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"We were not pleased with our DaBella experience. Some things were done well (install, mostly) and other things poorly (sales, communication). The sales team talked a great game, agreeing with our choices and pointing out the fact that our choice of color (white) was extremely easy to procure, so no problem there. The time frame was tight as we were expecting guests for a week, but we were told it could be done based on the simplicity (2 adjacent baths with only new inserts to be installed) and the color choice. Well, it wasn?t done on time. We had to wait until our guests had come and gone and the holidays were over. There was no communication from DaBella regarding all this. We were told to expect a flurry of calls or texts, getting everything together for us. We did all the reaching out, getting little in reply. The sales person (David ***) pretty much disappeared after he set things up. The Project Manager (Sierra) did nothing until after the entire project was completed, asking us for payment. What was she managing? The installers were very fast and efficient, completing the work in one day. The contact for installation (Chance) reached out to us making sure that the time/day would work. The next day Sierra called, telling us to expect a call from the installers. Too late! Our only complaint with the installation was there was virtually no cleanup afterwards. They left a water key sticking up out of the shutoff valve in the front yard, and various pieces of trash in the street and driveway in front of the house. The bathrooms were also extremely dirty and dusty afterwards, so we had to clean up before we could use them. Bottom line: the install finally looks great but the sales promises and poor communication detracted from the experience. There was also a huge disconnect between the installers and the company. They were given the wrong address (sales staff) and had to call to find us the day of the install. They also did not include a specific shower fixture in both bathrooms that we asked for, because it was in the attachment to the contract. Thankfully, they did come back the next day and put those fixtures in. As a final insult, DaBella sent us a coupon code for a free bag of coffee from Black Rifle Coffee as a thank you for our business. It did not work, so no coffee, but no surprise either."

"They showed up on time replaced my hot water heater quickly and explained what happened with the last one. Very professional and courteous every step of the way!"

"Poor communication. Poor timelines management. Scary practices of entry onto property unannounced. Very alarming and unprofessional."

"Outstanding. Morgan is a straight-up, honest guy. I am a single woman, who recently purchased a home that needs misc. work. From installing my make-up mirror to replacing the missing weather strips on my doors to installing my new dishwasher and...throwing the frisbee for my active German Shepard......he will be the only one I call going forward."

"From start to Finnish was exceptionally pleased with they're work. So friendly and so prompt. They painted the exterior in the summer and we hired them again with no second thought! Our dinning room looks bigger and brighter!!"

"HOMEOWNER BEWARE. Marie Berry also lists her company on other sites as "On-Site Construction" and defrauded us. She asked for two payments from my husband and I for a small kitchen project and then took off with our money and we haven't been able to get in touch with her for over a month. No work was even begun on the project. We will be pursing all legal recourse but want to warn others who she might also try to steal from."