At Root Electric it is our honor to offer our customers superior service from the first telephone call to the final payment. Root Electric specializes in working directly with homeowners, business owners and facility managers in electrical construction, upgrades and service. All of our electricians are experienced and well-trained employees of root electric. Additionally, we do not sub-contract to any outside workers or companies for electrical work. Root Electric employs a dedicated sales staff to handle customer's telephone calls and to estimate projects. This insures that all telephone calls are returned in a timely manner and that all projects are accurately priced and scheduled. Additional DBA - William J Root Inc, Rootelectric. Award winning. Additional emails - billjr@rootelectric.com, bill3@rootelectric.com, janice@rootelectric.com. Additional contact name - William Bill. Additional phones - (703) 618-5390.
I waited two years to review. Root electric has been extremely professional, and fairly priced each time we've used them. (We have also had them back to install light fixtures, and additional exterior outlets since the first time they provided services). Their workmanship is first rate, and problem resolution is stress free. We will continue to use them in the future.
Description of Work: Installation of networked hard-wired smoke detectors throughout a two level home, and installation of exterior electrical outlets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Root Electric
We greatly appreciate the very kind review. We are also flattered that you have used us several times! Thank you!!
Catherine H.
05/2017
5.0
electrician
+ -1 more
I am very happy with the project completed by Root Electric. When I first consulted Root I knew I needed to modernize and redisign the lighting throughout my home but other than knowing I wanted recessed lights I lacked vision for how to position them. Bill Root did a walk through and was able to make suggestions that ultimately gave the home a very modern and well-lit feel. I was impressed by the lighting design/layout that Root suggested and they were able to do all the work in one day. There was very little damage to the ceilings despite the extensive work that was required, and I have am very happy with the end result. I thought they were reasonably priced for the amount of work required. Bottom line: the work was scheduled quickly, the workmanship was excellent and I would highly recommend Root to address electrical needs.
Description of Work: Had recessed lighting installed in kitchen, main living area, bathroom and two closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Root Electric
Thank you very much for the very detailed review. We are pleased to hear that you are satisfied with our installation. Please let us know if you have any questions in the future.
althea S.
05/2017
5.0
electrician
+ -1 more
The electrician was punctual, polite and professional. He did an a great job and the price was half of a previous quote I had received for the same job by another contractor! I would definitely call on them again and recommend them without hesitation!
Description of Work: Replacement of exhaust fan in lower level bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$333
Response from Root Electric
Thank you very much for the quick review. We are very happy to hear that we provide a good product at a reasonable price.
Mary L.
04/2017
5.0
electrician
+ -1 more
Root is fantastic. They arranged all permits, team was professional and courteous. We"ve used then more than once for other small projects too. I highly recommend them.
Description of Work: Root installed a new electrical panel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Root Electric
Thank you very much for posting a quick review. We are glad to hear that you are satisfied with the work.
Gwen W.
04/2017
5.0
electrician
+ -1 more
I waited more than a year to review. Been trouble free! I got several estimates, they were the best.
Description of Work: They replaced our main panel, with code upgrades.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Root Electric
Better late than never! We are always happy to hear feedback from our customers. We are happy to hear that you are pleased with the installation.
Sara M.
03/2017
5.0
electrician
+ -1 more
They were great. They came out within the week to do the initial quote. They do free quotes and returned it to use promptly. From there we took a while to get back in touch with them on both our and there end. Once we called again no issues! they were out within the week to finish all the work. They arrived earlier and got the work done fast. The technician were both informative and professional. We did not get the full house rewire at this time, but they did provide us with many options to perform the rewire in various steps to break up the cost over the nest few years.
Description of Work: We needed an electric panel replaced. We also got a quote for a whole house rewire.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Root Electric
Thank you very much for the detailed report! We are pleased to hear that the installation went well and that you are pleased with our service. Please let us know if you have any questions in the future!
Connie H.
01/2017
5.0
electrician, lighting
+ 0 more
Great!! Hey came right before Christmas and installed a dimmer switch over the dining room table so that we could have the correct lighting for dinner.
Description of Work: Bill Root and company are very responsive and do a great job. They have been here several times to do different things in past few years. We continue to refer them to our friends and they have all been very satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Root Electric
Thank you very much for the quick review. We are very happy to hear that you are satisfied with our service.
robert S.
12/2016
5.0
electrician, lighting
+ 0 more
Bryan and his team were on time, professional and knowledgeable. They took the time to explain what they were doing and the issues with each outlet. We have an older house so I asked if what we should think about for upgrading and other safely considerations. Bryan gave me good tips and advice. One of the outlets wasn't connected to the power anymore and needed some extra work (which we knew beforehand). They fixed the 3 outlets and then traced the issue with the fourth and got them all working again. They also replaced the outdoor light and fixed the lose wiring. I was extremely happy with the service and will be hiring Root Electric again after the new year for replacing a ceiling fan and installing a new light.
Description of Work: Fix four outlets that weren't working, including 2 bathroom GFI. Replace an outdoor light that hadn't worked due to lose wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Root Electric
Thank you very much for the detailed review of your experience with Bryan. We too are very pleased with his work and we are very happy to hear more good feedback about him. Please let us know if we can answer any additional questions in the future.
Shannon S.
10/2016
5.0
electrician
+ -1 more
Great! We were very happy with their price and professionalism.
Description of Work: Wiring in the kitchen and a new circuit for the microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Root Electric
Thank you for your brief, and to-the-point review! We are pleased to hear that you are happy with our work.
Ron L.
10/2016
5.0
electrician, lighting, ceiling fans
+ 1 more
The installation of all 6 items went very smoothly. The electrician left the house neat and clean. This is the second time I have hired Root Electric. Both times the electrician was Brian Wilkerson.
Description of Work: Installed four ceiling fans with lights and two light fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Response from Root Electric
Thank you very much for posting a review of your experience with Bryan. We too are very happy with him and hope he stays a part of the Root Electric family for years to come. We appreciate your loyalty to Root Electric and look forward to hearing from you in the future!
Brian B.
09/2016
5.0
electrician
+ -1 more
Very good job. Root was selected by my favorite contractors (Sunshine Contracting Corp) to wire the sunroom and storage space they were building. I paid Root to add lights to my kitchen, and a motion detector at the front door. The electrician was helpful and made several suggestions which I took. He improved my design, and did a couple small things (labelled the breaker cabinet, swapped out a breaker) for free. When we had a lightning strike they replaced two GFIs under warranty.
Description of Work: Install multiple lights in kitchen, sunroom. Wire sunroom and outdoor workspace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Root Electric
Thank you very much for posting a review of our work! We are very happy to hear that you are pleased with the result and with our follow up. This project had a few complexities, and we were very happy to work with the customer and the contractor to ensure that all of the details were kept in order. Thank you very much for the review and the feedback! Feel free to contact us if you have any questions in the future.
GAGE P.
08/2016
5.0
electrician, lighting, ceiling fans
+ 1 more
Had a bit of trouble scheduling the work initially, but the owner left me his cell number and once I got a hold of him it all went smoothly. Prices were quoted up front and they were accurate. Technician actually arrived a bit early and was able to do the requested work as well as troubleshoot a ceiling fan. He was very pleasant, professional and cleaned up after himself. Appreciate the fact that this is a small, very responsive, family business.
Description of Work: Exchange of a celing fixture, installation of a new ceiling fixture and switching a light switch to always on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Response from Root Electric
Thank you very much for posting a review and providing feedback. We are very happy to hear that the work went smoothly once we made a connection. Feel free to contact us in the future if you have any questions about the work!
Max S.
08/2016
5.0
electrician
+ -1 more
Attic fan estimate and repair were very impressive. Good explanation of the job and was prompt, clean and thorough.
Description of Work: Attic fan replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Max S.
08/2016
3.0
electrician
+ -1 more
Didn't happen. Had prompt return call for more information. Took pictures and sent them via text. Was told would call to schedule and nothing more. I called their service and no return call. I texted them and asked if the job was too small and no answer. Very surprised after very good experience before
Description of Work: Fluorescent light fixtures repair/ replace
Rating Category
Rating out of 5
responsiveness
2.0
Yes, I recommend this pro
Max S.
08/2016
3.0
electrician, lighting
+ 0 more
No work done as they have not returned my communication. Initial call returned and pictures were sent by the owner. They told me that they would call to schedule the service. I never heard back and I called their service and still never heard back.
Description of Work: Fluorescent Light Fixture Repair or Replacement.
Rating Category
Rating out of 5
responsiveness
2.0
Yes, I recommend this pro
Response from Root Electric
Thank you very much for the feedback! We are very sorry that we failed to follow through after making initial contact with you. Every once in a while, we miss the mark and we appreciate that you let us know.
Charles C.
08/2016
5.0
electrician, lighting, ceiling fans
+ 1 more
Great! They came on time, did a good job, and left with no mess behind them. The two guys who came were very respectful and courteous.
Description of Work: Replacing panel box, installing 2 ceiling fans with rewiring, adding electric outlet outside, rerouting electric in bathrooms and bedrooms, new switches and outlets in bathrooms and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Root Electric
We are pleased to hear that you are satisfied with our work! We appreciate that you took some time to post a review. Please let us know if you have any questions in the future!
K H.
07/2016
5.0
electrician
+ -1 more
Quick response time with sound advice and exceptional personal service. Obviously Root Electric is dedicated to customer service. We found them to be efficient, prompt, experienced, courteous and very professional.. I would not hesitate to recommend Root electric.
Description of Work: Relocated junction box for installation of combination wall oven. In addition, provided a much more acceptable alternative for junction box location than those proposed by previous company providing estimate (who wants to lose a cabinet to relocate a junction box?). Also, way and above any expectations assisted in placing new oven in cabinet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Root Electric
Thank you very much for posting a review of Root Electric. We are pleased to hear that you are satisfied with our work. Please don't hesitate to call us in the future if you have any questions about our work.
Gerald G.
07/2016
5.0
electrician
+ -1 more
Fantastic from the first phone call, estimate, and completion. I had several questions before the work started and Root Electric was responsive and returned calls promptly. Definitely a company I'd do business again. The two electricians who performed the work were pros and craftsmanship was apparent.
Description of Work: Replaced the whole house electrical panel to include permits, notification of utilities and county inspectors, parts and labor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Root Electric
Thank you very much for taking the time to post a review of Root Electric. We are very happy to hear that you are pleased with the replacement of your electrical panel, and we are even more delighted to hear that you think of our electricians as "craftsman". Our electricians are our stars, and we are very excited to hear good things about their work. Please contact us in the future if you have any additional questions or concerns.
Storm, Justin, & Stephanie W.
07/2016
2.0
electrician
+ -1 more
They have an answering service. They have relayed my messages but do not call back.
Description of Work: Did not return three phone calls
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Root Electric
Thanks for the review. As you said, we do have an answering service, and Bill Root spends most of his time during working hours responding to calls and emails. Late Spring and early Summer tend to be our busiest time of year, and unfortunately, once in a while a customer falls through the cracks. Believe us, losing a customer because we failed to connect with them is the last thing we want, and we make every effort to connect with each and every person who calls or emails. Thank you for the constructive criticism.
Thomas P.
07/2016
4.0
electrician, lighting, ceiling fans
+ 1 more
It was a father and son who came to work. We had them do some work for us. I think we actually looked them up on Angie's List. When they did the cut out for the switch for the ceiling fan, it was a little larger than the plate so there was a little bit of a hole exposed there, but other than that it was fine. We just didn't realize it until they were already gone. Maybe they should have walked us through what they did so that we could see, almost like an inspection. They came fairly quickly and they called right away when we called them.
Description of Work: They put a light in the closet in the pantry and installed a ceiling fan and a variable switch.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Root Electric
Thanks for the review and the feedback on our service. For larger jobs, we have a quality control checklist that we use to walk each customer through the work performed. On smaller jobs and service calls, we usually don't complete this form due to time constraints. As you suggest, it might be a good idea for us to at least perform a brief walk through with each customer after we finish with smaller jobs. Again, thank you for the feedback. This type of constructive criticism helps us to improve our customer service. Please give us a call if you have any additional questions or feedback. We would be very happy to hear from you.
phyllis W.
07/2016
5.0
electrician
+ -1 more
We had a problem and they came out and fixed it immediately. They are awesome!
Description of Work: Fixed electrical socket.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Root Electric
Thank you very much for choosing to work with Root Electric and for the brief, and to-the-point review!
Kevin M.
06/2016
5.0
electrician
+ -1 more
Bryan showed up on time and was great. It took me a while to get a scheduled date. Though I called and left several messages and emailed the company they didn't finally reply to me until I left my third or forth message over the course of a couple of weeks.Once I connected with the Root the service was great and the work was spelled out before each part of the project was begun. I would definitely use Root again.
Description of Work: Root Electric move or added several outlets for me to prepare for some upcoming renovations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Root Electric
Thank you for posting a review of Root Electric. We appreciate your patience in waiting for our reply. Late spring and early summer tend to be our busy season, and while Bill Root returns our calls full-time, sometimes a customer ends up falling through the cracks. Thank you for not giving up on us. I am very happy to hear that you are pleased with our service after your efforts in contacting us! Feel free to contact us if you have any questions in the future.
Amy K.
06/2016
5.0
electrician, lighting
+ 0 more
This is a family business where the person who comes over to see your house and give you the estimate may be (and was in this case) the vice president of the company. He came on time, examined the situation, and made fair recommendations about what needed replacing and what didn't. Never tried to upsell us on anything. The estimate took a few days for him to put together, but it was very thorough when done. I appreciate that; I'd rather a line-by-line estimate that took time and thought, than a ten-minute quick quote that doesn't explain much. This company was respectful and professional at every step of the process. Also, their estimate was well within what research shows is a fair dollar range for the job we had them do. Two electricians showed up and did the job. They were 30 min. late, but that's probably just northern VA traffic working its magic. Once at our house, they were thorough, and took pains to get everything working right and looking right. Every switch, outlet, light, and timer works perfectly. They're pet-friendly (though in fairness the cats mostly hid), and they even fixed a wiring issue in a GFI that wasn't on the original estimate, but didn't add to the charge. Summary: very positive experience, would and will recommend them to friends/coworkers who need electrical work on their similarly older houses.
Description of Work: Replaced most of our older house's switches and outlets, mostly just due to age. Also installed bathroom fan timers, a back porch light, and a whole-house surge protector.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Response from Root Electric
Thank you very much for the very thorough assessment of our work! We are pleased to hear that you are satisfied with the process, installation, and results. If you have any questions in the future please feel free to contact us. Thank you very much for choosing to work with Root Electric!
Carina W.
05/2016
5.0
lighting, ceiling fans
+ 0 more
I was called early in the morning to see if the appointment time could be moved up from 1-2pm to 10-11am. That worked out great for me. The owner and another electrician arrived at the specified time and went straight to work. All in all, it took about 2 hours to get all the work done which was great for me. In addition to all the work I asked a lot of questions regarding other electrical issues I have in the house. All of the were answered to my satisfaction. I will be using Root Electric again for all my work.
Description of Work: removed chandelier in hallway and replaced it with a new one, replaced light fixture in dining room with a new one and fixed the light switch which was incorrectly installed by the builder. In addition to that he replaced a ceiling fan. Both ceiling fan and chandelier required an extra person to be present because of the height (20Ft)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Root Electric
Thank you very much for posting a review of Root Electric! We are very happy to hear that you are satisfied with the lighting updates. Feel free to contact us in the future if you have any questions.
Carina W.
05/2016
5.0
lighting, ceiling fans
+ 0 more
I was called early in the morning to see if the appointment time could be moved up from 1-2pm to 10-11am. That worked out great for me. The owner and another electrician arrived at the specified time and went straight to work. All in all, it took about 2 hours to get all the work done which was great for me. In addition to all the work I asked a lot of questions regarding other electrical issues I have in the house. All of the were answered to my satisfaction. I will be using Root Electric again for all my work.
Description of Work: removed chandelier in hallway and replaced it with a new one, replaced light fixture in dining room with a new one and fixed the light switch which was incorrectly installed by the builder. In addition to that he replaced a ceiling fan. Both ceiling fan and chandelier required an extra person to be present because of the height (20Ft)
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Service Categories
Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
TV Service - Cable,
Generator,
Basement Remodeling,
Phone Wiring,
Energy Efficiency Auditing,
Heating and Air Conditioning
FAQ
Root Electric is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Root Electric accepts the following forms of payment: Check,MasterCard,Visa
Yes, Root Electric offers free project estimates.
No, Root Electric does not offer eco-friendly accreditations.
No, Root Electric does not offer a senior discount.
No, Root Electric does not offer emergency services.
No, Root Electric does not offer warranties.
Root Electric offers the following services: Residential & Commercial Electrical Panel Upgrades, Emergency Generator Systems, Additional Lighting & Outlets, Recessed Lighting, Attic & Ceiling Fans, Hot Tubs, Fixture Replacement, Lighting Layout, Basements Design, Additions & New Homes.