G H Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small

About us

G H Appliance Repair has been serving the entire Hampton Roads area for more than 17 years. We now service from New Kent County to Virginia Beach. We are a locally owned and operated business that has customer service as our #1 priority. All of our repair work is guaranteed, and we make sure all work is done right the first time, every time. We also carry parts in our trucks to ensure fast, efficient service. Whether you need a refrigerator repaired or a dishwasher installed, we are the business for you. Call us today to set up a service appointment.

Business highlights

17 years of trusted experience
LGBTQ+ Friendly

Services we offer

Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers

Services we don't offer

roof Vent cleaning. Central air conditioners.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8383 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 126-150 of 383 reviews

James F.
02/2016
5.0
appliance repair
  + -1 more
This was for the repair of a gas dryer in a rental house we own so we needed to work around the family schedule of the renters. The firm scheduled arrival within 24 hours of our call, arrived on time and called before arrival, cooperative and went right to work. Fixed the problem and had needed parts on his van. Was neat and cleaned up afterward. Pleasant and clean and clearly knew what he was doing.
Description of Work: Repaired/replaced parts on gas clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Deborah H.
01/2016
5.0
appliance repair
  + -1 more
I called on Monday afternoon, got a call Monday night and was scheduled for Tuesday. The repairman (Bobby) came out and assess the problem -- the computer board was shorted out (due to a thunderstorm). They ordered the part - told me approximately how much the total would be. I got a call Wednesday night to say that the part was in and scheduled to come out on Thursday. Brandon was in and out in about 30 minutes! Everyone I dealt with were kind and professional! .I will definitely use them again! Highly recommend!
Description of Work: Replaced the computer board on my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Shannon L.
12/2015
5.0
appliance repair
  + -1 more
The technician was able to figure out the issue very quickly and replaced it with a part from his truck. He was hear less than an hour and we were all set.
Description of Work: Installed new fill valve on dishwasher as it was stuck open and was leaking on the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181.75

Stefaan B.
12/2015
5.0
appliance repair
  + -1 more
Georges, the owner came by for a service call to fix my GE fridge/freezer which was loosing cooling capacity. Replaced the heater and defrosted the evaporator. Tested the unit. Do not look any further for a appliance repair company with excellent service and good pricing. I will not use anybody else!
Description of Work: Fixed my fridge/freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kimberly S.
11/2015
5.0
appliance repair
  + -1 more
This company was extremely helpful and professional on the initial call. They came when they said they would. Repairman had to leave to get needed part, usually that would worry us, however he left his tools here and came back in a timely manner. Our refrigerator is repaired and we are happy. We will be using this company again in the near future.
Description of Work: Repaired our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

JO ANNE B.
11/2015
5.0
appliance repair
  + -1 more
Service went very well. I would use GH Appliance again for a repair and recommend them to others. Punctual,professional, the service was quality.
Description of Work: Repair freezer side of refriegerator and replace grille water filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Ryan K.
11/2015
5.0
appliance repair
  + -1 more
I scheduled through Angie's list online and received a call within 5 minutes. Tech came out the next day on time as scheduled. Tech was very quick and knowledgeable ordered part and replaced it. Dishwasher works like normal again. Would recommend A+
Description of Work: replace motor for dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$282

Gary R.
11/2015
5.0
appliance repair
  + -1 more
It was super. The technician was prompt, courteous, skilled, and quickly solved the problem and made the repair. He explained everything clearly and succinctly. This was an exceptional service call.
Description of Work: The technician arrived promptly as scheduled. He performed initial troubleshooting, identified the problem, and repaired the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Holly K.
10/2015
5.0
appliance repair
  + -1 more
Will definitely use G.H. Appliance in the future. They stand by their work and are very professional.
Description of Work: Had a problem with refrigerator (fan motor) approximately six weeks ago. Brandon serviced and said that it could last for a long time or could freeze up again. The motor froze up again. I called George and he scheduled an appointment the next day. He replaced the motor and only charged for the part (no labor). Fridge is running again and no loss of food.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52

HAL G.
09/2015
5.0
appliance repair
  + -1 more
He's the best. I'm a Landlord (have never actually met him) and it was super easy to work with him.
Description of Work: Repair of leak on Washing Maching pump. This guy (George) is fantastic. Super fast and reasonable. Hard to find guys like this anymore.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Timothy R.
09/2015
5.0
appliance repair, electrician
  + 0 more
The circuit board to my oven shorted out last week. I then bought a board thinking I could fix it myself until I saw the burned wire. Thinking I would have to replace the harness, I went to Angie's List to find a professional. I sent G H Appliance a message via Angie's List this past Sunday. I was amazed that they responded back to me that same day! I then forwarded them pictures of the problem (shorted out circuit board with burned wire) and they told me that they could repair the wiring so I wouldn't have to buy a new harness (saved $50 there), but I would also need a new board. I told them I already had the board so we talked yesterday morning and they came out today giving me a two hour window. They were on time, fixed the wire and had my stove up and running in 15 minutes. Their service tech, Bobby, was very polite and didn't waste any time getting the job done. I'll be sure to call them again should a need arise!
Description of Work: They repaired my Kenmore oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

MICHELE W.
09/2015
5.0
appliance repair
  + -1 more
Brandon and the Co. he represents gets all AAA Tech was Polite Determine problem within 10mins of arrival. Happy to answer any of my questions. Brandon was knowledgeable and if he didn't know he called dispatch for further assistance. I've had other Co. but Techs did just enough and poorly at best. GH Appliance & their Tech Brandon what more can I say This was the type of service I've been looking for several years but sadly other providers didn't seem to get this simple concept.
Description of Work: Fix washer older model leaking water and stove range top burners not heating consistantly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Amanda S.
08/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
I had to work the day George came to fix my water dispenser and clean my dryer vent. My mother was here and was able to let him in to do his work. She said that George was very punctual and polite. He got right to work and was able to diagnose the problem with my ice maker very quickly. He checked the whole dryer vent system and cleaned it. He was very thorough. No complaints from my mom so none from me! I wish I had contacted him years ago to deal with my water dispenser! I can fix a lot of things myself, but couldn't figure out what was up with it. Now, my water dispenser is working like a charm! Thank you! I would highly recommend GH Appliance repair!
Description of Work: Fixed my water dispenser and checked and cleaned my dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Garland H.
08/2015
5.0
appliance repair
  + -1 more
Outstanding Service!! My oven went out at 2:30 p.m. on a Thursday with company coming for the weekend. I called George at G & H Appliance repair and after giving him my model number and the symptoms he said he was 99 percent sure it was my control board, unfortunately the most expensive part of the oven. However, he said if I gave him the go ahead by 3:00 p.m. he could overnight the part and have it the next day and if that was not the problem I did not have to purchase the part. After a quick check online for the cost of a new convection oven vs. repair price it would have cost me over $1,000 dollars to replace. So I thought a $400.00 estimated charge was very reasonable since the control board part cost $271.00 which was less than I could have purchased from Sears at $303.00 As promised, G & H came out the next afternoon within their time window with an advance call. The problem was the control board. Labor $50, service call $70. And all fixed within 24 hours with the part needed not even in town when I first called! Above and beyond the call of duty in cost, service, and professionalism! George, you now have a lifetime customer for all my appliances. Thank you!!
Description of Work: Replaced the control board on my eleven year old Kenmore convection oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tammy S.
08/2015
5.0
appliance repair
  + -1 more
Bobby was quick with repairs and clean up.
Description of Work: The freezer was not working. All the food was defrosting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Simone C.
08/2015
5.0
appliance repair
  + -1 more
They did a great job for me. I thought his service was really good and I would use his service again.
Description of Work: I used G H Appliance Repair to repair the capacitor that went bad on my washing machine. He repaired the part and gave me some pointers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Holly K.
07/2015
5.0
appliance repair
  + -1 more
I called on Monday and requested a service call (not an emergency). Appointment was scheduled for the next day! I was given a three-hour time frame (1-4p) and received a call from Brandon at approx. 3:30 advising that he was on his way and he arrived in just a few minutes. He asked me to describe the problem and helped me unload the freezer (wasn't much in it because i had a large bag of ice there to keep it cold). The fan had frozen up and the fridge was not defrosting properly. He melted all of the frost and removed the back panel. He took the fan apart and advised that he could fix and lube it with the proviso that if it happened again we would have to replace it. The fridge immediately went back to normal (yeah). He cleaned everything up and said that if it failed again he would come back and not charge a service call. It was a wonderful experience and the charge was less than half of what I expected. The fridge is still running just fine.
Description of Work: Repaired refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Gary P.
07/2015
4.0
appliance repair
  + -1 more
They have done work on our dishwasher and refrigerator. They have done excellent work.
Description of Work: I used G H Appliance Repair to work on my dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$110

Hiliary W.
07/2015
5.0
appliance repair
  + -1 more
It went well. The technician discovered the problem very quickly, which happened to be a very simple fix. He was in and out in no time and the price was right.
Description of Work: Fix the freezer door that was no shutting completely

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mark G.
06/2015
5.0
appliance repair
  + -1 more
Very professional guys. Had a good experience with them. I'd use (and already have) them again when something breaks.
Description of Work: Changed lid switch in washing machine. One week later my fridge french door flap broke and they came out to fix it for $169.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Andrea L.
06/2015
4.0
appliance repair
  + -1 more
Not really sure the problem is fixed but I don't feel it is totally the repair technicians fault since Samsung really didn't have an answer either. Repair Tech says I do have 90 day warranty to call back if the problem persists. Waiting to see what happens.
Description of Work: Issues with Samsung Ice Maker - he checked out the ice maker also called Samsung. My ice maker keeps building up frost and then doesn't make ice very well. He wasn't really sure what the issue was he called Samsung to ask them. They said they have been having issues with their ice makers. Samsung really didn't have an answer to fix. All they told him to do was try to stretch out the hose that the water flows through that there have been issues with it sprinkling water when it fills the ice maker and causing frost.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jennifer E.
06/2015
5.0
appliance repair
  + -1 more
George called me back within 8 hours of when I left a message about my need for an appliance repair. I had ordered the part but just needed someone to install it. We made an appointment for later in the week and he said he'd call the night before to make sure the part had come in. Sure enough, he called and confirmed and told me when the technician would be there the next day. The tech also called about 30 minutes before he came to confirm. The tech was very professional and efficient and he was done in less than 30 minutes. I would definitely use GH Appliance Review again!
Description of Work: Installed a new burner in our glasstop range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Diana B.
06/2015
5.0
appliance repair
  + -1 more
He was very fast, efficient and friendly.
Description of Work: He defrosted refrigerator fan which had a large chunk of ice on it & changed out a gasket.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Sherry C.
05/2015
5.0
appliance repair
  + -1 more
Everything went well. Tech was on time, fixed the problem and he left. Very nice man. My husband and I we will use his services again.
Description of Work: Replaced element in stove. We discussed repairing refrigerator in garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Jeremy L.
05/2015
5.0
appliance repair
  + -1 more
Very punctual, reasonably priced, honest.
Description of Work: Replace heating element

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small

FAQ

G H Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

G H Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, G H Appliance Repair does not offer free project estimates.
No, G H Appliance Repair does not offer eco-friendly accreditations.
No, G H Appliance Repair does not offer a senior discount.
No, G H Appliance Repair does not offer emergency services.
Yes, G H Appliance Repair offers warranties.
G H Appliance Repair offers the following services: Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers
roof Vent cleaning. Central air conditioners.

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM