Preferred Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Welcome to Preferred Carpet Care. My name is Kevin Thompson, owner/operator of Preferred Carpet Care the home of “The Most Thorough Carpet Cleaner Ever” serving the greater Seattle metro area. Unlike many of the large commercial carpet cleaners I take pride in the service I perform. I am personally involved in every step of your service until you are 100% satisfied or it's “FREE”. I have extensive training & education in carpet cleaning techniques. You don’t have to worry about an inexperienced employee being sent to clean for you. I do all my own cleaning. That means you know exactly who you are dealing with. I believe you should expect the best and that’s what I deliver! I use a powerful truck mounted steam cleaning method of cleaning. This is the method recommended by the largest companies that make and warrantee carpets. Trained in the use of over 20 stocked specialty spot removal products I have the training, experience and equipment for the removal of most or your most difficult stains & dirt. I know how to return your carpet to a like new appearance. Owned & operated by Kevin Thompson. Additional email - preferredcarpetcare@hotmail.com

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Services we don't offer

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 276-300 of 302 reviews

GRADY H.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The service exceeded my expectations. While there were a few stains that just would not come out it was not for lack of trying with the best methods and products. There was no attempt to upsell me from the Angies List price in any way which I certainly appreciated. My house looks like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Donna M.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned living room, hallway and around the furniture in two bedrooms. He was punctual, personable, thorough and the carpet looks very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Karin F.
08/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Trouble with scheduling. |

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$139

Connie H.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Excellent job. My carpets look like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Susan F.
07/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kirk P.
07/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Nancy B.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: On time - Professional - explained the process - Provided extra service of stain guard for a very reasonable price. Would definitely call him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Samuel H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaned the entire upstairs of home and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jane O.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane C.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This man was probably the nicest service person I ever talked to on the phone. Maybe a little overwhelmed with the Angie response? Who cares, he was wonderful and so nice. I was gone when he came, but my husband was here. The carpet was great, but hubby said he did so much (and hubby is particular). We had some extras. but he did them for a nominal amount.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Helen A.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Kevin, from Preferred Carpet Care, cleaned and protected my carpet. |He was professional, efficient, and comfortable to have in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

MYRNA H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I purchased one of Angie's List Deals. The deal for Preferred Carpet was to clean 4 or 5 rooms for a specific price. They did extra square footage for a very reasonable price. I am not very healthy, but I moved all the small furniture and items to the kitchen before he arrived, and he was able/willing to move the larger pieces as best he could. For the very largest pieces, he put down little pieces of paper under the legs to sit overnight. My carpet was beautiful, dried in a short amount of time, and there was no lingering odor. I now plan on getting my carpets cleaned on a regular basis since it worked out so nicely, and I love having a clean carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Not only was Kevin on-time, professional and effective he even called the next day to make sure I was satisfied with my service. What a great job and great first time Angie's List experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

LAURIE W.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional. Courteous. Asked about condo rules, etc. to make sure not to bother other neighbors and keep the board happy! I would highly recommend to others and will use him again for sure!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Beverly J.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The owner cleaned our living room, large area rug, hallway, and master bedroom for $119.00. For an extra $35.00 he cleaned our media room. He has brand new equipment and it shows in his work. Super friendly, professional, punctual, courteous, etc. He will do repeat business for the same price. I will use him again, and recommend Preferred Carpet Care highly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Jane S.
06/2014
5.0
carpet cleaners
  + -1 more
Great! So pleased with the service
Description of Work: big deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Mary D.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He did a fabulous job. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CECILIA L.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: First, Kevin was willing to come out on a weekend at very short notice. Second, he called ahead of time and let me know he was running a few minutes late. Third, he did an AWESOME job cleaning my very dirty carpet and protecting the furniture. And he called me afterward to ensure that I was happy with the job. I will definitely use him for future jobs. He is a true professional!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

LYDIA M L.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Best carpet service and cleaning we have ever had. Definitely highly recommend Preferred Cartpet. We will be using them in the future. Carpets look excellent, Kevin was very professional and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Karen A.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Darin N.
03/2014
5.0
carpet cleaners
  + -1 more
Perfect.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Teresa T.
03/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Kevin was able to remove stains that I didn't think it possible to remove. My carpets look wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Sharon J.
03/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: For the most part Kevin did a very good job. My only caveat is I would love to find someone who does pre-spotting for areas where there are spots, especially coffee drips. I used to have a carpet cleaner who pre-spotted and left a bottle with me and it was very helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$149

Hayden F.
01/2014
5.0
carpet cleaners
  + -1 more
Absolutely wonderful!!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Preferred Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Preferred Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Preferred Carpet Care offers free project estimates.
Yes, Preferred Carpet Care offers eco-friendly accreditations.
Yes, Preferred Carpet Care offers a 0% senior discount.
No, Preferred Carpet Care does not offer emergency services.
Yes, Preferred Carpet Care offers warranties.
Preferred Carpet Care offers the following services: Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.
Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed