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Root Electric

Electrical, Lighting, Ceiling Fans,

About us

At Root Electric it is our honor to offer our customers superior service from the first telephone call to the final payment. Root Electric specializes in working directly with homeowners, business owners and facility managers in electrical construction, upgrades and service. All of our electricians are experienced and well-trained employees of root electric. Additionally, we do not sub-contract to any outside workers or companies for electrical work. Root Electric employs a dedicated sales staff to handle customer's telephone calls and to estimate projects. This insures that all telephone calls are returned in a timely manner and that all projects are accurately priced and scheduled. Additional DBA - William J Root Inc, Rootelectric. Award winning. Additional emails - billjr@rootelectric.com, bill3@rootelectric.com, janice@rootelectric.com. Additional contact name - William Bill. Additional phones - (703) 618-5390.

Business highlights

38 years of trusted experience

Services we offer

Residential & Commercial Electrical Panel Upgrades, Emergency Generator Systems, Additional Lighting & Outlets, Recessed Lighting, Attic & Ceiling Fans, Hot Tubs, Fixture Replacement, Lighting Layout, Basements Design, Additions & New Homes.

Services we don't offer

Ask For Details

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9632 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 601-625 of 632 reviews

Peter Z.
04/2014
5.0
electrician, generator service
  + 0 more
.
Description of Work: Installed generator sub panel and hook up for house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Root Electric
Thank you very much for posting a review of Root Electric! We are very happy to hear that you are pleased with your new generator transfer switch. Feel free to call us in the future if you have any questions about the installation.

Elliott D.
03/2014
5.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Root Electric
Thank you very much for your no-nonsense review! Feel free to call us in the future if you have any questions.

Derek S.
03/2014
5.0
electrician, ceiling fans
  + 0 more
.
Description of Work: Replaced bathroom exhaust fan with newer and larger one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Root Electric
Thank you very much for the quick and to-the-point review. We are pleased to hear that you are satisfied with our services.

Glenn K.
03/2014
5.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Root Electric
I think this review gets the win for "most brief and to the point!" We appreciate your taking a few moments to post our GPA. Please let us know if we can answer any questions in the future.

Robyn K.
02/2014
5.0
electrician
  + -1 more
.
Description of Work: I had my basement rewired and fixtures replaced to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,396

Response from Root Electric
Thank you very much for posting a brief review of Root Electric. We are very happy to hear that you are pleased with our work. We hope that you will contact us in the future if you have any questions about the work performed in your basement.

Kathy E.
01/2014
5.0
ceiling fans
  + -1 more
All went well.
Description of Work: Installed two ceiling fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Root Electric
I love this review! It is direct and to the point. Thank you very much for posting a review of Root Electric. Feel free to contact us in the future if you have any questions about the installation.

Kimberley B.
11/2013
5.0
electrician, lighting, outdoor lighting
  + 1 more
Very well.
Description of Work: Replace GFI Receptacle, fix outside yard light that caused the tripping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from Root Electric
Thank you very much for your brief, to-the-point review of Root Electric's services. We are very happy to hear that you are up and running again. Feel free to give us a call in the future if you have any questions about your electrical system.

Heather P.
05/2013
1.0
electrician
  + -1 more
N/A
Description of Work: Called on 4/30 to schedule an appt. for troubleshooting/fixing electrical problem in our kitchen. 72 hours later, no return phone call. It does not seem unreasonable to expect a response in that timeframe.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Root Electric
Thank you very much for taking a few moments to post a review of Root Electric. Upon reviewing our records, we received your call at 4:00 PM on Tuesday, April 30. Our records indicate that your call was returned, although we were only able to connect with a voicemail. We left a message giving our billing rate for troubleshoot and repair calls. We are very sorry that we missed you, and hope that you were able to have power restored by another qualified electrician. Again, we appreciate your review.

Larry S.
04/2013
5.0
electrician
  + -1 more
unknown
Description of Work: Root Electric gave me a bid for a job to extend service from an electrical extension from a detached garage 300 feet to a tool shed. The estimate was very detailed and very professional. I was very impressed with everything. I did not proceed with the project because of the overall cost in relation to how much benefit I thought I would obtain. The project was much more difficult and complex than I realized. However, I have no doubt in the validity of the estimate and the recommendation for what was included. I will go back to them if I have another project in the future and would highly recommend them to others based on the positive impression from this experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott R.
04/2013
5.0
electrician
  + -1 more
Went very well.
Description of Work: Fixed an outlet and multiple light fixtures

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Root Electric
Thank you very much for taking a few moments to post a review of Root Electric! We are happy to hear that you are pleased with our service. Would you mind letting us know why we scored a "B" for quality? While a "B" isn't bad, we always like to improve our performance. Feel free to send us an email to "customers@rootelectric.com". Thanks again for the review, and thanks in advance for the feedback.

Barbara M.
03/2013
4.0
electrician
  + -1 more
It went well
Description of Work: Replaced a fuse

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Root Electric
Thank you very much for taking a few moments to post a review of Root Electric. We are happy to hear that you would be willing to hire us again should you need an electrician. If you would kindly email us and let us know how we can bring the "C" in "responsiveness" and "price" up to the "A" range, we would greatly appreciate the insight. Again, thank you for the feedback. If you have any additional questions for us, please feel free to contact us.

Rachel P.
02/2013
5.0
electrician
  + -1 more
unknown
Description of Work: Fantastic. We had a new outlet added. Quick service, very nice, even did some things without charging! Would definitely call again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Root Electric
Thank you very much for posting a quick review of Root Electric! We are very happy to be of service.

Carl D.
12/2012
5.0
electrician
  + -1 more
It went well.
Description of Work: Very nice people. Did a terrific job. Didn't complain when our insurance first approved the work and then changed their minds. Great communicators. Use them! They will take good care of you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Root Electric
Thank you very much for taking a few moments to post a review of Root Electric. Yes, it was disappointing that the insurance company decided to opt for the cheaper fix (both for the customer and for us), but we were very happy to be of service.

Kathleen L L.
11/2012
5.0
electrician
  + -1 more
unknown
Description of Work: He was on time, very professional and solved the problem quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kathleen W.
11/2012
5.0
electrician, lighting, ceiling fans
  + 1 more
Punctual, excellent service.
Description of Work: Ceiling fan checks, replace switches, install outdoor lights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Root Electric
Thank you very much for taking a few moments to post a review of Root Electric. Your review is quick and to the point. We are very happy to be of service.

Maxine S.
10/2012
5.0
electrician
  + -1 more
Excellent experience.
Description of Work: Found Root Electric thru Angies List. Attic fan has been noisy for years. Bill Root quoted a reasonable price for replacing the motor. Called them a few weeks later to schedule. Technician arrived as scheduled. Cleaned up loose attic insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Response from Root Electric
Thank you very much for taking a few moments to post a review of Root Electric. It is our pleasure to be of service.

Glenn P.
07/2012
2.0
electrician
  + -1 more
unknown
Description of Work: Attempted repeatedly to contact Root by both email and multiple phone calls to get an estimate to fix an electrical problem at our home. Even after repeated attempts to get some response from them with no luck, we went with another electrical repair company. All calls went to the answering service. Both my wife and I both tried calling with no luck.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Rick D.
06/2012
1.0
electrician
  + -1 more
See above
Description of Work: Called Root Electric twice. Once at around 0800 and got an answering service. Did not hear back from anyone so called again at 1230. I was told someone who could answer my question and give me a quote would call me back at in 10-20 minutes. 1 hour later, no phone call. I don't care if it's an hour. But don't lie and give inaccurate times or just say we're too busy and we don't need your business. Root needs to look at "how" they respond. Saying no is okay but just answer your customers.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Root Electric
I sincerely apologize that your telephone call was not returned in a timely manner. It looks to me that there was approximately a 4.5 hour time span between your calls to us. We return calls within 24 hours of the initial contact, and we make every effort to return calls "same day". The gentleman that returns our calls is Bill Root, the principal owner of Root Electric, and a practicing Master Electrician. When he is not answering the telephone, he is actively involved in our on-the-job operations. Many of our customers appreciate that the person answering the phones is a licensed, experienced electrician, rather than a secretary. While this does slightly delay our reaction time for returning calls, it does allow us to offer superior service to our prospective and existing customers. Again, I sincerely apologize that your call was not returned in a timely manner. We appreciate your call, and all of the calls we receive. We are never too busy to return calls, but sometimes it takes longer to return them depending on the work load on a given day. I wish you the best of luck in your future projects. Sincerely, William J. Root III Vice-President | Root Electric

Karen P.
06/2012
5.0
electrician
  + -1 more
They were very good.
Description of Work: I used Root Electric to do an an inspection that my company required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Root Electric
Thank you very much for posting a review of our company. It was our pleasure to be of service for your electrical inspection.

Robert B.
05/2012
5.0
electrician
  + -1 more
Great
Description of Work: Installed outside dusk to dawn lamp. Very efficient and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Root Electric
Thank you very much for taking a few minutes to post a review of Root Electric! It was our pleasure to be of service.

Rachael M.
04/2012
5.0
electrician
  + -1 more
unknown
Description of Work: Called Root Electric regarding lights throughout the house blinking. They were able to diagnose the problem quickly. They did not have the part on hand to fix immediately but came back same day to fix. They did not try to push any additional sales. I would definitely recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Root Electric
Thank you very much for taking a few minutes to give a report on Root Electric! We are especially impressed that you did it from your iPhone! It was our pleasure to make the repairs at your house, thanks again for using Root Electric for your electrical repairs.

Tom B.
02/2012
5.0
electrician
  + -1 more
Exceptional
Description of Work: The owner replaced my attic fan. Rather than replace the entire fan he took the time to research a cheaper alternative and was able to reduce my cost by $200 by just replacing the fan motor. He was clean on time and very very professional. I would not hesitate to have Root electric do work for me again. he took the time to answer all my questions in detail. I am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Root Electric
Thank you very much for posting a report on Root Electric. Most manufacturers use a similar design when manufacturing their attic fans. As a result, in many cases, we can simply replace the motor and thermostat without having to remove the housing and frame. There are, of course, odd-ball fans out there that must be completely replaced because there are no available replacement parts for them. Whatever the case, we try to find the least expensive alternative. Again, thank you for your time in reviewing Root Electric. It has been our pleasure to serve you.

Mary P.
01/2012
5.0
electrician
  + -1 more
Excellant service!
Description of Work: Replaced 2 ceiling light fixtures, Installed 2 recessed lights in office. Installed photo sensor on lamp post. Re-mounted 2 carriage lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Root Electric
Thank you very much for the nice looking report card! We greatly appreciate you taking the time to review our services.

Dennis B.
09/2011
5.0
electrician, ceiling fans
  + 0 more
.
Description of Work: Call Root Electric to setup an appointment to troubleshoot and possibly repair two ceiling fans/light fixtures that had stopped working. Mr. Bill Root, company owner, arrived two days later and on time. He even called ahead of time to let me know he was on his way 15 minutes in advance. Upon arrival he quickly found the problem in both fans; was able to repair one by replacing the bad receiver and installing a new wall-mounted remote control. The price of the remote was the same as that charged at The Home Depot or Lowes. The other fan he could not fix because the receiver unit was built into the fan, so I will have to replace the entire ceiling fan. In all the entire job of troubleshooting and repair was finished in less than one hour. During the service we had a great conversation about each others family and our lives. Mr. Root was a pleasure to talk to and he is truly an experience professional who knows his stuff. Will definitely call upon him again when I get my replacement ceiling fan. I'll have him install it since the fan is up in a vaulted ceiling. You can't go wrong with Root Electric!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

Response from Root Electric
Thank you very much for taking the time to post a review of Root Electric. It was our pleasure to be of service. Regarding the price for the fan remote, please keep in mind that we mark up all materials that we sell to our customers. We must do this to cover our business expenses associated with obtaining and keeping a stock of materials. Sometimes, we can obtain parts at a discount and we are able to pass the savings on to our customers, as was the case in this instance. Again, thank you for the wonderful report.

Susan W.
08/2011
5.0
electrician, ceiling fans
  + 0 more
great
Description of Work: ceiling fan install without box, and outside lighting repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Root Electric
Thank you for taking the time to post a review of Root Electric! It is our pleasure to be of service.

Contact information

12120 Darnley Rd, Woodbridge, VA 22192

http://www.rootelectric.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2710025311
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
TV Service - Cable,
Generator,
Basement Remodeling,
Phone Wiring,
Energy Efficiency Auditing,
Heating and Air Conditioning

FAQ

Root Electric is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Root Electric accepts the following forms of payment: Check,MasterCard,Visa
Yes, Root Electric offers free project estimates.
No, Root Electric does not offer eco-friendly accreditations.
No, Root Electric does not offer a senior discount.
No, Root Electric does not offer emergency services.
No, Root Electric does not offer warranties.
Root Electric offers the following services: Residential & Commercial Electrical Panel Upgrades, Emergency Generator Systems, Additional Lighting & Outlets, Recessed Lighting, Attic & Ceiling Fans, Hot Tubs, Fixture Replacement, Lighting Layout, Basements Design, Additions & New Homes.
Ask For Details

Contact information

12120 Darnley Rd, Woodbridge, VA 22192

http://www.rootelectric.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM