Preferred Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Welcome to Preferred Carpet Care. My name is Kevin Thompson, owner/operator of Preferred Carpet Care the home of “The Most Thorough Carpet Cleaner Ever” serving the greater Seattle metro area. Unlike many of the large commercial carpet cleaners I take pride in the service I perform. I am personally involved in every step of your service until you are 100% satisfied or it's “FREE”. I have extensive training & education in carpet cleaning techniques. You don’t have to worry about an inexperienced employee being sent to clean for you. I do all my own cleaning. That means you know exactly who you are dealing with. I believe you should expect the best and that’s what I deliver! I use a powerful truck mounted steam cleaning method of cleaning. This is the method recommended by the largest companies that make and warrantee carpets. Trained in the use of over 20 stocked specialty spot removal products I have the training, experience and equipment for the removal of most or your most difficult stains & dirt. I know how to return your carpet to a like new appearance. Owned & operated by Kevin Thompson. Additional email - preferredcarpetcare@hotmail.com

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Services we don't offer

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 226-302 of 302 reviews

Phil C.
10/2020
5.0
carpet cleaners
  + -1 more
Excellent .
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Jenaye S.
04/2020
5.0
carpet cleaners
  + -1 more
move out carpet cleaning
Description of Work: Perfection! Just what we were looking for. Arrived on time, did a fabulous job, my husband thought you were professional and reasonably priced! We will use him again for sure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Brian B.
01/2020
5.0
carpet cleaners
  + -1 more
Carpet Cleaning
Description of Work: We recently purchased our home, and before moving in a family member offered to pay to have the carpets cleaned. I called and spoke with Kevin, and he was able to fit us in a few days later! He arrived on time and got to work. He did a great job on our carpets and I would definitely use his services again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Radha R.
09/2019
5.0
carpet cleaners
  + -1 more
It really went well.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steve T.
10/2018
5.0
carpet cleaners
  + -1 more
Well done!!
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Helen A.
10/2017
5.0
carpet cleaners
  + -1 more
Excellent!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry M.
10/2017
5.0
carpet cleaners
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Paddy J M.
09/2017
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: I had several areas of carpeting that were very dirty including a white carpet in the family room. The gentleman who did the cleaning was prompt, efficient and new his business. there was an extra charge because I added a hall that was not included on the coupon. I was satisfied and would hire them again.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth H.
05/2017
5.0
carpet cleaners
  + -1 more
Carpets looked and smelled great.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David L.
04/2017
5.0
carpet cleaners
  + -1 more
The service was great!
Description of Work: I had 4 bedrooms and an area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol N.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Louise C.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet cleaning; stain treatment; deodorizing |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pam R.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Kevin is great! He cleaned the carpets of our rental house. We had some tough spots and traffic areas that were normal but persistent. He did the best carpet cleaning we have ever received (rental or own home. The high traffic paths disappeared. Gave us a follow up call, too! Great customer service. Will have him clean all our carpets in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

James B.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David B.
10/2013
5.0
carpet cleaners
  + -1 more
From first contact Kevin was a pleasure to deal with. Personable, informative and direct. We found him through an Angie's list special and he explained what was included and what was not. He arrived when he said he would, told us the extra charges which were less than we expected, and did a great job. We had some gnarly stains of unknown origin which he treated, and offered to come back if the treatment wasn't successful. So far so good, they have gone for now. He also followed up with a call a few days later to make sure all was well. We will have him back next time, special or not because dealing with someone who is honest, personable and thorough makes life better for us all! If only all businesses were like this.
Description of Work: Shampoed carpets including stairs, hallway and bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Greg D.
09/2013
5.0
carpet cleaners
  + -1 more
Preferred Carpet Care is the best carpet-cleaning company we've ever used. Very professional and very nice with great attention to detail and advises on what to do to prolong clean carpet. We will definitely use them again in the future and we highly recommend them to anybody.
Description of Work: Cleaned carpet in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Laurie G.
08/2013
5.0
carpet cleaners
  + -1 more
He was VERY good . He informed us how to take care of our carpeting in a professional, friendly way. He was here on a very warm day. Gave us all 'booties' to wear until the carpet dried.
Description of Work: Professiionally cleaned carpets in living, hall, and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Phyllis N.
06/2013
5.0
carpet cleaners
  + -1 more
Kevin did an excellent job! He was very careful and even covered his shoes with booties to keep the carpet clean. He was prompt, efficient, cheerful and worked hard. The carpet looked new and my new tenants commented on how great the carpet looked. Kevin even left me a bottle of carpet spotter. I would definetly use Preferred Carpet Care again.
Description of Work: Kevin thoroughly cleaned the carpet in a two bedroom apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Sermin N.
06/2013
5.0
carpet cleaners
  + -1 more
I was impressed with Mr Thompson's professionalism and business ethic. My condo's carpeted space was smaller than the square footage I told him. He charged me less than he had quoted even though he quoted the most economical price among others. He did an excellent job in cleaning the condominium. I'd recommend him to all without any hesitation.
Description of Work: Cleaned carpets of a condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Carol P.
06/2013
5.0
carpet cleaners
  + -1 more
Preferred Carpet Care did a fabulous job. He came and he worked for about 4 hours and I wasn't going to get it cleaned because it is an older carpet. I didn't even think that he could get it that nice but my son was coming home from school that night and so I saw the big deal and he came over and he did the best job than anyone's done. I usually use larger companies and he did a great job.
Description of Work: I used Preferred Carpet Care for cleaning the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Stephanie B.
06/2013
5.0
carpet cleaners
  + -1 more
He was fantastic, professional, friendly and stellar results. There is nothing wanting in the experience, just call him and book it. He provides a really wonderful service.
Description of Work: Cleaned four rooms a hallway and four closets of dirty carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike H.
05/2013
5.0
carpet cleaners
  + -1 more
Kevin arrived on schedule and did an absolutely wonderful job. I have had my carpets cleaned by several different providers and Kevin did the best job of any and all of them. Kevin may not like me to tell you this, but he said my carpet wasn't as bad as most so he charged me less than he quoted. Now who does that??? I had 2 great Angies list experiences yesterday. Will I use Preferred Carpet Care again - absolutley yes!! Do I recommend Kevin Thompson aka Preferred Carpet Care - a resounding yes. For the second review I've completed today, I have to state - these recommendations don't come easily from me.
Description of Work: Cleaned 4 rooms and hallway carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard B.
04/2013
5.0
carpet cleaners
  + -1 more
Simply the BEST carpet cleaning job I have every had. My carpet transformed from old to like new. Kevin from Preferred Carpet Care was prompt, professional and courteous and the cost was reasonable without any hidden costs. He was very cautious and respectful of my home and furnishings and to my surprise even got a stain out that a previous carpet cleaner said was permanent. I highly recommend this company.
Description of Work: Cleaned the carpets in my home including my stairs and numerous difficult stains at no additional charge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Syed Toaha A.
12/2012
5.0
carpet cleaners
  + -1 more
Right on time. Got response to all communications. There were still a couple of spots with faded stains, but I guess the previous owner had something spilled that was really hard to remove.
Description of Work: Carpet cleaning before moving in. The charge by the area, and we had six areas with carpet; 3 beds, 2 stairway, 1 hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Rena B.
10/2011
5.0
carpet cleaners
  + -1 more
This Company was earlier known as Profitt's Carpet Care. They do excellent work. They are honest. They are prompt. When you make an appointment with them, they come. They give you an estimate what it would cost and they stick to it. They have a good cleaning system.They are very easy to deal with. It is a one man show. We would recommend this company. Price wise we don't have anything to compare them with. We would use them in the future.
Description of Work: We used Preferred Carpet Care in August to clean the carpets. We have been using them for several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Preferred Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Preferred Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Preferred Carpet Care offers free project estimates.
Yes, Preferred Carpet Care offers eco-friendly accreditations.
Yes, Preferred Carpet Care offers a 0% senior discount.
No, Preferred Carpet Care does not offer emergency services.
Yes, Preferred Carpet Care offers warranties.
Preferred Carpet Care offers the following services: Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.
Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed