Pyramid Roofing

Roofing, Gutters, Skylights,

About us

Pyramid Roofing is Hampton Roads Most Trusted Roofing Company since 1986. We proudly serve the Greater Hampton Roads, Williamsburg, Middle Peninsula, and Virginia Beach areas. We specialize in residential roofing replacement and repairs, but also install new gutters, attic insulation, and solar PV systems. We are a Class A Contractor and proud member of the BBB. We are especially proud of our BBB A+ rating. Additional service area - King And Queen, James City, Isle Of Wight, Gloucester, Charles City & Portions Of King William Counties.

Business highlights

38 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Roof Replacement, Asphalt Roofing, Cedar Shakes, Slate Roofing, Flat Roofing, Skylights, Gutter Installation, New Gutters, Gutter Replacement. *We DO NOT offer metal roof or mobile/modular home services.

Services we don't offer

Interior Repairs, Lawn Care, Plumbing & Electrical, We DO NOT Offer Metal Roof Services or mobile/modular home services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3.5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8405 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 201-225 of 405 reviews

Susan m A.
03/2013
5.0
roofing
  + -1 more
Very well. Review previously submitted
Description of Work: We have already written our review and submitted last year to Angies List.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Response from Pyramid Roofing
Thank you again Customer. We are always here for you if you need us. Dan Worstell President

Tammy S.
02/2013
5.0
roofing, replacement windows
  + 0 more
From first contact to the last of me paying the rest of my bill, our experience was fantastic. Every person I spoke to from Scotty, Donnie, the guy that came to fix the issue, to Scotty again was extremely polite and professional!! We would highly recommend Pyramid Roofing to anyone that is having any issues! Thanks again guys!!
Description of Work: We have been having leaky windows and thought it was our roof. We called Pyramid Roofing around the 1st of the month of February. Donnie came out on Feb 4. and did looked over the roof and gave me an estimate. He discovered it wasn't our roof at all, it was our windows. Whoever put them in didn't wrap them correctly. I called Donnie back the next day and he came out for me to sign the contract and for the 50% down payment. Donnie said 10-14 days out they would call and let us know the time they would come depending on the weather. They called and suggested the work be done on Sunday, which we were fine with. Yesterday, February 25, a gentleman showed up ater calling to let us know he was coming. (so very sorry, can't remember his name for the life of me!) He was very professional and polite. After about 4 hours or so, he was done. The windows look nice. He told us if we had any issues to call them back! Did it solve the leak? We won't really know if it fixed the leak until we get a rain that is blowing into our house. With high hopes, we hope that this solved the issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Dennis D.
02/2013
5.0
roofing
  + -1 more
They did a fantastic job, they are knowledgeable and prompt.
Description of Work: Pyramid Roofing fixed our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Stephen M.
02/2013
5.0
roofing
  + -1 more
The crew was on time, worked hard under less-than-idea weather, paid close attention to detail and cleaned up after themselves. Service before, during and after the job was outstanding. Couldn't be better. Did not get 2nd quote. More interested in quality of their referenced. Not interested in a "Bargain" roof.
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,874

O. B. J.
02/2013
5.0
roofing
  + -1 more
Everything was handled in a very professional manner.
Description of Work: The purpose of the visit was an inspection. Chris, the representative, not only did a through inspection but also did maintenance work on the roof, for which he did not charge.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph B.
02/2013
5.0
roofing
  + -1 more
Very pleased with the repair.
Description of Work: After hurricane Irene had removed several shingles and pulled up a few nails I had them out to do the repair. When inspecting for the estimate he found that the seal around the plumbing vents 4 of then had fallen apart and were leaking. He did a tempory repair at that time and I decided to have the flashing on all the vent pipes replaced with lead flashing (No rubber seal to fall apart) and had a leaking attic fan removed and the hole covered and shingled. I was we'll pleased with the work performed and would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Marc C.
02/2013
5.0
roofing
  + -1 more
On time, thorough, and complete. The roof was inspected, minor repairs were made by a knowledgable roofer. The gutters were also inspected and cleaned, a service I didn't expect but appreciated. I would use Pyramid Roofing the next time I need roofing work done.
Description of Work: Job well done
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Joy R.
01/2013
5.0
roofing
  + -1 more
Nice personal touch with assessment and explanation of job, negotiation of price and follow up after work performed.
Description of Work: Repair of large portion of roof and replacement of flashings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kathleen S.
01/2013
4.0
roofing
  + -1 more
I purchased the Groupon in hopes of having a simple repair completed on my slate roof. When the roofer arrived, he indicated that slate roofs, while not written in fine print, would cost more. He kindly offered to process a refund. He was quite friendly, professional, and I would contact him again for an estimate.
Description of Work: Fine Print Mix-Up
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Henry C.
01/2013
5.0
roofing
  + -1 more
Excellent. Came out quickly to assess; diagnosed problem quickly; set up schedule and completed work as promised.
Description of Work: Assessed small leak, and implemented repair around several exhaust pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lea J.
01/2013
4.0
roofing
  + -1 more
They were very polite and professional. I did have to call them a few times to get something scheduled because they were so busy.
Description of Work: Pyramid Roofing did my whole roof about 6-7 years ago. The hurricane did some damage and they came out to fix it for free.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Pyramid Roofing
Customer, this is Dan Worstell-Owner of Pyramid Roofing. First, I want you to know I am typing this with a smile on my face :-) We appreciate you and your business. We installed your roof in April of 2004. We also appreciate you taking the time to post a review. When I was in college I certainly was not a straight A student but did manage to hit the high marks on occasion. I do remember my dad's advice before and during school. He always stressed the importance of stopping in after hours to visit with my instructors. Oftentimes he said if a grade was borderline the teacher might re-consider the mark he or she had given me for a particular grading period. Our team here at Pyramid takes pride in our A rating with Angies list. Honestly, after reading your review and kind words, we were a bit surprised by the Straight B's across the board and an "N/A" for price. Your review portrays our team to be very polite and professional. Also, duly noted you mentioned that we performed service "Free of Charge" after a Hurricane in light of the fact your roof was well past the labor warranty expiration. Even though the warranty had expired we like to think of you and all of our clients as customers for life--Hence the free repairs and our no blame guarantee. We are hoping at least the grade for "Price" would be worth reconsidering? Also, thank you for the referrals to your friends and neighbors. Your confidence is sincerely appreciated. Dan Worstell Pyramid Roofing, President

Dorothy F.
01/2013
5.0
gutter repair, roofing
  + 0 more
The work turned out great! We have used them a few times.
Description of Work: Pyramid Roofing did the gutters and roofing on our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph P.
01/2013
5.0
roofing
  + -1 more
It was a great experience having Pyramid doing the repair work. The Office personnel and the workers were very congenial and most helpful in resolving my problem. I would use Pyramid Roofing again and highly recommend them to others to use for their roofing needs.
Description of Work: They came out to my house and discussed my problem (a leak in my roof) they asked me all about the leak then they went up on the roof to survey the situation. They came down and talked about several options they would like to do and they thought their corrective methods would take care of the situation. After the next big rain storm, we found everything was dry and the leak was gone. The repair work only took about three hours and the worker did a great cleanup after he finished the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Berit M.
12/2012
5.0
roofing
  + -1 more
I was kept informed about the repair, and it was done on time as promised, and all job related debris was removed. One year workmanship guarantee. Found it easy to work with this company - very reposive.
Description of Work: First a diagnostic evaluation and 17 point roof inspection, then the actual repair of a water leak. Replaced one sheet of plywood to cover unused HVAC flashing where leak occurred. Replaced all pipe collars and one small exhaust vent, and one plumbing vent collar.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Katherine W.
12/2012
5.0
roofing
  + -1 more
repaired roof where it was leaking. It only leaks when we have high wind and rain. So, we will see. I was impressed with Jason and the other guy that they send to repair the roof. Very polite and very professional.
Description of Work: repair the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$689

William A.
12/2012
5.0
roofing
  + -1 more
From start to finish everything was handled in a professional way
Description of Work: Initial inspection and written estimate of what needed to be done. Removal of old wood shingle roof and new roof was installed.Final inspection was made to insure all was done properly. All debris was removed by the crew as the new roof was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Doris L.
11/2012
5.0
roofing
  + -1 more
Sales person inspected roof and made recommendations for repairs in addition to repairing leak. Estimate was provided during inspection visit with each item separately priced. They offered a pricing incentive to have all work done at once, which seems very fair. The work was accomplished over a weekend while we were gone; however, my inspection indicated all contracted work was performed as contracted. I would recommend this company for roof repairs. of course, the jury is still out on the leak repair pending another heavy rain. Leaks are tough problems to solve but I am confident the company will return if I have any problem as their sales person promised.
Description of Work: Repaired roof leak. Replaced boots around roof vent pipes. Replaced section of warped roof sheathing and re-shingled area. Replaced shingles with nail pop-throughs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Judith E.
11/2012
5.0
roofing
  + -1 more
Excellent responsiveness. Provided a photo of the service technician in advance, so my wife would know who to expect at the door. Positive results - leak was repaired.
Description of Work: Replace five pipe collars on plumbing vent stacks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Neal L.
11/2012
5.0
roofing
  + -1 more
Pyramid Roofing repaired damage to our roof caused by hurricane Irene. They were able to diagnose a problem that had existed long before this damage had occured. They reshingled the affected area properly as it was not shingled properly to begin with. After this repair work was completed we no longer had roof leak issues. Then in March 2012, some minor repairs were needed to the roof to pass inspection for the sale of our home. Pyramid Roofing came out and completed the repairs at no charge. Their service was first rate -- professional and friendly. They are experts at handling roofing issues. Highly recommend their service.
Description of Work: Repaired damage to our roof caused by hurricane Irene. They diagnosed a problem that had existed long before this damage had occured. They reshingled the affected area properly as it was not shingled properly to begin with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Raymond A.
11/2012
5.0
roofing
  + -1 more
Job went very well, work done to agrees scope, clean up very good.
Description of Work: Re roof and additional attic insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Claudia R.
10/2012
5.0
roofing
  + -1 more
Based on great reviews on Angie's List I called Pyramid and asked them to provide an estimate on re-roofing our house and pool house. They scheduled an appointment when it was convenient for me and sent a confirmation e:mail the next day. Mike arrived on time and did a thorough evaluation of the project. He spent time with us going over the estimate, differentiating product choices, and was patient explaining the intricacies of the job. I was very impressed with his professionalism and thoroughness. However, the estimate was 15 - 25% higher than other estimates of using mostly the same material with the same guarantee so we did not hire Pyramid to do the job. A couple of higher quality materials that Pyramid uses did not seem to us to be worth the price differential, although that is a decision each homeowner would make individually. I would recommend having Pyramid estimate a roofing job and think that, if used, a customer would be pleased with their work.
Description of Work: Pyramid Roofing provided an estimate to re-roof our house, but we did not select them to perform the job based on price.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Be D.
10/2012
5.0
roofing
  + -1 more
My contact, Donnie, was quick to get back to me whenever I called. The estimate was done quickly. He worked with my insurance company, which saved me much time on the phone. The crew that did the work was efficient and polite. They were in & out in 1 day. I was surprised because I have a large house. Everything was cleaned up. The roof looks great and there are no problems so far. I am very happy with my roof and my experience with the company.
Description of Work: Replaced the whole roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$8,000

David V.
10/2012
5.0
roofing, skylights
  + 0 more
Work was completed in efficient manner. Excellent job of site clean-up after work was completed.
Description of Work: Install new roof, remove old roof. Install new sky-lights, repair storm-damaged sheathing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Michelle B.
10/2012
5.0
roofing
  + -1 more
It went smoothly and in a pleasant manner.The initial appointment was on time as well as the service . The price was as quoted. I was happy with this company and will use them again in the future and recommend them.
Description of Work: Had a leaky roof on a rented house in VA. Needed to be fixed quickly before the new tenant moved in.Called Pyramid roofing. They gave me a prompt appointment to assess the problem, an estimate and date when they could come. They needed to remove and replace some vents, pipe collars ,replace plywood and clean debris from gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

gay M.
09/2012
5.0
roofing
  + -1 more
Great experience. They came out promptly to look at roof, go over checklist, submit bid. When I accepted, the crew arrived on time about 7:30 am each of 4 mornings, worked until 6:15 or so. Took very few breaks. Covered deck, porch, walkway, garden with tarps. Cleaned up entire site when finished. Foreman JamesTuel came by everyday to check; the salesman Chris Hanchey also came by 2x to check on work. There was a crew of 7, headed by a man whose name began with V. Excellent.
Description of Work: Removed thousands of 20-year-old cedar shake shingles, replaced entire roof with asphalt shingles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,805

Contact information

5268 Olde Towne Rd, Williamsburg, VA 23188

http://pyramidroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Skylights,
Chimney Caps

FAQ

Pyramid Roofing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Pyramid Roofing accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Pyramid Roofing offers free project estimates.
Yes, Pyramid Roofing offers eco-friendly accreditations.
No, Pyramid Roofing does not offer a senior discount.
Yes, Pyramid Roofing offers emergency services.
Yes, Pyramid Roofing offers warranties.
Pyramid Roofing offers the following services: Roof Replacement, Asphalt Roofing, Cedar Shakes, Slate Roofing, Flat Roofing, Skylights, Gutter Installation, New Gutters, Gutter Replacement. *We DO NOT offer metal roof or mobile/modular home services.
Interior Repairs, Lawn Care, Plumbing & Electrical, We DO NOT Offer Metal Roof Services or mobile/modular home services

Contact information

5268 Olde Towne Rd, Williamsburg, VA 23188

http://pyramidroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed