MARV'S PLUMBING

the sink looks new

Toilet was messed up, Marv's fixed it. It still works and the guy was polite, on time and nice when he was here. he used a cheap, universal part when he fixed it (I checked it out the work after the fact) but it works pretty good, I learned that because they fix so many of these that they cannot stock specific parts in their vans, they have to go universal. No major complaints!

I booked the appointment Monday AM for that Wednesday. He showed up on time, was courteous to everyone in the house, did the troubleshooting in less than 15 minutes and 30 minutes later our shower valve was adjusted properly with the shower wiped down clean. They have my business for good now. Great outfit.

It went great, he was on time and worked hard to get the job done. He cleaned up as he went and he didn't even mind a 4 year old watching him work all day. The screaming 1 year old might have gotten to him a little but he never showed it!

He was prompt. He explained the problem and fixed it quickly. It took all of 10 minutes. He answered all my questions. When I asked how much I owed, he said "Nothing." You can't beat that kind of service.

They've done multiple jobs for me. I don't have any dislikes. They have prompt services and competitive prices.

We have several rentals and Marv's Plumbing have been "our go to plumbers" for years. They are prompt, efficient and all around great to work with. We are very glad to have them on our team! I would not hesitate to recommend them to anyone.

I was very pleased with them. I think that they did a great job. They were very professional. They did everything. I was not able to find one of the parts in the stores and they were able to get hold of that. I have a very old shower and they could find the replacement part where I couldn’t find it. I was happy about that. It was a very good experience. Their price was fair. I would use them in the future.

We were visiting or rental property and attempting to winterize the house when we accidentally broke the water main to the house while wrapping a hose bib. The house was built in 1924 and the pipe corroded. Marv sent over a plumber ASAP to turn off the running water and then the plumber figured out the most cost effective way to repair the problem. The next day we noticed a mushy spot in the yard and on further inspection it was pretty obvious we had a sewer problem too. Once again they sent out a plumber and this poor guy had a really ugly job to deal with. He was able to repair the portion of the swear pipe that cracked. Both times we called we received immediate service. Both calls felt like emergencies to us and Marv handled them promptly with professionalism. We now have their business card on file at the house and have told our daughter if she ever needs a plumber to call Marv!

They were great to work with! They scheduled the repair work for the day after I called, which was fine with a slow leak. The worker showed up on time, had to dig in hard rocky soil under cold blustery conditions, and was efficient and pleasant throughout. I would definitely use them again!

See report above for details.

A company representative examined the needed job, then gave me a price the next day. I checked the price and job with an expert in the field and learned the cost was reasonable for the market and the materials to be used were what he would have required. We then scheduled the job for the following week. The plumber who did the work was courteous, professional and well versed in working with home owners. I recommend this company without hesitation.

Plumber started by replacing master water turn off. He forgot his flint striker and had to keep going back to our gas stove to light his welder. He had problems making a neat whole around the pipe because there was a sheet of plywood in the way... bottom line it was not a professional installation. Next he went to the bathroom and replaced the cartridge assembly with a different part that he thought "might work." It didn't and it leaked even worse. The next day he came back with the correct part.

Plumber came spent 15 minutes fixed problem. Billed for $120.

This is the third time I've called Marv's plumbing for work, this call the second largest effort the company has done for us, and we continue to be completely satisfied with the service and quality of workmanship. We'll certainly call again for future needs.

When I called, they said they could have someone out the next day. About 1/2 hour after I called, they called back to tell me they had a service van in the area and that he could be at my house in under an hour. When he showed up, he took a quick look under the house. Within about 45 minutes of arriving, he was done and the job was complete. He was very professional and polite. The bill arrived within a week and was very close to the estimate I was given. Overall I was extremely satisfied with the company, and they are my new go-to plumber.

They gave me tips on things not to put down the drain. They are very nice as well. Dave on the phone is very pleasant! They are neat, clean, tidy, and nothing was out of sorts when they left. Neither call was an emergency but they were very quickly.

This is post installation update (see during installation below). There were leak problems twice during the installation process which caused me to call for pretty fast response. The company was very prompt in responding and remedying the issues each time. While I wasn't happy that there were leaks at all, I am very pleased with the response. Dave (the company owner) was great to work with, and his staff courteous and thorough. ======= Original input: They have been great. Their quote was reasonable and they have been very responsive getting here. So far everything has been great; I had a problem with a window where his pipes had to come into it a little bit because there wasn?t enough room, but it wasn?t his fault. The job is not finished yet, but so far I would rate them highly.

I apologize in advance because I can't find our invoices for service dates and amounts right now, so they are approximations. I felt I should share my experience because we chose this company based solely on Angie's List ratings. Our first visit with Marv's Plumbing was great. They were timely, efficient, and helpful. We were surprised to get a bill for $90 for that visit as they were mainly diagnosing our problem (a leaky sink faucet) and performed one task that took about five minutes. We thought that would get rolled into our bill where they came out and did the actual work we called about. However, we paid and it wasn't that big of a deal. We were instructed to buy a new faucet and they would come back out. After purchasing our new faucet we set up another appointment. This company was responsive and the appointment was made for a date in the very near future. We were impressed and felt we had finally found our plumber! The day they were to come I had to call when they were a half hour late to see if we were on the schedule. There were no apologies or explanations for being late. They just said he was on his way. When he showed up, close to an hour late, the work was done and done well. We also had him unclog our bathroom sink. It took an hour to complete the work (I made sure to watch the time just in case). When our bill came we were charged for 2 hours of labor. I immediately called and left a message saying we were overcharged and asked them to call back. I never heard back from the company again. We ended up paying the bill for only one hour of work and have yet to ever hear back from the company. I rated the quality of the work high because it was; however I don't like that I need to watch closely to make sure I'm being charged the correct amount. I also don't think it is very professional to never call a customer back. So, unfortunately, we have not found our plumber. I'm just glad this was a small and relatively inexpensive job. I tried to average my ratings for the two visits rather than base it entirely on the last visit.

Fast response. Very professional, good quality of work and good knowledge.

Overall he was very pleasant, punctual,and efficient.

We called on a Friday hoping to schedule the work for Monday, and they were ready to come out immediately. We set a time on Monday, and they were very prompt. The work was done under our kitchen sink. The plumber was quick, efficient, and did quality work. All parts needed were available on their truck, so there was no delay. When he finished, he cleaned up nicely and left us with a well done job.

I just purchased a new home. The toilet clogged several times and required plunging and the bathtub drained very slowly. The Dishwasher leaked and I was concerned that maybe it was a plumbing problem and not the DW. Also I wanted the water heater inspected since they were coming out anyway. The service was timely and quick. He snaked the toilet and tub and explained how we could control/prevent the problem in the future. He gave good information as to how we could make improvements to the DW plumbing. The water heater is as old as the house and he sent us an estimate to replace it in the near future. I was very happy with the service and the estimate.

Arrived earlier than scheduled, as prior job finished sooner than they thought. Called and asked if an earlier time would work for me! Very courteous, and removed shoes at the door, then installed dispenser and repaired the leak! Did the job very quickly I thought, and was very experianced. Received the bill, a couple days later, and thought the charge was very reasonable.

This was a real pleasure to get someone who knew what they were doing to take care of this work for me. My two prior plumbing experiences were a real learning experience on being charged a flat fee to do a specific job, without any consideration of the time involved. The charge I paid here was as fair as can be and the actual plumber was both personable and professional. I could not rate this business any higher! I will definitely use them again when I have any plumbing needs.