Our main focus always been on providing the best service. Our Quality of Service has earned us Super Service Award 5 years in a row. We repair and service all major home appliances. We are a small Business. Serving Northern VA since 2004. Licensed, insured, experienced and certified. We give complete breakdown of estimate. (no hidden charges). We do not charge extra for weekends or holidays.
Business highlights
16 years of trusted experience
Minority Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Our main focus always been on fixing the problems first, Yes we earn money too in the process. We repair and service all major home appliances.
I had water leaking into my freezer and freezing on the bottom. Asif arrived on time, diagnosed the problem and fixed it within 1 hour.
Description of Work: Fixed a leak in my freezer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
sharon D.
04/2015
5.0
appliance repair
+ -1 more
I bought a big deal for this service and it went great. They came to provide the service and that was good. They did a good job. They were very nice. They were very professional and on time. Everything went well. There were no additional charges. After the repair, I want to get another one. I think that the representative was very knowledgeable. It was a good purchase for the deal. They were very professional.
Description of Work: They took a look at the overhead microwave.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Rafael C.
04/2015
5.0
appliance repair
+ -1 more
Mr. Asid Mahmood did an excellent job. He performed the repair promptly and professionally. Although he spent more time than he had expected repairing my appliance, Mr Mahmood stood by his initial estimate instead of charging me more. I would definitely hire Appliance Geek Inc. again in the future.
Description of Work: Repaired my refrigerator, which was not cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Clara S.
04/2015
5.0
appliance repair
+ -1 more
I called the company late morning 4/6/15 because the washing machine was noisy, making whooshing sound in wash cycle. the rep scheduled the appointment 4/7/15 between 3-6 pm. Asif called before 5pm to let us know he was on the way. Asif stated the transmission gears were grinding and causing the noise. Asif says this is unusual because the washing machine is less than 3 years old. He gave us two options, replace the transmission ($459) or call the manufacturer to check for recall. He says the washer was ok to use, just close the door. The motor would eventually give out. Since we are remodeling, we chose to use the washer. He recommends that we buy a cheap washer until we replace it with HE washer/dryer. Asif was prompt, knowledgeable, professional, courteous, provided excellent recommendations for our situation. We highly recommend him for large appliance repair.
Description of Work: Asif, Appliance Geek diagnosed the problem with top loading washer. The transmission gears were grinding and noisy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Nicholas S.
04/2015
5.0
appliance repair
+ -1 more
He arrived at my house after giving me a call to let me know when he would arrive. He was punctual and got to work on it right away. Instead of most places that will look it over and then tell you everything after he showed me everything as he worked on it. He even ran several test runs to find any other problems I might not have noticed. It ended up being that the transmission had problems and he was up front about telling me that buying a new washer would probably be much more cost efficient than paying for the repairs. He gave me information about what type of washer would be best and even how I can continue to use my current washer for a few more months to give me time to pay for a new washer. He was very pleasant and knowledgeable and wrote out the information on what he found after explaining it in detail. I would absolutely call him again if I ever had trouble with my washer or dryer. His information was top notch and he didn't make up excuses for charges and his fee for the consultation was very reasonable.
Description of Work: Review and Consultation about my washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Manish A.
04/2015
5.0
appliance repair
+ -1 more
He was done quite quickly. Correctly guessed what the problem was, confirmed the same, had the part in his truck and in 20 minutes our refrigerator was working again - amazing. Also pointed out why we had the problem, we were not cleaning the radiator coils behind the plastic grill at bottom but only the plastic grill; so the compressor and the relay overloaded. He said it was quite common. He was transparent on the cost of the part and his $15 surcharge for having it in the truck and we were done, no haggles or arbitary upsell of extra parts cell some repair personnel try to push.
Description of Work: Replace the capacitor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Angela W.
03/2015
5.0
appliance repair
+ -1 more
It went exceptionally well. he was prompt, courteous and professional. Stand alone ice makes are not the average repair and we have been through a few repair persons that claim they could fix it. Our iceman was getting cold but would not make ice. He arrived on a Thursday afternoon, stayed for almost two hours during his initial visit, essentially took the ice maker apart, piece by piece, and determined what the problem was. He ordered a new part after he tested to make sure what he would order would actually fix it. He provided an update a few days later. Initially the part was to be delivered on Tuesday however he indicated the part was faulty when it arrived. he then ordered a new part, came over, installed the part in less than 3o minutes. We have a fully functional iceman for the 1st time and we are extremely happy. We HIGHLY recommend Appliance Geek for ANY home appliance problems. Total bill included parts and labor. Thanks again!
Description of Work: We had a stand alone ice maker that would not make ice. I purchased it open box (1st mistake) a few years ago. Appliance Geek would not stop working on it until he figured out the problem and had a solution.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Judith K.
03/2015
5.0
appliance repair
+ -1 more
It was great. He was wonderful. He was in and out and did a good job.
Description of Work: He cleaned out the drain in our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$74
Shawn B.
03/2015
5.0
appliance repair
+ -1 more
I liked that they understood my model and they absolutely knew what to do. I did not like that they were not punctual. I think there were additional charges because we bought a part. There were no surprises.
Description of Work: I purchased a Big Deal coupon from Appliance Geek to repair the dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Bettye B.
02/2015
5.0
appliance repair
+ -1 more
It turned out very good. They were professional, very nice and he really took his time to do stuff right. They even went the extra mile. He had to order a couple of pars for me and it took like an hour to put that on. I told him that any time we need an appliance repair at any time, we'll be calling him. We have a rental property and I'm very glad to have found him.
Description of Work: He replaced the bottom of the refrigerator drawer with the light, he replaced the slides and he repaired the problem I had with water dripping under my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ron F.
02/2015
2.0
appliance repair
+ -1 more
It was okay. The big deal price was $74. They were going to come back and charge me additional money. But I wasn’t comfortable using them again. They had the parts with them. I think I had to pay additional money for the parts. I started to be suspecting because I hadn’t changed the water filter in quite some time. I ordered one online while he was there. He was supposed to come back and install something else. He called me once for it, and I never called him back because I wasn’t sure that fixing the water filter would have fixed the ice maker in the first place. I wasn’t comfortable. I can't say for sure that he ripped me off. I just wasn’t comfortable moving forward with using him. I think they could be more upfront. In my particular case, they could have me replace the water filter first and if I still had the ice maker issue, then we could have looked at repairing it.
Description of Work: I had a problem with my ice maker. It was not working. They fixed it. They came in and did some diagnosis. They said that it was the whole ice maker. During the course of that, they disconnected it and bypassed the water filter. They put their stuff in and the ice maker was working perfectly.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Response from Appliance Geek Inc
Hi. I am not sure what else we could have done to make you comfortable. We came to you on 9/18/14 and installed new ice maker. You searched the parts cost and agreed to have filter housing installed. For time being you wanted us to bypass the filter. You knew it was very expensive and special order filter housing and you wanted us to buy and install it for you. But you never made an appointment and after 5 months we still have that part with us. Can not return it as it was special order from GE. So instead of making some money we over spent about $150 for your respective job. If you would have said at the time of visit that you are not comfortable, we would have refunded your $74. we could have saved $150 loss and a bad review.
Anthony G.
02/2015
5.0
appliance repair
+ -1 more
It went well. He was very knowledgeable and provided a fix right away.
Description of Work: Fixe my dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
Sheila W.
02/2015
5.0
appliance repair
+ -1 more
The ice maker stop working. The repair person thought to check the water line first. It just so happened that the water faucet to the back yard was turned off from the inside the house. However, the line also connects to the refrigerator water line, which was also shut off. Once the water flow was restore, so was the ice maker. It was the professionalism of the repairman to not tear down the refrigerator to check the cause.
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Robert and Donna P.
02/2015
4.0
appliance repair
+ -1 more
He did a great job. He was a couple hours late but was very apologetic.
Description of Work: realigned our refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$109
Lisa R.
02/2015
1.0
appliance repair
+ -1 more
I had trouble getting in touch with him. I wanted to know if he would be able to fix my dishwasher or clean and vacuum the filter for the price of the deal. He said he was going to come out on Feb 9th, and I haven't seen or heard from him since we spoke last.
Description of Work: He never did any work. I wanted to purchase a Big Deal but was hesitant due to not being able to get in touch with him to get a quote.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Appliance Geek Inc
Hi. Sorry you didn't had good experience with us. If you have bought the "big deal" coupon sure we will honor that and will provide you best possible service we can. Understanding what I got from you after talking to you couple of times that you were looking for service cleaning/ vacuum/ taking all the dirty water out from dishwasher for service charge $49. I also don't recall making any appointment with you. Please call us at 7037634400 to make an appointment and have your coupon code with you. Thanks Asif Mahmood
Kevin G.
02/2015
2.0
appliance repair
+ -1 more
My oven in my rental house was not working as I believe the thermo-state was not acting correctly. I bought the angie's list coupon to have appliance geek come in to fix the problem. the person showed up and did a diagnostic test of the temp and confirm that it was the temp sensor that is going bad. he gave me a quotation to replace the sensor which honestly cost 4 times as much as it would be if I bought it on amazon. So I decided to buy the sensor and have him install it. A week later, the tech came back to install the sensor that I bought. During the installation, he manage to break several oven screws. He had stated that because the oven is old (1992 model), often then not, the oven screw will break in the process of being unscrewed as it will rust over time due to cleaning of oven. Due to this screw being broken, two of my burners would not function anymore. As this was a rental house, I had to buy a new oven. I feel like if this happens a lot with old oven that was made in the 1990s, then he should be experienced enough to know about it. Instead, he broke the first two screw and then informed me the reason. I will never use appliance geek again as they way over charge on cost of the part and at the end you will pay for it either way.
Description of Work: fix the temp gauge in my oven
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$74
Response from Appliance Geek Inc
Sorry you didn't had a good experience with our services. Part cost we quote is from Authorized dealer. Sure you can buy parts from online way cheaper. As service provider we don't use after market parts or from any unauthorized online store. As we take pride in our service and give warranty on parts and labor. You could see that we tried our best to fix the problem and explained everything before/while trying to take screws off. But range/oven was in poor condition. I am sure that your tenant has a new safer range/oven to use. Thanks Asif Mahmood
George S P.
02/2015
5.0
appliance repair
+ -1 more
It went very good, he did the repairs that a previous service provider tried to do but could not do. I was very happy with this service.
Description of Work: Purchased big deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
HEATHER H.
02/2015
5.0
appliance repair
+ -1 more
It was great. They were wonderful. We had a leak. They took it apart and told us how to fix it. There was no additional charge. He completed the job in 45 minutes. There were no unexpected issues.
Description of Work: I purchased a big deal for Appliance Geek. They repaired my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$99
Peggy R.
01/2015
5.0
appliance repair
+ -1 more
He was late arriving but called to let me know he would be late. I appreciate the fact that he came in spite of the required arrival time. I would definitely use them again. He had our problem fixed in a matter of minutes. He also came the same day as the repair call was placed which I truly did appreciate since I had 3 baskets of wet laundry. Will put them in my favorites.
Description of Work: Came to fix my washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Jason W.
01/2015
5.0
appliance repair
+ -1 more
It turned out great. There was some kind of scheduling issue. They were supposed to come in the early afternoon and they didn't show up. But, someone from the company called up later and he realized that they didn't show up. So, he came right away. They were very friendly and a really good experience.
Description of Work: I used Appliance Geek for appliance repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
David D.
01/2015
5.0
appliance repair
+ -1 more
He called to let us know when he'd be there. Was punctual. Quickly found and fixed the problem. Cleaned up and left.
Description of Work: Analyzed and repaired washer, replacing pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
JESSICA M.
01/2015
4.0
appliance repair
+ -1 more
Scheduling was fine. He quoted me a price for repairs. With the amount that I already paid through the deal, it was going to cost in total about $500 to repair. I ended up purchasing a new dishwasher instead of having it repaired.
Description of Work: I purchased a deal for a large appliance repair. I had him look at my Maytag dishwasher that was not working.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$74
Michele D.
01/2015
5.0
appliance repair
+ -1 more
He was great. On time, on a Saturday, and was very honest about the repairs and the realities about owning older appliances. I appreciated his candor and advice. He was thorough and explained the repair in detail. I will hire him again.
Description of Work: Checked and fixed refrigerator/freezer that was no longer cold.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Holly W.
01/2015
5.0
appliance repair
+ -1 more
After seeing that my stove repair was minor, he agreed to look at my dishwasher for no extra charge.
Description of Work: Addressed sue with my stove and dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Patrick K.
01/2015
4.0
appliance repair
+ -1 more
The guy came over to repair my dishwasher. Got it successfully repaired and I got my money's worth. And happy to use him.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Appliance Geek Inc is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Appliance Geek Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Appliance Geek Inc does not offer free project estimates.
No, Appliance Geek Inc does not offer eco-friendly accreditations.
No, Appliance Geek Inc does not offer a senior discount.
Appliance Geek Inc offers the following services: Our main focus always been on fixing the problems first, Yes we earn money too in the process. We repair and service all major home appliances.