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A/C Masters Heating & Air Conditioning Inc

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

About us

If you require service, please call our office at 757-898-2894. Due to technical issues, we have been having trouble receiving service requests through messaging. Thank You! We are a locally owned and operated Carrier Factory Authorized Dealer serving the Virginia Peninsula since 1999. All our service technicians are State Licensed and N.A.T.E. certified, which is the highest certification available for HVAC professionals. We charge a Flat Rate for all service and repair calls, including a one time diagnostic fee. All job costs are determined by job, not by the hour. We accept most major credit cards, and we offer 0% A.P.R. financing through Wells Fargo Financial for qualified "Angie's List" Customers (Credit Approval Required).

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning & Heat Pump Equipment Installation, Service & Repair, Attic Insulation, Whole Home Or Business Back-Up Electrical Generators, Business & Residential Electrical Panel Installation, Electrical Service & Repair, . Whole Business & Residential And Room Air Filtration Solutions, Business & Residential Air Duct Cleaning & Window Tinting.

Services we don't offer

Plumbing & Small Household Appliance Repair & Restaurant Kitchen Appliance Repair

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9151 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 126-151 of 151 reviews

Thomas K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Samantha N.
10/2015
5.0
heating & air conditioning/hvac, insulation
  + 0 more
unknown
Description of Work: We have an annual service contract. They check our heat pump twice a year and came out during the spring when it froze (not their fault - installers did not correctly install/insulate unit - never use Jimmy's Heating and Air or VEI builders). While not inexpensive, they are responsive, will trouble shoot an issue until they have solved it and are honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repair duct lines that were down. To my surprise, one line was beyond repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC Masters responded to our totally dead Heat Pump/AC unit. Assessed our needs and offered several options. After we made a choice they showed up on time and installed a new unit, tested and cleaned up in a very timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Charles G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Duct cleaning, and added electronic air filter and UV scrubber for main HVAC system. While here, they found a drain/condensation pipe that was never installed correctly (wasn't even glued) and repaired, and added mastic to all the exposed ducting--all within the original estimated price. Great work and very nice and professional install team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

William M.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They recharged an airconditioning system and replaced the starting capacitor. Unfortunately the capicator contacts were lose so it burned out again the following year, and had to be recharged again. However, the following year I used Hot Boys. They found and fixed thecoolant leak andreplaced the capicator. So far, so good!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$75

John K.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This service was part of the twice a year maintenance plan we have with AC Masters. They were the ones that installed our new HVAC System a little over a year ago. That was great and when we had a question that same night, the on call service rep drove all the way from Williamsburg to make sure there wasn't something wrong and that we understood the operation correctly. They are always professional and we'd recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven D.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced complete 3-ton system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

WILLIAM C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike V.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Duane M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Remove and install a new Carrier HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

John D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They gave me a quote for replacing my HVAC system. They came to my home, looked over my system and discussed my options. They were prompt, thorough and professional and provided a detailed contract by email within 24 hours. They had the lowest price of the 5 companies I contacted. In the end I used a different and slightly more expensive company with which I had had a previous very positive experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Tom S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene R.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Semi-annual inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene R.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Semi-annual inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shaoheng W.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
courtesy, professional
Description of Work: check the AC system for the summer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Julie K.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Smoothly. No issues.
Description of Work: A system tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

vickie A.
03/2013
3.0
heating & air conditioning/hvac
  + -1 more
Couldn't use them!
Description of Work: I wanted to use them for my regular service for my hvac; they have done service in the past and have done well. Unfortunately, they are not able to schedule a routine service appointment after 4 pm because that is overtime for them and they save those times for breakdowns. It seems that to use them for routine service I would have to take time from my business to accommodate their schedule. I scheduled with another company without a problem, but would have rather used this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0


Barry L.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was having problems with my heat. It would shut of intermittently. John came out Monday and found something he thought might fix it. I was charged $78 for the visit. What he did didn't fix it. He came back Tuesday and did something else he thought might fix it. It didn't fix it. Wednesday he came back with

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Charles F.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Great Job! We have no complaints.
Description of Work: We were very pleased with their services. Our upstairs air conditioning was not working... they fixed it and we signed up for their twice a year service contract. The technician was quite knowledgeable and we look forward to working with them in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

clinton C.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
as above
Description of Work: One of my AC went out, 8 years old, builder installed cheap product. AC Masters was on top of it and replaced it in just 2 days (consultation on Monday, replacement on Wednesday). Great gropu, would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

EDWARD A.
07/2011
5.0
insulation
  + -1 more
unknown
Description of Work: They gave me an estimate for some insulation work. They seemed to be pretty good and knowledgeable but I have not used them yet.
Rating CategoryRating out of 5
Yes, I recommend this pro

clinton C.
06/2011
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
see above
Description of Work: originally, one of my household A/C units stopped working (came with a new house and was 8 years old). A/C masters got the compressor running and checked the charge. They told me to see if it would begin cooling after a few hours. Due to a couple of days where the temperature dropped, it took a bit to realize that it was not working properly. Replaced the unit with one supplied by A/C masters, after doing a lot of on line research and making some calls of my own to other companies. I hired these guys originally because of the 'A' rating on Angies list and was not disappointed. Despite having to replace my unit, I think I got a good deal as well as a number of professionals to install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Contact information

314 Old York-Hampton Hwy, Yorktown, VA 23692

http://www.acmasters.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705134074
Trade License Locale
Virginia
Trade License Authority
Virginia: Contractors
Trade License Expiration
05/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Insulation,
Energy Efficiency Auditing,
Wells and Pumps,
Electrical,
Generator

FAQ

A/C Masters Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

A/C Masters Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A/C Masters Heating & Air Conditioning Inc does not offer free project estimates.
Yes, A/C Masters Heating & Air Conditioning Inc offers eco-friendly accreditations.
Yes, A/C Masters Heating & Air Conditioning Inc offers a 10% senior discount.
Yes, A/C Masters Heating & Air Conditioning Inc offers emergency services.
Yes, A/C Masters Heating & Air Conditioning Inc offers warranties.
A/C Masters Heating & Air Conditioning Inc offers the following services: Heating & Air Conditioning & Heat Pump Equipment Installation, Service & Repair, Attic Insulation, Whole Home Or Business Back-Up Electrical Generators, Business & Residential Electrical Panel Installation, Electrical Service & Repair, . Whole Business & Residential And Room Air Filtration Solutions, Business & Residential Air Duct Cleaning & Window Tinting.
Plumbing & Small Household Appliance Repair & Restaurant Kitchen Appliance Repair

Contact information

314 Old York-Hampton Hwy, Yorktown, VA 23692

http://www.acmasters.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day