Preferred Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Welcome to Preferred Carpet Care. My name is Kevin Thompson, owner/operator of Preferred Carpet Care the home of “The Most Thorough Carpet Cleaner Ever” serving the greater Seattle metro area. Unlike many of the large commercial carpet cleaners I take pride in the service I perform. I am personally involved in every step of your service until you are 100% satisfied or it's “FREE”. I have extensive training & education in carpet cleaning techniques. You don’t have to worry about an inexperienced employee being sent to clean for you. I do all my own cleaning. That means you know exactly who you are dealing with. I believe you should expect the best and that’s what I deliver! I use a powerful truck mounted steam cleaning method of cleaning. This is the method recommended by the largest companies that make and warrantee carpets. Trained in the use of over 20 stocked specialty spot removal products I have the training, experience and equipment for the removal of most or your most difficult stains & dirt. I know how to return your carpet to a like new appearance. Owned & operated by Kevin Thompson. Additional email - preferredcarpetcare@hotmail.com

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Services we don't offer

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 251-275 of 302 reviews

Lauren W.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets in 3 rooms and hall. Well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Andrea H.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great service and very flexible and willing to work within my difficult schedule. Work was done well and quickly for a fair price. Would strongly recommend to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda & Russel G.
10/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$325

Deborah C.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Maury S.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Used this great service after my 16 year old dog died. It was important to have a freshening. This was the best job I've had in 20 plus years of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

April B.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Kevin was fantastic. We hadn't had the carpets cleaned in a couple of years and needed some stain removal. He was thorough (removed all stains!) and even called to let me know that one particularly stubborn stain was still there when he left and that if it hadn't cleared by the next day, he'd return (no charge) to apply another treatment. It wasn't necessary but going the extra step to follow up was very appreciated. Pricing is competitive and the work is superior. Perfect combination. Thank you, Kevin, you'll be hearing from us again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Rick P.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen A.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He was excellent in every way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine C.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet, as requested, was cleaned. Kevin always goes a step farther than any other vendor I've worked with. He'll try harder than others to remove stains if he thinks a little more elbow grease will do it. He always trims snags. I've finally learned to believe him if he thinks the carpet is salvageable; to let him do his job and not second guess him. I couldn't be more satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Kirsten J.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He did a superb job; he worked h****** any specific stains I pointed out and the carpets amazing when he was done--even better than I had hoped. I was impressed enough with the quality and hard work that I hired him back to carpet clean my basement and a living room area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin H.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned our main floor and basement carpets. Great service, carpets look great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jeanne P.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned sofa and carpet. |Did an excellent job will call again next time I need my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine C.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Kevin is just a delightful person to do business with. He is always helpful and finds a way to get to me ASAP. He always does a professional job. He has gone beyond what I thought possible to breath new life into carpet I thought would have to be torn up and replaced. Give him a call for your next carpet cleaning and you won't go back to anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Akshara R.
02/2015
5.0
carpet cleaners
  + -1 more
It was great. They were fine.
Description of Work: It was a carpet cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Tim P.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very helpful.
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter & Carol B.
12/2014
5.0
carpet cleaners
  + -1 more
Great job fast
Description of Work: I am a engineer and particular, every thing I asked and it was a tough light colored carpet. I am pleased that I can wright this review as he earned it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Christian J.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Mary H.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Don M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Virginia D.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional and accommodating. He probably ended up cleaning more carpet than I paid for by area. In considering the way this company prices by area, one should be aware that there is an upper square foot measure for each area, but no minimum. Thus if you pay for four areas to be cleaned, and one area is very, very small, it will still be considered an area. Companies that charge by the square foot rather than by the area may be a better deal if you have small areas, such as a very small room or a small hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Sharon D.
11/2014
5.0
carpet cleaners
  + -1 more
Fantastic!
Description of Work: He was GREAT!.took a bit to corral me..He was very patient in my returning his calls..When he came..I will say he was conscience of my home.. did a wonderful THOROUGH cleaning. .my carpets are ancient 70 style shag..they look like new..In other rooms where stains were imbedded..are GONE..other carpet cleaners in the past seemed to remove the old stains, but within a week they came back..NOT so with Preferred Carpet Care..If you want excellent customer service, courtesy, and a top notch cleaning..Preferred Carpet cleaning is for you! I am looking forward to doing business with him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy M.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned rug. Did great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shawna K.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 3 rooms of carpet cleaning! He did a fantastic job, was professional and he got out stains I really did not think could be removed. Great value!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

violet H.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Gloria R.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Preferred Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Preferred Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Preferred Carpet Care offers free project estimates.
Yes, Preferred Carpet Care offers eco-friendly accreditations.
Yes, Preferred Carpet Care offers a 0% senior discount.
No, Preferred Carpet Care does not offer emergency services.
Yes, Preferred Carpet Care offers warranties.
Preferred Carpet Care offers the following services: Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.
Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed