Preferred Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Welcome to Preferred Carpet Care. My name is Kevin Thompson, owner/operator of Preferred Carpet Care the home of “The Most Thorough Carpet Cleaner Ever” serving the greater Seattle metro area. Unlike many of the large commercial carpet cleaners I take pride in the service I perform. I am personally involved in every step of your service until you are 100% satisfied or it's “FREE”. I have extensive training & education in carpet cleaning techniques. You don’t have to worry about an inexperienced employee being sent to clean for you. I do all my own cleaning. That means you know exactly who you are dealing with. I believe you should expect the best and that’s what I deliver! I use a powerful truck mounted steam cleaning method of cleaning. This is the method recommended by the largest companies that make and warrantee carpets. Trained in the use of over 20 stocked specialty spot removal products I have the training, experience and equipment for the removal of most or your most difficult stains & dirt. I know how to return your carpet to a like new appearance. Owned & operated by Kevin Thompson. Additional email - preferredcarpetcare@hotmail.com

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Services we don't offer

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 302 reviews

Derek B.
03/2022
5.0
carpet cleaners
  + -1 more
Kevin was great! Showed up on time and did a great job! Will definitely hire again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Rudra D.
02/2022
5.0
carpet cleaners
  + -1 more
Excellent cleaning and thorough cleaning. Kevin was very responsive, proactive, and his attention to details was exemplary. I would hire him again.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara C.
02/2022
5.0
carpet cleaners
  + -1 more
fabulous! Best cleaning ever...20 yeqr old white carpet looks new!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Kim A.
09/2021
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Kevin’s cleaning is exceptional. He is meticulous and works wonders to get carpets and upholstery clean. Attached photo of microfiber chair was coated with grease and water/soap stains before Kevin brought it back to like-new condition. He accommodates our family needs (working around furniture, kids’ toys, keeps the cat in), is punctual, professional, friendly, and is great value for excellent work.
Description of Work: Whole-house carpet cleaning, including 2 flights of stairs and area rug. Also cleaned upholstery on family room chair, dining room chairs, and a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Eric P.
02/2021
5.0
carpet cleaners
  + -1 more
Very good. He got out spots on our carpet we were never able to get out before ourselves. It all looked great
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul H.
11/2020
5.0
carpet cleaners
  + -1 more
I can't say enough good things about Kevin and Preferred Carpet Care. Very fast to respond, honest and competitive pricing and efficient and careful work. Every carpet cleaned perfectly, not a scuff or ding in any paintwork, and friendly service. I will be relying on Kevin again year after year,
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lifei H.
11/2020
5.0
carpet cleaners
  + -1 more
This was the third time I used Preferred Carpet Care's service. Kevin was very responsive. He was able to squeeze the jobs into his schedule quickly, and give me fast turnaround, which helped me to list my properties for rent timely. The carpet looks great after cleaning!
Description of Work: Carpet cleaning for two one bedroom condos
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim W.
10/2020
5.0
carpet cleaners
  + -1 more
Kevin did a fantastic job. Our carpet hadn't been cleaned in several years and he got every stain out and made the carpet look much newer than it is. I will definitely hire for any future needs.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$376

Laura A.
10/2020
5.0
carpet cleaners
  + -1 more
Fabulous! Kevin owner of Preferred Carpet Care always does a great job with my carpeting and rugs. He is careful with his equipment around my house. He is always on time and gets the job done in a timely manner.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael D.
10/2020
5.0
carpet cleaners
  + -1 more
He showed on time, and was great to have in the house, he took great care of making sure everything was protected. He followed up 8 hours later to validate everything was drying as planned, and that I was happy with the work. Which I was, I will have his company clean my carpets in the future.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bubbles S.
10/2020
5.0
carpet cleaners
  + -1 more
Kevin did a great job. He was professional, and friendly. Was a pleasure doing business with him
Description of Work: 5 rooms and hallway deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry W.
08/2020
5.0
carpet cleaners
  + -1 more
Our job went very well. Kevin is a pro at his work and it shows in the results. Responsive, Punctual and fairly Priced. And his demeanor makes it especially easy to work with him.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel C.
07/2020
5.0
carpet cleaners
  + -1 more
Kevin takes pride in his work and it shows! Thank you Kevin!
Description of Work: Carpet cleaning throughout house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nancy T.
07/2020
5.0
carpet cleaners
  + -1 more
Great! Kevin was able to get out old stains that other carpet cleaners were not able to remove. I'll be using his services from now on.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy D.
03/2020
5.0
carpet cleaners
  + -1 more
Kevin was great. He called immediately, gave me a quote and I booked him a full day before anyone else even called. Kevin arrived on time and took just as long as he quoted me. I am very happy with the results. I will be calling him again.
Description of Work: I had 4 bedroom wall to wall carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth R.
02/2020
5.0
carpet cleaners
  + -1 more
Kevin is the best! He's punctual, professional, friendly, efficient, and thorough. I wouldn't hire anyone else to maintain my carpeting.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nick A.
12/2019
5.0
carpet cleaners
  + -1 more
Kevin responded to me on same day I asked for quote. He had an availability the next day. Kevin came on time, completed the work in timely manner. Kevin is friendly, careful and diligent - would hire him again in a heartbeat. Cheers
Description of Work: Cleaned carpet in family room, small office and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura A.
11/2019
5.0
carpet cleaners
  + -1 more
Fabulous, I will hire Keith Thompson again.
Description of Work: Carpeting and rug steam cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jeffrey G.
10/2019
5.0
carpet cleaners
  + -1 more
Perfect. The most professional and accommodating service ever experienced. Will use every year. He is the best bar none.
Description of Work: Full house carpets. Spot clean oil paint
Rating CategoryRating out of 5
Yes, I recommend this pro

Holly S.
10/2019
5.0
carpet cleaners
  + -1 more
Kevin (owner) performed the work well and removed a large, difficult stain. When Kevin learned on a follow-up phone call the stain was still visible, he promptly returned to perform a second treatment at no cost. I am happy to recommend his services.
Description of Work: Carpet cleaned and stain removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

V T.
10/2019
5.0
carpet cleaners
  + -1 more
Kevin is awesome. Good service, price and communication. Quick turnaround as well!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

WARREN P.
10/2019
4.0
carpet cleaners
  + -1 more
Kevin did a very nice job and was very helpful.
Description of Work: Carper cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$230

Jill M.
10/2019
5.0
carpet cleaners
  + -1 more
I selected Preferred Carpets because of Kevin's professionalism in his communications and because his company was highly rated. Kevin had a great mix of professionalism and a warm personality. He wore booties to keep the newly cleaned carpets cleaned and not to spread the dirt on his shoes in the rest of the house. The job was quickly done. Although the start of the job happened later in the day than originally scheduled, Kevin kept me informed as to his status. Certainly, if I would have had a conflict we would have rescheduled. Luckily, we didn't have to do that.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Kerri M.
10/2019
5.0
carpet cleaners
  + -1 more
Came out day I called and took care of the stain. It looks great.
Description of Work: Tomato soup and red wine accident on new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry W.
10/2019
5.0
carpet cleaners
  + -1 more
very well; took care of some spotty areas; very efficient; reasonably priced; very congenial and professional
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Preferred Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Preferred Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Preferred Carpet Care offers free project estimates.
Yes, Preferred Carpet Care offers eco-friendly accreditations.
Yes, Preferred Carpet Care offers a 0% senior discount.
No, Preferred Carpet Care does not offer emergency services.
Yes, Preferred Carpet Care offers warranties.
Preferred Carpet Care offers the following services: Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.
Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed