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SECURITY SAFE & LOCK

Locksmiths, Mailbox Repair

About us

Our business was started in 1966. We are a small family owned and operated company with 9 employees.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

All locksmithing services needed for your home or business. We also sell, install, open and repair safes and vaults. If you are looking for a locking single or cluster style mailbox or a structure to hold your single mailboxes, we do that as well. Exclusively to our commerical clients we offer CCTV and access control.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 102 reviews

Mike B.
10/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary A.
07/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Terrence M.
05/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Our four our exterior door locks (installed by our general contractor) were difficult to use and poorly installed. We had Security Safe and Lock "do their magic" on the locks. All work perfectly and we could not be more pleased. They were professional, obviously knowledgeable, on time and under their estimated budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217.5

Myoung K.
04/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Change all my door locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron J.
09/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert B.
08/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: I actually had them out twice. Once to add a new deadbolt to a door, and to rekey the whole house, and then again to replace the deadbolts on all the other doors. Did a great job, and fast and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Niles N.
07/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from SECURITY SAFE & LOCK
Thank you for your review, we really appreciate all of the feedback. Should you require any further services please don't hesitate to contact us.

Peter & Karen M.
07/2015
5.0
locksmith
  + -1 more
.
Description of Work: Replaced multiple locks in a Woodinville church. On time, did what they promised (and more), and did it with professionalism - and a smile!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from SECURITY SAFE & LOCK
.

Yi-jen J.
07/2015
4.0
locksmith
  + -1 more
unknown
Rating CategoryRating out of 5

Lori S.
07/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: I had 2 locks re-keyed and had extra keys made.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Barbara F.
04/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Dismantled front door deadbolt and replaced broken part. Perfect repair. Price included part and service call. Very professional and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DEBBIE H.
03/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Change two desk locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Diane W.
12/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from SECURITY SAFE & LOCK
Thank you for your feedback and giving us a great review of our company. I do see that you noted that you would not hire us again. We would like to know if there was something that we could improve on with our services that would want you to hire us in the future.

john M.
07/2014
4.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Julia L.
06/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: I selected another provider but Security Safe and Lock was prompt to respond and give me pricing.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Patricia T.
04/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: I had one deadbolt changed out and upgraded, one handle lock changed, and one deadbolt added to a door where there was no lock. Aaron called to let me know he was on the way and showed up within the preset window. He was profession, courteous and did an outstanding job. He cleaned up after his work was done as well. I have already scheduled to have more work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

Patricia R.
02/2014
5.0
locksmith
  + -1 more
.
Description of Work: Fixed a lock mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

marianne B.
02/2014
5.0
locksmith
  + -1 more
.
Description of Work: He repaired a door handle. He didn't have the part he needed but ordered it and returned within a week to complete the fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from SECURITY SAFE & LOCK
Thank you for your feed back. Looking at your order, we did need to order a part for your lock which did only take a few days to get to us from our vendor. We are happy that the part is working so good for you. In the future if you are in need for additional lock work, please feel free to give us a call.

Celeste B.
04/2013
5.0
locksmith
  + -1 more
Very punctual and time efficient.
Description of Work: They came out to change my locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara H.
04/2013
5.0
locksmith
  + -1 more
Was a good experience.
Description of Work: Had a key broken off in mobility scooter, which he got out. He then fixed our front doot handle on his way out at no charge, just being nice. Since my partner is diasabled, we needed the scooter to function and they were prompt. And went above the norm to fix something else for her. Its been so long though, I can't remember exct date, his name or the exact cost.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Chris F.
07/2012
1.0
locksmith
  + -1 more
dissapointing.
Description of Work: Had a scheduled appointment between a 2 hour window. Took time off work to be there. After 2 1/2 hours, I had to call them to find out what was up. They said the tech ran a little long on last call. They never called me to let me know aht was going on. I had another appointment to go to so they wanted to know if I would reschedule for the next day. When I told them it would have to be based on the time I selected, they said they couldn't do that and it would be another 2 hour window. They never offered any kind of accomodation, discount or if they could send someone righ out after I got back from my appointment. Poor customer service.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from SECURITY SAFE & LOCK
Hi Member, we are sorry to hear that you had to cancel your appointment. We try to accommodate everyone’s schedule as best as possible. I pulled your paperwork and the scheduled appointments for your day and it does appear that the appointment prior to yours had given some incorrect information which is why their appointment took longer than we had anticipated. I am unsure why we didn’t offer to come out after your other appointment as our tech was still going to be in your area. We strive to get as accurate information as possible so that we can schedule appointments effectively. We hope that you reconsider giving us another chance to assist you with any lock work that you need.

Jay S.
04/2012
5.0
locksmith
  + -1 more
unknown
Description of Work: Jay arrived early. was polite, efficient and charged less than the estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

T F.
02/2012
5.0
locksmith
  + -1 more
Fast and service was solid.
Description of Work: Rekeyed 4 doors which included deadbolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$192

Kevin S.
05/2011
5.0
locksmith
  + -1 more
Prompt, fast and professional.
Description of Work: High security lock mechanism sticking. Pins/springs replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

RICHARD M.
07/2005
5.0
locksmith
  + -1 more
I WAS VERY PLEASED WITH THEIR RESPONSIVENESS AND PUNCTUALITY. THEY RESPONDED IN THE MIDDLE OF THE NIGHT. VERY PROFESSIONAL AND COURTEOUS YOUNG MAN, HE GAVE OPTIONS TO WHAT TYPE OF LOCK AND GAVE RECOMMENDATIONS.
Description of Work: THEY RESPONDED IN THE MIDDLE OF THE NIGHT TO A BREAK-IN AND REPLACED THE LOCKS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

14115 NE 20th St #2, Bellevue, WA 98007

http://www.security-safe.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Mailbox Repair

FAQ

SECURITY SAFE & LOCK is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

SECURITY SAFE & LOCK accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, SECURITY SAFE & LOCK does not offer free project estimates.
No, SECURITY SAFE & LOCK does not offer eco-friendly accreditations.
No, SECURITY SAFE & LOCK does not offer a senior discount.
Yes, SECURITY SAFE & LOCK offers emergency services.
No, SECURITY SAFE & LOCK does not offer warranties.
SECURITY SAFE & LOCK offers the following services: All locksmithing services needed for your home or business. We also sell, install, open and repair safes and vaults. If you are looking for a locking single or cluster style mailbox or a structure to hold your single mailboxes, we do that as well. Exclusively to our commerical clients we offer CCTV and access control.

Contact information

14115 NE 20th St #2, Bellevue, WA 98007

http://www.security-safe.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM