Preferred Carpet Care

Carpet Cleaning, Upholstery Cleaning

About us

Welcome to Preferred Carpet Care. My name is Kevin Thompson, owner/operator of Preferred Carpet Care the home of “The Most Thorough Carpet Cleaner Ever” serving the greater Seattle metro area. Unlike many of the large commercial carpet cleaners I take pride in the service I perform. I am personally involved in every step of your service until you are 100% satisfied or it's “FREE”. I have extensive training & education in carpet cleaning techniques. You don’t have to worry about an inexperienced employee being sent to clean for you. I do all my own cleaning. That means you know exactly who you are dealing with. I believe you should expect the best and that’s what I deliver! I use a powerful truck mounted steam cleaning method of cleaning. This is the method recommended by the largest companies that make and warrantee carpets. Trained in the use of over 20 stocked specialty spot removal products I have the training, experience and equipment for the removal of most or your most difficult stains & dirt. I know how to return your carpet to a like new appearance. Owned & operated by Kevin Thompson. Additional email - preferredcarpetcare@hotmail.com

Business highlights

23 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.

Services we don't offer

Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 126-150 of 302 reviews

Leslie O.
03/2015
5.0
carpet cleaners
  + -1 more
Great job! I was so impressed by the quality. I couldn't be more happy with their service. Thanks so much!
Description of Work: Carpet cleaning for 5 rooms in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard L.
02/2015
5.0
carpet cleaners
  + -1 more
The owner come to do the carpet cleaning. Great person. Very meticulous. Want to make sure that all stains are gone. Even offer to come back for some touch up.
Description of Work: Clean the carpet and stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Raina D.
02/2015
5.0
carpet cleaners
  + -1 more
Took great care to protect furniture that was in contact with Carpet. Very friendly, informative and also professional. Best vendor I found on Angie's List.
Description of Work: Cleaned all carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Rebekah N.
02/2015
5.0
carpet cleaners
  + -1 more
The carpet in our living area and hallway was in very bad shape. Two words--toddlers & teenagers. One person recommend we should just retire it and replace it. Not wanting to go that route, I called Preferred Carpet. I explained our carpet situation over the phone to Kevin. He reassured me he has had a lot of experience and success getting out difficult stains and would be open to coming to check it out. We made an appointment for him to see what could be done, if anything. Let me tell you what was done, the carpet looks new. No kidding! It looks fabulous now. I appreciate the knowledge and workmanship you get with Preferred Carpet Care.
Description of Work: Cleaned Carpet Removed Many Stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Randall O.
01/2015
5.0
carpet cleaners
  + -1 more
I can't say enough good things about Kevin. He gave a great quote on the phone, showed up on time, took a little longer than expected but that was because he was very careful and detailed about getting out the various stains on the carpet. We have an older dog who has accidents, as well as previous owners who used the carpet as the dropcloths. Kevin cleaned 9 areas of our 2400 sq ft home. including the stairs. He moved the furniture he could, and put wood items up on cardboard footers in order to protect the furniture. The home smells fresh and looks very good. I will use him in the future.
Description of Work: Cleaned carpets in entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$396

Sharon K.
01/2015
5.0
carpet cleaners
  + -1 more
He did a great job and after 8 months we are still pleased with the look of the carpets. He was courteous and careful.
Description of Work: cleaned 4 rooms and a closet scotch guarded 1 room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Daniel P.
01/2015
5.0
carpet cleaners
  + -1 more
He was a really nice and personable guy who did a great job of cleaning our carpets.
Description of Work: He cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steve S.
01/2015
5.0
carpet cleaners
  + -1 more
Kevin provided excellent service. He checked out the home and access for his van and the hoses a few days before our appointment to make sure everything would go smoothly on the service date. He arrived on time and did an excellent job. He paid attention to details and I would highly recommend Kevin to anyone who wants their carpets professionally cleaned.
Description of Work: Cleaned carpets in Seattle Townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Khara A.
01/2015
5.0
carpet cleaners
  + -1 more
He did a great job. The carpets were very dirty and came out looking almost new. He even vacuumed our stairs for no extra charge. He was very responsive and was flexible with scheduling. Also he was very nice. Would recommend him, and would use him again. I got a great deal through Angie's List.
Description of Work: He cleaned the carpets in our condo when we were moving out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah K.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Kevin was awesome! Wonderful communication from the beginning!! VERY helpful! He found the best way to access my condo, gave me a price quote and stuck to it and did a thorough job cleaning my carpets while moving around some furniture on handy little pads he sold me! He was very kind and did a TERRIFIC job!!
Description of Work: Determined how to access my unit, gave me an estimate, cleaned my carpets, sold me furniture pads

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deborah M.
01/2015
5.0
carpet cleaners
  + -1 more
Great job. It's nearly 10 months later and the carpets are still in good condition. Highly recommend Kevin.
Description of Work: Cleaned all the carpets and an red wool area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Simeon S.
01/2015
5.0
carpet cleaners
  + -1 more
As usual with this provider, excellent. No problems at all, professional, punctual, and great work. Will use again in the future for sure.
Description of Work: Cleaned all of the carpets in our business

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$203

Rebecca F.
01/2015
5.0
carpet cleaners
  + -1 more
We were totally satisfied with Kevin's work and will certainly use him again when we need carpet cleaning. He was very punctual with excellent communication by phone and email. He had helpful suggestions about our carpets too. I definitely recommend him.
Description of Work: Cleaned carpet at our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Thomas C.
01/2015
5.0
carpet cleaners
  + -1 more
This condo had carpet in the living room, the stars to the second floor, and both bedrooms. We had rented there for four years and this was the required cleaning before moving out. Kevin did an expert job in cleaning the carpet. He paid particular attention to those areas with heavy traffic. He provided booties so that we could walk on the carpet before it was totally dry.
Description of Work: We had to get the carpets in the condo we were renting cleaned before moving out. We made an appointment with Preferred Carpet Care after checking Angie's List. Kevin visited the condo and provided an estimate and came when scheduled. He did a great job of cleaning the carpet. The owner was very pleased to see the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Dianna A.
01/2015
5.0
carpet cleaners
  + -1 more
Carpet cleaning done time efficiently. Purchased extra service offered: scotch guard carpet after cleaning.
Description of Work: Purchased special offer 6 months before I was able to use. Kevin was very flexible and supportive around my circumstances when he came to my home. He was personable and respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

ALEXANDER S.
01/2015
5.0
carpet cleaners
  + -1 more
All went very well. Promptly scheduled, showed up on time and did a great job cleanning the carpet.
Description of Work: Cleand the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

AMY C.
01/2015
5.0
carpet cleaners
  + -1 more
We hired Kevin of Preferred Carpet Care to attack the carpets in a house we recently purchased. The carpets were used and abused and we didn't expect much but hoped for the best. Kevin arrived promptly and was confident he could make a difference. He was diligent trying to remove all the dirt and pet stains. Even when we said that we didn't expect miracles, Kevin insisted he could do better. And he did! He was very professional and courteous and did a fantastic job. I would gladly and confidently recommend him to anyone.
Description of Work: Cleaned wall to wall carpets in entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela G.
12/2014
5.0
carpet cleaners
  + -1 more
Excellent! The carpets in both home looked amazing. The contractor even noted how impressed he was.
Description of Work: We had the carpets cleaned in the house we were moving out of, and in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Marie S.
12/2014
5.0
carpet cleaners
  + -1 more
This was actually the second time we have utilized this company as we met Kevin when we had the carpets in the house we were selling cleaned. We liked his professionalism and hard work, it was easy to call him for the newly purchaspurchased home as the sellers had not cleaned the carpets recently .
Description of Work: Thoroughly cleaned the carpets in the home we just purchased

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kamal E.
12/2014
5.0
carpet cleaners
  + -1 more
Kevin (the owner) was excellent in every aspect. He gave us a fair price and did an amazing job cleaning the carpets. He clearly takes pride in his work and has excellent customer service skills. He listened to our concerns and responded reassuringly. Kevin cleaned spots very well and left the carpet looking like new. He was on time and worked hard and respected our home. We would whole heartedly recommend Preferred Carpet Care. We will definitely call him again!
Description of Work: Cleaned the carpet in our 3500 sf home. We called Kevin afterwards to clean two other condos

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Gwen S.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He came on time and was very professional and nice. The price was more than I expected but I came over from the Eastern side of the state. He seemed to be right in line with other carpet cleaning providers. He did a good job and even provided us with paper booties so as not to get our feet wet or soil the carpet. The sofa was cleaned the best. I think the chairs and carpet was so old (new house to us) there wasn't much he could do. I would use him again.
Description of Work: He cleaned two carpeted bedrooms, a flight of stairs with a landing and cleaned two chairs and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Christian B.
12/2014
5.0
carpet cleaners
  + -1 more
As always, the job was done perfectly. Kevin was quick, thorough, and extra careful to protect our furnishings and walls while cleaning. We have used Preferred Carpet in the past, and will continue to do so for all of our carpet care needs!
Description of Work: Kevin cleaned our carpets and removed some tough stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joanne M.
12/2014
5.0
carpet cleaners
  + -1 more
It went great he showed up on time and really took time and the problem areas like I said the odor was gone and the carpets look great I would definitely hire him again
Description of Work: Preferred carpet care came out on time and did a wonderful job all the areas the problem pet areas were dealt with perfectly I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kiri R.
12/2014
5.0
carpet cleaners
  + -1 more
Kevin responded promptly to my message, even though I had an out of town area code. In town to help my mom with arrangements after my dad's passing, I was coordinating efforts. Kevin arrived a bit ahead of schedule and called before hand to let us know. He was able to slip us into his schedule that day and performed excellent work. His equipment released the stains and left the carpet just mildly damp which dried thoroughly overnight. Kevin was very respectful of my mom's tender condition and allowed her to "supervise" his efforts. He is kind and genuine and was a real blessing to us. The carpets are clean and we're looking forward to a fresh new start!
Description of Work: Cleaned stains from soiled carpet and took care when moving and replacing furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David H.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Kevin was great! We had very dirty carpets because we have two large dogs. He did a wonderful job cleaning the carpets, in addition I had him steam clean two white couches. Great job Kevin I would absolutely use him again.
Description of Work: Cleaned all carpets and two couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$374

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Preferred Carpet Care is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Preferred Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Preferred Carpet Care offers free project estimates.
Yes, Preferred Carpet Care offers eco-friendly accreditations.
Yes, Preferred Carpet Care offers a 0% senior discount.
No, Preferred Carpet Care does not offer emergency services.
Yes, Preferred Carpet Care offers warranties.
Preferred Carpet Care offers the following services: Residential & Commercial Carpet Cleaning, Upholstery, Stain Treatments, Urine Odor Removal, & Stain Treatments.
Air Duct Cleaning, Carpet Installation, & Tile Cleaning.

Contact information

2020 Maltby Rd Ste 7 Pmb 263, Bothell, WA 98021

www.preferred-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed