Appliance Repair Specialists, Inc.

appliance repair, small appliance repair service

About us

Appliance Repair Specialists, Inc., is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 42 years of experience serving Federal Way/ Auburn, Washington, and the surrounding Pierce and Thurston Counties.. There is no job too big, or too small for our team. Call today and let us put our experience to work for you! Contact our office at 253-838-7059, 253-581-9429, 360-754-9252.

Business highlights

39 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.5139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
2%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.5
Showing 51-75 of 139 reviews

Loralee A.
11/2021
4.5
The tech was early (after calling to see if that was ok) go right on the problem and had the problem diagnosed within 15 minutes. He did not have a new motor on his truck (no duh) but will be back Monday morning to complete the job. I was impressed with his knowledge and the overall cost. Definitely will recommend to anyone.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia I.
10/2021
4.5
I hired ARS to fix my washing machine. I have hired them before and they always do a good job. Joe is old school and very conscientious. I like it that he always calls when he is on his way to your house.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Carol W.
08/2021
5.0
Joe did not have the necessary part with him to repair my washing machine so he had to order the part and schedule another day to finish repairing it. He and his apprentice were very courteous and professional. It is supposed to be finished tomorrow!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Joy B.
08/2021
4.0
Good overall. The original appointment time was delayed but I was kept informed. The technician didn't have the equipment needed to make repair and had to return the next day. He was efficient and courteous. I would use them again and recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro
$203

JANICE W.
06/2021
5.0
Joe diagnosed and repaired my refrigerator/freezer the same day that I called. I'm having ARS, Inc. back out to repair my clothes washer next!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Bea Z.
12/2020
5.0
Joe and his apprentice were top notch! Very knowledgeable, professional and responsive

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan S.
12/2020
4.5
Courteous and professional service.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gloria G.
11/2020
4.0
I called them on a Sunday and someone did answer and I attempted to make an appointment. Their English was a little hard to understand. The information must not have been conveyed because when I called back to confirm there was no appointment. But they came out the next day on time. The cost for the repair was more than I was willing to pay for a 12 year old stove so I didn’t hire them to repair but only paid the service fee

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Brian C.
11/2020
5.0
Appliance repair specialist helped us all the way through our project. Brandon did an amazing job with our repair!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phil W.
10/2020
5.0
The repairman was on time and made the repair required per estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Dan V.
10/2020
4.0

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Ricky E.
06/2020
4.0
Showed up on time and was very friendly and completed the job correctly and quick. Very pleased.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

ward H.
05/2020
4.0
Anywhere

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Carlton P.
05/2020
4.0
Professional done, fast and efficient.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Dave V.
04/2020
5.0
I actually have two of your specialists to comment on. The first is Joe B., an electrician who repaired a faulty freezer on April 8, 2020. I had actually hired Joe about 10 years ago for other electrical work on my little condo and he actually remembered me. He brought along a young assistant also named Joe and both were extremely professional and personable. My second specialist Adam finished installing a new garage door system to replace the 20+ year old one. Adam was also very competent and he was concerned that I didn't have to replace all of the garage opener equipment. His integrity is impressive. I am hoping that I wont' have many more reasons for home repair; but, if I do, I will be calling ARS and hire your excellent specialists like Joe and Adam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim J.
04/2020
4.5
They did the job quickly and efficiently

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ed S.
04/2020
5.0
The repairman was knowledgeable and personable. He explained exactly what he needed to do and how much it would cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy W.
04/2020
5.0
The specialist they sent was friendly, efficient and recognized what the problem was right away. I will definitely call ARS should I need appliance repair in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrea P.
03/2020
4.5
They were prompt, efficient and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Andre d.
03/2020
3.0
too expensive

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0


Larry K.
03/2020
5.0
Very fast on coming out. Best to call them directly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael W.
03/2020
5.0
They were in time courteous= did a wonderful job - I would refer them to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom E.
02/2020
4.5
Very professional and courteous; kept appointments as promised; work completed in a timely manner.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$377

Contact information

2804 Southwest 330th Street, Federal Way, WA 98023

https://www.appliancerepairars.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
APPLIRS886J7
Trade License Locale
WA
Trade License Expiration
04/27/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Appliance Repair Specialists, Inc. accepts the following forms of payment: CreditCard
No, Appliance Repair Specialists, Inc. does not offer free project estimates.
No, Appliance Repair Specialists, Inc. does not offer eco-friendly accreditations.
No, Appliance Repair Specialists, Inc. does not offer a senior discount.
No, Appliance Repair Specialists, Inc. does not offer emergency services.
No, Appliance Repair Specialists, Inc. does not offer warranties.

Contact information

2804 Southwest 330th Street, Federal Way, WA 98023

https://www.appliancerepairars.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed