G H Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small

About us

G H Appliance Repair has been serving the entire Hampton Roads area for more than 17 years. We now service from New Kent County to Virginia Beach. We are a locally owned and operated business that has customer service as our #1 priority. All of our repair work is guaranteed, and we make sure all work is done right the first time, every time. We also carry parts in our trucks to ensure fast, efficient service. Whether you need a refrigerator repaired or a dishwasher installed, we are the business for you. Call us today to set up a service appointment.

Business highlights

16 years of trusted experience
LGBTQ+ Friendly

Services we offer

Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers

Services we don't offer

roof Vent cleaning. Central air conditioners.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8383 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 351-375 of 383 reviews

kenneth G.
12/2014
4.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: fix my refrigerator

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$130

Stewart P.
12/2014
3.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: They replaced the ice maker, and fixed the defrost fan. The employee was supposed to come between 10 AM and 12 PM, and he showed up about 12:30 PM. The employee did not have an icemaker on his truck, and had to come back again. After he replaced the ice maker, they had to come back a third time, because the icemaker did not work. Once they came back a third time everything was taken care of.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$232

Gudrun F.
12/2014
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: y washer had stopped and showed failure code. The technician came and checked it and informed what the problem may be. What I appreciate most is that he did not try to talk us into an expensive repair right away, but to wait and see what happens. Washer is still doing ok so far. |Will definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dennis W.
12/2014
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: I called GH Appliance Repair and George arrived within the scheduled time. Prior to arrival I told him that my freezer was not freezing properly, a sheet of ice forming every five or six days which completely covered the bottom of the freezer and then leaking on my hardwood kitchen floor. He told me over the phone what the problem was, confirmed the diagnosis upon arrival and went to work fixing the problem. It took him about forty minutes from start to finish. He charged $65 for the actual diagnosis and $55 for the repair for a total of $120. It was worth every penny, especially considering the fact that my home warranty company couldn't get anyone out for the repair for at least two weeks. I would definitely use GH Appliance repair again. Thanks George!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Pamela C.
12/2014
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: repaired REFRIGERATOR very polite, generally good communication - definitely use again

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$290

Lynda W.
12/2014
5.0
appliance repair
  + -1 more
Great!
Description of Work: Dishwasher was not draining. Problem had resolved itself by the time Bobby arrived, unbeknownst to me! Embarrassing for me, but a great relief. Service call charge was reasonable. recommending to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

JOHN C.
11/2014
4.0
appliance repair
  + -1 more
They replaced the part for me.
Description of Work: I ordered parts from them.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$74

Kristen G.
10/2014
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Technician came to the house the same day I called. Fixed the problem. Had all parts on the truck. Professional, will call again in the future when needed. Definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David W.
10/2014
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

elizabeth G.
09/2014
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Our washer tub came off the bracket during an unbalanced spin cycle. The young man arrived on time, was extremely polite and professional and fixed it quickly. As it turned out, there was a follow-on issue due to an irregular electrical connection which caused the control panel to not operate properly, but we assumed was due to it not being fully repaired. He returned and trouble-shooted until he discovered the problem to be our outlet. He did not charge for the return trip or the remedy. Great company! Very impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

christopher G.
09/2014
5.0
appliance repair
  + -1 more
prompt, did perfect job
Description of Work: replaced broken door on front load he washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lila G.
09/2014
2.0
appliance repair
  + -1 more
unknown
Description of Work: Had them come out to evaluate my Bosch Oven. Was told that the part was no longer available, but that they would search for it. Never heard back. They responded when I would call to check, but when they had a follow up and were supposed to get back to me 2 different times on locating the part, I never heard from them. Totally non-responsive to follow up.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0

$65

Response from G H Appliance Repair
This customer has an old Bosch oven that the part was not available. Due to the age of the unit the parts have not been made for several years. We informed the customer that we had not found a replacement part but if we found one we would let her know. We searched the internet and again informed her that we could not find one but if we do we will contact her. We did not find the part so we did not contact her. I hope Angie's list customers realize that we can not be held responsible for a customers unit that parts are no longer available. And it saddens me that they gave us a low score on a situation we had no control over.

Perry D.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My dishwasher had come loose from its mounting. A general home-repair man had been unable to fix the problem. The G&H guy made the repair in short order. He knew exactly what to do. It was a simple job, but required special knowledge. I was very pleased, would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Susan P.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced compressor. Very professional and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Joy E.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: A part on my 12-year-old washer broke...within 15 minutes he fixed it and was out the door. He was VERY prompt and called as he was on the way to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lise E.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very prompt and very professional. My only "complaint" (if you could call it that) is that it really only took him about 15 or 20 minutes, start to finish, to diagnose and repair the issue. The price seemed a bit high for that kind of time investment. We were extremely grateful to have the leak fixed, though, because we were heading out of town. The first couple of appliance repair places I tried couldn't get to us for days, and we considered just waiting until we got home to investigate the small puddle of water under the washing machine. Grateful he was available and that we didn't wait. Three weeks of a "small" leak could have been disastrous!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ruth M.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called GH and immediately spoke with a representative, I explained why I was calling and that my oven would come on but I was smelling gas, he told me what he thought it might be, that the glow bar was probably burn out. A day was set for the service to be done. Bobby arrive on the day that was scheduled, he called before arriving, he was very professional and friendly, upon looking at the oven and turning it on,the glow bar had burned out, it was replaced and checked out before Bobby left. I was very satisfied with the results and experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Melissa B.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Everyone I dealt with was absolutely wonderful. They actually care and you can tell. I would recommend GH appliance to everyone. Wonderful people!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis C.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed the Maytag washer's agitation problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$140

Leslie L.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My washer tub was not filling with water. The young man found some sediment between the washer hose and the machine, removed it and we're living happily ever after

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mike Y.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Found G&H on Angies List. Called on a Saturday for a dishwasher service. They tried hard to fix us in the following day. The repairman came on time. Addressed all of our issues with the dishwasher. Top notch service and diagnosis. Super professional. Will definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Scott D.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had a refrigerator/freezer problem --GH Appliance Repair analyzed and repaired the issue quickly and professionally. I will used them again with any appliance issues I have in the future...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Edwin H.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Laine L.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired gas stove leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen P.
03/2014
4.0
appliance repair
  + -1 more
.
Description of Work: Assessed garbage disposal issues and replaced entire unit.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small

FAQ

G H Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

G H Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, G H Appliance Repair does not offer free project estimates.
No, G H Appliance Repair does not offer eco-friendly accreditations.
No, G H Appliance Repair does not offer a senior discount.
No, G H Appliance Repair does not offer emergency services.
Yes, G H Appliance Repair offers warranties.
G H Appliance Repair offers the following services: Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers
roof Vent cleaning. Central air conditioners.

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM