Deck Guru

My wife and I contracted with Alex and Deck Guru to build a deck in our backyard. Alex was knowledgeable, professional, and visited our home multiple times to ensure that our vision for a deck was executed properly. Once we had contracted with Deck Guru Alex connected us with Levi ( project manager) who would be overseeing the construction of our deck. Levi and team are knowledgeable, timely, and hard workers. There were a few days of light snow during construction where we assumed they would pause the build but instead they showed up on time and worked through the conditions. We were quoted a week to build the deck and we were ecstatic to find the deck done within a week. Do yourself a favor and contract with Deck Guru . You'll thank me later.

The job, contracted in October, is still unfinished after several e-mails and phone calls. We allowed for a slow down in business due to virus. The upper deck is insufficiently attached and wobbles. They tore out a concrete platform (that we had expected them to leave and build around) and left it sitting in the yard. Big piles of dirt and old lumber were left in the yard. Beams holding up the upper deck were nailed on one side but not the other (I can provide pictures)

Initially everything looked fine when they first applied the material a year ago, but about 6 months later large sections of the material were peeling off and in a small number of sections the material trapped moisture in the wood and caused rotting. They are now unwilling to stand behind their 10 year warranty.