Genesis Computer Repair & Sales

home theater designer, computer repair expert, handyman service

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 25 years of experience in the IT industry, we are the experts you need to take care of your home or business. We handle everything from computer repairs to full security systems. We will treat your home as we would treat our own. Give Genesis Computer Repair & Sales a call today, we look forward to working with you!

Business highlights

Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.868 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
3%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 51-68 of 68 reviews

Ed R.
06/2020
5.0
I have been using Genesis for over 5 years for all my computer needs. I suddenly found myself without a charger for my laptop. Lisa identified, located, procured and had one delivered to me all within about a day. Thanks Lisa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wanda O.
06/2020
5.0
Great company and very knowledgeable of what they're doing

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Tania F.
05/2020
5.0
great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hope W.
05/2020
5.0
Ms. Lisa and her crew were great to work with. My computer had been broken for over a year and hp couldn't fix it, but Genesis Computer did. They picked it up with no contact and delivered it. I gave her an air hug because I was so appreciative of the job she did and the kindness she showed. I recommend Genesis Computer Repair & Sales 100%.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Riley T.
04/2020
4.5
Lisa was great. She knew what she was doing. It didn't take her long. She was very nice.I enjoyed talking to her. I would have her come back if I need someone. The price very reasonable. Thank you Lisa.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
09/2019
5.0
Very competent and helpful

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William R.
08/2019
5.0
From the first meeting with "Genesis" I felt great confidence, that My computer was in good hands. My instincts were correct and the outcome was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve E.
08/2019
5.0
Responsive, knowledgeable, effective. Providing service as a "house call" a real plus.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

lawrence a.
07/2019
4.0
Lisa, knew what she was doing , but at $100 per hour i couldnt get every thing i needed done.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Donna S.
07/2019
2.5
No response for follow up needs.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0


Nancy D.
07/2019
5.0
I was very impressed with the person who came to my door and took care of my computer problems. She was nice, competent and worked fast. I am so glad to know about her for the future. I know who to call when the next problems arise.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Sarah S.
07/2019
5.0
Went above and beyond and the price was exceptionally reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

tom b.
04/2019
5.0
This job entailed placing a new computer, modem/router and printer in service to replace an older configuration. Lisa contacted me minutes after placing my query. She was helpful in answering my question about which printer may be appropriate for my use. After all my equipment arrived Lisa set a schedule for Beau to make the installation. He arrived on time, moved all data over, and set up the other devices. He tested the modem/router and printer for compatibility and confirmed that the computer had all programs and files. Now, let us talk about the real important issues. Lisa 's response was amazing. She followed up with me to schedule the job. Likewise, Beau was a professional, efficient gentleman who explained things along the way. And I like those attributes. Genesis is now my 'go to' service provider for any issue I may have with my home office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

irvin t.
02/2019
4.0
good job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Kathy B.
09/2018
5.0
knew exactly want needed to be done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Russell C.
03/2018
5.0
Their response was great! They arrived within 2 hours of my calling them. They explained what was going on, what they expected to do, and exactly what it would cost. Also, very pleasant and respectful. I won't hesitate to use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Crystal W.
03/2018
5.0
IT WAS WONDERFUL

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clark R.
01/2018
5.0
They are exceptional. I think they are great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

PO Box 1268, Yorktown, VA 23692

http://www.buygenesiscomputers.com

Service hours

Monday:
Closed
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed

Service Categories

home theater designer,
computer repair expert,
handyman service

FAQ

Monday: Closed

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 12:00 PM

Sunday: Closed

Genesis Computer Repair & Sales accepts the following forms of payment: CreditCard
Yes, Genesis Computer Repair & Sales offers free project estimates.
No, Genesis Computer Repair & Sales does not offer eco-friendly accreditations.
No, Genesis Computer Repair & Sales does not offer a senior discount.
Yes, Genesis Computer Repair & Sales offers emergency services.
No, Genesis Computer Repair & Sales does not offer warranties.

Contact information

PO Box 1268, Yorktown, VA 23692

http://www.buygenesiscomputers.com

Service hours

Monday:
Closed
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed