Preferred Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Welcome to Preferred Carpet Care. My name is Kevin Thompson, owner/operator of Preferred Carpet Care the home of “The Most Thorough Carpet Cleaner Ever” serving the greater Seattle metro area. Unlike many of the large commercial carpet cleaners I take pride in the service I perform. I am personally involved in every step of your service until you are 100% satisfied or it's “FREE”. I have extensive training & education in carpet cleaning techniques. You don’t have to worry about an inexperienced employee being sent to clean for you. I do all my own cleaning. That means you know exactly who you are dealing with. I believe you should expect the best and that’s what I deliver! I use a powerful truck mounted steam cleaning method of cleaning. This is the method recommended by the largest companies that make and warrantee carpets. Trained in the use of over 20 stocked specialty spot removal products I have the training, experience and equipment for the removal of most or your most difficult stains & dirt. I know how to return your carpet to a like new appearance. Owned & operated by Kevin Thompson. Additional email - preferredcarpetcare@hotmail.com

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Services we don't offer

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 26-50 of 302 reviews

Maureen A.
08/2019
5.0
carpet cleaners
  + -1 more
Carpet looks great and we have three dirty dogs. Kevin is very personable.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Felix B.
07/2019
5.0
carpet cleaners
  + -1 more
Cleaning went well and all rooms look excellent!
Description of Work: Carpet cleaning before moving in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robin B.
07/2019
5.0
carpet cleaners
  + -1 more
Some dirt from dogs upstairs, pretreatment done and deep cleaning. Looks pretty good.
Description of Work: 2 rooms, large upstairs loft and downstairs basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

MARYLEE T.
06/2019
5.0
carpet cleaners
  + -1 more
Kevin did an outstanding job in cleaning our carpets; we would definitely have him again.
Description of Work: Carpets cleaned in living room and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Seneca L.
03/2019
5.0
carpet cleaners
  + -1 more
It went amazing! My carpet looked great and he was super friendly and efficient!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina V.
02/2019
5.0
carpet cleaners
  + -1 more
With 3 big dogs, my light colored carpets take a beating. After the cleaning, they look so much better!!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Robyn R.
10/2018
5.0
carpet cleaners
  + -1 more
Russ was amazing, polite and put me at ease telling me what to expect. I left and he spent 3 hours cleaning and when I arrived home by old stinky carpets looked like gold. He did an amazing job. The smell was pleasant and he had taken extra time to remove some of the paint from the carpet that some contractors had left behind. I will hire them again next time I want my carpets to look fabulous! He was also my lowest bid!
Description of Work: I had very old burgundy carpet that our old cat had urinated on and needed cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Preferred Carpet Care
[Member Name Removed], thank you for your business it was my sincere pleasure meeting you in person during your service I am glad you were pleased with my service. I look forward to the opportunity in working with you in the future with your carpet cleaning needs. Sincerely, Kevin Owner/ Operator Preferred Carpet Care

Debbie M.
10/2018
5.0
carpet cleaners
  + -1 more
Awesome! So happy I hired Kevin, my carpets turned out beautiful. I will definitely call him next time I need my carpets cleaned.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth R.
10/2018
5.0
carpet cleaners
  + -1 more
Kevin is the best! My carpets always look close to new when he cleans them.
Description of Work: Carpet cleaning in two units, as well as hall and stair carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michaelinda K.
09/2018
5.0
carpet cleaners
  + -1 more
Outstanding job -- very professional, knowledgeable service. Plus, Kevin is a very nice guy!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew T.
09/2018
5.0
carpet cleaners
  + -1 more
Excellent! Kevin was very responsive and understanding of our situation. He was willing to work with us and our schedule which was our primary concern. Kevin met and exceeded our expectations. Thank you!
Description of Work: Full home carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Ranga K.
08/2018
5.0
carpet cleaners
  + -1 more
I just bought a previously owned house and wanted to clean all carpets before moving in. Kevin is quick, responsive and cleaned the carpets really well. He was also able to schedule it within the week.
Description of Work: Cleaning all Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Thomas K.
06/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great service! They showed up exactly on time and I'm really happy with the work that was done. Will definitely hire again!
Description of Work: Cleaned carpets and upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gaku S.
05/2018
5.0
carpet cleaners
  + -1 more
Kevin was very quick to respond, very friendly and professional. He was flexible on gaining access to the house to clean, and when done, locked up and left in perfect condition. The carpets are clean and the house is now ready for rent! Thanks Kevin for getting the job done well and in a short timeline. Will definitely call you again for the next carpet cleaning.
Description of Work: Carpet cleaning in all carpeted areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Ingrid B.
05/2018
5.0
carpet cleaners
  + -1 more
I hired Kevin to clean the carpets in our house. He did a great job and I was very happy with his work. He got out a lot of spots on our beige carpet. And he even charged me less than his initial estimate - which was fantastic. I will hire him again.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

KERRYLEA S.
05/2018
5.0
carpet cleaners
  + -1 more
Kevin graciously came to our rescue at the last minute after another carpet cleaner didn't show up as scheduled. We had to vacate the premises in a matter of hours because, of course, we had planned to have the carpets cleaned the very last thing after the rest of the move had been completed. I called Kevin and explained our situation and he was kind enough to come and clean our carpets *after* his regular workday was complete. He was professional, friendly and very thorough, going over some spots on the carpet multiple times (without any prompting on my part). When he left, the carpets looked great! I highly recommend Kevin and his carpet cleaning services.
Description of Work: We were moving out of the house we were renting and wanted to leave the carpets in tip-top condition so we needed carpets cleaned in our Living Room, Dining Room, Hallway, Bedrooms (3), and Closets (7).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192.5

Kelly M.
05/2018
5.0
carpet cleaners
  + -1 more
went well - kept furniture legs from getting exposed to moisture. pleasant to work with.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Valeriy Z.
04/2018
5.0
carpet cleaners
  + -1 more
I gave Kevin very short notice (Friday) and he was able to do all the work needed next day (Saturday). He arrived on time and did everything with good quality and very reasonable price. Will definitely go with him next time.
Description of Work: Clean Carpet in 3-bedroom house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila W.
02/2018
5.0
carpet cleaners
  + -1 more
Kevin was prompt, patient (I was late for our appointment) and even helped me catch our cat before he started cleaning. The carpets look great. Very very pleased.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bob O.
02/2018
5.0
carpet cleaners
  + -1 more
Kevin gave us an estimate over the phone. He worked around our schedule to fit us in and showed up right on time! The carpets look wonderful and we will definitely hire him again!
Description of Work: Entire house carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doris M.
02/2018
5.0
carpet cleaners
  + -1 more
Cleaning went well. Preferred Carpet Care is friendly and professional. A joy to work with!
Description of Work: Thorough cleaning of and stain removal on carpets and area rugs in living room, family room, bedrooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nancy L.
02/2018
5.0
carpet cleaners
  + -1 more
Kevin did an excellent. Nail polish had been spilled and he was able to remove that along with a large amount of candle wax. The carpets were very dirty and came out looking very refreshed for old carpet. I would definitely use him again and also refer him as needed. Great work done!!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric N.
01/2018
5.0
carpet cleaners
  + -1 more
Did a great job at a reasonable price.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne N.
12/2017
5.0
carpet cleaners
  + -1 more
Amazing. I can’t say enough good things about our experience. Preferred Carpet is by far the best we have ever hired. Thank you🤗
Description of Work: All carpet in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane S.
11/2017
5.0
carpet cleaners
  + -1 more
Kevin did an excellent, professional job, for a fair price. I will use him again.
Description of Work: Family room carpet was very dirty and needed cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Preferred Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Preferred Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Preferred Carpet Care offers free project estimates.
Yes, Preferred Carpet Care offers eco-friendly accreditations.
Yes, Preferred Carpet Care offers a 0% senior discount.
No, Preferred Carpet Care does not offer emergency services.
Yes, Preferred Carpet Care offers warranties.
Preferred Carpet Care offers the following services: Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.
Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed