G H Appliance Repair

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small

About us

G H Appliance Repair has been serving the entire Hampton Roads area for more than 17 years. We now service from New Kent County to Virginia Beach. We are a locally owned and operated business that has customer service as our #1 priority. All of our repair work is guaranteed, and we make sure all work is done right the first time, every time. We also carry parts in our trucks to ensure fast, efficient service. Whether you need a refrigerator repaired or a dishwasher installed, we are the business for you. Call us today to set up a service appointment.

Business highlights

17 years of trusted experience
LGBTQ+ Friendly

Services we offer

Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers

Services we don't offer

roof Vent cleaning. Central air conditioners.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8383 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 101-125 of 383 reviews

Heather I.
05/2017
5.0
appliance repair
  + -1 more
Professional, timely, and reasonably priced.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Chris F.
04/2017
5.0
appliance repair
  + -1 more
Excellent. Did a great job and left no debris.
Description of Work: Repair refrigerator that would not maintain proper temperature after a storm. Replaced fried circuit board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas S.
04/2017
5.0
appliance repair
  + -1 more
A+++ Excellent. George (the owner), came to my house within an hour of my phone call. He immediately identified the problem, secured the water source to stop the leak, and placed the broken part on order. He also cleaned up all spilled water inside and out of the freezer. The day the part arrived, he installed it. Again, everything was extremely fast and expertly done. As long as I live in this area, I won't need to look for another company. 100% recommend to everyone else. I wish all contractors were this good.
Description of Work: The ice maker in my fridge/freezer was leaking water faster that it could freeze. I didn't know that at the time. I though the compressor or thermostat was malfunctioning, and melting the ice in the drawer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah T.
04/2017
5.0
appliance repair
  + -1 more
Very nice technician, friendly efficient and did a great job. Reasonably priced! We are very pleased and will call again when the need arises.
Description of Work: My dishwasher was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Marcus W.
04/2017
5.0
appliance repair, small appliance repair
  + 0 more
Prompt, friendly, professional. Assessment of problems, and material needed to rectify, was quick, as was the repair. Cost was fair, and about what I expected, though I have no benchmark to compare. The technician was up front about price and time to execute repairs-I was pleased, and would hire again if the need arises.
Description of Work: Two unrelated jobs: garbage disposal repair/replacement, gas dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

David S.
03/2017
5.0
appliance repair
  + -1 more
The technician tested the refrigerator and outlet for electrical faults. Finding no issues recommended cleaning refrigerator compressor and electricals due to refrigerator being in the garage. No problems since the service call.
Description of Work: Refrigerator kept popping the circuit breaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Alan T.
03/2017
5.0
appliance repair
  + -1 more
I found them to be honest and quickly got us operational again.
Description of Work: They fixed a LG clothes dryer that had stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

James G.
03/2017
5.0
appliance repair
  + -1 more
Excellent service. Showed on time. Efficiently diagnosed and repaired problem. They even had the part on board their truck. Price was very reasonable. Only problem is that I did not receive the receipt via email as anticipated. Perhaps the gentleman keyed in the address incorrectly. I would certainly recommend them to friends and neighbors and would call them again.
Description of Work: Repair oven on a DCS gas range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Neil B.
02/2017
5.0
small appliance repair
  + -1 more
He contacted my tenant and worked with her schedule. Easy to work with him. He was very fast in responding.
Description of Work: They took my washing machine apart and found there was a sock clogging the machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea B.
01/2017
5.0
appliance repair
  + -1 more
They replied to our call on the same day which we thought was amazing! The repairman arrived on time and was very friendly and professional. He was able to fix everything quickly and was very reassuring. The price seemed very reasonable and I would hire them again for sure!
Description of Work: Our oven door was stuck in the Cleaning mode and would not open. Our refrigerator needed a new water line as the original one had cracked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yeshica P.
01/2017
5.0
appliance repair
  + -1 more
They provided excellent service super professional and respectful. They explained to me what was wrong and how it would be fixed. I would absolutely hire them again.
Description of Work: Repaired my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Melissa E.
01/2017
5.0
appliance repair
  + -1 more
The response time was great. Everyone did as they said and they were all very pleasant and professional. Would definitely call and use them again.
Description of Work: My fridge was leaking water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

George W.
12/2016
5.0
appliance repair
  + -1 more
We were very pleased. They were great. They repaired my dish washer that generally takes a different part then other dish washers and he just happened to have the part that it needed.
Description of Work: Replaced a part on the dish washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ann M.
12/2016
5.0
appliance repair
  + -1 more
It was $75 for them to come out and look at it. They didn?t do anything, no repair work. They basically told me they couldn?t repair the washer. The estimate was very complete. They were prompt, on time, were honest as far as their ability to repair the washing machine. I would recommend them.
Description of Work: I asked them to come out and give me an estimate on a washing machine that wasn’t working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Adam S.
12/2016
5.0
appliance repair
  + -1 more
They were very good. They came at the appropriate time. They called us. They had everything. They did a good job. They gave a reasonable estimate over the phone and everything. It was $75 to come out and look at it and that was a credit and it was like $125 for the part. The price was better than whatever the manufacturer would have had. They called us back. They were there when they said they would. I actually wasn't home and it was my wife that was there when they came. I just spoke with them on the phone but she said they were very nice and she liked them.
Description of Work: They had to replace the control board and the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lynn T.
11/2016
5.0
appliance repair
  + -1 more
It went great! It has been almost a month since the repair and my dishwasher is working as it used to; I again have clean dishes, silverware, drinking glasses, etc. without spots. The technician was punctual, courteous, knowledgeable, and professional. He even taught me how to clean the filter to keep this particular problem from recurring.
Description of Work: Dishwasher wasn't cleaning dishes as well as it used to, and it was leaving a lot of spots and splash marks on the dishes, silverware, drinking glasses, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Margaret F.
11/2016
5.0
appliance repair, small appliance repair
  + 0 more
Very quick response. This is the second time I've used this company and have been very satisfied on each occasion.
Description of Work: Built-in Microwave repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Tim D.
10/2016
5.0
appliance repair
  + -1 more
They came out the same day I called, identified a failed electronics card, and replaced it in about 30 minutes.
Description of Work: Dishwasher had stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gill T.
10/2016
5.0
appliance repair, electrician, small appliance repair
  + 1 more
Tech plugged in the appliances that had been in the flood first. I thought he should have dried out the components prior to plugging them in, but I'm not an appliance repair guy. 2 out of 4 of the appliances were ok. The other two, after he blew them with compressed air and they dried out for 2 more days began to work so no service parts were needed. The tech was very friendly and professional. My standby appliance company that has been in the area for years never returned my phone call, so I thought I would give these guys a try. The dishwasher install was performed very quickly and works well.
Description of Work: Tested washer, dryer and freezer that had been in flood. Removed and replaced dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$225

steve H.
10/2016
5.0
appliance repair
  + -1 more
once diagnosed they realized a new board was needed. one was ordered but it didn't fit so an older model circuit board was needed and ordered. when that came in it fixed everything. it took more time to get it fixed than i expected but that happens and i'm glad they were able to find the right part.
Description of Work: repair dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth G.
08/2016
5.0
appliance repair
  + -1 more
Perfect: came on time, correct diagnosis with explanation to me; ordered part and returned a day early when the part came in. Repair was done right & the freezer works just fine now.
Description of Work: Freezer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Elizabeth G.
08/2016
5.0
appliance repair
  + -1 more
Perfect repair. I called & told them the problem. They gave me a time and a "window" of hours & called the day before, as well as 15 minutes before they arrived. Diagnosed the problem and did a temporary fix, while they ordered the part. Called again to set up the time to install the new part, called again 15 minutes before arrival, fixed the freezer, presented the bill which was exactly the estimate. Freezer is working fine now.
Description of Work: 6 year old freezer was not keeping a low enough temperature. Meat was solid frozen, ice cream was soft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174.3

Lois F.
07/2016
5.0
appliance repair
  + -1 more
The technician, Bryan, came by Thursday afternoon to determine the problem. Listened to the dial on the timer and called the shop to see how long it would take to order a new one. It would be in the next day so we set Sat am for the repair. Bryan was here right around 8 am Sat and finished within 30 minutes. Bryan was very personable and professional. I will call G H Appliance Repair next time I need a repair.
Description of Work: Replaced the timer control on my washing machine. The machine is at least 15 yrs old and the dial had worn out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

FRANCES W.
06/2016
5.0
appliance repair
  + -1 more
My refrigerator wasn't keeping items very cold. I called G H and they came out the same day, within a few hours. There was a defrost issue caused by a bad defrost terminator and it was replaced. The fridge is now cooling perfectly. The technician was pleasant and helpful and answered all questions directly. I have used G H before and would not consider using another appliance repair company. They always show up promptly, do not overcharge, and the things they fix stay fixed.
Description of Work: Repaired refrigerator section of side-by-side refrig.-freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Roger B.
04/2016
5.0
appliance repair
  + -1 more
Called G H Appliance when our Samsung refrigerator stopped cooling yesterday afternoon. The individual I spoke to on the phone was very personable and asked detailed questions to isolate the problem as much as possible. He apologized as they were fully booked for that day but promised to get someone out the next day. I received a call last evening scheduling the visit for 11am-1pm today. At about 11:40am today (on time!), Brandon arrived and set to work. He was able to isolate the problem and completely repair our 6 year old refrigerator in about an hour. He was very pleasant and was very careful with everything. He also clearly explained what he found and how he fixed it, which I something I always really appreciate. Cleaned up the area at the end of the visit. Refrigerator is working like new now! Very pleased with this experience and highly recommend.
Description of Work: Fixed Samsung Side-by-Side Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small

FAQ

G H Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

G H Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, G H Appliance Repair does not offer free project estimates.
No, G H Appliance Repair does not offer eco-friendly accreditations.
No, G H Appliance Repair does not offer a senior discount.
No, G H Appliance Repair does not offer emergency services.
Yes, G H Appliance Repair offers warranties.
G H Appliance Repair offers the following services: Repair an installation of: washers, dryers, refrigerators, freezers, microwaves, ranges, ovens, stoves, disposals, dishwashers, ice machines, wine coolers
roof Vent cleaning. Central air conditioners.

Contact information

5731 George Washington Memorial Hwy Suite 1A, Yorktown, VA 23692

http://www.ghappliancerepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM