Puget Systems

Computer Sales, Computer Repair

About us

Puget Systems is based in the Seattle suburb of Auburn, WA, and specializes in custom built computers. We emphasize customization over every aspect of each computer, offering personal consulting and support that is becoming quite rare in the industry. Our goal is to provide each client with the best possible computer for their needs and budget.

Business highlights

24 years of trusted experience

Services we offer

We provide high quality, high performance PCs, laptops, workstations, and servers.

Services we don't offer

We do not provide cheap product. We want to be a place where you can shop without concern regarding whether your selections are high quality. We do not offer tablets or printers. We have a sole focus -- build high quality PCs, and do our job well. Everything else would distract us from that goal, so we don't do it!

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
5%
3
1%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-117 of 117 reviews

Ron B.
06/2016
5.0
computer sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George G.
02/2016
5.0
computer repair, computer sales
  + 0 more
unknown
Description of Work: Provided technical service which fixed two malfunctions of a computer we bought from them 3 years ago. Both problems were software related and Puget had no duty to correct. Their gratuitous service was greatly appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth B.
11/2015
5.0
computer sales
  + -1 more
unknown
Description of Work: Assembled two laptop computers and provided support. Very good company. Very happy with their service.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Richard G.
05/2015
5.0
computer sales
  + -1 more
unknown
Description of Work: They built a custom dual Xeon workstation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ron B.
03/2015
5.0
computer sales
  + -1 more
unknown
Description of Work: We bought 2 customized systems from them. Great computers at a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Charles R.
03/2015
5.0
computer sales
  + -1 more
unknown
Description of Work: they worked with me on configuring my server for my specific needs and provided exactly what I wanted at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard G.
06/2014
5.0
computer sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

cliff R.
06/2014
5.0
computer sales
  + -1 more
unknown
Description of Work: Built a custom computer. They did a good job and were done quickly. Great overall customer service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Ron B.
02/2014
5.0
computer repair, computer sales
  + 0 more
Went very well.
Description of Work: They built 2 computer systems for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jaz-Michael K.
01/2014
5.0
computer repair
  + -1 more
.
Description of Work: Puget systems created a sound-proof computer to add to my home theatre system. Their engineers worked with me to find out my needs, and helped me create the right mix of components to meet the task. During production, I was kept informed as to the build of the computer system, and production and delivery were within time estimates. I received the system in very careful packaging. The system itself has performed flawlessly since day one, and is truly sound-proof. The customer service has been second to none, including a followup conversation to ensure the PC is continuing to perform as expected. Puget creates custom personal computers for many needs, and they took my needs very carefully and delivered an excellent solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Tom M.
01/2014
5.0
computer repair
  + -1 more
.
Description of Work: Puget Custom Computers built a custom desktop computer for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Susan H.
10/2012
5.0
computer sales
  + -1 more
See above
Description of Work: We bought a desktop system from Puget Systems about 2 years ago. We have been so pleased with the quality and performance of the system that when it came time to buy our son's laptop for college last month we didnt hesitate to buy from this company. They have a wonderful web site that allows you to custom make your equipment. If you dont feel comfortable doing that, they have experts to walk you through the process and will design a system that is just right for your needs. A big plus for us was the lifetime tech support that comes with their equipment. They are easily accessible and pleasant and helpful to speak with. We have never regretted spending the extra money for custom equipment. It has been well worth the expense.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

JOHN L.
10/2012
4.0
computer sales
  + -1 more
unknown
Description of Work: very good customer service, if you have a problem even more than a year later they will try to help

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Michael M.
10/2012
5.0
computer repair, computer sales
  + 0 more
Well.
Description of Work: I found Puget Systems on the internet while Googling for a "Quiet PC". They feature PC that are much quieter than main stream PC vendors. I had them install noise attenuation equipment in my current computer (Athlon Phenom Quad 970 @ 3.5 GHz with 8 GB RAM) which I use for make HD videos. The most expensive part of the retrofit was a fanless graphics board. My PC now is virtually inaudible, It can't be heard, unless you listen for it very carefully from about 3 feet away. Even then is is less than a whisper. My goal was accomplished. I've compared Puget Systems' component prices to area competitors and found them to be quite competitive. There systems are a good value for the money. I plan to buy my next desktop from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

CHRISTOPHER M.
09/2012
5.0
computer sales
  + -1 more
Everything was absolutely fine.
Description of Work: I purchased computer systems from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLES C.
09/2012
5.0
computer repair, computer sales
  + 0 more
Great.
Description of Work: No charge warranty repair of cooling fan failure. I have three custom built computers from Puget and have dealt with them a minimum of 5 years. This warranty repair is a rare occurrence as their components are selected for reliability. Repair was handled quickly and efficiently. Note that repair of their computers is labor free for life. I also have had an HP computer repaired by them with good results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLES C.
06/2008
5.0
computer repair, computer sales
  + 0 more
They referred to me by another photographer. I have had to replace only one component(a card reader) and they replaced it while I was standing at the counter. They offer a lifetime labor guarantee, they will replace any component without labor charges. They have year warranty on parts as well. I needed extra hard drive space to accommodate Photoshop and larger files. They provided all this very well. Excellent service.
Description of Work: They built me a custom computer in December of 2007. It was built with all premium parts. Including extra cooling and enhanced processors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Contact information

2707 W Valley Hwy N, Auburn, WA 98001

www.pugetsystems.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Sales,
Computer Repair

FAQ

Puget Systems is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Puget Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Puget Systems offers free project estimates.
No, Puget Systems does not offer eco-friendly accreditations.
No, Puget Systems does not offer a senior discount.
No, Puget Systems does not offer emergency services.
Yes, Puget Systems offers warranties.
Puget Systems offers the following services: We provide high quality, high performance PCs, laptops, workstations, and servers.
We do not provide cheap product. We want to be a place where you can shop without concern regarding whether your selections are high quality. We do not offer tablets or printers. We have a sole focus -- build high quality PCs, and do our job well. Everything else would distract us from that goal, so we don't do it!

Contact information

2707 W Valley Hwy N, Auburn, WA 98001

www.pugetsystems.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed