A Better Crawl Inc

We had this company come out to our house to evaluate any moisture issues in our crawlspace. We wanted to ensure that we addressed any problems that might cause mold in the future. The company representative came out and inspected our crawlspace thoroughly. He told us we don't have any problems that need addressing. We are very impressed with the honesty, integrity, and professionalism of this company. Highly ethical.

What did we not need...? They quickly and efficiently replaced everything in our crawlspace... insulation, missing screens, open external access, etc. And they installed a barrier beneath a bay window that had allowed animal access to the crawlspace ever since the home was built in the 80s. Very professional and friendly. I highly recommend them!

We were very happy with the entire process. Nick sealed the deal even before he forwarded us the written estimate. He was informative, extremely thorough with his inspection and gave us options to tailor the job to our needs. The installation crew (April, Jason, and Scott) did an outstanding job. It was evident that there is great communication within the company as April and the rest of the team knew what needed to be done from the start. April was excellent at informing us what each day's goals were and provided us with an update at the end of each day. Despite completing the job ahead of schedule the quality and thoroughness of the job was still too notch. Clean-up was fantastic.

Very competent and professional. A pleasure to work with.

The crew was fantastic. Very polite, considerate, and hard working. They worked with us to find the best route for the discharge pipe and were easy to work with. They even sent us a refund check when we overpaid- how honest!

Travis, and the helper were very prompt . He explained everything to me that they did, which was like a exact review of the given estimate. They were very clean , and , picked up everything. You will not feel like you have been ripped off by these guys.

Several pest control people who saw the work said they made a god job and so far I had no trouble. Their employees were courteous, responsible and they did a great job.

We had 8 to 12+ inches of water regularly in our crawl space before A Better Crawl fixed the problem and that was with us using a pump regularly until they could get to our house. An assessment was done quickly after our phone call for help. The work was scheduled about 2 weeks out. As this winter (2015-16) has been a record setter for rain, the wait was not unreasonable. The work was done on time and as contracted, but the attention to detail and the communication were exceptional. All those who worked on our job, worked hard and were committed to quality. They also instructed us on the use and care of the pump and will provide service as long as the pump is under warrantee. Throughout the process, they reassured us that the problem wasn't that bad, and that it would be fixed. Everything is now working as it should. We wouldn't know they had been here, except now our crawl space is dry and as neat as can be.

They were prompt and responsive with invoicing. They showed up on time, as promised. Work was done on time exactly as described. I would definitely use them again and have already recommended them to relatives.

Initially, the crew could not keep the first appointment. I was extremely disappointed because I was leaving for two weeks, and I expected it to be cold by the time I returned, perhaps too cold for leaving the house open for airing out after the procedure. But Clean Crawls called and asked for a second go at the project. I am so glad I went ahead with them. The clean out was as thorough as it could be given my 125 year old house's framing which has open channels from the ground to the second floor crawl space. What my house needs now is an exterminator to maintain the clean conditions the fellows created.

We had to call them back because there were still piles of mouse droppings, plus plastic coming back down again and we are still getting mice under there. They came back and did a little more cleaning (still not clean) and found where a rat had dug it's way out, put the plastic back up. My husband has since put the plastic back up permanently and keeps checking for mice which we still get sometimes. We hesitate to call anyone else to and quot;helpand quot;, it costs alot for very little. Clean crawls would not take our business, said it was too small a job and we should get a handy man.

Very good company. I would recommend them. The owner has been very responsive to our needs.

Outstanding from when Melvin came to give us the estimate to completion of the job. His crew were also fantastic. Hard working, clean, precise is how I would describe A Better Crawl, Inc. I have worked with lots of contractors and this was a top 5 experience.

The crew was on time and budget. They cleaned out all debris built up over 25 years, fluffed and refurbished all insulation, vacuumed up old wooden shingle bits and pieces in the attic left over from a roof replacement, and vacuumed up dirt and dust in the crawl space. They also straightened the plastic vapor barrier. They added real value to the house.

They did great! Kept all of their promises. Responsive to emails and phone calls. Crew was very professional and pleasant to work with.

Went well, they worked fast, corrected all the concerns we had on the spot, very responsive and professional.

Melvin came out and gave an estimate then I scheduled immediately because I could tell he knew what he was doing and was professional. A tech came out and did the work. It was in a tough spot and hard to do. The critters managed to figure out a way back in but Melvin came out again without question and really quickly and made sure it was done to my satisfaction. No charge.

They arrived on time and did the job well.

They were efficient, professional, and the job was completed on time. We’ve had other contractors here (for other projects) and several have commented on the high quality of the new vapor barrier. We like that the covering is white, so we can see if there’s any damage (rips, etc.) or new debris on it in the future. Bid was competitive. They cleaned up fairly well after themselves. Nice to work with a small company.

We had our dryer vent cleaned (or so we thought) by another company about 2 months previous to our appointment with A Better Crawl. I am sure the first company we used did not clean the vent because our laundry room started filling with steam and it smelled like the dryer was burning. I found A Better Crawl on Angies List and they had excellent reviews. Melvin came to our home and cleaned what he could reach with his equipment but told me it would require a second visit to clean the vent within the attic. This would require an extra person and he was alone. We arranged a second appointment and Melvin arrived right on time. He immediately apologized for not being able to complete the job on his first visit. He is professional, friendly and very courteous. This is a fantastic company with excellent follow-through. Everyone I have had contact with has been exceptional. You can tell this is a family owned business that prides itself on customer service with excellence. I highly recommend A Better Crawl and will be using them in the future to keep our dryer venting properly...just as it does now after their cleaning and repairs.

Melvin and his team were on time and very professional. The work was done in a timely manner. This is the second time we've had this company do work for us and we can not be happier.

Estimate was timely and professional.

Very well! No problems with timing or the quality of the work. I will definitely call A Better Crawl again.

They could not have done a better job. They were absolutely amazing. I would use them again.

Melvin, the owner, came out and gave me an estimate of the crawl space clean up and encapsulation plus both some interior and exterior drainage work. He was very professional and wrote up a good bid - I decided at the time that I would have him do the crawl space encapsulation and would take on the drainage work by myself in the summer (wasn't too urgent). He then provided a revised estimate for just the crawl space clean up and encapsulation - which was great. I got on his schedule and he started work about 2 and a half weeks after I made my deposit for the work. Melvin and his partner (a friend of his Son - sorry, I forget his name) performed all of the work. They worked for approximately 2 and a half days and the crawl space looks pristine after they finished. The detail work that Melvin does during the encapsulation was great - the extra thick vapor barrier product, special tape for the vapor barrier, spray foam, weather stripping, caulk, mechanical fasteners, making sure crawl space doors are straight, etc. Also, in addition to removing the old nasty insulation he hauled away some of the other junk I had laying around outside near the crawl space - that was a pleasant surprise. I'm very happy with the job Melvin and company do at a very reasonable price compared to similar services (full service encapsulation and conditioned crawl space services can cost an insane amount with some companies). He and his partner were a pleasure to have over and I'd highly recommend them to anyone.