Powers Chimney & Masonry LLC

The cleaning went fine. The estimate for repairs seemed high. Then they were quite pushy with their follow-up. I would want to get other estimates.

I was very happy with the service. I was contacted very soon after buying the coupon and arrangements were made for the work at a time that was convenient. The work was done well and thoroughly.

These guys were amazing! We just purchased the house and it had a lot of work that needed to be done on the chimneys. The house was built in 1936 and I don't think any work had been done on the chimneys, including preventative maintenance since they were originally built. We had actually called them out for a quote prior and received a quote for both our chimneys. The furnace chimney had a giant hole in it that could not be seen from the ground and they provided pictures for us to be able to see exactly what they were seeing. They gave us a great quote for both chimneys and even offered a discount if we booked our appointment before the end of June. Unfortunately we were only in a position to afford one of the chimneys repaired at this time, but we still received a discount for booking. On the day of repair they not only showed up on time, they were early, and got right to work. They were quick and efficient and cleaned up everything before leaving. The next day was sunny day so they came right back out and did the sealing. To top it off, we even received a hand written thank you note in the mail for choosing them. Really can't wait to have them come back out to finish the second chimney and use them for all our future chimney needs!

He arrived on time (a little early) and worked quickly and efficiently. There was no dust or debris left over from the cleaning. But, I had bad news in that both chimneys need repair. He gave me an explanation of the issues, what work was required and what work was optional, and warned me not to use either chimney until repairs had been made. He gave me an itemized estimate that day, breaking it down between chimneys. Unfortunately, other home repairs have come up that are more urgent so I cannot have the repair work done yet, but I will definitely keep them in mind for when I can.

Ekram called before arriving to let me know when he was coming. He arrived at the end of the promised timeframe--but still within the timeframe. He was friendly and thoroughly explained the state of the chimneys and explained recommended maintenance and additional work to perform. Overall, a good experience and I will work with them again in the future.

They were on time, cleaned up after themselves and respectful.

Ekraam arrived on time, was very sociable, professional and informative. Will request him next time we have this service.

Things went great - prompt and professional, great care to contain the mess from a chimney sweep was taken and after the job was done you couldn't even tell that they had been, except for the spotlessly clean chimney and fireplaces.

The gentleman was on time, very efficient and helpful at answering my questions.

They were were punctual and professional and cleaned up after themselves. Highly recommended.

We bought a house that went through foreclosure and the chimney crown was being held on by a ratchet strap. He came out and gave me a free estimate which was basically an inspection. He was straightforward, said the price to just repair it, gave the estimate to completely rebuild it. He wasn't pushy to do the higher price option, just told me my options. In the end, I chose an option that cost even more because I wanted to put a veneer on it. Still a great price for what I got. Very happy with it. It looks great, much better than just brick. Great customer service. I had to get a chimney repaired in another state to sell our old house and he took the time to explain to me things to ask and watch out for with the other guys estimate. He also took the time to help me find where an old fireplace in our house probably was, because we have two, and I didn't know it, it's sealed behind my husband's office wall. Who knew. He also explained he could tell there was water seeping in because the stone on our fireplace had some white streaks on it. Overall very educational and helpful. Really good service.

I called Powers because the fireplace chimney was in need of repair. ( they were one of the top rated masons on Angie's List.) The top cap was nearly completely gone, there were many loose bricks & cracks and the mortar on the inside of the home was white with efflorescence. We also had a large brick planter that was falling apart and in need of repair. The fellow from Powers arrived on time to give me an estimate. He mentioned that the brick we have is no longer available but they'd do the best they could to match it. I agreed to the bid, and the job was scheduled. I was away when the work was done, but the job was finished two days early. When I returned to the house I was very impressed - the brick looked exactly like the original, in fact the fireplace chimney and planter looked perfect - Had I not known the state of the situation before I would never have known a repair was made. There was no mess or debris, Pretty much a perfect job. Working with Powers was a pleasure and I would definitely recommend or use them again.

Easy to work with. Reliable. Will hire them again if we have more work done.

The workers were on time and efficient in getting set up and going. Performed the work requested and communicated with me often to let me know how the work was going. They were very good about letting me know about potential additional work explained,in detail, what the trouble was, what was needed to fix it and what my options were. They were timely in getting estimates back and proceeding with the job. All in all I'm pleased with the work and how well it turned out.

Ekram arrived - ahead of schedule (which he called first to see if that would be alright!) And then he was courteous, and detailed in his work. He was VERY quick too! and there was no ash left anywhere. Even vacuumed outside! This company lived up to it's reputation, and the consultant sent to do my woodstove chimney cleaning, was superb!

All services provided met/exceeded expectations. Would certainly use this company again.

The chimney sweep cleaned out the downstairs wood stove, told me how it worked and what kind of wood would be the best to use in it. That went well too. He cleaned up after the work is done.

Overall we couldn't be happier. Very professional and friendly. Workmanship is excellent. Very fair price for the work that they did.

The area around the chimney began to leak water around mid December. We called Powers to come out to identify the problem and provide an estimate. I gave them the job. They came out do do the work on the flashing within the week. The office gal Samantha told me afterwards that everything was done so I immediately paid the rest of balance. Within three months, the chimney began leaking again, and the masonry starts to leak a powder (effervescence) in the house. Someone was sent in about 2 weeks and then told me that the cause was that the masonry has not been sealed (which I had already paid for). Their excuse was that it has been raining - but not a single dry day within 3 months!? And within that three months, there had been no effort to schedule a time to seal the chimney nor had there been any efforts or precaution made to prevent moisture absorption until they are able to seal it. The result was rotting drywall in my house, and fungal growth that could have been prevented. 3 months belated, they offered to seal the chimney another day, but when they could not do it, they again neglected to inform me or an schedule another date until I complained of further leaks. They also gave me what they called an effervescence treatment (which was nice of the new office lady), which unfortunately did not work, as white powder continue to form on the masonry into the house. They also said they layered 5 layers of sealant on my chimney last week, yet leaks continue. After close to a 4 month ordeal and back and forth with the company, they declared my chimney 'saturated' since letting it sit without sealant for months in the raining season because they could not find the time. And now they consider their work completed and there is nothing more they can do, except if I hire them again to completely rebuild the saturated chimney. At the end of the day, no problem had been resolved - the chimney continues to leak. They sure did a lot of work, after multiple complaints, but unfortunately it was too late and delivered no end results. All I got were some nice chimney caps, and a bigger problem than I started with. If you hire this company, do yourself a favor and keep them on tight leash. From my own experience, their people are nice, but don't easily equate that as competence, and don't assume the job is done because they say so.

Powers provided me with the most reasonable and most detailed estimate. The masons showed up on time, did exactly what we agreed on, and did one of the best clean-up jobs I have ever seen. My chimney is beautiful and will last for many decades to come. I would definitely call Powers again for any masonry work that I need done.

Knowledgeable. Thoroughly explained alternatives. Honest when it came to identifying additional work I did not need. Work was performed the same day as inspection. Also informed me my shakes showed signs of splitting/separating which might lead to future leaks. I was already aware of that and had been taking bids. Overall felt this was a contractor who was in business to do the right thing for the customer and exhibited excellent customer care.

No one ever responded to our request for service.

Good. They were on time and we had no problems.

Arrived on time & was really pleasant & professional. The whole process was done incredibly cleanly with little disruption ot my home & my day. Thank you! I will recommend them to friends!

We felt like we were hoodwinked. I just don't think they were truthful. They named repairs that needed to be done that did not. They just weren't necessary. We would of been out of money for work that did not need to be done.