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Caliber Lawn and Garden LLC

Lawn Mower & Power Tool Repair, Knife sharpening

About us

Service and repair small engines.

Business highlights

18 years of trusted experience

Services we offer

Tune ups, trailer repair & wiring, snow plow, generators, mini-bike & go-kart, fleet vehicle maintenance, oil change, blade sharpening & balancing, air filters cleaned/replaced, spark plugs cleaned/replaced, greasing & deck cleaning.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.855 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 51-55 of 55 reviews

David K.
05/2014
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Caliber gave me an estimate of 3-4 weeks to pick up and service my lawnmower (may seem like long time but I waited until the height of the lawn mowing season). they returned it 4 weeks to the day of pick up and while I haven't run it yet it looks like new, which I can't say it did before they serviced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Elena K.
01/2014
5.0
lawn mower repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David G.
10/2012
1.0
lawn mower repair
  + -1 more
unknown
Description of Work: I drop off a husky back pack blower in May 11,2012 that was running and only had a broken chock nib and did not hear anything for a, months when I called they said it needed a ignition coil that was not readily available, they said they would order and more months bye, and i called spoke to the owner he, was apologized and said he would get the part and would get it done; three weeks go bye and i called again someone called me and said i had to buy the part because they don't use credit cards. So i just picked up my broken blower 10/18/12 stay away from rhis company, Horrible!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Caliber Lawn and Garden LLC
The member brought in two blowers into the shop in May. We repaired one blower (echo) and he picked it up. We informed him that the other blower (Husqvarna) needed a coil. The customer thought that the choke knob was the only issue with his Husqvarna blower. The choke was fixed quickly but it would still not start -- It needed a coil. The coil was on backorder by our distributor, for a while and then listed as "no longer available" from the manufacturer. We tried everything possible to find a coil that would fit. We should have given back his blower and not even tried to get the part but we try everything possible to repair a piece of equipment for our customers.

Cynthia M.
09/2011
1.0
lawn mower repair
  + -1 more
see above
Description of Work: while they were prompt to pick up the riding mower, I 't these people carry insurance?after 5 days and was told that they hadn't even looked at it yet. After another week, I was told it was done. They never called with an estimate and I did not authorize them to repair the mower on their own. When the mowere was picked up for a $60.00 charge, they left a ticket stating that they were not responsible for property that was left with them if it was stolen. I don't think so! Don't these people carry insurance? Within one month after rebuilding the starter and doing spring/summer tune up and maintenance the same problem reoccured.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0

$254

Response from Caliber Lawn and Garden LLC
As owner, I would like to defend my company. Our company has insurance. All equipment received from customers for service or repair is covered for 30 days (as stated on our ticket stub given to every customer). I believe the customer did not read it correctly. The customers tractor was picked up on May 4, 2011 and delivered back (repaired) on May 13, 2011 (10 days--not 2 weeks which included a Sunday when we are not open). Furthermore, May is a very busy time for the mowing season and this is an outstanding turn-around time for a repair. As for the estimate, I (the owner) spoke with her regarding the service and repair of her tractor and she even reiterated to double check a slow leak in the back tire. At times, a problem is encountered after a repair has been completed. A customer usually calls to let us know of a problem and we take care of it immediately! We NEVER heard from the customer claiming a problem. An Angie post was received (rating us) in September (4 months later). Most of our customers are very pleased with our performance. I feel that this customer did not even give us a chance to correct any problem that was encountered.

JEANNE H.
07/2011
5.0
lawn mower repair
  + -1 more
See the story above.
Description of Work: I took my self-propelled (Craftsman 17 year old) mower to Caliber based on Angie's List recommendations. I had a problem with the mower shutting off after starting for a few seconds despite clean fuel, air filter, new spark plug and fresh oil. Routine maintainance had not been performed for several years. Larry indicated that the carburetor probably needed cleaning and said he could get it back to me in 7-10 days (his shop was full of mowers) and would call me if anything else was wrong. He notified me that the mower was ready. He said he took the carburetor apart and cleaned it. He also sharpended the blades. I was extremely satisfied with this experience and the mower is running like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59
    • 1
    • 2
    • 3(current)

Contact information

14876 Persistence Dr, Woodbridge, VA 22191

http://www.caliberlawnandgarden.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 12:30 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Mower & Power Tool Repair,
Knife sharpening

FAQ

Caliber Lawn and Garden LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 12:30 PM

Caliber Lawn and Garden LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Caliber Lawn and Garden LLC offers free project estimates.
No, Caliber Lawn and Garden LLC does not offer eco-friendly accreditations.
Yes, Caliber Lawn and Garden LLC offers a 10% senior discount.
No, Caliber Lawn and Garden LLC does not offer emergency services.
Yes, Caliber Lawn and Garden LLC offers warranties.
Caliber Lawn and Garden LLC offers the following services: Tune ups, trailer repair & wiring, snow plow, generators, mini-bike & go-kart, fleet vehicle maintenance, oil change, blade sharpening & balancing, air filters cleaned/replaced, spark plugs cleaned/replaced, greasing & deck cleaning.
Ask for details

Contact information

14876 Persistence Dr, Woodbridge, VA 22191

http://www.caliberlawnandgarden.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 12:30 PM