Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small
About us
G H Appliance Repair has been serving the entire Hampton Roads area for more than 17 years. We now service from New Kent County to Virginia Beach. We are a locally owned and operated business that has customer service as our #1 priority. All of our repair work is guaranteed, and we make sure all work is done right the first time, every time. We also carry parts in our trucks to ensure fast, efficient service. Whether you need a refrigerator repaired or a dishwasher installed, we are the business for you. Call us today to set up a service appointment.
They were fantastic! I called them and the work was done within 3 hours!
Description of Work: They came out to replace a heater coil in our oven!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelly W.
03/2014
5.0
appliance repair
 + -1 more
What an awesome experience with GH! Excellent work, reliable arrival, extra effort on looking at other appliances while here....could not recommend this company more! Thank you G H !
Description of Work: Wine refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Jacob B.
03/2014
5.0
appliance repair
 + -1 more
I called this morning to request service. I spoke with George, who provided me with an appointment for today. He was courteous. Will, the service technician, arrived on time. He was professional, polite, and quickly able to diagnoses the problem. Furthermore, he guided me through the process to help me understand how to correct the problem, in the event that it happens again. The price was reasonable. I will absolutely be a return customer.
Description of Work: Diagnosed and cleaned clogged drain of washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$104
April C.
02/2014
5.0
appliance repair
 + -1 more
Emailed provider through Angie's List at 0725. He responded at 0732 with a number for me to call. After having me discribe the problem he told me he would be more than happy to come out however it would cost more to fix the problem than to replace the unit. He then gave me advice on who to call to get the company (Whirlpool) to fix the problem or if I needed to buy a new unit what company was having the least problems with what units. He was very polite, prompt, and knowledgeable. Very pleasant to talk with and seemed very trustworthy.
Description of Work: Gave advice about a rear bearing problem with a whirlpool front-loader.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary W.
02/2014
5.0
appliance repair
 + -1 more
George got the part and fixed it the same day I called!
Description of Work: The latch that opens the dishwasher broke.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Elizabeth D.
02/2014
5.0
appliance repair
 + -1 more
George was able to make a same day service call. He arrived promptly. he quickly diagnosed the problem with my refrigerator as a leak in the sealed system and advised me to contact Kitchenaid for the repair as the machine was still under warranty. My only regret is that now I have to deal with Kitchenaid instead of George.
Description of Work: George performed diagnostics on my 2 year-old Kitchenaid refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Jo Ann K.
02/2014
5.0
appliance repair
 + -1 more
Great job! You could tell he knew what he was doing. It took 2 visits because parts had to be ordered, but I was only charged for one service call. I was told to allow 10 days for parts and he would call and schedule a time to install them. I received a call on the 10th day and an appointment was set up for the very next day.
Description of Work: I had a problem with my washer and dryer.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
MELVIN H.
01/2014
5.0
appliance repair
 + -1 more
G H Appliance repair came out and replaced the heating element on our Samsung dryer. They also re-cleaned out dryer vent, that was previously not done 100% by a previous service provider. | |The whole process went very well, and the technician was very professional. I would be more than willing to use these guys for future repair needs.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$256
June P.
01/2014
5.0
appliance repair
 + -1 more
I could not be happier with the service or the repair man. Very respectful, polite and professional. I would recommend the company to all my friends. I will always be contacting them in the future for any of need appliance repairs. They are great.
Description of Work: Replaced Dishwasher Detergent Dispenser. I called them around noon yesterday and ask them some questions and agreed to have them come and fix the machine on Wednesday (today). Due to the inclement weather forecast for today they call me back about 2 hours after I placed the call and said they could come out then in case the weather snowed everyone in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Debbi H.
01/2014
5.0
appliance repair
 + -1 more
Contractor returned call promptly. Gave a time that he would call that evening for an appt. time and he called as promised. Had appt. for the next day and showed up. Had to order part but had it the next day after that. Very responsive, very courteous. Will use again if needed.
Description of Work: Replaced part that was preventing our washer from draining the fabric softener. Clean lint from dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Michael F.
01/2014
5.0
appliance repair
 + -1 more
I called the number listed on Angies list and George the owner answered. He was very friendly, said he could have someone come out whenever it was convenient for me and replace the rubber gasket on my front loading washer. He gave me the price of the part, labor, and quote including the discount from the coupon on Angies list. It was the cheapest after calling for a few quotes. HIs tech, William, came on the day and time requested and replaced the and part. He was friendly and invited me to watch him if I wanted too. Everything from start to finish was professional and the quality of work was outstanding. I will definitely call these guys again.
Description of Work: Replaced the rubber "below", gasket in our whirlpool from goading washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Scott M.
12/2013
5.0
small appliance repair
 + -1 more
I called George and described the problem to him over the phone because I needed to figure out whether it was worth trying to get it repaired. He has a pretty good idea of what the problem was based on our discussion and thought it could be fixed for about $100 or so. He was willing to come out the same day, but I had to set the appointment up for two days later due to my work schedule. He advised they would call me the night before between 7 - 8 to tell me the time frame they would be by. Will called me at 730 as promised and told me the technician would be by. between 11 - 1 and would call before he arrived. Bobby called me at 1055 advising he was 15 minutes away. He immediately diagnosed the problem which was exactly what George said he thought it was and had the stuff he needed to fix it on the spot. It took him about 45 minutes to do the work and he cleaned up the area before he left. Bobby was polite and knowledgeable and very thorough. This is the second time this year I have called GH Appliance Repair to repair an appliance with the exact same result - calling when they say they will call, arriving when they way they will arrive, and actually fixing the problem for a reasonable price. I would not hesitate to call them again for any needed appliance repairs. All three people I talked to were on teh same sheet of music. Thanks Bobby for a job well done!
Description of Work: Repaired freezer in a refrigerator/freezer unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
LYNN C.
12/2013
5.0
appliance repair
 + -1 more
They came the SAME day I called for service. I was so excited to have my ice maker repaired too, it's the little things in life sometimes that are so big. I've been opening the freezer door forever having to take the ice out of the bin because it was not dropping down through the outside of the door properly. I was happy to know the ice maker needed a new part too and it wasn't just jammed. The part was replaced right then, the ice was saved and I was having ice out of the door again. I asked if they could go ahead and replace the water filter since they were there. They did that as well, had the filter available right then! Very friendly, efficient service!
Description of Work: Repaired ice maker and replaced water filter in refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$173
Mildred F.
12/2013
5.0
appliance repair
 + -1 more
Great customer service. Called back same day and took our info. Called that evening by 7pm as promised and gave us time for next day repairs. Called again next day to confirm, and then called again to say he was on his way. Awesome!
Description of Work: George came out and fixed our dryer. While he was here he checked and fixed the ice machine in our refrigerator. The icemaker was just a passing comment and he fixed it on the spot. Cordial, professional, ON TIME!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Aditya R.
12/2013
5.0
appliance repair
 + -1 more
Excellent. Very professional, punctual, and prompt service. Got an appointment within 2 days.Definitely recommend this provider
Description of Work: Installed new appliances - Dishwasher and Over the range microwave
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Larnell T.
11/2013
5.0
appliance repair
 + -1 more
GH came on time ready to work. The repair was completed in a timely manner and done right the first time. Thank you.
Description of Work: They repaired our Kenmore washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Richard P.
11/2013
5.0
appliance repair
 + -1 more
I repairman was on time. He quickly diagnosed to problem, and even had the replacement part in his van to fix the unit. While I have no idea if the price for the part that he replaced was fair or not, I am not complaining. The refrigerator is now working, and their service was excellent. I could not be more pleased with their service. I would use them again.cond home
Description of Work: Repaired a refrigerator that was not cooling.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Carla C.
11/2013
5.0
appliance repair
 + -1 more
I chose GH Applicance Repair based on Angie's List reviews. I was not disappointed!! I called GH in the morning and had an appointment scheduled for the same day. George was running a bit behind, but called me to let me know. When he came a short while later, he quickly diagnosed the problem, cleared out the ice "puddles" in my freezer compartment (this is a side-by-side model), opened the back of the fridge, cleared out the evaporator hose from 11 years of lint. He then cleaned the condenser, rechecked the evaporator drain in freezer and pronounced her well:) George also checked the door seals and temp. settings. All in all, this was a pleasant experience, with a knowledgeable and personable repair professional. I would not hesitate to use him again and he also repairs dishwashers, washers, dryers and microwaves. This one is a keeper!! Thank you so much, George, and thank you Angie's List.
Description of Work: After diagnosing the problem, George cleared the evaporator hose, cleaned the condenser and tested the evaporator drain to make sure it was clear. I was concerned this might be a bigger issue (fridge is 11 years old), but thankful the repair was easy and not costly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
bobby C.
11/2013
5.0
appliance repair
 + -1 more
Will was great! He showed up on time and did the work without any issues. I was worried that we might have to purchase a new fridge, but he was able to replace a few parts for us. They even tried to do some trouble shooting over the phone which really impressed me! Fridge works great now...thanks!
Description of Work: Refrigerator was not working. They came out and made repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Keri-Lynn H.
10/2013
5.0
appliance repair
 + -1 more
He was able to come over the same day that I called. He was professional and completed the job quickly. I called other companies and his prices were similar. I would hire him again.
Description of Work: George fixed our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Karen and Leonard C.
10/2013
5.0
appliance repair
 + -1 more
He is very quick, prompt, courteous, thorough, and clean. He had to order a part but for the mean time he did grease the part to prevent the loud squeaking noise for the meanwhile. I asked if I could watch and you could tell he knew what he was doing and was very knowledgeable and professional. I was extremely pleased.
Description of Work: Fixed my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
Christine M.
10/2013
5.0
appliance repair
 + -1 more
I explained most of this above, The job took about 15 minutes. My washer has been working all week and I do about 4 loads of laundry a day.
Description of Work: My LG washer was not spinning or turning. He came reset the circuit board and explained the inner workings of my machine. Also gave me an estatimate of replacing the circuit board if my problemcontinues to happen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
FRANCES W.
10/2013
5.0
appliance repair
 + -1 more
When I called G H in the early afternoon, my call was returned promptly and I was given an appointment for later that day, for which I was not only impressed but also very grateful since the washer had left me in a mess. Everyone I dealt with was very pleasant and William was able to diagnose the problem quite quickly. I was also very happy to know that, because the lid part failure is apparently a common occurrence, the replacement part was readily available from the service truck and did not involve any ordering and waiting for installation. I also appreciated being called by William to let me know when he was on his way to my house, and he certainly showed up in the window that I'd be given earlier. I would not hesitate to use G H in the future.
Description of Work: My pretty old clothes washer had stopped in mid-cycle and would only agitate no matter which phase of the cycle was selected. I was left with a tub full of dirty water and a pile of wet, soapy clothes. When the service man arrived, he immediately identified the problem as simply a lid mechanism that was no longer working and, fortunately, he had a replacement part in his truck. He installed the new part quite efficiently and the washer has worked perfectly since then.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$146
Gale C.
09/2013
5.0
appliance repair
 + -1 more
The technician came promptly and identified a broken part. He put the part on order and returned when the part came in. He was prompt and courteous. He compared the broken part to the new part and showed me what the problem was. I will definitely use this company again when I need an appliance repaired.
Description of Work: Fixed washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mark P.
09/2013
5.0
appliance repair
 + -1 more
Excellent job. I guess this is a fairly common problem with this brand but, I can't complain-the washer is 12 years old. Anyway, paying $200 rather than buying a new mixed match for me is the better option. This is the only problem I've ever had with the pair. Look forward to several more years. Will call G H Appliance for any repair in the future.
Description of Work: Fixed Washing Machine that started making a loud noise. Installed new drain pump on older Maytag Performa.
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Service Categories
Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small
FAQ
G H Appliance Repair is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
G H Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, G H Appliance Repair does not offer free project estimates.
No, G H Appliance Repair does not offer eco-friendly accreditations.
No, G H Appliance Repair does not offer a senior discount.
No, G H Appliance Repair does not offer emergency services.
Yes, G H Appliance Repair offers warranties.
G H Appliance Repair offers the following services: Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers
roof Vent cleaning. Central air conditioners.
Contact information
5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692