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MCNEL SEPTIC SERVICE

Septic Systems

About us

We are a family owned and operated septic tank pumping company based out of Ravensdale, WA. Our mission is to give our residential and commercial customers top-quality service, while providing economical solutions to their repair or replacement needs. We accomplish this by only employing expert technicians that are Washington On-Site Sewage Association (WOSSA) certified and posses years of hands-on experience in the industry. Our team is happy to answer your questions about your septic system. McNel Septic Service is fully insured, licensed and bonded for your peace of mind.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Septic Tank Pumping. Grease Tank Pumping; Real Estate and Routine Inspections. Minor Repairs, Group Rates

Services we don't offer

We do not install septic tanks.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.096 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-96 of 96 reviews

Shannon H.
01/2016
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: We have used MCNELS for all our septic needs for several years, regular pumping, repairs and this last time, additions and inspection to prepare our home for sale. They are professional, courteous, and let you know exactly what is being done. We were always satisfied with all of their work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from MCNEL SEPTIC SERVICE
Thanks for choosing us and taking the time to write us a review!!! We appreciate it!!!!

Jerry L.
12/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from MCNEL SEPTIC SERVICE
Thanks for the review!

Kristi C.
10/2015
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: Pumped full septic chambers, inspected system, and fixed broken filter. Guys were super nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from MCNEL SEPTIC SERVICE
Thanks for the review!

Vicki R.
09/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: They pumped our septic tank as they owner have done several times before. We dealt with previous owner and now current owner. Always helpful and answer any questions we might have. Only tell us what they think is correct and do not try to sell us anything we do not need. Love dealing locally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from MCNEL SEPTIC SERVICE
Thanks for your business and taking the time to give us a review! Glad we could help!!!

MARY K.
07/2015
5.0
septic tank
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thanks for the review! Glad to help!

Todd J.
05/2015
5.0
plumbing, septic tank
  + 0 more
He was efficient.
Description of Work: septic pump

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from MCNEL SEPTIC SERVICE
Thanks for the review!

Patricia M. C.
03/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from MCNEL SEPTIC SERVICE
Thanks for the review!

connie S.
03/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: This is the second time I have used this service. They arrived on time and did an excellent job! Would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Response from MCNEL SEPTIC SERVICE
Thanks for the review!

Merilyn P.
02/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thank you for the review!

Gail F.
02/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Checks field and pump out system. They have been the ones I've used since they upgraded my system 14 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thank you for the review!

Shannon H.
02/2015
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: On this service McNels pumped the system and did some repair work. This was the fourth time I have used McNel Septic Service and every time the service has been excellent. They are efficient, friendly and professional. I will continue to use them for all my septic needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from MCNEL SEPTIC SERVICE
Thanks for sharing your experiences with us! Glad to be able to help out!

JILL P.
01/2015
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: I had a septic problem and everything was starting to back up (no draining out) It smelled awful and this company was recommended by owner of Hobart Store. The young man came out on an emergency call and worked a couple of hours and found a very old drain that had never been touched or known about, when that was cleaned and septic drained it worked great. He did not charge for emergency and his price very reasonable. I highly recommend that company!! on time, very excellent work and I have lived her almost 30 years and nobody before ever found that other house drain. cleaned up perfectly. I WILL have them again for yearly septic cleaning. jill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from MCNEL SEPTIC SERVICE
Thank you for the review. Glad we could help!

Morris B.
01/2015
5.0
septic tank
  + -1 more
Perfect.
Description of Work: Pump septic and install two risers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from MCNEL SEPTIC SERVICE
Thanks for your review!

Sid H.
12/2014
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: Have used for septic pumping for years. Great local service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from MCNEL SEPTIC SERVICE
Thank you for your review.

Charyl B.
12/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: The job went smoothly as always; great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from MCNEL SEPTIC SERVICE
Thank you for your review

Deborah M.
12/2014
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: I was given an hour window when the technician would arrive and he showed up during that time frame. He quickly and efficiently set up to perform the service and gave me a thorough assessment of what would need to be done based on how full the septic tank was, which was pretty full, requiring some extra effort on his part. When I advised I was on a budget he said he'd try to keep it within that range. He completed the job in an hour, much quicker than I thought it might be and the final price was just about what I had been quoted when I called to make the appointment. Overal a really good experience, as far as septic tank pumping goes. Also, when I handed him my debit card, he asked if I had been told there was a fee for using cards, which I had not. He advised writing a check if possible to save myself an extra charge which I really appreciated. He even gave a brief tutorial on how to keep the septic system in the best condition possible ie which type toilet paper to use, avoiding liquid fabric softener and powdered detergent etc. Really happy with this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$543

Response from MCNEL SEPTIC SERVICE
Thank you for your review, glad we were able to help you.

Beverly L.
10/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: Unfortunately their truck was too large to access the tank. Mr. McNel very kindly gave me the name of another service provider he said had a smaller truck to access the tight road. They were very prompt, very kind, and very helpful.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from MCNEL SEPTIC SERVICE
Sorry, we unable to service your tank. Thank you for the review.

Aaron H.
10/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: Day clean out septic tank |They did good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from MCNEL SEPTIC SERVICE
Thank you for giving us a review on Angie's List and more importantly being a satisfied customer!

T Ted T.
09/2014
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: Informed me on the amount of sediment and the liquid level prior to servicing. Still had tank capability left before servicing after approx. 5 years after last service. However, I wanted it pumped out so that I would not have any problem later - preventive maintenance /service. Inspected tank after and assured me the tank was still in serviceable condition. Used their service before and will continue to use their service in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$416

Response from MCNEL SEPTIC SERVICE
Thank you for your review. It was a pleasure working with you.

Leslie F.
08/2014
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MCNEL SEPTIC SERVICE
Thank you for your review and rating.

John P.
07/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: Arrived on time, did a great job and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from MCNEL SEPTIC SERVICE
Thanks for your review on Angie's List! I will let Shawn know he did a great job!

Contact information

PO BOX 486, Hobart, WA 98025

http://www.mcnelseptic.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Septic Systems

FAQ

MCNEL SEPTIC SERVICE is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

MCNEL SEPTIC SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, MCNEL SEPTIC SERVICE offers free project estimates.
No, MCNEL SEPTIC SERVICE does not offer eco-friendly accreditations.
Yes, MCNEL SEPTIC SERVICE offers a 5% senior discount.
Yes, MCNEL SEPTIC SERVICE offers emergency services.
No, MCNEL SEPTIC SERVICE does not offer warranties.
MCNEL SEPTIC SERVICE offers the following services: Septic Tank Pumping. Grease Tank Pumping; Real Estate and Routine Inspections. Minor Repairs, Group Rates
We do not install septic tanks.

Contact information

PO BOX 486, Hobart, WA 98025

http://www.mcnelseptic.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM