Preferred Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Welcome to Preferred Carpet Care. My name is Kevin Thompson, owner/operator of Preferred Carpet Care the home of “The Most Thorough Carpet Cleaner Ever” serving the greater Seattle metro area. Unlike many of the large commercial carpet cleaners I take pride in the service I perform. I am personally involved in every step of your service until you are 100% satisfied or it's “FREE”. I have extensive training & education in carpet cleaning techniques. You don’t have to worry about an inexperienced employee being sent to clean for you. I do all my own cleaning. That means you know exactly who you are dealing with. I believe you should expect the best and that’s what I deliver! I use a powerful truck mounted steam cleaning method of cleaning. This is the method recommended by the largest companies that make and warrantee carpets. Trained in the use of over 20 stocked specialty spot removal products I have the training, experience and equipment for the removal of most or your most difficult stains & dirt. I know how to return your carpet to a like new appearance. Owned & operated by Kevin Thompson. Additional email - preferredcarpetcare@hotmail.com

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Services we don't offer

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 201-302 of 302 reviews

LILLILAN A.
12/2013
5.0
carpet cleaners
  + -1 more
We took advantage of Angie's List special, four rooms for $119. We added our stairway for $40. Kevin did a really great job, and even spent extra time getting out pet stains. He was punctual and professional, not to mention nice, too! We recommend Preferred Carpet Care!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Stuart L.
12/2013
5.0
carpet cleaners
  + -1 more
Angie's list special - 4 rooms, plus added stairs for modest add'l fee. Prompt and professional. Very happy with result and price. very good value.
Description of Work: I used Preferred Carpet Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Domonique F.
12/2013
5.0
carpet cleaners
  + -1 more
This was the best carpet cleaning experience I have ever had. Kevin cleaned all rooms and hallways in my condo plus 3 area rugs for $220. This is half what I paid last year for a different company. Not only that, my carpets were filthy as I have 3 cats, and he was able to get all stains out of the carpet which my other cleanign company could not. My carpets looked like new! I highly recommend Kevin's services.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Roberta W.
12/2013
5.0
carpet cleaners
  + -1 more
Scheduling the appointment, at this busy holiday time, he was very flexible. He communicated with me so I knew what to expect. The instructions as he was leaving, were very clear and helpful. I added a few, small areas, and his price was incredibly reasonable. I would use him and his company again, no doubt.
Description of Work: I used Preferred Carpet Care.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
12/2013
5.0
carpet cleaners
  + -1 more
Overall, I was very satisfied with my experience. Kevin was both prompt and professional. He was careful around the furniture. The carpets look good. And he was a pleasure to work with. Really, what more could you ask for?
Description of Work: Preferred Carpet Care cleaned my carpets, which consisted of 3 rooms, a hallway, and two long staircases.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Raina D.
11/2013
5.0
carpet cleaners
  + -1 more
We have had other highly rated Angie's list providers in but Kevin was far and away the best. The carpets looked AMAZING after he was done. He took great care in protecting our furniture, which we have a lot of. And our dog liked him.
Description of Work: Cleaned all carpets, removed all stains and generally made carpet look the best it has since it was installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

marguerite A.
11/2013
5.0
carpet cleaners
  + -1 more
Very punctual, friendly and professional. Was very thorough with cleaning. Will be using this service again and sharing his name with neighbors. Thank you!
Description of Work: I purchased a Big Deal from Preferred Carpet Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christian B.
11/2013
5.0
carpet cleaners
  + -1 more
Kevin did a wonderful job cleaning our carpets. He was here right on time, and is very friendly and professional. The entire job was completed in less than half a day, and was done well too! He took the time to estimate the cost before starting, and the final bill was consistent with his estimate--no hidden costs or charging extra for tough stains. While working in our home Kevin took extreme care with our belongings and made sure to protect the baseboards and walls from dings and scratches. It has been a month now, and none of the spots have resurfaced like so often happens with carpet cleaning service. We would highly recommend Preferred Carpet Care and will be using their services for our future carpet care needs.
Description of Work: Carpet cleaning for the entire house--3400 sq. feet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

William G.
10/2013
5.0
carpet cleaners
  + -1 more
Kevin showed up on the day scheduled right on time and went right to work. (We had already moved all the furniture off the carpets the day before.) Within a couple of hours the whole work was done: the equivalent of 7 or 8 rooms of carpeting, more than the 4 rooms that was offered in the original "big deal." We couldn't be more pleased with the quality of cleaning that he did, and with what we considered to be a very reasonable total price. Kevin called us the following day to make sure that we were satisfied with the results. We are! We highly recommend Kevin and his Preferred Carpet Care business. Bill and Judy G
Description of Work: We purchased a Big Deal on carpet cleaning at the end of September. Within a couple of days Kevin contacted us. When we talked on the phone about putting a date on the calendar, we told him that we had a lot more than just four rooms offered in the deal that needed cleaning. It actually turned out to be twice the square footage. We knew that it would require additional cost, but it didn't make sense to just do part of the carpet areas and not the whole. Over the phone he gave us what we considered to be a very reasonable additional cost bid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Thomas H.
10/2013
5.0
carpet cleaners
  + -1 more
Kevin was on time for the appointment and took time to understand what I wanted cleaned and the location of the trouble spots on the carpet. He was very thorough and the carpet looks better than it did after prior cleanings by other companies. A very friendly person and a professional at his job.
Description of Work: Excellent attention to detail. kevin took special care with the soiled spots and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

June K.
10/2013
5.0
carpet cleaners
  + -1 more
I had some other work going on and was unsure of the date I wanted the cleaning done. Kevin called and worked with me in a pleasant and professional manner to find a date and time agreeable to us both. When we agreed on a date for the work, the work was done promptly and well. The carpets in those rooms look very nice! Kevin checked back with me in a couple of days to make sure that everything was done to my satisfaction. Excellent service!
Description of Work: Kevin cleaned the carpet in four rooms in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Marlene L.
10/2013
5.0
carpet cleaners
  + -1 more
He showed up on time and was very professional in his work. He evaluated all the stains and sprayed them. We had several pet stains that needed addressing. A couple stains were problematic and didn't come out fully, but he had said before he started that he may not be able to. He followed up a few days later and has offered to come out and try a different product to see if that would work. Overall the carpets look much better and you can't beat his pricing.
Description of Work: Kevin cleaned my carpet in 4 rooms plus some extra areas. These included living room, dining room, 2 bedrooms, two hallways and the traffic area of our family room. He calculated the areas to give me the best price and actually cleaned more area than he charged me for.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

GLENN D.
10/2013
5.0
carpet cleaners
  + -1 more
He showed up early. Evaluated the project. Explained the process and did a wonderful job. We have several pets and he was able to remove all the dirt and various stains.
Description of Work: Cleaned 4 rooms of carpeting, a hallway and staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Christine M.
10/2013
5.0
carpet cleaners
  + -1 more
I purchased an Angie's List deal covering 4 rooms of 200 square feet of carpeting cleaning and via email arranged with Kevin to clean an additional 610 sq ft plus 14 stairs and landing area. Kevin's communications and responsiveness were excellent. He arrived promptly on the appointed day and completed the work within the time frame stated. He clearly took pride in his work and did an EXCELLENT job, far exceeding my expectations since there were many stains which are no longer there! He made it very clear that I could call if there were any residual issues and he would be happy to respond. I would, without reservation, wholeheartedly recommend Preferred Carpet Care and Kevin.
Description of Work: Very professionally cleaned the 25 year old carpet throughout our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Nancy B.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We purchased a promotional deal through Angie's List for 4 rooms. Kevin arrived early and was very professional and kind--he patiently waited for me to scoot my 3 yr-old and husband out the door and measured the rooms to offer me the best possible value which I appreciated. Clearly Kevin has cleaned many carpets and his enthusiasm and expertise was genuine. I felt completely at ease with him in our home and had no issues leaving for work and he kindly locked up for us on his way out. When I returned, the carpet pile of our mini shag carpet was fluffed and refreshed. The house smelled clean in a simple, non-fragranced way and our carpet, despite damp weather, was dry later in the evening and dry as a bone by morning. Kevin's great--do not hesitate to hire him!
Description of Work: Preferred Carpet Care cleaned the carpet of our home, and also cleaned our couch and 4 dining room chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen L.
10/2013
5.0
carpet cleaners
  + -1 more
Kevin was conscientious in scheduling the appointment and waiting for me as I was late in arriving home. Very professional in my house and accommodating as I had forgotten the appointment and needed to get "stuff" off the floors in all rooms. Did a great job making my carpets look like new. I used an Angie's big deal.
Description of Work: Cleaned 3 rooms of carpet and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Minda T.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Kevin was very professional and friendly. He called ahead to find out if he could come earlier, which worked out well for everyone. He did a very thorough job and put protectors under all the furniture.
Description of Work: clean carpets, sofa and loveseat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David B.
10/2013
5.0
carpet cleaners
  + -1 more
Kevin arrived right on time. Negotiating a time that worked for me was very easy. He setup protection for wall and stair corners to prevent any damage from the hoses. The carpet which is six years old came out looking perfect. Kevin was very conscientious about cleaning up any water drips on the hardwood floors. Great job!
Description of Work: Cleaned four rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Don M.
10/2013
5.0
carpet cleaners
  + -1 more
Quick response time on appointment call and arrival. Explained the work to be done thoroughly. Completed job on time and looked fantastic. A week later and we are VERY happy with the work done and the follow up.
Description of Work: Clean several rooms of carpets, stairs and two couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dorothy P.
10/2013
5.0
carpet cleaners
  + -1 more
Just a few minutes late, but did a very good job, protected legs with sheets after cleaning - good job at a good price. I would recommend
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lavonne W.
10/2013
5.0
carpet cleaners
  + -1 more
Great cleaning job on very dirty stairs. Work done as promised. Very pleased with service.
Description of Work: cleaned carpets and stair carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Minda T.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Kevin did a great job, was very professional and helpful. He worked hard to make my couches clean and did an awesome job on our carpet, taking the time to get out all the crazy paint and glue and sparkle stains that come from kids. I will definitely use his services the next time I need carpet or upholstery cleaned.
Description of Work: cleaned wool carpet and microfiber couches

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

WARREN P.
10/2013
5.0
carpet cleaners
  + -1 more
Kevin was thoroughly professional in every way: punctual, helpful, courteous and friendly. We have had several really bad experiences with carpet cleaners in the past so it was a real pleasure to deal with a company that did as advertised and did not try to "shake us down" for extra costs. I would highly recommend him to others, and will use him in the future.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Simeon S.
10/2013
5.0
carpet cleaners
  + -1 more
Great! Carpet is as clean as new. He came in at the scheduled time and was done quickly and professionally. No stains left and they look like new. Everything was dry in time for our customers.
Description of Work: Clean our lobby carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Brandon J.
10/2013
5.0
carpet cleaners
  + -1 more
Kevin was great to work with! I bought the deal online and he was available on short notice which I really appreciated since we were moving into a new place. He showed up on time and called me a bit before letting me know he was on his way. Kevin told me what it would cost for the other areas I wanted cleaned and it was very reasonable. He then proceeded to finish the 2 other rooms I didn't ask for and at no charge! I can't say how nice this was and what a great guy he is. I will be telling everyone to use him and I will for any future cleaning!
Description of Work: Cleaned all bedroom's, the hallway, bonus room, and play room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Preferred Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Preferred Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Preferred Carpet Care offers free project estimates.
Yes, Preferred Carpet Care offers eco-friendly accreditations.
Yes, Preferred Carpet Care offers a 0% senior discount.
No, Preferred Carpet Care does not offer emergency services.
Yes, Preferred Carpet Care offers warranties.
Preferred Carpet Care offers the following services: Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.
Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed