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J & E Home Services

Gutter Cleaning, Roofing, Pressure Washing,

About us

J&E Home Services offers affordable pricing and work from qualified professionals. We do not subcontract or use laborers. Our staff members are well spoken, polite and always maintain "the customer is always right attitude". Your satisfaction is our top priority. Additional Services: Pressure washing and staining, chimney sweeping and repair, dryer vent cleaning and repair, gutter cleaning and roof repair

Business highlights

28 years of trusted experience

Services we offer

Chimney Sweeping, Relining, Rebuilding & Repairs. Roof & Siding Repairs. Gutter Cleaning & Repairs. Interior & Exterior Painting. Pressure Washing of Houses, Decks, Fences, Slate, Concrete & Brick.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.41,460 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
15%
3
6%
2
4%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Showing 501-525 of 1460 reviews

Douglas B.
11/2014
5.0
gutter cleaning
  + -1 more
J&E Home Services did an excellent job of cleaning the gutters which had about one year's accumulated leaves. One downspout had some hidden clog that was deeper than we expected, and J&E responded as quickly as possible to follow up and clear the clog. We are completely satisfied with their service and responsiveness and would happily use them in the future.
Description of Work: Cleaned all the gutters and downspouts on our three-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from J & E Home Services
Thank you sir! It was our pleasure

Judith and Frank W.
10/2014
5.0
gutter cleaning, pressure washing
  + 0 more
Power Wash Big Deal was purchased through Angies' List Big Deal Promotion. The J&E Home Office Service representative contacted me immediately and set up an appointment with me. Unfortunately my order was erroneously cancelled by an Angies' List clerical error. I called J&E Home service first thing Saturday morning and explained the clerical error and set up an appointment for Wednesday of the next week. The power wash went perfect for both the home and separate storage shed. I plan on using J&E for future power washing work.
Description of Work: Power Wash House and separate stand alone vinyl storage shed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

cynthia K.
10/2014
5.0
gutter cleaning
  + -1 more
Great! These guys were much more thorough than other companies we've used before. They worked h****** a hot day and cleaned up too. Thanks!
Description of Work: cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from J & E Home Services
Thanks so much!

MARI D.
10/2014
5.0
gutter cleaning, dryer vent cleaning
  + 0 more
They were very polite and professional on the phone when setting up appointment. They provided a good service in cleaning the gutters and the dryer vent. They were very punctual and showed up on time to perform the services.
Description of Work: Cleaned gutters Cleaned dryer vent

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$180

Melissa I.
10/2014
5.0
gutter cleaning
  + -1 more
Punctual friendly efficient service.
Description of Work: Clean the gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

C O.
10/2014
5.0
gutter cleaning, roofing, roof cleaning
  + 1 more
Did a great job. Cleaned my gutters, cleared roof debris (stray branches, acorns, etc), and did a free roof inspection. Would use again.
Description of Work: Cleaned gutters and cleared debris off roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nicole W.
10/2014
5.0
gutter cleaning, roofing
  + 0 more
From the beginning J&E was a great company to work with. I first received 3 quotes from other roofing companies. They ranged from $500 to $2500 and one company wanted to know if I just wanted to replace the (11 yo) roof. Not really, it was about 8 shingles missing. Then I found J&E on Angie's list and their solutions sounded reasonable and their pricing was in line with expectations. They were easy to schedule, had great follow up and everyone was friendly. Thank you! I will recommend to friends and neighbors!
Description of Work: Replaced some roof tiles and a bent down spout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

C L O.
10/2014
3.0
gutter cleaning
  + -1 more
Work scheduling has become too complex and drawn out. Would like to go with someone else that is easier to work with.
Description of Work: .
Rating CategoryRating out of 5
$149

Melissa A.
10/2014
5.0
gutter cleaning, siding, pressure washing
  + 1 more
J & E Home Services power-washed all sides of my home. The south and east sides of my home do not receive much sunlight and there was significant mildew growth on the siding. J & E did an excellent job removing all the mildew and dirt, and the siding looks like new again! I am very pleased with the job they did.
Description of Work: Provider power-washed all sides of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Ryan C.
10/2014
5.0
gutter cleaning
  + -1 more
Good work. Knowledgeable. Reaonable Price. Offered parts upgrades w/o being pushy.
Description of Work: Garage Door Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Charlotte D.
10/2014
5.0
roofing
  + -1 more
So far, they are fine. We have only communicated via email and they responded quickly. We are scheduled for next week.
Description of Work: I purchased a $149 deal for a roof maintenance package.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

STACEY A.
10/2014
5.0
gutter cleaning
  + -1 more
It seemed to go very well. The appt. was made without any problems at a convenient time for us. They arrived on the appointed day and did a fine job, even though we were not at home! As the saying goes "It's what you do when no one is watching that tells your character." They did the job, cleaned up after and left a note telling everything they'd done.
Description of Work: Cleaned out the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patrick Q.
10/2014
5.0
gutter cleaning, pressure washing
  + 0 more
Showed up when he said he would show up, worked continually until the whole job was finished, did a great job
Description of Work: Pressure washed the entire house excluding the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Robert D.
10/2014
5.0
gutter cleaning
  + -1 more
Everything went well. They were very tidy and they were prompt. We had a loose nail and the gentlemen got his ladder back out, and climbed to the second floor and hammered it in for us.
Description of Work: They cleaned the gutters on one of our homes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rachel H.
10/2014
3.0
masonry, gutter cleaning, gutter repair, roofing
  + 2 more
I was a bit disappointed by this services for a few reasons. - The primary reason, one aspect of the gutter work was to also hammer in one of the nails that is starting to slide out. On the day of the service, the technician didn't have the right height ladder and wasn't able to perform this aspect. - At the end of the service being performed, I wasn't even sure it was completed. I didn't see or hear any gutter cleaning, only the movement of the ladder. - The company did not provide a window of time when the technician would arrive. He called about 20 minutes before to say he would be arriving at 220. He did not arrive until about 245. - Because the issue with not bringing the appropriate sized ladder, the technician had to drag a ladder through my house to get to the deck to make it onto the roof. After doing this, he realized the ladder still wasn't tall enough and had to lift a ladder over the railing of my deck. I was told by the company no access to my house was necessary. - Two days after the service was "performed" I received pictures of the work (basically just pictures of my roof that just look like pictures of shingles) and then a quote for additional service the company can sell me. The quote was over $500 which is more that what I've been quoted for brand new gutters. I found that disappointing. Overall, I grade the quality of the work a C because it was not at all what I was told to anticipate and I feel as though it become and up-sell.
Description of Work: Cleaned my gutters and "inspected" the roof

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$99

Response from J & E Home Services
-"The primary reason, one aspect of the gutter work was to also hammer in one of the nails that is starting to slide out. On the day of the service, the technician didn't have the right height ladder and wasn't able to perform this aspect." You purchased a gutter cleaning and made no mention of needing anything additional done. The technician did in fact get on the roof and clean the gutters, so the ladder height was not an issue. He worked it out. You actually had 14 gutter spikes pulling away, not one. That was also in the list of recommendations we sent you. Below are your exact words in the communication we had in the message center: Hello, Yes 10/8 would be fine for the gutter cleaning. That's all I need for this trip, but thank you for letting me know about the other services. "- At the end of the service being performed, I wasn't even sure it was completed. I didn't see or hear any gutter cleaning, only the movement of the ladder." If you weren't outside watching, then you would not have seen him. Our techs clean the gutters from the roof, once they are up there. I'm not sure what type of sound gutter cleaning makes, but we sent you photos to show you the clean gutters. "- Two days after the service was "performed" I received pictures of the work (basically just pictures of my roof that just look like pictures of shingles) and then a quote for additional service the company can sell me. The quote was over $500 which is more that what I've been quoted for brand new gutters. I found that disappointing." Each photo is outlined in the quote. We sent you photos of damaged shingles that need replaced, the gutter spikes that were pulling away, causing the gutter to pull away, which we would replace with hidden hangers that screw in, so you would not have this continued problem and a damaged pipe collar. We are always happy to answer questions from our customers. We don't know there is an issue unless you tell us. Sometimes we only find out from a review on Angie's List. That's not very conducive to solving a problem

ignacio R.
10/2014
5.0
gutter cleaning
  + -1 more
J&E had great communication, quickly rescheduling our gutter cleaning during after delays by rain. The work was completed professionally. Left a clean work area.
Description of Work: J&E cleaned our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Paul F.
10/2014
2.0
gutter cleaning
  + -1 more
This was a terrible experience from start to finish. Almost as if the company had no employees and just a bunch of inexperienced workers day to day. I could never get a hold of anyone through Angie's list messaging or when I called their #. I had my service cancelled due to rain. Then they came back out the next day without even calling ahead and confirming. I was on my way to leave and the tech said I needed to be there so I had to send him away. Finally a few weeks went by and they came out with a very loose timeframe in mind. I couldn't be at the home so I asked tech to let me know how the service went and I got no response. Unprofessional all around.
Description of Work: $99 Deal

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from J & E Home Services
According to the Angieslist message center we responded the next day. We had to cancel because of the rain and [member name removed] cancelled the second time. We came out the next available time we had and emailed [member name removed] our finding along with pictures and recommendations on 10/16. On our end we can see if our email was opened and in fact it was so I do not understand "I couldn't be at the home so I asked tech to let me know how the service went and I got no response."

Zeyad M.
10/2014
5.0
pressure washing
  + -1 more
The service was excellent. The price was good and they did exactly what we expected. The house looked great after the work. They were timely and professional.
Description of Work: I purchased a deal for $199 for whole-house pressure washing and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Karen S.
10/2014
2.0
gutter cleaning, gutter repair, roofing, roof cleaning
  + 2 more
The gutters were cleaned, but continued to leak. We called the company to let them know and ask about the roof inspection. They indicated that they had emailed the roof inspection twice and we did not receive it. When we called back, they did not have any record of the roof inspection, so they scheduled a time between 12 & 3 to have someone come and look at the gutters and the roof. We called at 3 to see where they were and were told that they were planning on calling us to let us know that the appointment was rained out. If that was the case, they should have called earlier.
Description of Work: Gutter cleaning and roof inspection

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$99

Brent C.
10/2014
5.0
chimney sweep
  + -1 more
It was good. Scheduling service was reasonably easy. It didn’t take too long and I like that it was cheap.
Description of Work: I bought a deal for $89 for chimney sweeping and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Leo E.
10/2014
5.0
gutter cleaning
  + -1 more
I was very impressed with J and E Home Services. It is so pleasing to receive excellent service. Their representative let me know when to expect them and he was there within that window. He did exactly what I wanted and cleaned up afterward. I would definitely use this firm in the future and will recommend them to friends and family.
Description of Work: Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kimberly F.
10/2014
3.0
chimney sweep, gutter cleaning
  + 0 more
Not great. They may or may not have truly swept the chimney. They certainly didn't look at the chimney when they did it and it turned out the chimney is in terrible condition and we cant use it. They did gutter cleaning. Price was pretty good. I got what I paid for.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0

$150

Response from J & E Home Services
I'm very confused by this review. On 12/2/13, over a year ago, we completed a chimney sweep and gutter cleaning for you. "They may or may not have truly swept the chimney." Our clients must be home for a chimney sweep, to allow our technicians entrance to the home. That being the case, how would you not know that we swept the chimney? "They certainly didn't look at the chimney when they did it and it turned out the chimney is in terrible condition and we cant use it." We recommended, to you, that your chimney needs to be relined. Our technicians made many notes in regards to the condition of your roof and chimney. You do not have flue tiles halfway down the chimney, which makes it unusable. There was also flashing around the chimney that needed to be caulked, you're missing flashing on the back addition of your home, your B-vent needs secured and sealed, and you have nail pops that would need sealed for a temporary fix, or replaced (gray frost in color) Our technician gave you a copy of the report he wrote while at your home, specifying all of his findings upon inspection. Again, I'm very confused by this review. It was posted over 10 months after the service was completed, and if you had concerns, why not call us directly?

Candace V.
10/2014
5.0
roofing
  + -1 more
Very well. Very professional service, cordial, responsible and respectful.
Description of Work: Surveyed roof for damage, replaced missing shingles, re-sealed around vents, re-attached soffit where it had come loose, took photos of roof before and after.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Gordon L.
10/2014
5.0
gutter cleaning, roofing
  + 0 more
I purchased an Angie's List Big Deal for this service and it went fine. I thought they were very effective and efficient. I was watching them the whole time and everything went well.
Description of Work: They did a gutter and roof inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Jeff M.
10/2014
5.0
gutter cleaning
  + -1 more
J & E home services really did a great job as I was failing my home inspection. They were timely and did the job well. I will probably use them again as I have used them twice before.
Description of Work: J & E Services fixed a rakeboard in the roof area and the ledge on one of my window sills.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$778

Contact information

12311 Harbor Dr, Woodbridge, VA 22192

http://www.jandehomeservices.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Roofing,
Pressure Washing,
Gutters,
Chimney Sweep,
Roof Cleaning,
Chimney Repair,
Masonry,
Siding,
Handyman Services,
Chimney Caps,
Deck Maintenance

FAQ

J & E Home Services is currently rated 4.4 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

J & E Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, J & E Home Services offers free project estimates.
No, J & E Home Services does not offer eco-friendly accreditations.
No, J & E Home Services does not offer a senior discount.
No, J & E Home Services does not offer emergency services.
Yes, J & E Home Services offers warranties.
J & E Home Services offers the following services: Chimney Sweeping, Relining, Rebuilding & Repairs. Roof & Siding Repairs. Gutter Cleaning & Repairs. Interior & Exterior Painting. Pressure Washing of Houses, Decks, Fences, Slate, Concrete & Brick.

Contact information

12311 Harbor Dr, Woodbridge, VA 22192

http://www.jandehomeservices.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM