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Appliance Geek Inc

Appliance Repair, Appliance Repair - Small

About us

Our main focus always been on providing the best service. Our Quality of Service has earned us Super Service Award 5 years in a row. We repair and service all major home appliances. We are a small Business. Serving Northern VA since 2004. Licensed, insured, experienced and certified. We give complete breakdown of estimate. (no hidden charges). We do not charge extra for weekends or holidays.

Business highlights

15 years of trusted experience
Minority Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Our main focus always been on fixing the problems first, Yes we earn money too in the process. We repair and service all major home appliances.

Amenities

Senior Discount

6%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.8507 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-507 of 507 reviews

Mary G.
05/2020
5.0
appliance repair
  + -1 more
I was told up front how much it would cost and that is what I paid. I was surprised that he was able to come the same day and finish the job.
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

MIchael Z.
05/2020
5.0
appliance repair
  + -1 more
I was very happy with the decision to hire Appliance Geek. The technician arrive in the window of time
Description of Work: WASHING MACHINE REPAIR
Rating CategoryRating out of 5
Yes, I recommend this pro

Erika L.
02/2020
5.0
appliance repair
  + -1 more
They were great! The called me shortly after I put in a request for quotes. Over the phone, they explained what the possible problems were and how much each repair would cost. They got the model number and had parts ready for the appointment later that day. They fixed it the same day. Very kind and courteous, explained what they were doing and patiently answered questions. And now our fridge works again!
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mingrui H.
02/2020
1.0
appliance repair
  + -1 more
I submitted the quote through angie's list. Then Asif called me to set up the appointment. He didn't mention there is service dispatch fee and neither did their angie's list website says so. After he came and diagnosed the issue. He charged me a $119 fee. I was surprised by this fee because I was completely unaware of this fee before. This is simply a bad customer experience. He said no one could come out for free, but I had multiple contractors came to give a free estimate. One of them is a plumber, Sami's Plumbing llc. Bottom line, be transparent about the fee for your service.
Description of Work: Washer Repair

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from Appliance Geek Inc
We are not sure where was the confusion. Our website and Angies List page clearly shows our services and charges. Technician also explained the charges. Customer has paid only $59 instead of $119 for a completed repair. ( washer leak fix, no parts used)

Jeff J.
02/2020
5.0
appliance repair
  + -1 more
Bought a new dishwasher from home depot and had a terrible experience with their installation contractor, Pro Home Improvement. They tried to come 2 hours earlier than the scheduled time range (I missed that call and missed that opportunity), and they ended up really coming later than the scheduled time range. Once there, they acted like they were looking for a reason to back out of the appointment. The existing dishwasher was hard-wired (electric) and they said they can't do a hard-wire installation (and acted like hard-wiring is very unusual), but for an extra $120 they can install a power outlet (really? you can't hard-wire a dishwasher but you can install and wire up a new power outlet?). They also said the dishwasher was too far from the sink because the standard 6 foot hoses didn't reach (and acted like it was such an unusual set up). They wouldn't hook up to the existing copper extension water line, but of course they would sell a 12 foot braided line for $75! I already paid over $100 for their installation and they were trying to get another $200 out of me. I cancelled with them and got a refund from home depot. Appliance Geek did my installation it went great. Everything was as expected and as we discussed on the phone prior. He hard-wired the new dishwasher and said that's how most dishwashers are installed anyway. He checked out the existing water line and drain hose and confirmed they would be fine to re-use. He needed to use an adapter to connect the hoses and charged me less than $10 for it (i forget the exact amount). I'll never pay for appliance installation from the store again, and just call Appliance Geek instead.
Description of Work: Dishwasher installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Felix A.
12/2019
5.0
appliance repair
  + -1 more
Asif from Appliance Geek responded very promptly to my Angie's List request (unlike two other A+ rated vendors, I must add). He was willing to schedule at short notice and showed up on the date and time scheduled. He was friendly and very helpful in explaining what would need to be done. Repair went without a glitch and no mess was left when finished. Charge was reasonable. Overall, I am extremely satisfied and would not hesitate to hire again if needed.
Description of Work: Leveling a diswasher and fixing one of its hinges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Yony M.
12/2019
5.0
appliance repair
  + -1 more
went very well. They called back quickly once I reached out to them. Scheduled an appointment at an agreeable date and time. Came within the window, with a call in advance of when they were on their way. Very efficient, knowledgeable of the potential issue. Did a diagnostic test to identify the exact problem, had the part on the truck and were able to complete the repair in a very timely manner. Cleaned up the area after finished with repair. Very professional and courteous. Job was completed within the price estimate given in advance. I would highly recommend Appliance Geeks!
Description of Work: Oven not heating up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Ellen M.
11/2019
5.0
appliance repair
  + -1 more
Asif was able to come out the day we called. He was very familiar with the problem (many repair people won't even work on Bosch), and identified it right away as a short in the electrical box in the machine, which he explained was not uncommon. He re-wired it quickly and also answered our questions about how to keep the "gunk" from accumulating under the removable trap at the bottom of the basin of the machine. He was prompt, friendly, extremely professional, very reasonable in cost and gave concise, clear explanations of the problem and what he was going to do to fix it. I would recommend him VERY highly.
Description of Work: Our Bosch dishwasher stopped working -- there was no electrical response when we pushed the power button.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Brenda T.
10/2019
5.0
appliance repair
  + -1 more
Best experience I've EVER had with an appliance repairman!!! I noticed that the dishes on the top rack weren't getting clean, so I came to Angie's List to find recommendations. After reading the great reviews for Appliance Geek, I called at around 11 AM on October 7, and I was told that the technician could be there at noon. After looking at our 11 year old dishwasher, he told me that the motor would need to be replaced, among other things, and asked if I'd heard whistling sounds (I had, but had no idea that anything was wrong). He said the he could repair it, but recommended that I put the nearly $500 in repair costs towards a new dishwasher instead. That tells me that he's honest - I've found that not many repairmen will recommend taking a $59 service call over a $500 repair. I thanked him and he left. I went out that evening to buy a new dishwasher at Home Depot, and was going to have them haul the old dishwasher away ($25) and install the new one ($159). But then the sales clerk start asking me what kind of pipes/hoses I had, was it hardwired, etc. She was very clear that if there was a certain type of hose, they would not install it once they arrived, and I would need to call someone else. On top of that, I would have to pull the old dishwasher out myself and have it sitting out for them when they arrived with the new one. I quickly called Appliance Geek, and he told me to let him know when it was delivered, to leave the old one in place (we can haul it to the county dump ourselves), and he would pull the old one out and install the new one for $145. He was incredible - on time for both appointments, friendly, trustworthy, and reasonably priced. I'll never have an appliance installed by anyone else again!
Description of Work: Dishwasher repair/installation of new dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$204

Wendy C.
06/2019
5.0
appliance repair
  + -1 more
Very well. Our repairman was prompt, he clearly explained what needed to be done — a cleaning of the coils, and his charges were reasonable and fair. I highly recommend and I will definitely use him again.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Melody & Fred L.
06/2019
5.0
appliance repair
  + -1 more
Efficient diagnosis with repair done quickly and with desired results. Will definitely call them again for future work. Pricing was very fair.
Description of Work: Minor repair of gas oven and front-loading dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

amy H.
05/2019
5.0
appliance repair
  + -1 more
After Sears sent someone who told me to call a plumber, I found Appliance Geek! From the start they listened to my concerns Came the net day to evaluate. With the nominal service call fee, they set me on the right track! No pressure but very helpful to be sure I got what was needed! -Amy
Description of Work: Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Daniel C.
04/2019
5.0
appliance repair
  + -1 more
Responded quickly. Arrived on time. Determined faulty part within 15 mins and replaced with spare part he had on hand. Professional throughout. Would definitely recommend!
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Bryce S.
02/2019
5.0
appliance repair
  + -1 more
The owner of the company is the person who fixed my refrigerator and dishwasher. He was professional and explained what was wrong with my refrigerator and dishwasher in layman's terms as well as my options. Plus, he was very quick with fixing both items. After reviewing the cost of the refrigerator motherboard being replaced on other sites, he may have been around $100 more expensive than others but he was the only company out of 3 or 4 who could come the same day. So, considering I had a lot of food in my neighbor's fridge I was ok with paying the difference.
Description of Work: Replaced the motherboard for the refrigerator & Fixed Dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

David D.
02/2019
5.0
appliance repair
  + -1 more
Very smooth experience and technician was knowledeable and efficient at fully addressing the problem. Great service.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean or Lou B.
01/2019
4.0
appliance repair
  + -1 more
When contacted him to describe same problem he fixed 7 months prior, he did not answer except to check the dryer vent, which I had already described that we had cleaned after his last visit, as he recommended.
Description of Work: clothes dryer repair

Rating CategoryRating out of 5
quality
4.0
responsiveness
3.0
punctuality
3.0


Stacy K.
12/2018
5.0
appliance repair
  + -1 more
I read and looked up the error code for my washing machine that suddenly quit. It supposedly was an issue with the soap dispenser but everything I did according to the book and online didn’t work. I called appliance geek late on a Friday night. We’re a family of six so no washing machine is a bad thing! The gentleman returned my call that evening and came out the next day. He was very professional, moved my dryer out of the way which wasn’t easy and figured out it was the motor assembly in pretty short order. He had fixed it an hour and put everything back together. Put the dryer back in place as well. Very reasonable cost for such fantastic service! I highly recommend. I kept his number. A good appliance repair person is worth it’s weight in gold!
Description of Work: My whirlpool washing machine died with an error code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Lumary R.
11/2018
5.0
appliance repair
  + -1 more
We needed our dishwasher at work fixed as the previous company we reached out to was a no-show. I contacted Appliance Geek and he scheduled an appointment for the next day. He called me 10 minutes before he was going to arrive, which was very helpful. He gave us an estimate on the repair, ordered the part and fixed our appliance. I highly recommend.
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janna C.
11/2018
5.0
appliance repair, small appliance repair
  + 0 more
Swift and great service. Technician quickly triaged the issue and was able to resolve during first trip. Would definitely hire again!! Thank you Appliance Geek!
Description of Work: Gas stove stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon R.
10/2018
5.0
appliance repair
  + -1 more
The repairman was prompt and efficient, and soon had my dryer in grand working order!
Description of Work: My dryer wasn't working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Don S.
10/2018
5.0
appliance repair
  + -1 more
Very happy. Nice guy. Helpful and professional.
Description of Work: Check washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary Ann C.
10/2018
1.0
appliance repair
  + -1 more
They called and said they would be out Monday 3-5 never showed or called
Description of Work: Dishwasher Repaired

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Appliance Geek Inc
Hi. I apologize for inconvenience you had. I wanted to reach you. But somehow lost your information in my computer. Remembered the job but had no way to reach you. Thanks Asif Mahmood

Ellen R.
10/2018
5.0
appliance repair
  + -1 more
It went really well. The technician who came examined dishwasher and ran the dishwasher and waited; he saw no leak, but suggested reasons why it might have leaked. (All of which made sense). Dishwasher has been fine. Person who came was very polite and professional. We would definitely call Appliance Geeks again.
Description of Work: Leaking dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$52

Kathleen M.
10/2018
5.0
appliance repair
  + -1 more
Code on my Samsung dryer. Received quote from Appliance Geek very quickly. Actual price was less than expected. Received next day service.
Description of Work: Dryer was not heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra H.
09/2018
5.0
appliance repair
  + -1 more
I understand why Appliance Geek receives so many "A" ratings. He was prompt to respond to my phone calls, arrived within the time window, repaired my washing machine and fixed an issued created by another "repair" company within 30 minutes. Received a discount on the cost as the job was minor (compared to other company who said it would take all day). He was friendly and pleasant. Would use again and recommend to others.
Description of Work: Repair washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Contact information

2987 stockholm way, Woodbridge, VA 22191

http://www.appliancegeekinc.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Appliance Geek Inc is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Appliance Geek Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Appliance Geek Inc does not offer free project estimates.
No, Appliance Geek Inc does not offer eco-friendly accreditations.
No, Appliance Geek Inc does not offer a senior discount.
Yes, Appliance Geek Inc offers emergency services.
No, Appliance Geek Inc does not offer warranties.
Appliance Geek Inc offers the following services: Our main focus always been on fixing the problems first, Yes we earn money too in the process. We repair and service all major home appliances.

Contact information

2987 stockholm way, Woodbridge, VA 22191

http://www.appliancegeekinc.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM