Computer Concepts

They fixed it within 24 hours (2 days ahead of schedule) and charged me their minimum fee. They explained what had gone wrong, and they were courteous and respectful. Highly recommended.

Will, at Computer Concepts, performed the analysis that the original hard drive was toast but he was able to retrieve about 90% of the data on it. They installed a new drive, reinstalled the operating system and we now have our computer working better than it was prior to the crash. They were wonderful to work with and we'd recommend them to anyone that needs help with their computer.

Fixed and ready very quickly (I paid for a rush job)

Found I needed a new power supply. It took no time at all for them to do at a really good price! Good job guys!

No repairs - extensive damage to hard drive and motherboard. Recommendation to purchase new pc.

Great they fixed the ransom-ware issue. They also identified several other problems we had, including a failing hard drive. Now my computer works better than it has in years and is so much quietier!

The CC team has always been friendly, cost courteous and professional.

The work was performed right to our requests. There was an issue with miscommunication regarding that the repairs were completed when they hadn't been done yet, Basically they just called the wrong customer. Will immediately took charge, started doing the requested work and significantly altered the cost due to their error. We actually got our computer back before originally promised. Nice to see a business that takes responsibility for their actions, their work and their customer's satisfaction.

Well. Prompt service. Finished repair earlier than expected.

Outstanding timely & technical support. Thanks to computer concepts and Robert.

Robert did an outstanding job. Thanks!!

These guys are true lifesavers! and Very professional and honest! I had other dealings with the best buy geek squad with another laptop that they totally took advantage of me and sent my laptop across the country to repair, which took 2 weeks to get it back.. They said my hard drive was shot and couldn't copy or save anything! I took it to these guys and they were able to get all my info of of the "dead" hard drive! So it was no question who I would go back to when my new laptop (which just ran out of warranty last month) needed service! They were knowledgeable with my issue and knew exactly how they could fix it without hesitation! Which made me confident i had again chose the right repair service company! They told me it would take a few days, but the next day I got a call that it was all done ! I definitely would recommend to anyone that, like me, is not computer savvy... The are trustworthy, honest and fair pricing! Thanks computer concepts!

Amazing. Will took the time to describe the issue to me, and what I could and could not do to fix. He explained it in terms that I could understand. He made next step recommendations. Anyone should take their computers here.

I brought my computer in and they diagnosed the problem within minutes. Gave an estimate and repaired it at the estimated cost. Very fast turn around -- done in less than an hour. Fast, friendly service. Great price.

My hard drive had issues. They were able to diagnose and quickly provide an estimate. When I asked if it was worth fixing my computer , the were honest and said with the age and what they were seeing with problems it would probably be better to just get a new one. They were then able to salvage the data on the hard drive and load it on an external hard drive for me. I was very happy with their work and the level of communication they provided while working on the computer.

I've been using them for a few years now. The technicians are friendly and knowledgeable, they do quality work, and they charge reasonable prices. They are also highly responsive to phone calls.

Overall, they did an adequate job, and I had no problems with the computer. However, when I called for help with connectivity issues regarding the Wii and Netflix, one clerk was helpful and another was not. Ultimately, it was a mediocre experience.

I've used them for a couple of years. The staff is always friendly and helpful, their prices are very competitive, and they are very honest about what services are necessary. Furthermore, they are responsive when I email them with any questions or problems.

We've been using them for nearly 8 years, and they always do a great job. They're really honest about what work is necessary, charge highly competitive prices, and do quality work. In fact, we don't go to anyone else for our computer needs.

After a really bad experience with the geek squad, took my daughters laptop to Computer Concepts. The estimate was 150 and 7 to 10 days, all work done onsite (versus 6 to 8 weeks at an offsite facility at best buy). Got the PC back in 7 days, works great, the estimate was right on. The service was quick, professional, courteous and they did exactly what they said they would do. I would highly recommend them. So much so in fact that we will buy our PC's through them from now on.

The service is excellent and the people are very friendly and nice. They are pretty quick and their prices are reasonable. They are very patient with you to explain everything to you. I have been to other computer services and there is a lot of pressure to sell you things, and I never feel this way here. They are very honest. When they tell you something will be done, it will be done on time and they honor their quote.

It turned out great, and they are a really good company. Anytime I have any issues, I always go to them. They are really reasonable and they don’t try to sell you. They will listen to your concerns and take the time to work with you.

They are excellent and I highly recommend them. I have had nothing but good luck with them. They have responsible technicians. I have and extensive history with them and they are very reliable. The people who work there have worked there for years. They are really good at diagnosing, and they will take the time to figure it out. They will work with you until they solve the problem. They work like a team. They can take care of any problems with your computer. They will also come to you house if things come up. Their prices are very reasonable.

It is perfect. They are a destination spot. There isn’t anything they don’t know and they are very professional. They are a great company. Their prices are very competitive and they will help you find something in your price range to work within your budget. They are very honest and will do all they can to accommodate you. They are very helpful and knowledgeable.

They were wonderful and they are really good. They had some issues, but they kept following through and they got it figured out. I would recommend them to others and already have. My son was so pleased and even though it was a difficult situation, they just persevered and found a solution. They seemed to know what they were doing.