITH YOU AGAIN.

TOM B.
05/2005
5.0
septic tank
  + -1 more
VERNELL, THE SERVICE TECHNICIAN, FROM MCNEILL SEPTIC WAS VERY PROMPT AND COURTEOUS. WE WERE PLEASED WITH HIS PROFESSIONALISM AND THOUGHT THE SERVICE PRICE WAS FAIR. WE WILL USE THIS SERVICE AGAIN.
Description of Work: MCNEILL SEPTIC COMPANY SERVICED OUR SEPTIC TANK AND MADE SOME MINOR REPAIRS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from MCNEL SEPTIC SERVICE
THANK YOU FOR YOUR COMMENTS ON ANGIE'S LIST. I WILL BE SURE TO LET TREVER KNOW WHAT AN OUTSTANDING JOB HE DID.

Contact information

PO BOX 486, Hobart, WA 98025

http://www.mcnelseptic.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems

FAQ

MCNEL SEPTIC SERVICE is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

MCNEL SEPTIC SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, MCNEL SEPTIC SERVICE offers free project estimates.
No, MCNEL SEPTIC SERVICE does not offer eco-friendly accreditations.
Yes, MCNEL SEPTIC SERVICE offers a 5% senior discount.
Yes, MCNEL SEPTIC SERVICE offers emergency services.
No, MCNEL SEPTIC SERVICE does not offer warranties.
MCNEL SEPTIC SERVICE offers the following services: Septic Tank Pumping. Grease Tank Pumping; Real Estate and Routine Inspections. Minor Repairs, Group Rates
We do not install septic tanks.

Contact information

PO BOX 486, Hobart, WA 98025

http://www.mcnelseptic.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM