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Honest Souls Cleaning Service

House Cleaning

About us

Empty home move-in and move-out cleaning. Super Service Award winner for 2014, 2015! Most preferred Woodbridge and surrounding areas. We are licensed and insured.

Business highlights

19 years of trusted experience

Services we offer

We clean single family homes, town houses, condos, apartments on a regular basis, which could be weekly, every two weeks or monthly or as needed on call. We also handle one time move-in or move-out cleaning. For the offices we clean daily, weekly, monthly as needed.

Services we don't offer

We do not offer laundry services

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.776 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
7%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 51-75 of 76 reviews

Thomas G.
05/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Thomas G.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul C.
01/2016
1.0
house cleaning
  + -1 more
Waiting on my refund
Description of Work: Waiting on my refund...

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$129.99

Response from Honest Souls Cleaning Service
What happened in this situation is that we stopped this special in 2014 and when this gentleman sent me a text message that he had bought our special, I was surprised. I called him to explain that we used to have a special but we stopped it last year, that must be a mistake by Angie's List and he should get a refund. I also asked him when he wanted the cleaning to be done. He said that same day. I explained that even if we had a special it takes some time to clean the home because we have to see the home first. After that call he sent me another text message that he is going to write a review and give us an F. So that is what he did here. I called Angie's list and I was told that they had stopped the special but it had automatically re-started itself in the new year. We were not aware of that. Angie's List will be issuing a refund. My opinion about this is that this customer wanted his home cleaned "NOW!" Maybe he should not have gone for a special, instead he should have called companies and maybe found one willing to clean the same day.

Jacob J.
11/2015
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$129

Brian G.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I reached out to Honest Souls after reading through the reviews on Angie's List. I did see that there were some folks that were not pleased but felt there were more positive reviews and that gave me the confidence to move forward with hiring them. |We hired for a one time deep cleaning and were very pleased with work completed. There were to workers who spent 5hrs cleaning our 2 story, 3 bedroom single family home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Amalia R.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a great job cleaning, the A/C wasn't working and the temperature was over 100 degrees in my house and they still did the work without complaining. I apologized and they said it wasn't a problem.Outstanding!
Rating CategoryRating out of 5
Yes, I recommend this pro

Flora G.
05/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Flora G.
05/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce L.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Full deep cleaning of our home---absolutely spot on! Will definitely be scheduling continued service with HSC!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Deborah G.
02/2015
5.0
house cleaning
  + -1 more
They did an excellent job!
Description of Work: They cleaned a house I was selling and the one I was purchasing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
12/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: This is the first cleaning company that actually came to see the house before sending the cleaning crew. I was very impressed by this. They were very thorough and were responsive to my needs in terms of date of cleaning and to finish in time for me to be able to make a previously scheduled event on the date of the cleaning. POSITIVES: Crew was very professional and worked from the time they walked in the door until they walked out. They even allowed me to remove knick knacks so they could do a more thorough cleaning. AREAS TO WORK ON: Lead Crew person talked a bit too much and probably shouldn't have been as critical on when the last cleaning occurred -- that's the reason we hired a cleaning crew - were were out of town for an extended period of time, so cleaning wasn't done while we were gone. Despite the excellent job they did, after they left, we found they had not moved the couches and cleaned/mopped the floors under them - this was minor, but more attention to detail would have meant not missing these two areas. The did a great job with the ceiling fans, the kitchen and only missed a few spots in the bathroom - but they quickly corrected these areas and cleaned them when pointed out. Overall, I would hire them - but I definitely would use the special offer.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Steve C.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Vincent P.
11/2014
5.0
house cleaning
  + -1 more
They did a pretty good job.
Description of Work: They did whole housecleaning. It was a bit of limited timeframe we had but they cleaned some of the windows, they cleaned blinds, floors and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Aria A.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Exceptional job!!! My MBRM shower stall was cleaner than I thought possible. Overall A+, and I'm very meticulous when it comes to cleaning my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Lauri-Anne A.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They did a very thorough cleaning job in all rooms except the sun room. They said it would be extra, I am assuming because of all the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Linda R.
08/2014
4.0
house cleaning
  + -1 more
It was okay.
Description of Work: I purchased a deal for home cleaning.
Rating CategoryRating out of 5
$99

Response from Honest Souls Cleaning Service
This review is interesting because first of all it is incomplete, and after the first cleaning{removed member name} up for regular cleaning and now she has sold the house to move to Florida. I wonder why she says she would not hire us again.

Ilene D.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned the 1st and 2nd floor. Accomodated special cleaning of the frameless shower enclosure. Did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Scott C.
05/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: Not sure about the date services actually done. However, the principal came out to the house walked through it, and remarked, often, the house was really big. It is three floors, but I only wanted two floors cleaned which was less square footage than the what the Big Deal was to have encompassed. Although there was several weeks between when I signed on the big deal and when she was available, she did not have a date to get it done in one day and it would be necessary to split the work over two days, which would be after work. Later she called and said she could do it on one day - a weekend day. She showed up with a co worker a little late, but to be fair, traffic was bad that day. They worked about 4 to 5 hours. The toilets did need to be descaled of limestone so there was, perhaps, a little extra work involved. However, overall, work was not as I had hoped it would be -- several locations had dust that was not removed or where it was wiped over just once and not completely. The wood fillers had a shiny coating on it from the cleaner she used (bono, I believe) which is okay, but around one area rug and in some of the edges by the wall, you could tell some sections were missed with the cleaner/wax and in the entry way by the front door, you could tell where the mop was set. In the end, she said she could do the service on a monthly basis for $150.00, which I thought was fair. However, she asked that if I might consider it, a tip for her co worker would be nice. I will not use her again because of: |A. Schedule too full to accommodate 3 weeks in advance |B. Initial two, split days required |C. Complained house too big, but only to two levels were to be cleaned, which was under the square footage on the Big Deal |D. Dusting was not thorough |E. Mopping/cleaning missed some areas |F. She asked for a tip for her co worker

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$140

Response from Honest Souls Cleaning Service
I am surprised by this review because [member name removed] never mentioned any of this. The house did not fit the size of the deal, although we could leave the basement. He also has a home office which took long to dust. Although the home was very organized, it had not been dusted in a long time, that's why it was hard to get to all the dust thoroughly with this one cleaning. Although the deal doesn't mention windows, we cleaned the inside of all the windows including the blinds and we ended up spending much more time than expected, that's why I mentioned a tip for my girl since [member name removed] had requested that we clean on Sunday, which is normally not a working day. A reasonable customer would have realized that we spent so much time for the $129.00 he had paid for the deal. The scheduling conflict was a problem because he said if we could not clean on the days he had selected he would have to cancel, that is why we ended up cleaning his house on Sunday and we even had to wait until he came back from Church, late afternoon. I think I was very accommodative in this situation and therefore I think this review was not objective.

Michele O.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: We hired Honest Souls to provide weekly cleaning of our office space. We are very happy with the quality of work provided. As a property management company, we have also hired Honest Souls to clean several rental properties after tenants have moved out. Prices are competitive, quality of work is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

LaRae L.
02/2014
5.0
house cleaning
  + -1 more
My home was thoroughly cleaned on the first visit that I purchased through a Big Deal. She is now coming to my home bi-weekly and I love how great it feels when she is done.
Description of Work: Deep home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alison S.
02/2014
5.0
house cleaning
  + -1 more
I purchased an Angie's List Big Deal for a deep clean on my house with Sherifa. Before we even scheduled the appointment, she called and then came by the house to see what it looked like and about how long it would take. It's been a long time since my house has been cleaned by someone else, and I don't have a ton of time to put into cleaning it, so it wasn't kept up as well as it should have been. We made an appointment, and before she came, I got rid of a bunch of stuff, hid a bunch of stuff, and rearranged a bunch of stuff; the result - I uncovered more area to be cleaned, and MORE dust! When she came, she went through the house again, and then buckled down for an almost 8 hour shift of cleaning. During that time, my son was able to get ready for work without having to change anything in his routine - she left his areas alone until he left. I had two dogs in the house at the time, and we just shifted them around so that she could clean the areas without dog interference. I was also able to do my regular work the entire day from the house. As far as what she did, I'm not sure how much room I have here to write - she wiped/washed many of the areas that are just usually dusted, she deeply-scrubbed bathrooms and my kitchen, the ceiling fans and lights sparkle, the carpets, floors and baseboards look lovely, everything in the kitchen has been wiped down/polished for the first time in forever. (Because my husband and I have tons of knick-knacks, pictures and books on our shelves, we agreed that she wasn't going to pick up each and every thing to dust under or behind it, but she did use a fluffy duster to get at what she could.) She even wiped down the glass doors that my dog noses and paws against. The light switch plates and walls around them, the doors and door frames, the wooden bannister and rails, beds were made (yikes! - I've never had a cleaning service do that!), cabinets polished - everything looks amazing and clean! I can't even begin to explain how much easier it is to walk around my house - I don't have to cringe when I walk past dust bunny colonies; I'm even having company over for the first time in months. Sherifa is wonderful, and I've signed up for regular service.
Description of Work: Sherifa deep-cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Honest Souls Cleaning Service
Thank you (Member name removed)for the great review! What I did there was regular to me, I didn't think it was that special. The only difference was the dust. Thank you also for co-operating with me all the time as we worked that day.

Keisha C.
12/2013
5.0
house cleaning
  + -1 more
I have a large 5 bedroom house with 4 1/2 bathrooms. Sherifa and her team cleans our whole house very thoroughly. She goes above and beyond, cleaning outside cabinets, under couch cushions, helps fold laundry and much more. I am extremely happy with her service.
Description of Work: Honest Souls comes to my house weekly and clean for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Michael P.
03/2013
5.0
house cleaning
  + -1 more
Honest Souls cleaning services include vacuuming, dusting, and mopping, as well as cleaning kitchen counters, appliances and out bathrooms.
Description of Work: Honest Souls Cleaning cleans our home every other week.. They are very detailed and thorough in their cleaning and are the best house cleaners we have used. We highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chris K.
03/2013
5.0
house cleaning
  + -1 more
We have found Honest Souls Cleaning Service to be fair in their pricing, timely in their work, and to take a lot of pride in what they do. We have never had a complaint from their work. We have been using them for two years.
Description of Work: We are a property management company. We use the services of Honest Souls Cleaning Service for weekly cleaning for our tenants and for cleaning property for a new tenant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James S.
03/2013
5.0
house cleaning
  + -1 more
From the beginning, the housekeeping services provided by Honest Souls Cleaning Service has been excellent. Sherifa most often shows up at the scheduled time and always calls the day before to confirm the appointment. On the rare occasions when she is running late, she calls on her status, even if she is expects to arrive less than 15 minutes later than the scheduled time. She has also been most accommodating to my schedule. She has performed housekeeping services on both weekends (including Sundays) and weekdays based on my availability. From the time she arrives, Sherifa works diligently the entire time.. I have never observed her taking a break. She is meticulous in cleaning, dusting, and vacuuming, including areas that could easily be ignored (e.g., light fixtures, fan blades, exterior glass on storm doors, etc.). As I hate housework and clean like I'm still living in a college dorm room with lots of clutter, no dusting, and cleaning only when it gets so bad I can't stand it any longer, Sherifa has had a big challenge every month. She always does a tremendous job. Sherifa is also completely honest and trustworthy. In the past, I have had housekeepers who would hide any knickknacks or other items which they accidently broke while cleaning or who would help themselves to any loose change that was out. This has never been an issue with Sherifa. Even coins which I did not know I had dropped on the carpet are placed on a countertop or fireplace mantle. Sherifa is the owner/operator of Honest Souls Cleaning Service and I fully believe she insists on the same quality and honesty of service from all her employees. I highly recommend Honest Souls Cleaning Service to anyone who is in need of housekeeping services.
Description of Work: Ihousekeeping/cleaning for 3-bedroom, 2-full bathroom house. Cleaning of interior side of windows (13 each), and interior and exterior of door glass, refrigerator exterior, microwave, oven exterior, and spot cleaning of stove interior is included. On request, deep cleaning of stove interior and of refrigerator interior is accomplished for an additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

P.O.Box 2230, Woodbridge, VA 22195

http://www.Honestsoulscleaning.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Honest Souls Cleaning Service is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Honest Souls Cleaning Service accepts the following forms of payment: Check
Yes, Honest Souls Cleaning Service offers free project estimates.
No, Honest Souls Cleaning Service does not offer eco-friendly accreditations.
No, Honest Souls Cleaning Service does not offer a senior discount.
No, Honest Souls Cleaning Service does not offer emergency services.
No, Honest Souls Cleaning Service does not offer warranties.
Honest Souls Cleaning Service offers the following services: We clean single family homes, town houses, condos, apartments on a regular basis, which could be weekly, every two weeks or monthly or as needed on call. We also handle one time move-in or move-out cleaning. For the offices we clean daily, weekly, monthly as needed.
We do not offer laundry services

Contact information

P.O.Box 2230, Woodbridge, VA 22195

http://www.Honestsoulscleaning.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM