NW Landscape Management Inc

Worker showed up on time and was very professional great price I will definitely use them next year

Dennis and Kaya were prompt and responsive in communicating and planning the project. The crew worked quickly and efficiently, thoroughly cleaning the yard when they were done. Everything was taken care in a way that exceeded our expectations.

Were prompt. Set up time according to my schedule. Did a lot of work for the price

Once appt time was scheduled technician arrived within the specified time. He was very knowledgeable and easy to talk with regarding how system works and improvements he would recommend. Overall I was satisfied with service as advertised.

,See above They were there to do a fall landscape cleaning

After making arrangements to meet at 4:00 (I went to work early to get off in time to meet him,) Korry was an hour late with no courtesy call. I called his cell with no answer, then called the office and they had to track him down. Once Korry got there he was very professional and gave me some helpful maintenance tips. Having an actual flashlight instead of using his cell phone for a light would have made Korry's job a lot easier. But then again, if he had been there on time he wouldn't have needed the flashlight.

Went well: NW Landscape Management sent an army of guys out to perform the service I bought through an Angies List coupon (2 for 4 hrs), the crew as on time, had all the equipment needed and performed the work quickly and professionally. Would use again.

Very pleased with quality of work.

Great communication to set up the appointment, punctual and efficient when the guy came out to do the work. Would definitely hire again for next winter.

Did a nice job. Came on time and they were professional.

Contacted by phone and a group of workers came out within the next week and spent about one hour cleaning out the yards and hauling away the debris. Great job. Gave some tips about what to plant next. Will happily use them again.

They arrived promptly, on the exact date and within the time approximation. They finished all the items on my list and did a great job cleaning up.

A waste of money. I think if I had just cold called them for an estimate it would not have cost me.

see above.. This is my first evaluation

The crew came and immediately got to work after going over the scope of work I wanted them to do. They raked leaves, trimmed bushes and trees, and removed and chipped one dead tree on our property. All the work was complete in a couple of hours and the crew left with our yard looking great. They took all their tree trimmings and yard debris with them as promised and I was very satisfied with their work. I would recommend them to anyone seeking similar landscaping and maintenance services.

They did good job. They did exactly what I asked. They were very personable and easy to work with. They were very prompt and professional.

We were very happy with the service as well as the price. We used a big deal for a few hours of cleanup and afterwards we felt like the property was looking much nicer. We wish they did landscape maintenance in our area because we'd be happy to use them for that service, but I guess they mostly do cleanup jobs.

I took forever to set an appointment. I had at least to "no shows".

Four men came out and worked for an hour, and they got done what would've taken me all summer. They were on time and professional and brought the right equipment. They knew what they were doing.

They overtrimmed my rose which has recovered but it was a poor rose trimming job. They weeded out a couple of the flowerbeds that was done well. In general the yard did look better but they were an hour late in arriving which because it was a work day for me made me late to work. I had to call the dispatcher to find out where they were.

After two visits from the crew our lawn has never looked better! Flower beds weeded and a perfectly edged and mowed lawn greeted us yesterday when we drove up. The guys are very professional and easy to work with. Highly recommend their services

The team did a fabulous job of mowing the lawn, weeding and raking up the leaves. They were punctual, professional and very efficient.

The crew arrived on time and did an excellent job. There was however one issue with responsiveness when I initally contacted them to schedule an appt time after purchasing 2 Big Deal coupons for yard work. The deal was purchased in October after confirming that they did in fact service my area. But after notifying them that I had purchased the coupons and would like to make an apt it took several days and an additional email to get a response and then the earliest appt time was out a month and a half.

They were efficient and they were very good people. They dealt with the issues we asked them to and we had no problem what so ever. I think that their pricing is very reasonable for landscaping.

When Paul came to give the estimate, I made a point of the fact that the main things I wanted done were the sod and pea gravel removal. I stressed that several times and it was agreed that they would do so. These were at the top of the list on the estimate thay submitted. During the work, I noticed that the some of the grass was not being removed, It was just being turned over in place. LIkewise the pea gravel was not being taken away. I emailed the office to express my concerns and I received a prompt reply that the foreman, Paul, had been given the information. The same day I spoke to him about it and he assured me they were going to take care of it. Paul was always very pleasant and professional to deal with so I had no reason to think that there would be any problem. The crew always showed up for work, even in pouring rain, and the hardscaping items turned out great, fully meeting or exceeding my expectations. At the end of the project, Paul suggested top dressing with fine bark, which would cost over $1000.00, but complete the look. This I agreed to. When it was all finished, everything that I could see looked so great that I had no concern about the things I couldn't see.About a month later, I went to dig holes to plant some new shrubs in the area where the pea gravel had been. At that point I discovered, under the compost and bark, that the pea gravel was still there. I contacted the office to express my concern that the most important item on my list had not been done. Paul called right away and said they would come out and remove it. A few days later, when nothing seemed to have happened, I called Paul who said they had been out on Thursday and removed it, put down new soil and then more bark. However the pea gravel is most certainly still there today and the shrubs not planted yet. Under the new layer of bark things are the same. Meantime, when the weather warmed up, the sod that was turned, instead of being hauled away is now growing in thicker and lusher (thanks to the compost on it) than ever. This is the situation in an entire side yard. Paul, and Dusty were very nice to work with and the office staff very pleasant. However, I spent $12.000.00 on this job, and I am now going to be spending my summer digging up grass and getting rid of it, and digging up and hauling away buckets and buckets of pea gravel instead of enjoying what was to be my fabulous new landscape. Or paying someone else to do it when I already paid NW to do so. Update: July 19, 2010......I appreciate the response from NW Landscaping, however the only sod that was left was on hillsides where the sod cutter could not go. I myself saw one of their employees removing it in chunks with a maddox and leaving the chunks, despite my request to remove them. Some of the other grass showed no attempt to remove it whatsoever. When I subsequently worked there, about 2 weeks later, nothing had broken dormancy but I found the chunks there. The only grass that came up in any area was on these hillsides. Where the sod cutter had been used and the chunks removed, no grass has come up. When I tried to dig in the area of the pea gravel, I found in all cases, that the pea gravel was still there. It had been ro-tilled deeper and was even harder to remove. There was still so much pea gravel that by July nothing was growing there, no weeds, no grass, nothing. I was advised at the time of the work that these manual projects were done by the "maintenance crew" after they finished their other duties for the day. I was also told that they were the ones who had broken several limbs off a rhododendron when creating their own ramp through my rose garden. Someone watching their work described them as "bulls in a china shop". I would certainly not hire these individuals to "maintain" my yard. Nor do I use Round-Up as suggested by NW Landscaping due to its questionable impact on the environment. I have had no trouble maintaining the rest of the yard, where the work was done correctly. In the time since I initially wrote my review, I have paid someone else $700 to remove the pea gravel. This was an extensive project and required 5 pickup truck loads to remove, since the gravel was now mixed with dirt. I then had $240 worth of soil delivered, which I hauled into place myself. In the areas where the grass had not been removed, I hired a different landscaper to dig it out, which cost me $100. He confirmed that there was no indication the sod had been removed earlier in the spring. I did not initially mention, but will comment on now, that some of the crushed stone that was being hauled into place for pathways was spilled into the planting beds. It looked like the wheel barrow had tipped over at various times, leaving about a whole wheelbarrow load total. This did not end up on my pathways, and was another thing for me to dig out. As it was a blue-ish color, this would have been obvious when the bark was put over it. Also, the fact that I didn't submit my review for over a month doesn't mean that I didn't notice these problems sooner. I was waiting to review after I had a fuller idea of the situation. Again, I would like to add that Paul and Dusty were professional and efficient. The hardscaping turned out fine, for the most part. Due to the recent additional costs on my part to get this job finished, I still could not recommend NW Landscaping. I am still finishing up the work instead of enjoying my yard.