Preferred Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Welcome to Preferred Carpet Care. My name is Kevin Thompson, owner/operator of Preferred Carpet Care the home of “The Most Thorough Carpet Cleaner Ever” serving the greater Seattle metro area. Unlike many of the large commercial carpet cleaners I take pride in the service I perform. I am personally involved in every step of your service until you are 100% satisfied or it's “FREE”. I have extensive training & education in carpet cleaning techniques. You don’t have to worry about an inexperienced employee being sent to clean for you. I do all my own cleaning. That means you know exactly who you are dealing with. I believe you should expect the best and that’s what I deliver! I use a powerful truck mounted steam cleaning method of cleaning. This is the method recommended by the largest companies that make and warrantee carpets. Trained in the use of over 20 stocked specialty spot removal products I have the training, experience and equipment for the removal of most or your most difficult stains & dirt. I know how to return your carpet to a like new appearance. Owned & operated by Kevin Thompson. Additional email - preferredcarpetcare@hotmail.com

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Services we don't offer

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 51-75 of 302 reviews

Douglas F.
09/2017
5.0
carpet cleaners
  + -1 more
It went extremely well. The carpet is clean and I have two large dogs which can be rough on the carpeting. He even cleaned under the furniture. No carpet cleaning service cleaned under the furniture in the past. Reasonably priced would definitely recommend and will call in the future for my carpet cleaning needs.
Description of Work: I need 4 rooms of carpeting cleaned on the first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jeanie H.
09/2017
5.0
carpet cleaners
  + -1 more
I would not hesitate to recommend Preferred Carpet Care for your next carpet cleaning. Kevin - owner/operator was punctual, professional and carpet looks great!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy P.
09/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Kevin arrived right on time and he did a wonderful job deodorizing and cleaning the upholstery and carpet. I will definitely invite him back when his services are needed again. I highly recommend him!
Description of Work: We had two sectional couches and a carpeted area that had some pet odors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Zack R.
08/2017
5.0
carpet cleaners
  + -1 more
Very well! He showed up on time and finished the job in the time window scheduled.
Description of Work: I needed about 1200 sqft of carpet cleaned and a extra large wool area rug. He was fast, efficient and spent time on the areas I marked before he arrived. I really appreciated his professionalism and quick response for scheduling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Jim B.
08/2017
5.0
carpet cleaners
  + -1 more
The owner immediately returned my call. We arranged the date and time for the cleaning and he gave me a quote, which was what I paid. He arrived on time and worked for about 3 hours. By my own choice, I had already moved most of the lighter furniture out of his way. The carpets hadn't been cleaned in over 10 years, but he was able to remove the grime. The carpets dried within 24 hours and the result was fresh and clean smelling carpets.
Description of Work: We needed the carpets cleaned throughout most of our house on rather short notice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Tim R.
07/2017
5.0
carpet cleaners
  + -1 more
Everything went quite well. Keith was responsive and was able to work with my schedule. The work was fast and everything looked great when he was done.
Description of Work: We needed whole-house carpet cleaning before we moved in to our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Maureen A.
07/2017
5.0
carpet cleaners
  + -1 more
Great, Kevin was prompt, really friendly and worked hard. Totally would recommend him.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Joseph J.
06/2017
5.0
carpet cleaners
  + -1 more
Went perfectly. We needed the carpet cleaned quickly, called Kevin and asked the soonest it could be done. Kevin said he could come by that evening on his way way back home, if that would help. We were thrilled, as we were wanting to move furniture back into the area as soon as possible. Kevin was fast, efficient and friendly. And the carpets haven't been this clean since new. Highly recommend!
Description of Work: Master bedroom, hallway, stairs and living room area carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa C.
06/2017
5.0
carpet cleaners
  + -1 more
I'm very satisfied with my carpet cleaning experience with Kevin from Preferred Carpet Care. Kevin was punctual, thorough and very courteous. Price for quite a large house was very reasonable. I would recommend this company and I will definitely use them again.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James W.
06/2017
5.0
carpet cleaners
  + -1 more
Kevin was on time, personable and professional. He did such a stellar job, I may not move!! His rates were extremely fair and reasonable. Would I use him again or recommend his services, **** yea!! James Everett WA
Description of Work: Needed my carpeting upstairs cleaned in order to sell my townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill L.
05/2017
5.0
carpet cleaners
  + -1 more
Kevin was a delight to work with- pleasant and professional! He did an outstanding job on our carpets- they looked like new! I would recommend him highly, and will definitely use him again. Love that he takes great pride in his work. You can tell he cares about his clients, and it makes me happy to be able to support a small business owner. Thank you Kevin! See you in 6 months!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jon O.
05/2017
5.0
carpet cleaners
  + -1 more
I've used a variety of carpet cleaners over the years and have had a variety of results. From satisfactory to not so much. Hands-down, Preferred Carpet Care has been my best experience ever. I selected them based on the description they provided - "The most thorough carpet cleaner ever", and liked the fact that Kevin Thompson, the owner, said he does all his own cleaning so customers didn't have to worry about inexperienced employees being sent out to clean. My experience was that this was not just hype. Unlike some other cleaners I've had in the past whose objective seemed to be how quickly they could get through the house, Kevin seemed to take the necessary time and attention to detail to get things done right. I have multiple pets and it was a longer than normal time since I last had the carpet cleaned, so I'm sure this was not his easiest job ever. I was very pleased with everything, and won't hesitate to use them again. I give them highest marks. My best experience with a carpet cleaner ever.
Description of Work: Clean carpets throughout the house. Household includes as multiple pets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dean S.
02/2017
5.0
carpet cleaners
  + -1 more
Great. The carpet looked like new. In fact, this is the best carpet cleaning service we have ever used.
Description of Work: Family room and stair carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol E.
02/2017
5.0
carpet cleaners
  + -1 more
Kevin was terrific. He cleaned both the upstairs and downstairs, stairs and a few of my large throw rugs. He did a fantastic job. Very thorough and on time. He was able to fit me in even though it was busy December. I will definitely call Kevin again the next time I need my carpets cleaned.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet W.
02/2017
5.0
carpet cleaners
  + -1 more
Went great! He was there on time and did a wonderful job
Description of Work: Cleaned carpets in a rental home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet F.
02/2017
5.0
carpet cleaners
  + -1 more
Kevin made the carpets look better than we thought possible!. He spends all the time necessary to get the job done right. He is prompt and works with your schedule.
Description of Work: We had all carpets cleaned prior to listing our house for sale.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Eileen E.
02/2017
5.0
carpet cleaners
  + -1 more
It went very well. Kevin was very professional and just a real nice guy. He did a great job ...my carpets look wonderful
Description of Work: I had the carpet cleaned throughout my house along with an area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Bea C.
11/2016
5.0
carpet cleaners
  + -1 more
Kevin gave me a solid estimate, was on time, thorough and succeeded in getting out several tough stains that other services had failed to remove. After several weeks, the stains have NOT come back, so I am confident that this time they are gone for good. His price may seem a bit higher than some (tho not by much) but it is WELL WORTH what little extra he may charge. Kevin provides the kind of quality workmanship and level of service that is not often found any more. Plus, I love the fact that he's a locally owned small business! Thanks Kevin.
Description of Work: Residential carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott D.
11/2016
5.0
carpet cleaners
  + -1 more
I was happy with Kevin's responsiveness and professionalism. I am wary of most anyone but felt comfortable with him in our home. He later cleaned the carpet in a rental house of ours as well. I was happy with the outcome of the carpet cleaning and will definitely hire him again. He seemed to take appropriate care our our house - walls, flooring, etc. as well. Thanks.
Description of Work: I have had the carpet in my house cleaned as well as the carpet in one of my rental houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dylan F.
11/2016
5.0
carpet cleaners
  + -1 more
He cleaned pet stains that I thought would never be able to be cleaned out. He was very helpful in moving out a heavy throw rug we wanted removed. The carpet throughout our house looks and smells great. He did an amazing job and was very nice. We plan to only use him for our carpet cleaning in the future. He goes the extra mile and his pricing can't be beat!
Description of Work: Kevin cleaned 3 rooms and a hallway. Clean pet stains/odor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAURRA C.
11/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Had several deep stains in the carpet that I was surprised Kevin was able to get out. Carpets and furniture looked so much better after cleaning.
Description of Work: Cleaned wall-to-wall carpeting in bedrooms and two flights of stairs. Also cleaned 2 area rugs and furniture (chairs and couch).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alecksandr K.
11/2016
5.0
carpet cleaners
  + -1 more
Fantastic experience. We have hired Kevin to come clean our carpets several times now and are always impressed by his professionalism, quality, and affordable price. There is always extra care in the cleaning performed because the owner performs the service (vs. a random employee).
Description of Work: Clean all carpet and area rugs in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra L.
11/2016
5.0
carpet cleaners
  + -1 more
Kevin Thompson (owner/operator) was extremely professional. He was punctual and the quality of his work was excellent. Our rugs had ground-in dirt because we have two large dogs. He was able to get them clean. His prices were highly competitive. He also took extra time to answer any questions I had regarding the process and did a follow-up call to make sure we were pleased with his work. I would recommend him without reservation and will be contacting him again next year for services.
Description of Work: Three 8x10 rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

April B.
11/2016
5.0
carpet cleaners
  + -1 more
Kevin's work is impeccable. He is on time, efficient and manages to get stubborn stains out! We had guests coming in and Kevin managed to fit us in last minute. It was a huge help. We just got a new puppy so we'll become even more regular users of Kevin's service.
Description of Work: This is our second time using Kevin's great service for our carpet cleaning. This time we focused on the entire home including some stubborn stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

william c. N.
11/2016
5.0
carpet cleaners
  + -1 more
very well. kevin was right on time, proceeded to check everything and asked us what we were concerned about and then proceeded to do it. very professional and personable, careful to make sure vacuum hoses didn't damage anything on both levels of house. nice to talk with and offered a bottle of spot remover since we have two large dogs. got rid of summer dirt and now ready for winter
Description of Work: sections of carpeting in two bedrooms, bathroom, landing and office plus 4 area rugs. office area especially needed some dog stains removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Preferred Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Preferred Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Preferred Carpet Care offers free project estimates.
Yes, Preferred Carpet Care offers eco-friendly accreditations.
Yes, Preferred Carpet Care offers a 0% senior discount.
No, Preferred Carpet Care does not offer emergency services.
Yes, Preferred Carpet Care offers warranties.
Preferred Carpet Care offers the following services: Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.
Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed