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Haynes Drains & Plumbing

Plumbing, Water Heaters, Natural Gas Lines,

About us

HD&P is a locally owned plumbing company. Master Plumber and Master Gas Fitter. All of our service technicians are required to pass a thorough background check.

Business highlights

21 years of trusted experience

Services we offer

We service commercial and residential properties for new plumbing or repair. The plumbing services we provide include, but are not limited to installation of appliances, water heaters, water softeners, water filtration, toilets, sinks, faucets, sewer lines, water lines. We also offer replacement of Quest pipe.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.842 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
2%
3
2%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.7
punctuality
4.8
Showing 26-42 of 42 reviews

Anne C.
08/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Melanie R.
03/2017
5.0
plumbing
  + -1 more
It went great!
Description of Work: Replace kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Pamela S.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced a hot water heater. They are very prompt and very fair.
Rating CategoryRating out of 5
Yes, I recommend this pro

David L.
09/2015
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Haynes Drains & Plumbing
Mr. [removed member name] was given our name by a friend and he contacted us for an estimate to replace Quest pipes in his home. Travis spoke to him directly and gave him a rough estimate to do the work, but told him he would need to come out to take a look at it to give him a more exact estimate. Mr. [removed member name] asked if Travis could come right then and Travis explained that he was in route to Richmond to complete a job, but could come another day. Mr. [removed member name] said that our estimate was in line with the other estimates that he had received and that he would contact Travis back once he had made a decision on how he was moving forward. We never heard back from him until this posting. We were sorry to see that we were given a poor rating given that we weren't contacted back by this customer to give a formal estimate. As noted on the majority of the reviews we have received by customers that we have actually done work for, we are rated very high. Unfortunately, situations like this are out of our control when we aren't contacted back by the customer. In addition, our goal is to maintain a happy customer base and are very happy to discuss any concerns with our customers so that we can rectify any problems before they escalate.

Ronald A.
08/2015
3.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$3,000

Response from Haynes Drains & Plumbing
Mr. [removed member name]~ We have attempted to reach out to you so we might be able to discuss your concerns, but haven't heard back. We don't have record of doing work there in August of 2014 or for the amount of $3000. The last record of work we have is a trip made to replace a shut off valve which we did at no charge. We look forward to hearing back from you so we can discuss how we can address your concern. Thank you!!

Sam B.
07/2015
5.0
plumbing
  + -1 more
Went well
Description of Work: Installed garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert L.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Changed out two shower fixtures and heads. No problems, very happy with the experience, great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jayne B.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: corrected burst pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lynne M.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tommy M.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: My tankless water heater quit making hot water, and I called them on Monday morning. I was promised they would be by between 2pm and 4pm that afternoon to determine the problem. Mike arrived at 2pm and quickly diagnosed the problem. He had to go after a part, and the repair was completed within 90 minutes of him arriving at 2pm. Very professional, courteous, prompt, and reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405.8

Laurie J.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Checked for leakage and need for upgrade to shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew R.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I scheduled a service with Haynes after reading the reviews here on Angie's list. My outdoor water spigot was broken in the full open position. The gentlemen showed promptly for the scheduled time and completed the repair quickly and efficiently. We had Haynes replace both spigots on our house as I assumed the one on the other side of the house would fail soon too (both were from original construction in the 80's). The labor charges were actually less than the original quote provided over the phone. The bottom line is that I am very pleased with the work. I will, without question, call Haynes first for future repairs. In my opinion the quality of work and customer service are well worth the money.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Paul D.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced the water valves and associated supply assembly and also the drain and overflow lines for a tub/shower combination. They provided an accurate estimate, kept us informed of the progress throughout, and left us with a clean, orderly space when they were finished. An excellent job, we are well satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Betti C.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced outdoor water line from water main to house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph C.
08/2013
5.0
plumbing
  + -1 more
See above.
Description of Work: Our six-year old kitchen sink disposal unit (Insinkerator Badger Model 3) recently developed a small but annoying (and potentially damaging) leak. I bought a replacement unit from Amazon.com, and scheduled installation in advance, knowing that the unit would arrive (I can set my clock by Amazon's arrival promises) one day before the appointment. That appointment was made after having priced the service with two other Angie's List recommended plumbers. While not the cheapest, the price was the average of the three offers, and the "phone attitude" told me I was making a good choice. The plumber (Lawrence) arrived on time and proceeded to change the units with no fuss but a very noticeable set of organizational skills. He completed the job in 1/2 hour, cleaned up completely and said that the office would call for credit card information in order to get paid, which they did later on in the afternoon, once again with an outstanding phone manner. In a word, the experience was quick, professional and the plumber had a most definite happy, pride-in-one's-work demeanor. I could not have asked for more.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Niki H.
12/2011
5.0
plumbing
  + -1 more
Their prices were very reasonable and their work was excellent. They said what they were going to do and followed through.
Description of Work: They replaced an entire toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

404 S Henry St, Williamsburg, VA 23185


Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
7:30 AM - 6:30 PM
Wednesday:
7:30 AM - 6:30 PM
Thursday:
7:30 AM - 6:30 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Natural Gas Lines,
Gas Logs,
Water Filtration and Softening

FAQ

Haynes Drains & Plumbing is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: Closed

Haynes Drains & Plumbing accepts the following forms of payment: Check,MasterCard,Visa
Yes, Haynes Drains & Plumbing offers free project estimates.
Yes, Haynes Drains & Plumbing offers eco-friendly accreditations.
No, Haynes Drains & Plumbing does not offer a senior discount.
No, Haynes Drains & Plumbing does not offer emergency services.
Yes, Haynes Drains & Plumbing offers warranties.
Haynes Drains & Plumbing offers the following services: We service commercial and residential properties for new plumbing or repair. The plumbing services we provide include, but are not limited to installation of appliances, water heaters, water softeners, water filtration, toilets, sinks, faucets, sewer lines, water lines. We also offer replacement of Quest pipe.

Contact information

404 S Henry St, Williamsburg, VA 23185


Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
7:30 AM - 6:30 PM
Wednesday:
7:30 AM - 6:30 PM
Thursday:
7:30 AM - 6:30 PM
Friday:
7:30 AM - 6:30 PM
Saturday:
Closed