G H Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small

About us

G H Appliance Repair has been serving the entire Hampton Roads area for more than 17 years. We now service from New Kent County to Virginia Beach. We are a locally owned and operated business that has customer service as our #1 priority. All of our repair work is guaranteed, and we make sure all work is done right the first time, every time. We also carry parts in our trucks to ensure fast, efficient service. Whether you need a refrigerator repaired or a dishwasher installed, we are the business for you. Call us today to set up a service appointment.

Business highlights

16 years of trusted experience
LGBTQ+ Friendly

Services we offer

Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers

Services we don't offer

roof Vent cleaning. Central air conditioners.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8383 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 383 reviews

LAURA S.
06/2020
5.0
appliance repair
  + -1 more
Very courteous and professional. Very pleased.
Description of Work: Repair on 2011 Samsung Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Mary K.
05/2020
5.0
appliance repair
  + -1 more
He was very thorough and explained what was going on with my washer. My initial problem was a leak however he evaluated the washer and showed me the barrel was not stable thus it was not worth repairing.
Description of Work: He evaluated my washing machine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronald S.
05/2020
5.0
appliance repair
  + -1 more
Very responsive! Quickly analyzed the problem, ordered the part and installed it the next day! Highly recommend them!
Description of Work: Repair Samsung refrigerator ice maker leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce T.
04/2020
5.0
appliance repair
  + -1 more
The problem was solved over the phone without a service call. I will definitely use them again for any other repair work. Great service and really appreciate the quick tip I was given to solve the problem!!!!
Description of Work: Touch pad on GE electric oven was not working.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry S.
04/2020
5.0
appliance repair
  + -1 more
Great. Fixed it very quick and went got the part from another truck. Quick response. Nice guy. Would recommend very highly. We will calling anytime we have another problem. .
Description of Work: refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Edward F.
04/2020
5.0
appliance repair
  + -1 more
Great! Technician arrived on time, and diagnosed the problem within 15 minutes, and ordered part over his cell phone, which was supposed to be picked up the next afternoon. Problem was the parts dealer closed early that day because of the pandemic. Technician informed me that he had ordered the part from another source and it would be delivered to his home address. The part was delivered the next day, and technician called and was at the house within an hour, and had the freezer fixed within 30 minutes. All at the agreed price. I repeat, service and technician were both GREAT!
Description of Work: Freezer shut down. Found and replaced defective thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142.1

Anne R.
04/2020
1.0
appliance repair
  + -1 more
GH Appliance Repair did not return our phone call.
Description of Work: We needed an LG washing machine repaired.

Rating CategoryRating out of 5
responsiveness
1.0


Response from G H Appliance Repair
Well, I do apologise. We average receiving or making a call every 5 minutes from 8 am to 6 pm. If you ever don't reach us. Angie's list is great, because you can message , email and send a request through Angie's list. If you still need you washer repaired call you can reach us at phone 757-535-5649 text 756-535-5649 email ghappliancerepair@gmail.com web www.ghappliancerepair.com or from your Angie's list app hope you will be safe in these covad 19 times

Dona O.
03/2020
5.0
appliance repair
  + -1 more
Excellent company to work with, I would refer them to anyone.
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephen D.
03/2020
5.0
small appliance repair
  + -1 more
Two hiccups; 1st trip they brought the wrong hood; second trip the right hood had been damaged in shipment. Third trip worked great. Took only 20 minutes to install and test.
Description of Work: replace oven exhaust fan and hood

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Denise C.
02/2020
5.0
appliance repair
  + -1 more
Had part with him and it was taken care of on one trip call. Technician was polite, informative about what he was doing and why. This was a repair I was dreading that turned out to be a pleasant one.
Description of Work: Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

susan O.
02/2020
1.0
appliance repair
  + -1 more
It didn't. We discussed a price, I advd I had serv fee but not money for repair if it was a pump. It was suggested that his service people come out to see what was needed and when i go money for what needed to be done, I could call back and a service person would come back out. When I called the following day --- a couple of time , no one called me back. I a couple of times, Then Arthur Few called me from Fewman Service and Repair and was at my location in an hour. Arthur fixed the problem . I never recd a call back from GH. Not even to tell me they didn't want to do the job. Arthur was much more reasonable with his service fee of 55.00 while GH quoted 75.00.
Description of Work: never returned call i made to him the next day

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$75

pete W.
02/2020
5.0
appliance repair
  + -1 more
Everything went smoothly. Would highly recommend this company to others.
Description of Work: Replaced compressor, fixed ice making machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol F.
01/2020
5.0
appliance repair
  + -1 more
He checked the washer and confirmed what we thought was the problem. He was honest telling me that it would be very expensive to repair ,but if I wanted it repaired he would do it. My husband and I had researched what we thought was the problem and knew it would not be worth the repair bill. He confirmed that was the case. I appreciate the honesty. I will use them again if the need arises and highly recommend the company.
Description of Work: Washer check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bud J.
01/2020
1.0
appliance repair
  + -1 more
Very quick initial response but non-responsive since; called office on Friday, December 13, and a polite, knowledgeable technician was on-site the next day to assess. Asked that the repair be done on or before Thursday, December 19, subject to parts availability; technician was to call on Monday or Tuesday, December 16 or 17, to give parts availability. As I had not gotten any calls by December 18, I left a voice mail for the technician that day to reschedule the work after the holidays. Despite voice mails to the technician on December 31, and to the office on January 8, and January 11, have had no further contact. Based on their non-responses I'm going elsewhere.
Description of Work: Repair GE Monogram propane cooktop

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Response from G H Appliance Repair
[Member Name Removed], I do apologize. However, the technician notified you that part was factory order which takes 7-10 days. You informed us you were going to be out of town for the holiday's and you would schedule when you get back in town. Our office received a call from you when we returned. We varified we had the part in hand and we have been trying to get a hold of you since. The part is still sitting my technicians truck. We can't install the part and repair your cooktop, if we can't get a hold of you. Please call our office number is 757-535-5649. You can also email and message us through Angie's list. Hope to hear from you soon. George

Barbara S.
01/2020
5.0
appliance repair
  + -1 more
Company new exactly the problem and came with repair parts.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancylynn M.
12/2019
5.0
appliance repair
  + -1 more
Excellent. George was very responsive on the phone and the service tech, Corey was on time, polite and quick. Highly recommend.
Description of Work: Repaired refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lynne P.
12/2019
5.0
appliance repair
  + -1 more
Call them. You can trust them. I've already posted a review for the refrigerator. When another company left me hanging last Christmas, G H came to the rescue. Where the other company told me I'd have to have a repair and left me hanging for over a week for parts that the company could never get, Cory from G H told me in 5 min. that a repair would not work. I had to get a new refrigerator, but I appreciated his speed and honesty. My dishwasher is now making a funny noise during part of the cycle, so I immediately called G H. Cory was scheduled with me again. This time we talked on the phone and I was able to describe more clearly what was happening, He immediately diagnosed the problem and told me that he could fix it, but it would take time to get a part and the repair would be more than just buying a new machine. Again, I appreciated his honesty and took his advice, so he never came to the house. I would rather deal with an honest person and pay whatever it costs (or doesn't). The next time I need an appliance worked on, G H will be my first call.
Description of Work: Refrigerator and dish washer repair

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann S.
12/2019
5.0
appliance repair
  + -1 more
Experience with the company was very good
Description of Work: Company came out last Thursday or Friday and then came back Monday to replace controller board, and then came back again on the 19th to replace the motor
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Yvonne B.
11/2019
5.0
appliance repair
  + -1 more
My repairman was on time, very friendly and professional.
Description of Work: Heater replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Steve F.
11/2019
5.0
appliance repair, small appliance repair
  + 0 more
Very well. Both appliance repairmen who came to my house were very professional.
Description of Work: Changing out of burners on my gas range.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Matt B.
11/2019
1.0
appliance repair
  + -1 more
Did not show up for scheduled appointment.
Description of Work: Repair appt
Rating CategoryRating out of 5

Response from G H Appliance Repair
I do apologise we did not show up on friday. We had you on our Monday schedule. I went back and checked out paper notes of our conversation. It also say Monday. I do greatly apologise for the mix up. I must of write Monday next to your call on accedent. We help 45 customers a day. No one is perfect but we try our best. I hope you were able to get your unit repaired and have a Happy Thanksgiving.

David H.
11/2019
5.0
appliance repair
  + -1 more
Brandon came to the house and quickly troubleshot and repaired my oven. He was professional, courteous and willing to answer my questions. Highly recommend Brandon and G H Appliance Repair.
Description of Work: Oven Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from G H Appliance Repair
Thank you for the review! Brandon is a great asset to our company. George

Pamela C.
10/2019
5.0
appliance repair
  + -1 more
Went well, he was very prompt, efficient, friendly yet professional!
Description of Work: Correct problem we were having with our refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dave J.
08/2019
5.0
appliance repair
  + -1 more
Recommend GH without reservation. Knowledgeable tech and dedicated office staff. They now have a permanent place on my contacts for the future.
Description of Work: Washer diagnosis and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vernon H.
07/2019
5.0
appliance repair
  + -1 more
Great. On time, professional and reasonable cost.
Description of Work: Refrigerator Water Dispenser
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small

FAQ

G H Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

G H Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, G H Appliance Repair does not offer free project estimates.
No, G H Appliance Repair does not offer eco-friendly accreditations.
No, G H Appliance Repair does not offer a senior discount.
No, G H Appliance Repair does not offer emergency services.
Yes, G H Appliance Repair offers warranties.
G H Appliance Repair offers the following services: Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers
roof Vent cleaning. Central air conditioners.

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM