Appliance Repair Specialists, Inc.

appliance repair, small appliance repair service

About us

Appliance Repair Specialists, Inc., is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 42 years of experience serving Federal Way/ Auburn, Washington, and the surrounding Pierce and Thurston Counties.. There is no job too big, or too small for our team. Call today and let us put our experience to work for you! Contact our office at 253-838-7059, 253-581-9429, 360-754-9252.

Business highlights

39 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.5139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
2%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.5
Showing 1-25 of 139 reviews

Zach B.
03/2024
5.0
Smooth and easy appointment scheduling, quick diagnosis, and great pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicholas A.
12/2023
3.5
Took them two days to figure out my washer had a clogged drain pump.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5


Chris H.
10/2023
5.0
They called right away and he stopped in between calls and cleaned my dishwasher filter. Was very personable and willing to do the work and showed us how to clean it ourselves next time in a month or two. I was very happy with the results and was only without the dishwasher for one day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Scott T.
10/2023
4.0
Did the job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Patrick L.
09/2023
5.0
Fast, reasonable, quick response, and transparent service. They quoted and repaired the issue within 30-45 min on our washer. Showed me the part that needed to be replaced and have warranty on parts and service. Almost in and out like a whirlwind and fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy M.
09/2023
5.0
Got the repair done in 2 days, they were on time and price was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$325

Rosalind W.
09/2023
5.0
Responsive and efficient.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Ida H.
08/2023
0.5
They did not fix the issue and they have not called us to see how they can fix the issue and it has been more than a week and he has not fix the Refrigerator.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Michelle D.
08/2023
5.0
Brandon was up-front and let me know that my repair on my older washing machine could end up being near the same cost as purchasing a new one, and didn't charge me for the service call to find that out. Appreciate his honesty and absolutely will call on him again the next time we have a repair need!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heather H.
08/2023
5.0
On time and friendly. Quick and professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$35,000

Linda G.
07/2023
5.0
Brandon did a great job in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lindsay P.
07/2023
5.0
Fixed the problem and communicated well and often. Seemed expensive but hopefully that means the tech is paid well

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shereen K.
06/2023
5.0
Amazing, professional, courteous and quick! Great experience would recommend to anyone. Brandon was top notch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erica A.
05/2023
5.0
Prompt follow up call to confirm time, plus prompt arrival of tech = pleasant experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$147

Jimelyn N.
05/2023
5.0
Joe and Aaron is an outstanding team. Joe called early to confirm date and time. The team arrive on time and repaired the refrigerator in timely manner. Both are knowledgeable, professional and friendly. Highly recommend to my family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Francis B.
05/2023
5.0
Brian the tech was great, in and out in one hour, had part on hand ; Heating element for our dryer. Very friendly and competent and went out of his way to explain things to me on what went wrong and how to best utilize the dryer. The cost came in $110.00 less that quote. Senior discount was nice also.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$29,781

Michael and Debbie C.
05/2023
5.0
Very reliable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Moses A.
04/2023
5.0
They were expedient with their service. Handled the task at hand professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darrel P.
04/2023
5.0
We have recommended them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aaron R.
03/2023
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam L.
03/2023
5.0
He was great and fast!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gwendolyn G.
03/2023
5.0
really didnt pay anything they called and assist over the phone really happy i got the help trhey were really nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily S.
03/2023
5.0
Great communication. Easy to get ahold of. Brandon was awesome and efficient. 10/10 will hire in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$209

Erlinda B.
03/2023
5.0
Specialist was prompt, personable, fast and efficient. Very happy with dishwasher install!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen S.
03/2023
1.0
$304.00 later, the issue I wished to be fixed ~ the refrigerator ice maker ~ remains inoperable. The young man who attempted the repair was here twice - trying to return the ice maker to functionality. I offered to pay 50% of the billed amount, but the check I issued for $304.00 cleared my bank. $304.00 is an expensive way to learn Appliance Repair is unable to fix it. Appliance Repair's recommendation was to purchase an ice maker that fits on the counter. Again, $304.00 is a hefty price for a recommendation that represents yet aother expenditure. It is my hope Home Advisor will refund my $304.00 paid to the company they recommended for this job.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
5.0

$304

Contact information

2804 Southwest 330th Street, Federal Way, WA 98023

https://www.appliancerepairars.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
APPLIRS886J7
Trade License Locale
WA
Trade License Expiration
04/27/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Appliance Repair Specialists, Inc. accepts the following forms of payment: CreditCard
No, Appliance Repair Specialists, Inc. does not offer free project estimates.
No, Appliance Repair Specialists, Inc. does not offer eco-friendly accreditations.
No, Appliance Repair Specialists, Inc. does not offer a senior discount.
No, Appliance Repair Specialists, Inc. does not offer emergency services.
No, Appliance Repair Specialists, Inc. does not offer warranties.

Contact information

2804 Southwest 330th Street, Federal Way, WA 98023

https://www.appliancerepairars.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed