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Computer Concepts

Computer Repair, Computer Sales, Gifts,

About us

As a small, locally-owned family business, our mission is to help people with computer technology, whether a single user or a larger company. We offer a vast amount of experience in the computer service and repair arena, as well as a long tradition of custom built computers tailored to the customer’s specific needs, be it gaming, media center, web browsing, complete business setup, or just a plain Jane PC. We repair and sell computers, software, and more, with ongoing integrity, doing our best to communicate honestly and openly with our customers. You ask your questions and we’ll do our best to give you clear and honest answers.

Business highlights

35 years of trusted experience

Services we offer

Laptop & Desktop PC Computer Repair including: virus removal, blue screens, hardware conflicts, failing hardware, networking, laptop screen and dc jack replacement . Computer hardware upgrades. Data Recovery. Wireless Networking. New & Used Laptop & Custom built PC's. We also carry a large selection of PC games and pop culture merchandise including Funko POP!, exclusive game collectibles, Minecraft toys and Magic the Gathering decks.

Services we don't offer

MACINTOSH BRANDS.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.961 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-61 of 61 reviews

William M.
04/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: computer repair - great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

bobbi G.
02/2016
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Robin S.
10/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: They fixed the fan in my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Judy K.
08/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Terry G.
01/2015
4.0
computer repair
  + -1 more
unknown
Description of Work: Did not acknowledge that I would receive any discount or benefit from using Angie's list. The work on the computer was done in a satisfactory manor.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$125

Response from Computer Concepts
I am so sorry. When the machine was picked up you didn't supply the coupon. Also the coupon was not for a $25 discount but for a quick diagnostic that in itself was worth up to $25. But since this was not made clear at the time you dropped the computer off I would be happy to refund you the $25. Please contact me and let me know if there is anything else I can do. Will

Karmel A.
10/2014
5.0
computer repair
  + -1 more
Great.
Description of Work: Updates and hard drive replace

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Michael B.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Replaced my video card without an appointment. I just walked in and they new what the problem was and solved my problem in one minute. They really know what they are doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Christine A H.
05/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Computer repair on my home computer and two office computers plus hooking up printers and scanners. We had Charles come on 2 different occasions and would use their services again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Theresa B.
12/2013
5.0
computer repair
  + -1 more
Description of Work: I have been to Computer Concepts once before, and they were very helpful and reasonably priced. In this instance, I decided to get a quote from another local company who looked at my computer for five seconds and quoted me $150+ regardless if the problem was fixed. I went to Computer Concepts and they quoted me the same cost, HOWEVER they told me that it was an estimate and they would know more when they went in. At the end, my poor computer couldn't be salvaged without some costly work. We chose to purchase a new computer, but at the end, they took out my hard drive and cased it (so it is now an external hard drive). Only about $40 and a lot less of a headache. The gentleman I dealt with was extremely nice and would call to give updates when he had them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

John D.
09/2013
5.0
computer repair
  + -1 more
Great!
Description of Work: Tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$344

Kym S.
03/2013
5.0
computer repair
  + -1 more
Great!
Description of Work: These guys are great! My son had some existing problems with a new computer he and a friend built, then on top of that dropped it while bringing it home from a "big box" store (where he had been given a very high estimate to repair in the first place!) My son was beside himself but we found Will at Computer Concepts who looked at it right away, reassured us that little damage had been done, and fixed the original problem for far less than the "big box" store had estimated. We would certainly recommend Will and Computer Concepts to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2
    • 3(current)

Contact information

17624 15th Ave SE STE 113A, Bothell, WA 98012

http://www.conceptsnet.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Gifts,
Screen repair

FAQ

Computer Concepts is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 10:00 AM - 6:00 PM

Computer Concepts accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Computer Concepts does not offer free project estimates.
Yes, Computer Concepts offers eco-friendly accreditations.
Yes, Computer Concepts offers a 10% senior discount.
No, Computer Concepts does not offer emergency services.
Yes, Computer Concepts offers warranties.
Computer Concepts offers the following services: Laptop & Desktop PC Computer Repair including: virus removal, blue screens, hardware conflicts, failing hardware, networking, laptop screen and dc jack replacement . Computer hardware upgrades. Data Recovery. Wireless Networking. New & Used Laptop & Custom built PC's. We also carry a large selection of PC games and pop culture merchandise including Funko POP!, exclusive game collectibles, Minecraft toys and Magic the Gathering decks.
MACINTOSH BRANDS.

Contact information

17624 15th Ave SE STE 113A, Bothell, WA 98012

http://www.conceptsnet.com

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM