Appliance Repair Specialists, Inc.

appliance repair, small appliance repair service

About us

Appliance Repair Specialists, Inc., is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 42 years of experience serving Federal Way/ Auburn, Washington, and the surrounding Pierce and Thurston Counties.. There is no job too big, or too small for our team. Call today and let us put our experience to work for you! Contact our office at 253-838-7059, 253-581-9429, 360-754-9252.

Business highlights

39 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.5139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
2%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.5
Showing 101-125 of 139 reviews

Stearns W.
09/2019
5.0
We received a call immediately and were given an appointment the following morning. Service provider was friendly, knowledgeable, and efficient. We would certainly use Appliance Repair Specialists again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$187

Matthew W.
09/2019
4.0
Once we got the service scheduled it was great. The only complaint was that no one was scheduled to come out at the originally scheduled date/time (no one was schedules to come out). They came out the next day with the part needed and got the washing machine up and running again pretty quickly. The costs are in line with what I was expecting to pay.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Samuel B.
08/2019
5.0
Great bunch of guys

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Greg P.
08/2019
5.0
Very good service. Diagnosed the problem, ordered a part, came back with part a few days later. Problem was not emergent. old customer service. Professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David P.
08/2019
5.0
Satisfied with the service. Would recommend friends and colleges to use HomeAdvisor to locate a Pro like he used.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Michael R.
08/2019
5.0
They came within 24 hours, diagnosed the problem by email before they came. Had the part for my refrigerator. Excellent Service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$345

Diane R.
08/2019
5.0
The first tech couldnâ t identify the problem during the initial assessment and came back another day with a more experienced tech. He identified the problem within just a couple of minutes and had us back up and running properly in no time! They were polite and professional, even thoâ the problem was obviously operator error.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Timothy D.
07/2019
2.0
No thanks.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0


Norm T.
07/2019
4.5
They were very professional and answered all my questions along with explaining all that was done. I was very happy with there job.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$66

Teresa S.
07/2019
5.0
They were able to fix an off-brand stove that Sears was not able to! THANK YOU!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$300

Stan G.
07/2019
5.0
Shamal did a great job. Even did some follow up work to get things right

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lisa W.
07/2019
5.0
In time and good communication. Fixed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marilyn F.
06/2019
5.0
Skilled. Came on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Reed R.
06/2019
4.5
it was ok

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$401

jim m.
06/2019
5.0
same day service; friendly, polite, clean, got the job done. Couldn't be smoother.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$188

Kent R.
06/2019
5.0
Great guys, very friendly, communicative. Great customer service. I would recommend them to my family and friends without question.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Johanna F.
06/2019
3.5
Checked the motor, need new motor will order some, will call when ready.

Rating CategoryRating out of 5
quality
3.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Todd B.
06/2019
5.0
They were on time and did the work quickly. He fixed my stove in about 30 mins. I'd recommend !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike R.
06/2019
5.0
Everything went as a customer would expect. 1- They called and made appointment 2- Repair man was there when he said he would be 3- Diagnosed the problem 4- Had part with him 5- Fixed and working same day

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$372

Robert C.
05/2019
2.5
Claimed to fix issue. Ice has still formed in freezer section. Have called a few times and service rep has not returned calls as of this time. Called office, and they contacted rep and mentioned he would call. May change opinion if some communication.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
1.5


Lucile S.
05/2019
4.0
Very prompt and prepared

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$250

Kevin H.
04/2019
4.0
It was fixed and is working great.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Warren O.
04/2019
1.0
took the appointment but then would not service my area. i had to call someone else i found thru Google

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


terry c.
04/2019
4.5
Being a caregiver for someone with incontinence, when my dryer broke, it was an emergency situation for me. I called ARS in the Am and they contacted Brandon who then contacted me shortly after and made it to see me by early afternoon and had the dryer diagnosed and the part with him and repaired in less than half an hour. Brandon was personable, professional and expedient. Many thanks.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$250

Contact information

2804 Southwest 330th Street, Federal Way, WA 98023

https://www.appliancerepairars.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
APPLIRS886J7
Trade License Locale
WA
Trade License Expiration
04/27/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

appliance repair,
small appliance repair service

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Appliance Repair Specialists, Inc. accepts the following forms of payment: CreditCard
No, Appliance Repair Specialists, Inc. does not offer free project estimates.
No, Appliance Repair Specialists, Inc. does not offer eco-friendly accreditations.
No, Appliance Repair Specialists, Inc. does not offer a senior discount.
No, Appliance Repair Specialists, Inc. does not offer emergency services.
No, Appliance Repair Specialists, Inc. does not offer warranties.

Contact information

2804 Southwest 330th Street, Federal Way, WA 98023

https://www.appliancerepairars.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed