Terrible!!! All they had to do replace fixture and it was bad. It still did not work. They estimate $800. I did it myself.
Description of Work: Bathroom fixture
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Ron C.
05/2019
1.0
drain cleaning
 + -1 more
David get me an estimate and it came out to be $628. He said he was going to remove all the water and install the sump pump and connect it to the gutter system that what he say he would do. So he installed it but the water is still circulating to the cross-base. The water did not drain out, he did not install it correctly and it did not pass the inspection so I gave him call back because it was not properly installed and he said that it worked but it doesn't. He did not believe me even if I sent him inspection report so far this guy is unprofessional, when I sent him the inspection report and he still emailed me and did not understand. I had to spend more money around $6000 to actually done it correctly. The system was not serviceable due to the inspection report it did not pass the inspection, so how can I pay for the service if the service was not correct and did not pass inspection and I also paid more money to have it correctly done.
Description of Work: Install the sump pump and connect it to the gutter, remove the water and monitor it.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
4.0
punctuality
4.0
Response from MARV'S PLUMBING
General Manager looked at your job and prepared a quote for you. When he was there on location, water on the ground around the house and water was visible in the crawlspace. Manager discussed with you and also stated in his written quote that the best solution would be to run a pipe form the NE corner of the foundation to the ditch to achieve the proper drainage away from the home. Homeowner chose to install only a sump pump in the crawlspace to fix the drainage issue prior to selling the home.
Mary E.
05/2019
3.0
plumbing
 + -1 more
Apparently, ok. Finish caulking is horrible.
Description of Work: Examine and 2 toilets, one of which had leaked.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$180
Response from MARV'S PLUMBING
I'm sorry that this wasn't cleaned up by the plumber prior to him leaving the job. We would like to return to clean it up and do the job to your satisfaction.
Robert K.
04/2019
2.0
water heater repair
 + -1 more
I had them install a new gas water heater recently. Sloppy job and charged more hours than it took. I complained. They took off a half hour. Not enough, but at least they gave me something. But I also told them the vent work looked like an amatuer did it, plus I said their guy sat the new tank right in the pan that still had a bit of old water in it! I then told them I'd pay the $2000 invoice, but that I'd also like Dave to come out and see what a sloppy job the guy did. He never did come to look at it, even though I then delayed paying the invoice (just to see how long it would take for him to come out to look, which he never did). Then yesterday, 2 months later, they sent me a copy of the unpaid invoice and mentioned a possible lien if I didn't pay right away. Of course, I did pay, and have given up on trying to get him to look at the sloppy work. So now I'm letting you all know about this, so they pay some small penalty for sloppy work and lousy customer relations.
Description of Work: Sloppy work and poor customer service
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$2,000
Mark & Nancy P.
11/2018
5.0
plumbing
 + -1 more
Great! The whole job took less than an hour.
Description of Work: Identify and repair a leak in a cold water supply line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Cindy S.
09/2018
1.0
water heater repair
 + -1 more
This job would have been done perfectly if you only needed hot water. Cold water costs extra apparently. We had installed a water heater ourselves 10 years previous and didn't want to do it again. So we called Marv's. We were quoted $1500 to install new water heater. I thought that was a bit pricey but went ahead with the job. After installation we only had hot water coming out of both sides of the faucet. Marv's was happy to fix the problem that didn't exist before for a mere $300.00 bringing the total cost of a water heater to $1800. Heck of a deal. After a few phone calls back and forth about the issue Marv's sent us a credit note for the labor portion along with a lovely threat to send us to collections even though we were actively trying to resolve issue. IF you decide to use Marv's to install a water heater please clarify that you will be needing both hot and cold water.
Description of Work: New water heater
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$1,650
Val K.
03/2018
3.0
plumbing
 + -1 more
I initially called Marv's for an estimate for the installation of a replacement toilet. The person I spoke to advised me that the toilet itself cost approximately $325.00 and the installation would be 1 hour labor @$120.00 per hour. She said that if the plumber ran into some difficulty the labor cost could be as high as 2 hours or $240.00. The plumber was schedule to arrive at 9:00 AM but didn't show up until 9:20. He was finished by 10:30. He said the charge was $367.90 but didn't provide us a detailed copy of the bill. I paid by credit card. He left a message later in the afternoon saying that he had forgot to include the labor in the bill. He said that he'd have the office manager call me and tell me the labor charge. The office manager called and said the labor charge was $240.00 (or two hours) and the total would be an additional $240.19 for a total of $608.09. Remember, I was quoted $325.00 for the toilet + $120.00 for labor + tax. I objected to the two hour labor charge; I told the office manager that the plumber was at our home no more than one hour and 10 minutes. The office manager said the time she quoted didn't include "driving time". I told her that to the best of my knowledge and the notes I took of our conversation there was no "driving time" mentioned. Another issue was the toilet seat. Apparently the new toilet didn't come with a seat (or the plumber forgot to mention it). We purchased a new toilet seat from Marv's for an additional $46.75. That said, the on-line reviews of the "factory" toilet seat were dismal so we would most likely have had to purchase one anyway. Here's what I learned from the process: Some plumbers charge a fee to come to the site and give you an estimate (after they've had the opportunity to physically inspect the job). Do yourself and the plumber a favor . . . that is, opt to pay the estimate fee so there are no surprises when presented with the bill. I was interested in having Marv's install another toilet in our second bathroom until this issue surfaced. Unfortunately, this issue has left a bad taste in my mouth (and most likely Marv's staff too), thus someone else will get my future business. After discussing the issue with the officer manager via email, Marv's agreed to accept a total of $556.92 for the work instead of the original $608.09.
Description of Work: A replacement toilet
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$556.92
Debbi A.
09/2017
1.0
plumbing, wells
 + 0 more
Tthey said they don't do this type of work. "Wells and Pumps" should be removed from the list of things that they do! The company we did get to do the work did a fine job and were available the same day, so we didn't have to go without for long. They work performed by the other contractor we did hired seemed to have to do a whole lot of "plumbing" work.
Description of Work: Need well pump replaced, so we called Marv's.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Michael P.
08/2017
4.0
plumbing
 + -1 more
Very well, installed inspection port so it will be easy to inspect/repair next time and no dry wall repaired was required
Description of Work: Replace back-flo preventer/barrel for exterior spigot inside the interior wall
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$400
Lesley B.
07/2017
4.0
drain cleaning
 + -1 more
Called Marv's specifically because they have portable cameras that can inspect inside your pipes to see where the problem is. Our home was built 3 years ago and we had been having problems with our kitchen sink not draining unless we ran the garbage disposal. Upon inspection, it was discovered that our pipe was full of water. All other pipes in the the house and the clean out drain outside were clear. The technician snaked the drain 3 times and finally broke whatever was blocking loose. It was due to his diligence that we finally have a free flowing sink.
Description of Work: Out kitchen sink was very slow to drain.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Merry T.
07/2017
5.0
plumbing
 + -1 more
Well they did. They got their scheduling mixed up. They scheduled me on a day , they told me it was going to be one day and then it was the next day.
Description of Work: I had a a pipe that was frozen leading to the out doors and he fixed the situation so I could use the spikete again out doors. It had been frozen during the winter and there had been some leakage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
DON K.
06/2017
5.0
plumbing, water heater repair
 + 0 more
Marv's did a great job and came right back to check on some droplets that formed over night. They fixed the problem and also fixed a toilet seal problem in the basement. Marv's did great work, good price and service that was professional and personable.
Description of Work: Gas water heater went out and replaced with a tankless water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Pamela E.
05/2017
4.0
plumbing, water heater repair
 + 0 more
It went very well. My initial call was handled in a professional and friendly manner and I got all the information I needed. I was able to make an appointment right away. When the professional came, he knew what he was doing, did it in a professional manner, and explained what he'd done. The bill was itemized and was as I had initially been quoted. I would definitely call them again for any plumbing needs.
Description of Work: I needed my hot water heater replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Beth M.
05/2017
5.0
plumbing
 + -1 more
I worked with Dave, who was friendly, honest, and provided helpful information for our basement remodel. Dave worked with us to get to the price point we needed for our project by giving us assignments that we could complete to cut down on the cost. I never thought we could get as much completed as we did on our budget. Then, of course we had a pipe back up during our project. The team on site made cost effective recommendations on the spot and put them into action immediately. Everyone delivered as promised, showed up when they were supposed to, and left some very happy customers behind. I won't call anyone else for plumbing while I live here.
Description of Work: We completed a basement remodel with a bathroom and added a new kitchen sink in the basement. The existing bathroom had not been used in 30+ years and did not meet code anymore. We wanted a bathtub where there was only a shower, and there wasn't a sink at all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan G.
05/2017
3.0
plumbing, sewer cleaning, drain cleaning
 + 1 more
Employee was polite, professional, knowledgeable. Was here one hour, fifteen minutes. Took 1 smoke break. Dispatcher advised me of hourly rate, and call out rate in advance. Failed to mention I would be billed for driver return time. Wondering if the 15 minute smoke break cost me for another hour, and did not like the over 100 dollar fee for driver return drive. Thought my bill would be $250.00 to $300.00. Wound up being $434.00 I called Marv's because as friend said they did good work, and they were on Angie's list. Next time, I am calling a plumber that is less than a 30 minute drive away.
Description of Work: Used auger to unplug sewer line.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$434
Donald S R.
04/2017
5.0
plumbing
 + -1 more
We notified them of the problem and they were at the house within 2 hours, and had the pipes fixed and replaced right away. Very prompt and very professional! They were great!
Description of Work: Leaking pipes fixed and replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
matthew S.
03/2017
5.0
plumbing
 + -1 more
Well after Andrew showed up, he was quick to find a different way into the kitchen where the work was to be performed, because he did not want to track mud all over the floor! Anyway I let the man go at it and an hour and a half later, Andrew goes "All done". So he was done even before he was scheduled to show up! I asked him if there was anything I could do, he said an Angie's list review. So here I am! Thank you Marv's Plumbing! and especially Andrew!
Description of Work: Woke up with a floating kitchen floor. water squishing from between the laminate. Called landlord. Landlord called Marv's Plumbing. Got a call about five minutes later from Marv's saying they would be over in about three hours. Got a call half hour later from Andrew (of Marv's Plumbing) saying he would be over in about twenty minutes... hey two hours early? Can't beat that!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Erin C.
02/2017
5.0
plumbing
 + -1 more
I had a running toilet. I called and described the issue to a couple of providers. At Marv's they told me on the phone what they thought the problem was and scheduled an appointment. They told me up front on the phone what they charge. I called another provider and they charged me a fee just to come out and look. The other guys wanted to rebuild the whole toilet and charge me extra to reinforce the floor. I sent them packing and had Marv's out later that day. They charged what they said they would charge, they didn't try to fleece me, and they took my coupon. I'm very satisfied with the work performed.
Description of Work: fix running toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Allison L.
12/2016
5.0
plumbing
 + -1 more
They came out the same day for all of our things. He spent time and told me exactly what he was doing, which products he was using and why. I am that type of person who likes that information. I would use him again, that is who we use.
Description of Work: They re-installed the toilet and put a wax ring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Allison L.
12/2016
5.0
plumbing, water heater repair
 + 0 more
They didn't do a re-install, we ended up doing that ourselves. He came out and told us what was wrong with it. The consult was great!
Description of Work: They came out to consult with us on our water heater.
Rating Category
Rating out of 5
Yes, I recommend this pro
Christina B.
08/2016
5.0
plumbing
 + -1 more
Excellent. Been using Marv's Plumbing for years. They are wonderful to work with, quick and efficient. Highly recommend them.
Description of Work: Leak under sink at angle stop
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peggy B.
04/2016
5.0
plumbing
 + -1 more
The plumber was very efficient and the work was completed in less than an hour. The toilets are functioning perfectly. I am happy to say that we were charged fairly for this work. I highly recommend Marv's Plumbing.
Description of Work: Replace all inside parts and water supply hoses on two toilets. Cost of service included parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$217
John K.
03/2016
5.0
plumbing, water heater repair
 + 0 more
See above, what the provider did.
Description of Work: We've just bought our second hot water heater from Marv's. Installed the same morning we called needing it, same brand and warranty. The first was six year warranty and lasted 13 years!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$980
Donald S R.
02/2016
5.0
plumbing, wells
 + 0 more
We have used them off and on for the past 15 years, and they have been great each time. We were experiencing leaking around the kitchen faucet and the faucet would not turn easily. They helped us with information on dealing with the maker of the faucet and we were able to get the faucet replaced by the factory at no charge, as the faucet Marv's had installed previously had a life time warranty. Marv's then installed the new faucet, and took care of the other minor problems with the sink. They are a great company and we have had good experiences with them with all the repairs we have needed.
Description of Work: Plumbing repairs on kitchen sink, and installed new faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Emily W.
02/2016
5.0
plumbing
 + -1 more
Went really well, because plumber explained that we could avoid replacing valves (which would have cost more) by grinding the valve seats, because sharp edges on the valve seats was causing us to go through washers way too quickly. So they saved us money and solved the underlying problem. Hooray!
Description of Work: cleared lavatory drain and fixed shower leak by removing valve stems, grinding seats, and replacing washers
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Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines,
Water Filtration and Softening,
Septic Systems
FAQ
MARV'S PLUMBING is currently rated 4.5 overall out of 5.
MARV'S PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa