A Better Crawl, Inc. email- info@abettercrawlinc.com. Service area covered: Kitsap, Mason and parts of Pierce county, The Kitsap and Olympic Peninsulas, Olympia and vicinity.
Business highlights
15 years of trusted experience
Services we offer
Drainage & Sump Pump Installation, Encapsulation, Clean Up, 6 Mil Poly Replacement, Real Estate Sale Conditions, Water Control, Dehumidification, Insulation & Basement Waterproofing, Rodent Control Services
Services we don't offer
Structural, Electrical, HVAC, Plumbing, Exterminating, Heavy Excavating & Settling Foundations, Emergency pump out service
Description of Work: Very knowledgable about encapsulating a crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from A Better Crawl Inc
We are pleased to receive an A rating from you! Thank you for taking the time to post your review. At A Better Crawl, Inc., customer satisfaction is of utmost importance to us and we take care to hire the best people to serve on our team to insure quality every time.
Thomas K.
02/2016
5.0
basement waterproofing
 + -1 more
unknown
Description of Work: I was told by another provider I needed a new charging box and possibly a new battery for my sump pump. Since I am on a fixed income and the amount was fairly substantial I went to A Better Crawl for a second opinion. Melvin checked out my system and told me he could find nothing wrong. He also explained my system to me that helped me better understand what to look for. I will definitely use A Better Crawl when my system actually needs work.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Better Crawl Inc
Thank you for this review! We are happy to provide an honest, professional opinion to current and potential customers. We feel that our business is meant to help homeowners solve a problem, not sell unnecessary products or service to a homeowner just to make a quick buck. We look forward to working with you when service to your system is truly needed.
Rebecca V.
10/2015
5.0
basement waterproofing
 + -1 more
unknown
Description of Work: Did not use them.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dorothy W.
09/2014
5.0
basement waterproofing
 + -1 more
Great
Description of Work: Repaired a basement leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Better Crawl Inc
We are so appreciative that you took the time to share your happiness with Angie's List, Thank you! Of course, if we can be of additional assistance to you, please don't hesitate to give us a call again. It was a pleasure working with you!
Phillip S.
06/2013
5.0
insulation
 + -1 more
Melvin - owner, estimator, worker - was fantastic, friendly, professional, on time, low key - not pushy with his bid. Really liked the end product; very neat and clean for set up, work and break down.
Description of Work: Insulating crawl space in our basement. Very neat and clean; friendly crew; no odor; dust minimal; Melvin remembered my dogs name and very gentle with her and kind to me!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from A Better Crawl Inc
Thank you so much for taking the time to write a review. We appreciate it and we're happy that you're happy with the service provided. Melvin is quite the dog lover...even dogs who don't like contractors seem to love him! If we can ever be of further assistance to you, just call!
Adam B.
06/2013
5.0
foundation repair, drain pipe
 + 0 more
They gave me the estimate and they were really honest about things, they didn't try to sell me more than I needed. I have had estimates for different companies, but their recommendation for the work needed to be done was much more involved. This company was very honest. They said: "This is the minimum you need and this is all you need. You don't anything more than that.". So, they didn't try to sell me more than I needed. The other positive thing that happened was towards the end there is something else discovered with the drainage and irrigation around my house that was not initially included in the estimate, they actually went out and did additional work that they did not include in the estimate for free. So, they didn't bump up my cost. They installed one additional drainage pipe in an area that they didn't anticipate and they did that free of cost because they missed that initially when they came out to inspect the site. So, I like them a lot. They took care of everything.
Description of Work: A Better Crawl Inc. did a foundation repair and they also installed one additional drainage pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from A Better Crawl Inc
Thank you for your detailed review. It was our pleasure to provide you with excellent service, including that extra drain pipe for no additional charge. To us, it's more important to do the job right - at a fair price - than to bump up costs for a homeowner or "upsell" unneeded products and services. Always has been, always will!
Jenny K.
06/2013
5.0
basement waterproofing
 + -1 more
Mel and his crew were great! They arrived on time and immediately set about their business. First they covered our floor with protective paper and taped it down so it would stay in place. Then they suited up and went to work! They were very friendly, polite and professional. They kept me informed along the way and, when they were finished, they cleaned up after themselves -- you'd never have known they were here and carting a dirty sump pump and container, old insulation, and old cardboard boxes ruined in a previous flood of the crawlspace up and out of the house. I would definitely recommend them to friends and neighbors. I hope to have them completely seal our crawlspace in the future.
Description of Work: Removed and installed a sump pump in our crawl space. Also removed debris.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from A Better Crawl Inc
We're thrilled that you are happy! Thank you for taking the time to share your experience. We look forward to encapsulating your entire crawl when the timing is right for you!
janice C.
04/2013
5.0
basement waterproofing
 + -1 more
When our neighbor (with the exact same house and floor plan) discovered water in the crawl space we decided to have ours checked out as well. A Better Crawl responded quickly (the other company we called never did call back). They showed up right on time and did a check of our crawl space. With the house next door having problems, they could easily have stated we had similar issues and billed us for unneeded repairs, instead they reports our crawl space was fine. Per our neighbors request, we asked if they would be able to do a quick check of their home, even though they had not been scheduled. Not only were the problems in our neighbor's crawl space confirmed, but A Better Crawl impressed them so much the neighbors asked for a repair estimate (even though they already had five other estimates in hand). A day later A Better Crawl contacted us and thanks us for the referral. We will definitely used this company in the future as we plan on having our crawl space examined again in a year or so.
Description of Work: We suspected water in the crawl space of our new house and we requested an inspection and estimate for any necessary repairs.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from A Better Crawl Inc
Thanks so much for taking the time to share your experience with our company! We will be pleased to come back and assit you if or when water does become an issue in your crawlspace. I'm glad we were able to give you the good news that you actually didn't have a problem to address right away.
Richard B.
03/2013
5.0
basement waterproofing
 + -1 more
Estimate done quickly & professionally. Work done on time & cleanup was complete.
Description of Work: Remove old moisture barrier, install encapsulation system sealing cracks & walls.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Response from A Better Crawl Inc
Encapsulation is a smart choice for crawlspaces in the Northwest and we're so pleased that you selected our company to improve your crawlspace. Thank you for the positive review! It was a pleasure working with you and we're always willing to answer questions if you have them. Enjoy that clean, dry space!
kyle R.
03/2013
5.0
basement waterproofing
 + -1 more
Extremely professional, friendly and efficient. Very satisfied with this company's work.
Description of Work: Cleaned crawl space and reattached vapor barrier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from A Better Crawl Inc
Thanks so much for your A rating of our company! We value all of our customers, no matter the size of the job. It was a pleasure working with you!
Roy D.
03/2013
5.0
basement waterproofing
 + -1 more
Co-owner Melvin Baird came out to the house, completed a survey, answered my questions, provided recommendations and gave me a preliminary estimate of costs. He promptly followed up with a written proposal. I followed up with the other co-owner Shanna Baird on a number of focused questions over the next week. Answers were always prompt and complete. Once expectations and pricing were set, I scheduled the work. Melvin and his helper were on time and went right to work. Work was completed on time. Aside from exceeding my expectations, there were no surprises. Their effort and attention to detail was truly outstanding. Had I not been present during the 2 plus days during the work, I would not have known they were ever there. There work was completely compartmentalized and their cleanup was exceptional. I have no hesitation in recommending them for your crawl space work. This is honestly the first time I have been able to write this kind of recommendations of any work I have had completed for the past 30+ years.
Description of Work: Work was performed on an approx 400 Sq Ft crawl space. Access areas into the work space were completely enclosed from the rest of the house and were removed each of the 3 days of the job. All debris (bricks, small concrete slab was broken up, rocks, wood, old plastic, etc) was removed. All sills were thoroughly vacuumed. Floor was raked level. Approx 1.5 yards of pea gravel was hand carried in and added to the floor. Walls were covered with a 12 ml liner and a 20 ml liner went on the floor. Piers were wrapped. Thourough clean up completed the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Response from A Better Crawl Inc
This is a review we are particularly pleased about. Knowing that this customer has been disappointed by contractors in the past, we wanted to show him that we are not like the other guys! It looks like we did our job! It was a pleasure completing this job and remember, we're happy to help if you have questions or concerns in the future.
Leslie L.
01/2013
5.0
basement waterproofing
 + -1 more
Called them to come out for a bid along with 2 other companies. I called to set up a time with them and they didn't show up. I called them up and they apologized and said they could come out the next day. They showed up the next morning on time and handed me a gift certificate for $50. He gave us the estimate and they did the work in the time they promised. My husband is very picky and he is extremely thrilled with the work. We had a a huge storm a week after the work was done and there was no leak and I was really surprised. The quality is excellent and the price is fair. I highly recommend them.
Description of Work: crawl space capsulated, sump pump and basement work for leakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from A Better Crawl Inc
We appreciate the A rating you gave us, and most of all we appreciate the referral to your neighbor, whose job we recently completed as well. There is no greater compliment than to be referred to a friend because of a job well done. Thank you!
Christina C.
12/2012
5.0
basement waterproofing
 + -1 more
I highly recommend this company. They were prompt,knowledgeable,professional and friendly. Melvin explained the process to us before starting. From office staff to work force on hand, they answered any and all questions Melvin was on site to oversee and work. He promptly returned calls. He kept us updated on what they were doing, progress being made and when the job would be completed. They worked on the job every day until it was completed.Very clean and tidy. They took extra precaution so that debris did not enter into our vent system, and disposed of the debris in enclosed bags before bringing them out of crawl space.. ( The electrician who did the hook up said that he had never worked in such a clean crawl space as ours. He was WOWED.) Overall, they were just great people to do work at your home.! Wish that all contractors were like them.!! We even received an Energy Savings Rebate and Angies LIst discount! They also gave us a Warranty.
Description of Work: installed floor and Wall protection remove and dispose of debris install 66'interior drain pipe w/gravel install sump pump and sealed basket install encapsulation system with 12 mil liner on walls and 2 mil on floor. Wrap pier pads. Seal seams and seal top edge to walls. Seal off exterior vents. Install 30' exterior discharge with bubbler outlet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$398,822
Response from A Better Crawl Inc
We are always pleased when we hear a customer is so happy - it's our #1 goal, after all! (Just a note, this job was around $4,000 and not $398,000 : ) We wouldn't want to scare anyone!) It was a pleasure to serve you and if we can be of any further assistance, please don't hesitate to call.
Camille M.
12/2012
5.0
basement waterproofing
 + -1 more
We would absolutely use A Better Crawl again for any work we needed in our crawl space.
Description of Work: The service was excellent and done in a very timely fashion.
They arrived on time, performed about three days work. We are very satisfied with the work performed.
Description of Work: A Better Crawl , did an excellent job. They were on time and finished the job on schedule. Very professional and courteous. A previous bid was just over 8,000, which seemed very high to us so we called for additional estimates, A Better Crawl was about a quarter of the the first estimate. We will use them again in the future as well as refer them to our friends.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from A Better Crawl Inc
Thank you for the A rating! We love making customers happy by providing great work at a great price. Your recommendation is the best compliment we could receive!
Tanya R.
07/2012
5.0
dryer vent cleaning
 + -1 more
Melvin from A Better Crawl cleaned my dryer vent because I was told by the dryer repairman who was just out that if I didn't clean it my next dryer would have the same lint build up that killed the current dryer, and I may have a fire. I was always vigilant about cleaning my 30' dryer vent because I have had this problem before, but Melvin clean my vent so much better than any other provider has ever done, I am confident I won't have a lint build up now. Other providers I would hire would hook up a vacuum to the outside vent, run the dryer and vacuum out the vent. They would stop there and give me a $125 bill. Melvin hooked up a vacuum on the outside vent and proceeded to alternately force air through the vent from the dryer end. When he didn't see the proper air flow, he went under my house to investigate the problem. I have a downward slant to the vent and then a turn, so alot of the lint was accumulating there. He then took apart my vent under my house a section at a time, roto-rootered it out, vacuumed it, and then put it back together. He spent over 2 hours here to make sure he completely clean my dryer vent and I had no fire hazard. I was willing to pay him much more, but he stuck to the original quote of between $75 and $125 and said he had seen much worse. Thank you, Melvin!! You are now on my yearly maintenance calendar and I will always call you when I need the vent cleaned.
Description of Work: I had my dryer vent cleaned from the dryer to the outside vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Response from A Better Crawl Inc
We appreciate your A rating and we strive to provide this same level of service to each and every customer. We look forward to working with you again in a year, when it's time to clean out that dryer vent again.
Aaron B.
07/2012
5.0
basement waterproofing
 + -1 more
It's kind of a mom and pop business but they do great work. I was sticker shocked when I got the estimate but glad I took a chill pill and accepted the bid. They definitely exceeded my expectations as far as the finished job quality. The work crew showed up exactly when scheduled and completed ahead of time. I'm VERY glad I went with the full encapsulation because when the movers showed up with my stuff two weeks later we had to put a bunch of overflow boxes out in the crawl space. I've had about 3 or 4 other contractors complement the job unprompted, so you know its good when the pros think its good.
Description of Work: Mild grooming and then encapsulation of crawl space.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,275
Response from A Better Crawl Inc
Thank you for taking the time to rate us! Encapsulation is truly the way to go and we know you're going to continue to be glad you went for it. Please don't hesitate to call us with any questions. We take great care in insuring our customer's satisfaction!
Kris U.
04/2012
5.0
basement waterproofing, foundation repair, hauling services
 + 1 more
A Better Crawl encapsulated the crawl space in my home that had been excavated but left open. They were very good and found a leak in my plumbing. I liked that they listened to me and hauled away all the trash with no cost. They had a good attitude. They were careful to keep everything clean.
Description of Work: I used A Better Crawl for crawl space encapsulation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from A Better Crawl Inc
It was a pleasure working with you to address the needs under your home. Thank you for your review! If you should need any further assistance, please don't hesitate to call on us again!
NOEL B.
04/2012
5.0
dryer vent cleaning
 + -1 more
I was very pleased with everything, from my contact with the office and scheduling person, to the men who did the work . This is a small, family owned company who I would recommend to others.
Description of Work: After coming for an estimate appointment, the owner of the company arrived promptly for the work appointment we had set up. He & a helper spent approximately 2 hours installing a new dryer vent in the wall, and ran about 20 ft of new vents through the crawl space to an outside vent. They dug a new "well" around one foundation vent and replaced the wire covering on all my foundation vents. They were polite, professional, and careful about keeping everything clean, as the access to my crawl space is in my entry coat closet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
D L.
03/2011
5.0
insulation, foundation repair, pest control, basement waterproofing
 + 2 more
Crawl space was compromised by rats. Insulation and vapor barrier were in pieces. The three man crew took five days to completely encapsulate the crawl space. They removed all old insulation, vapor barrier and any debris that was there. They leveled the ground and vacuumed underneath the sub floor, along the foundation ledges and generally cleaned everything. They inspected for any structural problems or infestations of insects, water damage, moisture problems with mold, mildew. They sealed any possible entrances into the crawl space they could find. They then covered the entire crawl space with a reinforced solid heavy gauge meshed plastic liner. This is sealed to the walls and floor and all post piers. They installed varmint proof vent covers and an entrance door. The crawl space is now completely sealed. No moisture in or out. It is dry and critter free. The owner and crew came to work on time, at the same time everyday. They were very professional and courteous. They respected the shrubs and plants around the work entrance area, so there was minimal impact. They took a short lunch break and then continued working. Though the cost was a little more than just replacing the old insulation and vapor barrier, I feel confident that I wont ever have the problem that I had before. With the 25 year warranty, I feel good about "Encapsulation", rather than reinstalling insulation. Either way, I would recommend "A Better Crawl, Inc" for any crawl space work.
Description of Work: Removed all insulation, plastic vapor barriers and debris in the crawl space under the house. Encapsulated the crawl space, (completely sealed crawl space), rather than just replace old vapor barrier and insulation.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Insulation,
Pest Control,
Drain Pipe Installation,
Foundation Repair,
Dryer Vent Cleaning,
Hauling,
Animal Removal,
Wells and Pumps,
Water & Smoke Damage
FAQ
A Better Crawl Inc is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
A Better Crawl Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A Better Crawl Inc offers free project estimates.
No, A Better Crawl Inc does not offer eco-friendly accreditations.
No, A Better Crawl Inc does not offer a senior discount.
No, A Better Crawl Inc does not offer emergency services.
Yes, A Better Crawl Inc offers warranties.
A Better Crawl Inc offers the following services: Drainage & Sump Pump Installation, Encapsulation, Clean Up, 6 Mil Poly Replacement, Real Estate Sale Conditions, Water Control, Dehumidification, Insulation & Basement Waterproofing, Rodent Control Services
Structural, Electrical, HVAC, Plumbing, Exterminating, Heavy Excavating & Settling Foundations, Emergency pump out service