G H Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small

About us

G H Appliance Repair has been serving the entire Hampton Roads area for more than 17 years. We now service from New Kent County to Virginia Beach. We are a locally owned and operated business that has customer service as our #1 priority. All of our repair work is guaranteed, and we make sure all work is done right the first time, every time. We also carry parts in our trucks to ensure fast, efficient service. Whether you need a refrigerator repaired or a dishwasher installed, we are the business for you. Call us today to set up a service appointment.

Business highlights

17 years of trusted experience
LGBTQ+ Friendly

Services we offer

Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers

Services we don't offer

roof Vent cleaning. Central air conditioners.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8383 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 251-275 of 383 reviews

Michael R.
09/2024
5.0
appliance repair
  + -1 more
Ok.
Description of Work: New appliance
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

JERRELL H.
12/2023
5.0
appliance repair
  + -1 more
Very professional
Description of Work: Diagnoses

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$105

Fletcher R.
05/2023
4.0
appliance repair
  + -1 more
Yes, it went ok
Description of Work: My defrost drain leaked.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jacqueline H.
02/2023
3.0
appliance repair
  + -1 more
Great job!
Description of Work: Change large gasket on front load washer

Rating CategoryRating out of 5
quality
1.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Robert S.
12/2020
3.0
appliance repair, small appliance repair
  + 0 more
Never heard from the company.
Description of Work: Microwave repair

Rating CategoryRating out of 5
responsiveness
1.0


Response from G H Appliance Repair
I greatly apologize. With covid-19 we are extremely busy. Most companies run 10-12 service calls a day, we are running 55-60 a day. My three awesome office admins are working very hard at responding to all voicemails. I am Sorry we missed your voice mail. Feel free to call us back and be sure to leave a message if we are on the other line with a customer. Happy Holidays! George

Randy V.
09/2020
5.0
small appliance repair
  + -1 more
Good efficient and courteous
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$313

Melinda S.
05/2020
5.0
appliance repair
  + -1 more
Easy fix and tips for future
Description of Work: Checked range burners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott M.
02/2013
5.0
appliance repair
  + -1 more
Called George first thing on the morning of 2/25. He picked up immediately. He was very responsive and cordial and after I described what I was seeing and asked whether I should even bother with a repair, he advised that it sounded like one of two things that were fixable for a lot less than a new fridge. As it turned out he was already at a job site about 4 miles frrom my house and was able to be on site to make the repair less than 2 hours after I called. It took him 5 minutes to diagnose and confirm that the problem was one of the two things we discussed earlier. 20 minutes after he arrived he was on his way and my fridge was working fine, including a detailed explination on how the part worked and why its failure caused what I was seeing. Price was very resonable, much cheaper than the GE option offered off of their website. I am very happy with his service and will definately call George for any future applicance issues I have.
Description of Work: Repaired Refridgerator that was not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Angela W.
02/2013
5.0
appliance repair
  + -1 more
.When I got home from work on Friday evening to prepare dinner everything in my refrigerator freezer was in a puddle and everything in my refrigerator was stinking, my refrigerator had stopped working. I knew that it was the weekend and I was not willing to pay the extra charges for a service call plus I had this new job presented of cleaning the mess of all this spoiled food. I checked Angie's list for an large appliance repair shop. GH Appliance Repair had rave reviews from several members. I called first thing Monday morning and spoke with George. He came the same day and found the problem quickly and had it running within an hour. He was professional and reasonable with the cost of the service provided.
Description of Work: Same day service and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro
$131.25

Frank M.
02/2013
5.0
appliance repair
  + -1 more
I called around 10 on a Saturday morning and was told a repairman would be at the house between 12-3pm Arrived as promised and corrected the dryer (new heating element) in 15 minutes. Also took the time to refit the vent hose and check several other aspects of the dryer. I was verhy impressed with the service asnd will definite use this Company again!!
Description of Work: Outstanding Service
Rating CategoryRating out of 5
Yes, I recommend this pro
$160

Stephen R.
01/2013
5.0
appliance repair
  + -1 more
Great job, fixed the washing machine in less than a hour. Was cheaper and better than I expected. I would recommend this service to all of my friends.
Description of Work: Fixed washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Catherine M.
01/2013
5.0
appliance repair
  + -1 more
My dryer started making a loud screeching noise. I called him on a Thursday and he came out the next day. He quickly took apart the dryer, determined the problem and identified the part I would need. Since it would not arrive until the following Tues, he put the dryer back together with a temporary repair that would get me through the weekend. I have never seen someone work as fast as he did! He was back the next week with the part and quickly replaced it. I was so impressed with his knowledge and work ethic. I will use him for all my appliance repairs from now on. I strongly recommend this company!
Description of Work: Dryer was making horrible noise
Rating CategoryRating out of 5
Yes, I recommend this pro
$129

Teresa N.
01/2013
5.0
appliance repair
  + -1 more
We have a rental home in Larchmont and the renters said the washing machine was acting up. I gave the renters the telephone number of G H Appliance repair and they made an appointment. The guy came and fixed the problem, which was only some type of adjustment and cleaning the hose. The repairman called me at work, explained everything to me, asked for my consent, fixed it and took my payment information over the phone. Excellent!
Description of Work: Fixed washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael P.
01/2013
5.0
appliance repair
  + -1 more
Excellent, George called as he said and advised he was in route, actually a bit ahead of schedule. George arrived about 9:45 AM He arrived and went right to work. You could tell from the way he approached the equipemnt this was not his first day on the job. George opened the dryer up, pulled out his meter and did his trouble shooting and within less than five minutes he identified the problem. George made the repair, cleaned up the interior of the dryer mechanical area and checked the operation of the dryer after the repair. I am experienced with working with repair tech's as I work in facility management for a national retial chain of stores. George was and is the type of guy you want to work on your equipment, honest and I think very fair and he was positive attitude the relates well with the customer. He explains what he is doing and how the mecahnics of the dryer works in a simple and clear way. This way you kind of understand what he is doing and what was defective thus needing repair. Look he could have told me this equipment needed several parts, how would I know? The dryer needed an $18.00 thermal fuse.. So he made me happy as the repair was 120.00 bucks but what is more important is he made my wife happy as she had one load of laundry in the dryer that was not dry and another in the washer that needed to be dried.George saved the day for me, who wants to go to a neighbors house to dry clothes or worst go to a filthy laundry mat. So for my experience.. GREAT JOB GH Appliance Repair.. you are now my go to company.. Thanks for being there. Oh by the way, the repair comes with a 90 day warranty for parts and labor. FANTASTIC..thanks George. keep this up and I am sure you and your company will develop a huge customer following.
Description of Work: Placed a call to GH Appliance, call answered by George.. polite and informative. Explained that my wife put clothes into our Whirlpool Duet Dryer and after the cycle ended the clothes were still wet. I placed the call on Saturday morning at 8:15 AM and George informed me that he charges 65.00 dollars for trip and determining proplem then he charges a labor fee and for parts needed. George informed me that he could perform service later the same day if I wanted . I was glad to hear that as I was expecting him to say he could schedule me for Monday or Tuesday, much better than I expected and no additional charge for a Saturday service call. George said he would be able to service around 10:00 am the same day, as he was in route to his next call and unless he ran into a larger than expected issue he would call me when he was in route from his next service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael B.
01/2013
5.0
appliance repair
  + -1 more
They were courteous and very prompt. Our washing machine was showing an error code that I could not find on the manufacturer website or the internet. The owner answered the phone and came the next day. He was prompt, very nice, professional, and a pleasure to deal with. Of course, the washing machine did not show the error code on the day of the visit, but he promised to return, at no service charge, if the error code returned. We would definitely call him again.
Description of Work: Attempted to fix the error code on an LG washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

PATRICIA D.
01/2013
5.0
appliance repair
  + -1 more
The guy came in and stood there for 2 seconds and knew the problem. He went to the truck to get a new coupler. He replaced and the washer has been working like a charm. This was very impressive to me for someone being able to turn on the washer and with in seconds he knew the problem. He was a young guy and he was very professional. He was very polite and extremely knowledgable. I would use him again and would recommend his services to others.
Description of Work: I had them repair a kennmore washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118.13

Dorothy Lee B.
01/2013
5.0
appliance repair
  + -1 more
I came home from work on Friday and found that my refrigerator had stopped working. I was in a hurry and scanned the list of repair persons and like this review. So, I called GH late that afternoon. He answered the phone, answered my questions and set a time to come look at the fridge on Sat. He was a tad bit late late but he did call and tell me he was finishing up another job and was near by and arrived within 20 minutes or so. Once he got here he wasted no time in finding the problem. And he had the part with him. Within 30 min. he was done and out the door and the fridge is working just fine. Professional Clean Courteous Reasonable Honest
Description of Work: The refrigerator stopped working ... a switch in the compressor had gone bad, this was the problem .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Carol D.
12/2012
5.0
appliance repair
  + -1 more
After having our kitchen remodeled (and our Bosch dishwasher moved to a different location in the kitchen) the "sanitized" light would no longer light up on the dishwasher. A friend recommended we call George with G & H. He scheduled us for the very next day, arrived on time, was personable and very professional. He was very thorough and did all that was possible to correct the problem, including reconnecting dishwasher hoses that the kitchen remodel person had connected incorrectly. As it turns out, even the manufacturer can't correct the problem. Bottom line: George was dealing with a problem that can't be repaired. He did all that could possibly be done and we will definitely hire him again for any and all appliance repair that we need.
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Clifford O.
12/2012
5.0
appliance repair
  + -1 more
I noticed a problem with the washer when it went into the spin cycle. For a couple of loads, I could restrt the cycle and it would spin the water out. Then it stopped doing any spin altogether. GH Services were selected from Angie's list primarily for a reasonable service fee and he was available within an hour of my call. The technician assessed the washer and determined that several parts needed to be replaced. The total cost for the parts and labor would run around $500. I decided that this was more than the washer was worth, so no repairs were made and I went out that afternoon and purchased an energy efficient washer based on the recommendation of the technician. We are still getting used to the fact that the new machine uses so much less water and it does not have an agitator. The clothes do appear to be getting clean though.
Description of Work: Clothes washer needed repair. GH Services determined that the sum of parts and labor would run around $500 so I elected to replace instead of repair. The technician was very friendly, prompt, and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Ed G.
12/2012
4.0
appliance repair
  + -1 more
They responded promptly, they came in, they told me what it would cost, and they solved it so I was happy.
Description of Work: G H Appliance Repair did some minor repairs to a dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lesley H.
11/2012
5.0
appliance repair
  + -1 more
They came out, looked at it and determined that it was just a small issue of an adjustment with nothing needing to be replaced. I was just charged for a service call. Happy with the service.
Description of Work: I was having problems with my Miele gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Patricia G.
11/2012
5.0
appliance repair
  + -1 more
I called and told him my GE fridge was not cooling properly. He was able to come the same day. He quickly assessed the problem (defrost heaters needed to be replaced) and defrosted the fridge so it would work temporarily until he could get the replacement part. He was very conscientious and did not leave any kind of mess. He was able to get the part the next morning and fix the problem. I felt the cost was reasonable and definitely better than paying for a new fridge. He even gave me sound advice on an extra fridge I have in my garage. I was impressed with the friendly, professional service. I will definitely use G H Appliance Repair again if needed.
Description of Work: The defrost heaters were replaced in my 15 yr. old. GE fridge. He did not have the parts on hand, but returned the next day to install the new ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

maureen K.
10/2012
5.0
appliance repair
  + -1 more
Outstanding service! I called on a Saturday, expecting to leave a message. Not only did George answer the phone, he was at my home within 2 hours. He quickly diagnosed that the glow bulb was the bad part (this is what I suspected the be the cause of the trouble). He had a replacement part in his truck. He was in and out of our home within an hour, and we now have a working stove again. I would not hesitate to recommend George to anyone needing appliance repair. If the need arises again, I will be calling him back.
Description of Work: Diagnosed and repaired non-functioning oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Douglas G.
09/2012
5.0
appliance repair
  + -1 more
My refrigerator had been malfunctioning for a week. I called GH Appliance on the morning of 9/21/12 and they came out that day. The repair person was very neat, clean, and professional. He was able to diagnose the problem and order the part. He also fixed the fridge temporarily until the part came in. AND he fixed my ice machine that had not worked for years. YAY ICE!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Gordon G.
11/2011
5.0
appliance repair, dryer vent cleaning
  + 0 more
Stellar job, by a stellar business/repairman. We will call G. H. Appliance Repair again in the future should we need an appliance repaired. Highly recommend this professional.
Description of Work: Mr. Haithcock repaired my washer and dryer...both. I needed to run an average load of clothes through 3 hours of drying time to get them dry. Mr. Haithcock told me that my dryer wasn't broken at all, it was the dryer vent that needed to be cleaned out. He did that and my dryer works perfectly just as he said it would. He could have said the dryer was broken and replaced parts but he didn't. He was perfectly honest and did a stellar job. The washer was also not working properly and he said it was only a minor electrical part that needed replacing. He could have replaced parts and made the job look like it was more involved but he was absolutely honest. He came on a weekend because it was the only time available for us then; he came when he said he would and was not late; he was very knowledgeable about my appliances; his work was completed when he said it would be; his estimate was exactly correct; his repair work was effective in fixing the appliances; he was professional, courteous, helpful and we will call him again for other appliance repairs we should have. We highly recommend G. H. Appliance Repair to anyone needing a trustworthy, reliable, honest, efficient and punctual repairman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small

FAQ

G H Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

G H Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, G H Appliance Repair does not offer free project estimates.
No, G H Appliance Repair does not offer eco-friendly accreditations.
No, G H Appliance Repair does not offer a senior discount.
No, G H Appliance Repair does not offer emergency services.
Yes, G H Appliance Repair offers warranties.
G H Appliance Repair offers the following services: Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers
roof Vent cleaning. Central air conditioners.

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM