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Cascade Pest Control

Pest Control, Animal Removal

About us

Cascade Pest Control specializes in Rat/Rodent/Mouse control, Ant and Other Insect & Spider Control. Cascade is a local, family-owned business serving thousands of homeowners and businesses in the Greater Seattle and Puget Sound areas since 1979. We are the proud recipients of over 13 national and regional awards recognizing our commitment to service, quality and environmentally-conscious business practices. Dedicated to serving our customers' needs. Additional email - nopests@cascadepest.com.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Pest control - Rodents, Rats, Mice, Ants, Wasps, Spiders, Termites, Nuisance Bird, and Wild Life Exclusion & other pests in the Greater Seattle and Puget Sound area. Our specialty is Rat/Rodent/Mouse control.

Services we don't offer

Cascade does not treat for bed bugs, moles or do wild life trapping. Cascade does not perform Real Estate Pest Inspections (a.k.a WDI or Wood Destroying Organism Inspections/Reports).

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.7280 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 76-100 of 280 reviews

KIM H.
07/2012
5.0
pest control
  + -1 more
We use them monthly. They have been successful in eliminating our problems and it was a really good thing. They come every month so I do not have to worry if they were coming or not coming. They call me every time before they come out. They tell me when they were going to come out.
Description of Work: I used Cascade Pest Control to check the rats bait station that they installed. They put more bait in if needed. They spray around if there were any ants or anything or spray around if we had any issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Cascade Pest Control
Member, thank you for choosing Cascade Pest Control for over 2 years! We value your business and your feedback. We're happy to read that we have been able to keep the rodents away and also keep you informed of our service schedule. We appreciate you referring us to your neighbors as well, as they may have rodents as well - typically it is a community issue.

Lynne C.
07/2012
5.0
pest control
  + -1 more
Cascade did a good job and eliminated the ants. They really seem to care about the environment which is demonstrated by their choices in pesticides. They also send the same technician each time which is really helpful.
Description of Work: They treated the house for carpenter ants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert W.
06/2012
5.0
pest control
  + -1 more
Everything went well. Only one treatment was needed to eradicate the ants. Extreme care was taken not to allow any residue on a nearby organic vegetable garden. The treatment used was a plant-based organic material. A thorough inspection of our crawl space was included in the visit, where no evidence of ants was found. The representative gave a very clear explanation of the procedure and the predicted outcome. He was very friendly and informative, and did a great job!
Description of Work: Eradication of carpenter ants on the perimeter of the house. Inspection of crawl space under house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Darlene B.
06/2012
5.0
pest control
  + -1 more
I remember that the price was reasonable. My experience was definitely an A and their quality was great. Their responsiveness was excellent and I would use them again.
Description of Work: I had some insects taken care of that had found their way into the attic by Cascade Pest Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana W.
06/2012
5.0
pest control
  + -1 more
I have been a customer over twenty years. They are efficient. I have outstanding service with them.
Description of Work: They provide pest-control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

James G.
06/2012
5.0
pest control
  + -1 more
I found evidence in my basement of a rat and/or mouse. The entire experience with Cascade was positive. They scheduled me promptyly, working with my schedule and arrived on time. The two employees who responded (the first did the home inspection and set traps; the second did the repairs approx one week later) were very professional and knowledgeable, were very conscientious /detail oriented and did not rush through the job. They kept me informed and answered all my questions. They were not "pushy" in the least regarding future actions I could take to prevent future probelms, and in fact gave me "do it yourself" suggestions that would save me money, rather than pay them again or another company.
Description of Work: Inspected house for presence of mice/rats; surveyed (and photographed) interior and exterior for possible rodent entry points into house and provided detailed diagram and repair cost estimate; provided traps and suggested additional future prevention type traps. I subsequently had them make repairs to house (roof and basement areas) that were possible entry points.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Ketan L.
06/2012
4.0
pest control
  + -1 more
pros:* ontime* professional* explain things well regarding service cons:* expensive
Description of Work: We signed up for annual pest control plan. They have done a good job with quaterly visits to out home. I would have given them excellent if they had priced the service a little better.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from Cascade Pest Control
Member, thank you for utilizing an annual service as well as your feedback. While we can appreciate that in this economy $120 is an investment, given the amount of time and services that we provide while we are onsight, "expensive" is a relative term. Ultimately, you've made a great choice in providing at least some level of pest protection for your investment, and we look forward to continuing to exceed your expectations.

JAMES H.
06/2012
5.0
pest control
  + -1 more
They do a great job. They spray both inside and outside my home. We've never had any issues with them. They are very thorough. They spray inside the home every other visit and the attic once a year and it keeps the spiders under control.
Description of Work: Cascade Pest Control sprays our home mostly for spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cascade Pest Control
Member, thank you for your business over the years, and for taking the time to review our quarterly Inspect & Protect service. Please consider us for your workplace as well; our new commercial division provides the same high quality service for businesses.

Jody K.
06/2012
5.0
pest control
  + -1 more
They explained things really well and did a good job. The prices were reasonable.
Description of Work: I used Cascade Pest Control for pest extermination and a follow-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Cascade Pest Control
Member, thank you for using our service, and for taking the time to review us! We're delighted to see that you've also continued on after our initial odorous house ant treatment with our quarterly Inspect & Protect program. In addition to continuing the treatment for the ants, we will also protect you from spiders, wasps, ground beetles and routinely check for any rodent activity.

Michael F.
06/2012
5.0
pest control
  + -1 more
They just do a good job and they’re honest. They’re on time. I can’t compare their prices to anyone else. I will continue to use them in the future.
Description of Work: I use Cascade Pest Control for pest control services. They come out on a monthly or quarterly basis to do work for me. I’ve been using them probably for the last 15 years.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Cascade Pest Control
Member, thank you for your patronage over the years, and for your kind words! We're delighted that we can meet and exceed your expectations through our quarterly Inspect & Protect program.

Randi W.
06/2012
5.0
pest control
  + -1 more
I didn't want them setting bait traps because I didn't want the poison out there, though they did persist to have it done. I'm still looking into alternatives to this kind of treatment.
Description of Work: They checked everything out and made their recommendations. They came out a few times, I had the exclusion work done and then they set a few traps and they didn't catch anything, which is a good thing. They're due to be coming out again soon. I did not get other bids.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cascade Pest Control
Member, thank you for taking the time to review our work, and your kind words. We're glad to have been able to seal up the access points so that rodents are not coming into the home at this point. The reason we recommend baiting is to reduce the risk of any rodent re-infestation, further protecting the investment you've made in repairing the access points. Exterior baiting reduces any local population before the rodents have a chance to get back into the home and cause damage. There are other methods, such as utilizing glue-boards and/or snap traps as passive monitoring systems in your attic or crawlspace, but by that time they are already back into your home and potentially causing damage.

James L. R.
06/2012
5.0
pest control
  + -1 more
Cascade Pest Control is awesome. They are very professional. They are probably not the cheapest but you get what you pay for.
Description of Work: We have a contract with them for pest control services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cascade Pest Control
Member, thank you for taking the time to review our work and for using our quarterly Inspect & Protect program. While there are indeed pest control companies that charge less for their treatment, there aren't any that provide more service than what we provide for the investment you make. We want to MEET AND EXCEED your expectation, so please don't hesitate to contact us if we fall short in any way.

L S.
05/2012
5.0
pest control
  + -1 more
They are excellent. They are prompt and courteous. They do an excellent job. There are no problems. I think the price is competitive. As far as I'm concerned, it's a good service all the way around. Otherwise, I wouldn't be using them.
Description of Work: We use Cascade for pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Cascade Pest Control
Member, thank you for your kind words and for using our quarterly Inspect & Protect service! We appreciate your business over the years and look forward to continuing to protect your home and health.

Eddy F.
05/2012
1.0
pest control
  + -1 more
I called to have them spray the step's framework that my contractor had built replacing ones that were dry rotten and infested with ants. CPC was supposed to talk with my contractor since I was at work. He arrived before my contractor came back from lunch and my wife who is a paraplegic in a wheelchair arrived shortly after. She could not get into the driveway since he was blocking and thus could not get out of her van. The "service" guy seemed peeved he had to move his truck. Then he proceeded to insult and yell at my wife as if it was all her fault. She didn't even know he was coming... Then she told him there some small ants in the house. He told her to go get one. Of course, they weren't around then and he laughingly told her he could kill them if she could bring him one. He told her he could give her a poisoned candy bar. We have dogs and cannot put poison out! Arguing continued on and on!!! I don't know his name yet but I will post it when I find out. This was the Bellevue CPC. I will never use them again!!!
Description of Work: Applied spray to steps framework for ants.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$300

Response from Cascade Pest Control
We're sorry to hear that you perceived our service this way. While we don't want to appear argumentative, our technician has a much different version of the event, as does the contractor when we called him to get his take on it. We made effort to contact this member who put us on the phone with his wife, and after just a few minutes of us trying to inquire as to the events told us we were "giving her the party line" and that we were "making her upset" by asking for clarity...and then hung up on us. We value every customer, regardless of the size of the business they do with us. We treat every customer with the utmost respect, and our record speaks to that. Our technicians go through extensive pest management training as well as ongoing customer service training. The reality is that no one can 100% identify a species of pest from a description, but we can generally describe our treatment protocol based on a description, and this is what we attempted to do. I invite this member to contact me directly (Don Leland, General Manager) at 425-641-6264 so that we can reach a mutually agreeable solution.

Sheryl Y.
05/2012
5.0
pest control
  + -1 more
I am happy with the overall work they did and I am on a contract with them. I give them all A's and will use them again in the future.
Description of Work: I use Cascade Pest Control for regular pest control treatments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cascade Pest Control
Member, thank you for taking the time to review our quarterly Inspect & Protect program, and for your business!

John P.
05/2012
5.0
pest control
  + -1 more
We think they are the best. They come and do a check every 3 months and they do what is necessary. When we came here, we had some issues and they took care of it. They were so good that we kept them on.
Description of Work: We have used Cascade Pest Control for 10 years for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Cascade Pest Control
Member, thank you for taking the time to review our quarterly Inspect & Protect program, and for your business over the years! We are delighted to continue protecting your home and health.

Pam M.
05/2012
5.0
pest control
  + -1 more
They are very thorough and knowledgeable. They tend to use a more environmentally friendly approach. I would definitely recommend them.
Description of Work: I used Cascade Pest Control for rodent observation control in our attic and crawl space.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Cascade Pest Control
Member, thank you for taking the time to review our service, especially after several years have passed. We appreciate your recommendation of our work!

Marlene L.
05/2012
4.0
pest control
  + -1 more
They are reliable and efficient. I would use them again.
Description of Work: I use them for pest control and exterminating services.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Cascade Pest Control
Member, thank you for taking the time to review our quarterly Inspect & Protect program, and for your business over the years. We are always open to learning how we can earn that "A" rating, so please don't hesitate to call the General Manager, Don Leland, at 425-641-6264.

Tiffany & Michael D.
05/2012
5.0
pest control
  + -1 more
It was an ongoing program. Their price was great. I’m out of their location area now, but if I still lived in my house I would have continued using them.
Description of Work: I used Cascade Pest Control for pest control. They did the general maintenance for yellow jackets, spiders and rodents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cascade Pest Control
Member, thank you for your review of our quarterly Inspect & Protect service, and for your business in the past! Your kind words are very appreciated, and we're glad we were able to live up to our motto: to meet and exceed our customers' expectations!

Alicia and Mark D.
05/2012
5.0
pest control
  + -1 more
We initially had trouble with carpenter ants. They have also helped with other problems, such as mice. I like that they call before they come, and they have been very effective.
Description of Work: They come out every quarter for an inspection and treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cascade Pest Control
Member, thank you for taking the time to review our quarterly Inspect & Protect Service, and for your business! We value our customers' time and want to provide service when it's most convenient for you, so we still call every customer 24-48 hours in advance of us coming out.

Andy B.
05/2012
5.0
pest control
  + -1 more
My overall experience with them was excellent.
Description of Work: I use Cascade Pest Control for pest control services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cascade Pest Control
Member, thank you for taking the time to review our Inspect & Protect program, and for your business! You've made a great decision to protect your largest investment.

Joan N.
04/2012
5.0
pest control
  + -1 more
We didn’t really know that we had rats, but we saw one in the garage. We had him come in and look around. He found a lot in the basement or crawlspace downstairs. He set traps and appears to have got rid of them. The experience was pretty good. They came when they said they would. Their price seemed reasonable. I wasn’t that happy with the total that they wanted for doing the whole thing. After they had done, I found another rat and I had to call him to come back. They were pretty good, but I wasn’t that satisfied with them. The people on Angie's List seem to be more efficient and at least I know what other people thought about them. If I don’t find anyone better, then I might use Cascade Pest Control again.
Description of Work: We used Cascade Pest Control for getting rid of some rats. He also fixed up some holes that he found downstairs and one in the garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from Cascade Pest Control
Member, thank you for choosing Cascade Pest Control for this rodent service. I'm sorry to read that we didn't exceed your expectations during this service. After reviewing the inspection paperwork I see that we charged $100 for sealing up the access points, and I stand by that price. However, what's less well documented is if the follow-up work was due to new access created after we sealed off the initial entry points (exclusion work). We recommend our ongoing Rodent Inspect & Protect program to anyone who has had exclusion work done. The reality is that exclusion work seals off current access points - it does not address the dominant population outside of the home. Our Inspect & Protect program places exterior bait stations as well as consistent monitoring, among other benefits.

Robert Y.
04/2012
5.0
pest control
  + -1 more
We really like them. I don't know how much they charged us because my husband took care of it. I think we found out about them through some form of advertising. They were very punctual and very professional. They were on time. They solved the problem. They came back until the problem was resolved.
Description of Work: Cascade Pest Control did a full inspection from the top of the roof all the way down into the crawl space in the perimeter of the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Cascade Pest Control
Member, thank you for this review of our rodent service, and for entrusting us with the ongoing care of your home and health. Through our rodent bi-monthly service we will continue to routinely inspect your property for evidence of any further rodent population; place and routinely service bait stations around the perimeter of the home; and regularly check your attic and crawlspace - all in addition to treating for other pests. Our goal is to MEET AND EXCEED our customers' expectations, so please don't hesitate to contact one of our managers if we can improve in some way.

John T.
04/2012
5.0
pest control
  + -1 more
It’s a local company. The people who come out know what they are doing. They get the job done. Their responsiveness is fine. I called them this last time because I was satisfied with them in the past. I didn’t shop a lot on price this time.
Description of Work: I have used Cascade Pest Control for pest control services as needed for several years. They took care of some small ants the last time they were here. They also did some other things that they include in their normal servicing.

Rating CategoryRating out of 5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Response from Cascade Pest Control
Member, thank you for thinking of us after a few years and for taking the time to review our service. We're pleased to eliminate the odorous house ants (those pesky small black ants) but definitely recommend our periodic Inspect & Protect program as it frequently takes more than one or two treatments to fully eliminate these sometimes large colonies. We look forward to taking care of your property again.

Michael A.
04/2012
4.0
pest control
  + -1 more
It is good. We have a regular service with them, quarterly visit. They are fast to respond to problems and the regular fellow is very good and helpful. They did have problems when we initially signed up with them. We had a lot of creatures underneath our house and after a long time it was cleared.
Description of Work: We use Cascade Pest Control for pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Cascade Pest Control
Member, thanks for taking the time to review our work. We strive to get quick results for all of our customers, but with less accurate reporting from when you first became a customer, I'm not able to see why it may have taken us longer to resolve the problem. I'm glad to hear that everything is good now, and that you are a fan of our Inspect & Protect quarterly service. Thank you for your business!

Contact information

22125 17th Ave SE, Bothell, WA 98021

https://www.cascadepest.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

Licensed*

Trade License Number
88604
Trade License Locale
WA State
Trade License Authority
WA State Dept. of Agriculture
Trade License Expiration
12/31/2020

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Cascade Pest Control is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Cascade Pest Control accepts the following forms of payment: Check,MasterCard,Visa
Yes, Cascade Pest Control offers free project estimates.
Yes, Cascade Pest Control offers eco-friendly accreditations.
No, Cascade Pest Control does not offer a senior discount.
Yes, Cascade Pest Control offers emergency services.
Yes, Cascade Pest Control offers warranties.
Cascade Pest Control offers the following services: Pest control - Rodents, Rats, Mice, Ants, Wasps, Spiders, Termites, Nuisance Bird, and Wild Life Exclusion & other pests in the Greater Seattle and Puget Sound area. Our specialty is Rat/Rodent/Mouse control.
Cascade does not treat for bed bugs, moles or do wild life trapping. Cascade does not perform Real Estate Pest Inspections (a.k.a WDI or Wood Destroying Organism Inspections/Reports).

Contact information

22125 17th Ave SE, Bothell, WA 98021

https://www.cascadepest.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM