Cascade Pest Control

We phoned mid-day and Brian the scheduler booked an appointment for the next day. The technician, Steven showed up a little early and was thorough, professional and easy to work with. We had a very positive experience.

The exterminator called and apologized saying he would be an hour late which was no problem. When he got here he was very informative on what service I needed. Sam the tech did a thourough job and when he was finished, he didn't try to pressure me into having additional treatments down the road which I really appreciated. I hope he got rid of my ant problem, but I f I need future follow up treatments, I will definetly call Cascade again!

Worked us in on very short timing (I wanted the ants out of the house NOW). Arrived promptly, worked efficiently and quickly. Said that it could take 2-3 days to see the affects. Spot on. The next day, only slightly decreased numbers, but day two only saw a couple and by day three no more ants.

The technician was not sure what was causing the sawdust so he phoned a more seasoned employee who was also stumped. The area was treated & the problem seems to be solved. He said he would call us back with more information, but he did not.

Courteous, prompt, professional and informative service technician.

Arrived more than an hour early. Discussed situation and explained plan prior to performing work. Seemed knowledgeable.

Very smooth. They showed up on time; fixed the problem at first attempt. Would use again.

They were very good and they did an excellent job. I would certainly use them again.

Successfully removed wasp nest in one visit. Service was professional.

The rodent exclusion specialist was chatty and knowledgeable. He set a couple of traps in the attic and looked around the outside of my house. He also inspected the perimeter of the roof and took a few photographs. He identified a couple of areas where rats could enter and said he'd draw a plan of the house to demonstrate potential access areas. He didn't provide me with this. I was then given the following quotes: $503.70 to repair these areas.$1,148.75 to insulate my attic. $131.40 / every two months for inspection and protection service program. These services would be provided by Cascade pest control. The above assessment cost $332.88 and two traps were placed in my attic. Seven months has passed and they are still up there. Cascade did not return to see if the traps were full. I was very dissatisfied with the service and thought it was a scam. I removed the rat myself and cascade simply placed two traps in the attic for $332.88. This is something I could have done myself for a few dollars. I don't blame the guy who came out to assess my home, it was at the end of a really hot day when he arrived and he was very pleasant. I think it is probably Cascade's policy to offer services when home owners are horrified by pest invasion and, therefore ,willing to do just about anything. I would never recommend Cascade pest control to anyone !

I first used Cascade Pest Control a couple of years ago when we were renting a property with multiple issues that were making our lives h*** - bats inside the property, rodents and other small animals, spiders and ant colonies. Brad came out and methodically fixed all our issues, putting in place exclusion measures to make sure that the problems stayed fixed. He was friendly, experienced and professional and really went that extra mile to make sure that everything was done properly. When we bought a house recently, I again contacted Cascade Pest Control to do a pre-emptive sweep before we moved in and to do quarterly maintenance. Thanks again to Brad, we have had no problems at all so far and I would like to keep it that way!

Working with Cascade Pest Control was probably one of the worst experiences of my life. I was so angry, I didn't write a review at the time. They didn't do anything they said they would do. We called them because we had some mice that had made a nest underneath our gas fireplace chimney and the mice managed to get in to the house via a small opening. It cost us about $300.00 just for this guy to go through the entire house and tell us whether or not there were any things that needed sealing. I only wanted where the mice were coming in sealed. We had to have this whole house inspection for $300. They gave us a quote of $1,200.00 for all the things they said needed sealing and set up an appointment for about four days later. The guy they sent out worked on it for maybe a couple of hours before I got a call from the owner, saying he isn't supposed to be working today because the employee was injured. We're taking him off the job and we'll send him back out in a couple of days. They scheduled an appointment that was for the morning of a day I had an appointment to sit with my mom while my dad went to a doctor's appointment (she was in the middle stages of dementia and couldn't be left alone). I told them I had to leave by 2:00 so if they were sure it would be done by then, we could schedule it to be that morning. They didn't call me. They said that something more important had come up and so the guy wasn't going to show up until later. They had my cell phone and my home phone and they claimed they couldn't get a hold of me. The worker did finally call to say he would come that afternoon but I had that prior commitment. I ended up having my husband leave work to sit with my mom and I stayed at home to wait for the serviceman. One of the things they said they were going to fix was fix a piece of broken duct work in the crawlspace under our home. We found out a year later, they had done nothing with the duct work. A fix they did do to our garage door was so tacky, I called the company and asked them to have the guy remove it and replace the weather stripping he had taken off. The replaced weather stripping was put on so poorly that it rippled under the door. They basically didn't do anything they said they would do and then they charged a lot. They charged my card for the money as they were leaving our neighborhood. It was a totally unhappy experience. That was a lot of money for us to put out. We ended up going to Home Depot ourselves and getting some screening to fix where the mice were coming in. It was a horrible, horrible, horrible experience.

Seems to have helped with the problem --- only time will let us know the results.

I recently had to have a full crawl space restoration and wanted to be able to maintain and prevent rodents from getting in. I had a bad experience with another company so read the reviews on Cascade and thought I would give them a try. They responded quickly to my initial email, and when I spoke with someone he was very polite and provided me alot of information and answered all of my questions. I scheduled my initial inspection and they accommodated my schedule easily. The technician was on time and was very respectful and professional. He was able to locate where the rodents had been getting in when 2 other company's had not. I will continue maintenance service with this company as a result of my good initial experience.

Wonderful! Arrived on time, spiders decreased. I know have them spray quarterly for all pests. Always great service.

They came and blocked all the entry points and sealed up the crawl space on day one. On day two they hauled out all the contaminated insulation, left over building materials and the existing vapor barrier. It was a mess under there!! Then on day three they put a new vapor barrier down and re-insulated the entire crawlspace.

Very useful advice when I called them for removal of a possible hornet's nest in the house. The guy that answered the phone asked me a bunch of questions about the bees and the behavior I was observing. He recommended (since it was late in the season) that I just leave well enough alone unless I see a big spike in the number of bees I see--I guess they could just be foraging or in the early stage of nest building. I really appreciate this...a free phone call is much better than paying for a visit to learn the same thing!

Received prompt reply to Angie's List inquiry. Was friendly and helpful - gave me great, easy to understand information and options. They listened to my issues and seemed to genuinely want to help, not just push a sale. Roscoe, the technician who came out, was fantastic - professional, friendly, helpful (even respected my extreme fear of spiders, and inability to discuss them in any detail). He came when promised, got the work done in the promised time, and was extremely communicative and easy to work with.

I chose Cascade based on the good reviews. When I called them I was pleased to hear that they combined the full property inspection and any necessary treatment in one trip -- this is different than some other top-rated services that split inspection and treatment between visits and charge separately, resulting in a higher bill. When Mel the technician arrived, he was professional, thorough, conscientious, and friendly. He checked out the full attic which included searching for any evidence of squirrel intrusion. He then inspected the crawlspace and the entire perimeter of the house and backyard deck. He was very knowledgeable about pest behavior and discovered a moisture ant issue around my chimney that I wasn't fully aware of. In all that he did he wasn't rushed and took his time to check beyond surface details to provide an excellent appraisal. He gave me confidence that the pest problem was being handled in a detailed way. He treated the garage area (the reason for my initial call) but also treated my chimney area, on the outside of the house as well as inside, and also treated one wall in one room inside the house that adjoins the affected garage area. Finally, he treated the outside perimeter of the house. His entire visit lasted nearly 3-1/2 hours with no wasted steps or indecision about what to do. I would highly recommend Cascade and this is primarily due to the excellent service that Mel provided.

noted some ants which were small and brown--in area that had had moisture because of a leak. someone identified as moisture ants and thought would need spraying.given advice to get rid of moisture source and the ants should go awayno expense--thoughtful and worth the effort to see if it works

Appointments were made and kept. The tech was professional and thorough. I have no ants………so it worked.

They are very thorough and professional. If you have any problems all you have to do is give them a call and they will return at no charge and take care of the problem. Their pricing is very reasonable and we have been using them for twenty seven years.

They are prompt, very quick, and don't leave a mess. They are good. I would recommend them to anyone.

I was very happy with the work they did. It was more expensive then I expected....199.00 for the inspection and 1100.00 for the treatment.

I like the guy that services us. He seems to be on top of things and cares about what he is doing. Unfortunately they have moved our guy and we will be getting a new one next quarter.