At Root Electric it is our honor to offer our customers superior service from the first telephone call to the final payment. Root Electric specializes in working directly with homeowners, business owners and facility managers in electrical construction, upgrades and service. All of our electricians are experienced and well-trained employees of root electric. Additionally, we do not sub-contract to any outside workers or companies for electrical work. Root Electric employs a dedicated sales staff to handle customer's telephone calls and to estimate projects. This insures that all telephone calls are returned in a timely manner and that all projects are accurately priced and scheduled. Additional DBA - William J Root Inc, Rootelectric. Award winning. Additional emails - billjr@rootelectric.com, bill3@rootelectric.com, janice@rootelectric.com. Additional contact name - William Bill. Additional phones - (703) 618-5390.
Great experience. First did a walk through to discuss the job and then received a detailed estimate for the work. Also received a prompt, detailed response when I had a question about the quote. The work done was all of great quality. The two-person team arrived on time and were very efficient. Everything looks great and I'm very pleased with the work.
Description of Work: Installed ceiling fan in bedroom; replaced chandelier in dining room; installed new flood lights on side of house; and re-wired electrical outlet for sump pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Root Electric
Thank you very much for posting a review of Root Electric. We are very happy to hear that you are pleased with our work! If you have any questions in the future, feel free to contact us.
Contacted Bill for an estimate. He arrived on time and we walked thru the job. Within 24 hours I had my detailed estimate, received answers to my questions and agreed on a date and time for the job. On the day, the 2 man crew arrived on time and got right to work. We walked thru the job, and as the guys started, they asked good questions as things came up and when we had decision points they came up with creative solutions. For example, we thought we could add an outlet to a group, but encountered a stud and drain pipe. They offered 2 alternatives and we quickly decided.At every point where I would have wanted to provide input they asked and we arrived at a quick decision -- and I was able to get a full day of work in! They cleaned up after themselves and did the outside work after I had to leave on travel. They encountered a problem and attempted to reach my on my cell and provided an email summarizing the options and we were able to come to a quick answer.Bill and his team were on time, professional, courteous and did a nice job of cleaning up after themselves. I would absolutely recommend them.Nice work!
Description of Work: Replaced exterior light fixtures (including lamp & post); replaced, foyer and dining room fixtures; installed new kitchen chandelier and pendants with dimmers, altered switching and removed several recessed lights. Additionally, replaced some faulty switches and outlets and a broken ceiling fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,750
Response from Root Electric
Thank you very much for posting a review of your experience with Root Electric! We are happy to hear that you are satisfied with our consultative approach to electrical work, and also appreciate your flexibility when we ran into unexpected problems with the light post.
Stephen R.
04/2014
5.0
electrician
+ -1 more
This is the second time I have used Root Electric and will continue to use them for all electric maintenance and repairs. We had new kitchen countertops installed and during the course of that work a power tool blew a circuit. I did the usual checks of tripped circuit breakers and GFI switches, with no luck. I called Root Electric around 8:15 a.m. the next morning and the work was completed a little after noon the same day. One circuit breaker in the main circuit panel was "blown" and Mr. Root replaced it. Very responsive. Mr. Root is a very nice man and excellent electrician. I strongly recommend him.
Description of Work: Replaced a circuit breaker in the main circuit panel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from Root Electric
Thank you very much for posting a review of Root Electric. It appears that Bill Root himself took care of this repair, and we are very happy to hear that you are satisfied with his work. These days, Bill spends most of his time in the office returning calls and answering questions for our customers. However, every once in a while, he likes to put on his tools and work with our customers directly. Most of our service calls are handled by Andrew Thomas, our Journeyman electrician who was trained personally by Bill.
DENISE R.
04/2014
5.0
electrician, lighting, outdoor lighting
+ 1 more
It went great. The guys were pleasant to deal with and got the job done in just one hour. The lights look great. We have some additional electrical work that will need to be done in the near future. We will use Root again.
Description of Work: We had them install 5 outdoor lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Root Electric
Thank you very much for posting a review of Root Electric's service! We are happy to hear that you are satisfied and plan to hire us again in the future. Feel free to contact us with any questions you may have. As a side note, our standard price for installation of surface mounted light fixtures in an existing location is $65.00 per fixture. The price quoted by this customer reflected a special discount.
Julie A.
04/2014
5.0
electrician
+ -1 more
Root Electric are alwasy responsive and accomodating, if i have a problem they are there the next day if not the same day i call.
Description of Work: I had a breaker pop when my heat pump would come on, i had Root Electric come check it out.. I also had a breaker make some noise. I call Root Electic for all my electrical situations, they are "MY" Electrician company
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Response from Root Electric
Thank you so very much for your kind review. We are honored to be considered "your" electrician, and we hope that we can manage to maintain that status. Regarding our response time, sometimes we are able to respond "same day" or "next day", sometimes we are not. The factors include time of year (some seasons are busier than others) and current work load level. Again, thank you very much for your review. Feel free to call us in the future should you encounter any other electrical problems.
Carla C.
03/2014
5.0
electrician, lighting
+ 0 more
We used them in the past through a suggestion from someone and we had great service on that visit. I needed them to come out on the most recent visit to hang some lights that were not uniform and he did a good job with that work. They are polite and neat with the work.
Description of Work: They most recently put in some lighting that was not put in properly by a prior contractor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from Root Electric
Thank you very much for posting a review of Root Electric's services! We are happy to come in and make repairs where needed. Feel free to call us in the future if you have any questions!
Yvonne H.
03/2014
5.0
electrician, lighting
+ 0 more
They've done a great job and I'm having them do some more work for me.
Description of Work: They have put in some recessed lights in the basement, installed several fixtures, and are rewiring the basement & laundry room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from Root Electric
Thank you so very much for taking a few moments to post a review on Angie's List! We are very happy to hear that you are pleased with your installation so far, and we look forward to completing the remaining installations at your home!
Stephen M.
03/2014
5.0
electrician
+ -1 more
It was started by the father and he lives about 4 houses down the street and they always do excellent work. They did outstanding work and they got it done quickly. It worked out real good. They have all positive ratings and when I called them, they came over and gave me a couple of options and told me what it would cost. They were real friendly;, they got the work done quick and seemed to be very knowledgeable about how to do it the right way.
Description of Work: I used Root Electric to put in some electric lines to the garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Root Electric
Thank you very much for posting a review of Root Electric! We are always happy to take care of our neighbors. Feel free to knock on our door if you have any questions.
TroyJennene G.
03/2014
5.0
electrician, lighting
+ 0 more
Love these folks! Simply the best to deal with & very professional when they arrive to your home. I purchased the "heavy duty" joist hanger electrical box for the enclosed ceiling where the chandelier was going to be installed. The guys (2) showed up & reviewed the job, explained the task and we discussed price; all was what I was informed by Bill Root. Everything was as they stated. All went according to plan- and that is really a plus. The light looks wonderful & I feel safe that the fixture (very heavy) will not fall on the dinning room table come time to gather around the dinning room for a meal! I would certainly call Root Electrical back for more services in the future. They are certainly my "GO TO" company when I need electrical work done. I have used them in the past based on Angie's List referral & go going each time!
Description of Work: Hung a chandelier in the dining room; replaced the electrical box in the ceiling to hold the heavy chandelier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Response from Root Electric
Thank you very much for posting a review of your experience with Root Electric! Thanks also for answering the "bonus" questions. We are always interested to see how people answer them, especially the last question. We've had people quote song lyrics before!
Steve C.
03/2014
5.0
electrician, lighting
+ 0 more
This is the second time I've hired Root Electric and I continue to be impressed by them. Bill Root (Jr and Sr) are very responsive and informative. The crew was, as usual, very professional and it is evident from thier work that they are experts in their field. I would strongly recommend getting them on any electrical project you want to accomplish. You definitely get what you pay for!
Description of Work: Panel upgrade, recessed lighting and outlets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Response from Root Electric
Thank you very much for your review. It was our pleasure to work with you!
Richard S.
03/2014
5.0
electrician
+ -1 more
I had three electrical outlets in my kitchen and one in the living room that were not working. I had all outlets replaced by another company a few months earlier. Root electric was able to troubleshoot all the outlets and find a short and fix the problem. The man who did the work was very professional, courteous, and friendly. I will definitely use Root Electric for any future electrical work.
Description of Work: Fixed an electrical outlet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from Root Electric
Thank you very much for posting a review. Outlet repairs probably constitute about 30 percent of the the calls that we receive. They tend to be the biggest trouble spot in the average residential electrical system because outlets are our point of contact with the electrical system. Again, thank you for calling Root Electric. We are very happy to be of service.
Nancy M.
03/2014
5.0
electrician, lighting, outdoor lighting
+ 1 more
We really appreciate Bill's personalized approach. He really tried to understand what we needed and to work with us on the timing etc. The lights look great and really illuminate our yard. We noticed that the motion detector is aimed closer to the house than is helpful, so Bill is sending out his technicians to adjust it (so someone further from the house trips it and benefits from the illumination).
Description of Work: We contacted Bill Root with a random 'wish list': install flood lights or up-lighting, remove track lighting, replace a ceiling fan, install under-the-counter lights, install ceiling lights and pendants, determine what some light switches control, determine if some work done by a sub-par contractor was safe. Bill patiently walked through and around our house and listened to our concerns/desires re. each job. He provided suggestions and recorded detailed notes on his phone. He answered so many questions, we are much better informed about our home's electrical inner workings. He followed up promptly with a detailed quote, broken up so we could easily choose one or more projects 'a la carte'. That was extremely helpful. We so far have proceeded with 3 sets of motion-activated flood lights around our house. (Other projects are on hold until we get past some serious home repairs that have since cropped up). The Root crew arrived on time, worked efficiently, and cleaned up - fast!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Root Electric
Thank you very much for posting such a detailed review! We were very happy to spend time with you guys to determine the best course of action for each project. Feel free to contact us in the future if you have any questions regarding the installation.
Aaron G.
03/2014
5.0
electrician, lighting, ceiling fans
+ 1 more
Of the three estimates I received, Root was the only one to do the estimate in person. I know this takes time and increases customer acquisition costs for a small business, but I'm generally impressed by it. Root's price was not really different from the other quotes I got, so the personal touch made the difference. I did reduce the scope of my original request, and they were quick with turning around a revised proposal. For the work, the two electricians showed up right on time the day of the work. We did an initial walk-through of the work to be performed, and then they got to it. Both were friendly and professional. In doing the work, they found a problem with the wiring of the GFCI switch in the bathroom that they fixed while doing the other work, and at no additional cost. The work was all well done as far as I could see. Everything worked appropriately. They took me through each change they made. In the guest bathroom where they split the switch, they explained how they wired it should I want to make any future changes. I also appreciated that they didn't try to sell me additional work, which I have encountered in the past. I was pleased with the overall experience, and I would definitely use Root again for any electrical work I need done.
Description of Work: They installed a new ceiling fan, installed a bathroom vent, and split a switch in a guest bathroom to separately control the fan and the light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Root Electric
Thank you very much for posting a review of Root Electric's service. It is always our goal to make sure the customer is informed as to the progress of an installation. We do this by first walking through the proposal with the customer, then completing the work, then walking through the installation with the customer. Again, thank you very much for posting a review. Feel free to contact us in the future if you have any questions.
Kristin J.
03/2014
5.0
electrician, lighting
+ 0 more
They arrived on time, were courteous, professional and completed their work in the allotted time. Took time to explain all the repairs. Overall experience was excellent and I will use them again for any future electrical repair.
Description of Work: Fixed several light fixtures, GFI outlets and light switches
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Root Electric
Thank you very much for posting a review about your experience with Root Electric! We are very happy to hear that you are pleased with our service. Please let us know if you have any questions down the road.
Mary H.
02/2014
5.0
electrician
+ -1 more
He even called me back later to insure all went well!
Description of Work: Half of the electricity went out in my house on an extremely cold morning. When Mr. Root personally called me back and I explained the situation he recommended that I call the electric company to come out first to take a look before I had to pay him to. What a pleasure to find that there are still honest businesses out there. I will definitely put him on my "A" list and call him for any future electrical issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Root Electric
Thank you very much for taking a few moments to write a review. We always try to look out for the best interest of our customers, and are very happy that your problem was easily solved. Please let us know if you have any questions in the future.
James B.
02/2014
2.0
electrician
+ -1 more
I did not follow up, believing that it is not incumbent upon me to do so. Quality of work might be outstanding, but I just don't know.
Description of Work: The rep showed up, a friendly chap, perused my needs, said a quote would be forthcoming. Never heard from him again.
Rating Category
Rating out of 5
Response from Root Electric
We sincerely apologize for failing to follow-up on our appointment. You are correct that it is not the responsibility of the customer to follow-up with the service provider. Thank you for making us aware of our omission.
James KI R.
02/2014
5.0
electrician
+ -1 more
They did great service and I felt they gave a fair price. They came on time and cleaned everything up before leaving. They even called me back a week later to make sure everything was running fine. I had a technical question for him when he called back and answered it for me.
Description of Work: They replaced a whole circuit breaker panel in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Root Electric
Thank you very much for posting a review of Root Electric's services, especially since it has been more than a year since the services were performed! Feel free to contact us in the future with any additional questions you may have. We are more than happy to provide any needed information.
Daliah K.
02/2014
5.0
electrician, lighting
+ 0 more
Brian and Casey replaced all the worn out light switches on my first floor. They showed up on time, were very professional, and worked quickly and quietly. They explained what was wrong and showed me how they were going to fix the problem and patiently answered all of my questions. Great job. Will definitely use this company in the future.
Description of Work: Replaced several worn out light switches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Root Electric
Thank you very much for posting a detailed review of Root Electric. We are very happy to hear that you are pleased with the installation and hope that you will call us if you have any questions in the future.
Michael V.
02/2014
5.0
electrician
+ -1 more
However, it was out of my price range at that time. Had no other prices to compare. I thought they were very professional and knowledgeable about my problem. I would probably try and use them in the future.
Description of Work: I called to ask for a proposal. They gave me a proposal that was very detailed and easy to understand.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Root Electric
Thank you very much for your report. We are happy to hear that you found our proposal to be informative and helpful. We hope to hear from you in the future.
Tom C.
01/2014
5.0
electrician, lighting
+ 0 more
They are fine. They have done a bunch of work for us in the past. They are our electrician. It was a good experience. We have been using them for 4 years. It is a good family run business. They are very easy to deal with. They always send someone out to do nice and concise estimates. I never had an issue with them.
Description of Work: Root Electric installed 12 recess lights, a couple of switches and a vanity light.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from Root Electric
Thank you very much for posting a review of Root Electric. We appreciate having you guys as long term customers, and are very happy to hear that you continue to be pleased with our work. If you ever have any questions, feel free to call us.
Marc R.
01/2014
5.0
electrician, lighting
+ 0 more
Mr. Bill Root dropped by the home on 7 January 2014 to accomplish the repair. We had discussed the problem in several previous phone conversations leading up to his visit to the house, and he was quick to call back and discuss a good time to drop by given the recent tragedy in our family. When he arrived he quickly determined the issue, acquired a newer, better designed dimmer and quickly and professionally installed it to get the lighting functioning again, all within 30 quick minutes. This was the second visit to the house by Root electric in a year and half, previous visit involving replacement of our outside lamp post day/night sensor which was quickly repaired and functioning again. Mr. Root is more than just a great electrician; he is a good friend and a person with a heart who understands what family and being a parent is. I informed Mr. Root that my beloved daughter of 21 years had recently and unexpectedly passed away the week before Christmas due to complication from medications to treat an aggressive form of Rheumatoid Arthritis (RA) she suffered from at an early age. Also made him aware that many of our family, friends, neighbors and work place colleagues had made donations to a nationally organized foundation dedicated to finding better treatments and a future cure for RA; instead of charging the family with the cost of the electrical repair which we were ready to pay, he requested we donate that full amount to the foundation dedicated to finding a cure for RA . That is a man with a heart who understands what family means to those who lose a loved one and he/his company are not only our electricians as long as we live in this area, they are forever friends of the family. Thank you Bill, we are very grateful for your deed and repairing of our kitchen lighting during this difficult time as we strive to make 2014 a better year.
Description of Work: Replaced old 13 year dimmer with new 3 - way dimmer for kitchen lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Root Electric
Thank you so much for taking extra time to write a detailed review of Root Electric. We are very happy to hear your experience with us was a positive one. If you have any questions for us down the road, feel free to contact us.
Craig D.
01/2014
5.0
electrician, lighting, outdoor lighting
+ 1 more
They are pretty good. We really enjoy their service. They are friendly and nice. They answer all of our questions. We will continue to use them.
Description of Work: They inspected the electrical when we first bought the house. They also installed some outside light for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Root Electric
Thank you very much for taking a few moments to post a review of Root Electric! We can think of no greater compliment than that of being described as "friendly". Thank you for the review, please let us know if we can answer any questions in the future.
Stephanie H.
01/2014
5.0
electrician
+ -1 more
The switch and circuit were replaced quickly and efficiently. The repairman (the owner) explained to my husband what he had done wrong and how to avoid the problem again in the future. Very prompt, friendly, and professional. We will definitely call them in the future for any electrical repairs. HIGHLY RECOMMEND
Description of Work: In attempting a self repair, we had shorted out a switch and blown a circuit. On a Friday at 3:30.... Root Electric still made the service call (in less than an hour)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$116
Response from Root Electric
Thank you very much for posting a review of Root Electric. We are very happy to hear that you are pleased with our service. We look forward to hearing from you in the future should you need any additional repair.
Angela A.
01/2014
5.0
electrician
+ -1 more
Two workers arrived on schedule. They were friendly and courteous. One ran electric cabling outside while the other installed the outlet in the basement. Both then completed the outside work. My husband was advised beforehand to arrange for trenching to be done by someone else (he rented a trencher from Home Depot) because Root would have to charge a very large amount if we asked them to do the work (points for honesty). The work was completed in about 4 hours. We have called on Root three times so far and each experience has been fantastic.
Description of Work: Added outlet in basement and ran cable alongside (lengthy) driveway, adding two outlets there, controlled by a switch and GFI circuit in garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Response from Root Electric
Thank you very much for posting a review of Root Electri's service. We are very happy to hear that you are pleased with our service and our electricians. Regarding the trenching, we know that trenching is difficult and takes a long time, and we try to be as transparent as possible with our customers regarding the costs associated with it. While we are very happy to do it ourselves, we always offer our customers the opportunity to save some money by digging themselves. Again, thank you for the very kind review. We hope you guys enjoy your outlets in years to come! Regards, Bill Root
Harriet F.
01/2014
5.0
electrician, lighting, ceiling fans
+ 1 more
Scheduling the appointment was a breeze and they were sensitive to our scheduling difficulties. The guys that did the work were top notch and installed the bathroom lights quickly and professionally. Same with reconfiguring the wiring on the existing ceiling fan. These guys are very knowledgeable, and I would call them with any electrical issue or need.
Description of Work: Installed two new bathroom light fixtures and repaired our bedroom existing ceiling fan (disconnected the remote fan function and installed a hand switch on the wall).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Root Electric
Thank you very much for taking a few moments to post a review of Root Electric. We are happy to hear that you are pleased with both our scheduling processes and our electricians. Feel free to contact us if you ever have any additional questions about the electrical work.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Lighting,
Ceiling Fans,
Landscaping - Lighting,
TV Service - Cable,
Generator,
Basement Remodeling,
Phone Wiring,
Energy Efficiency Auditing,
Heating and Air Conditioning
FAQ
Root Electric is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Root Electric accepts the following forms of payment: Check,MasterCard,Visa
Yes, Root Electric offers free project estimates.
No, Root Electric does not offer eco-friendly accreditations.
No, Root Electric does not offer a senior discount.
No, Root Electric does not offer emergency services.
No, Root Electric does not offer warranties.
Root Electric offers the following services: Residential & Commercial Electrical Panel Upgrades, Emergency Generator Systems, Additional Lighting & Outlets, Recessed Lighting, Attic & Ceiling Fans, Hot Tubs, Fixture Replacement, Lighting Layout, Basements Design, Additions & New Homes.